We were skeptical at first, but after going in, getting in quickly and paying 85 dollars for a virtual exam. We were highly satisfied! The price, the customer service, the wait times, no masks required. It was all a pleasant visit! Bryan at the Norman office was very knowledgeable and very helpful! Thank you!!

I Came to MY EYE LAB as a walk-in, greeted with a smile, fast and friendly service. The patient coordinator was excellent, I didn’t get her name. Associate Stacy helped me find the perfect frames (2 pair), she was very professional, knowledgeable and eager to assist. I would definitely recommend MY EYE LAB and I will be back!!! Thanks!!!!

My husband and granddaughter went into this Norman, Oklahoma site and received excellent service. They had to replace glasses that were done incorrectly at a different business in Indiana. They were greeted by kind and helpful staff. They took them in as a walk-in and had a good selection of glasses to choose from. They received their glasses in such a short waiting time. They love their new glasses. I will be going here for my new pair as well.

Was greeted with a warm welcome as soon as I walked in. Bryan was very helpful and helped me get some new lenses for an old pair of glasses. Definitely recommend this place from all ages if your looking for a great experience and customer appreciation then this is the spot. Don’t waste no time or consider anywhere else

I came into the store to get prices for glasses today,and an exam. Although they seemed to stay very busy. I had a good experience. The staff was very helpful! Im not sure of the 2 young ladies names. But they were both great!! I will definitely be going back!!

Store is awesome, and well located; right by my house I could walk! Manager is great, Bryan helped me out. Getting my Glasses prescription was quick and easy. Will come back!

No in person optometrist. Used video person who was not an optometrist. Prescription was incorrect. I took the prescription to an optometrist and retested my eyes. Doctor said the prescription would marginally work, but only if the glasses were made perfect. Totally disappointed.I

Terrible experience all around.At first the place seemed nice but it quickly went down hill. My visit was conducted through a video call. My glasses were $300 (and i did not pay for any extras on my lenses). The my eyelab website states I am entitled to a refund on my glasses but I cant get through to anyone who will conduct the refund. I called customer service who attempted to call the store and told me no one answered that I would need to call them myself. I called the number given to me which also directed me to the customer service line. The woman who answered this call said word for word the same thing I was told before. I took down the stores email but have yet to receive a response. Save yourself the time and money and go elsewhere.

I was greeted promptly as I came in the door and was walked through the entire process . Shelby K the sales manager was awesome about helping find frames that fit my face and walking through the insurance and added features for my lenses. and got out at a very reasonable price. very professional and quick .

Walked in and was promptly met with a Hi and a smile! Thank you! I worked with Shelby in getting new lenses for the frames I brought in. She was very knowledgeable and easy to work with. I also spoke with Linda a couple of times. Very good customer service! Cant wait to see how my glasses turn out!

Eye lab is super affordable, fast at getting you your glasses, and very quick to respond. I have gotten my glasses and my sons from here and referred two people. This is where it is at!! Brian and Stacy were super helpful today when I went in to replace my sons glasses!

I bought 3 pairs of glasses recently over three visits. The customer service has always been friendly. However, Shelby has consistently been helpful, professional, and efficient every time!! There was a slight problem with this last pair, and we couldn’t quite figure it out. Shelby went above and beyond to figure it out and get it corrected. 🌟✨

Bryan helped me. He was fast. It was simple. Simple is great.The sunglasses make me look slightly less amazing than I did before I went in there, but anything added to this work of art automatically degrades the original aesthetic 😉😎

Today was the first time my daughter got to wear contacts. Stacy and the staff were very helpful and extremely patient. They took all the time in the world to make sure my daughter was able to put on and take off her contacts. Thanks Stacy!

My first eye exam in over 10 year! Staff was all super friendly and helpful. Picked out glasses and they were in within 2 weeks. Great prices too!

My experience at this place was amazing. I was greeted by a sweet young lady named Abigail. She went above and beyond to help repair my glasses and also went out of her way to make me smile. Thank you Abi you are amazing!!! I’ll be revisiting when necessary because of your great customer service.

Hands down the best place to get your glasses! Bryan, the manager, was super helpful and got me in and out in no time. The whole staff was helpful and professional, I highly recommend this place!

I had my prescription and they got my glasses for me. Super reasonably priced. The manager, Bryan, was SO helpful. The whole staff was great too. Im really happy with my glasses. They were too tight and I took them back and they adjusted them for me. Super helpful and professional. Lots of varieties and styles to choose from. I got the perfect pair. Ill be going back for sure.

Had a great time with the staff here! They were super helpful and attentive when I got new glasses this week. It was surprising having a virtual eye doctor help me get my prescription but it was still effective and the in-store staff was wonderful! So helpful and very kind. Definitely recommend!

Bryan and the team were very helpful with my virtual exam and helping pic out my glasses. My new glasses came in very quick! Recommend for sure!!

Took my mom in for glasses and Stacy was amazing. Friendly, patient, professional, took the time to explain everything to my elderly mom in the kindest way. Thank you Stacy.If you need glasses in Norman, Shes the one to see!

Don’t fall for the price gimmick. The entire experience was very unprofessional. The poor woman checking people in was frantically running around trying to give people iPads to sign in and then going over and giving people their eye exams. She was nice but I felt bad for her. When we went over to the “glasses” side, it got less professional. It was like they got a girl off the street and put a lab coat on her. My whole family needed glasses but just my daughter and I went this day. When she said we would owe almost $800, my mouth hit the floor! We took our already paid prescriptions and went elsewhere!!! Got better service and less pricey glasses at a competitor.

The place is fine if you are comfortable with your eye exam to be done over a video call. I have no personal issues with that, but people should know this before going here. They do not advertise that the person doing the part of the exam where they switch lenses to see whats best for you will be done by a person who is clearly from out of the country, like a call center. This can be disappointing for some. Again, I was ok with it, but people should know.

Shelby was a gem and very sweet! They were really busy but she flew through the people before me. Took time to reexplain things when needed. And I loved her personality! Music was playing on the speakers and she was singing and dancing! Definitely made the experience fun and not stiff and boring.

Thanks to all the great people at my eye lab in Norman. The service was great..the deals were great. All in all a wonderful experience.

I’ve had to wait every time even though I’ve scheduled an appointment. They have multiple people show up at once. I had a dr from over seas do my eye exam over a computer she rushed through my eye exam didn’t speak clearly and I never seen a clear lens throughout the exam. told her they are all blurry when asked which was more clear serial times then the appointment was over after never seeing a clear lens. Once I got my glasses no one called me and told me they were in. I had to call near the end of the day and they said oh ya they are in. I showed up and was handed my glasses and told if I need any adjustments come back. They were never fitted to my face so of course they slid off my nose constantly. My glasses were $109 frames made in China with specks missing in the color and some black specs in the frames that are a translucent light pink color. One of hinge is tight the other is loose with specs of the metal color flaking off after only 2 weeks on the hinges. My eyes are strained because the script is wrong. I waited 30 minutes after my appointment before I was seen with 2 ladies who seemed to be catching up on work and what the plan of the day is while I sit. So after being told I barely have a prescription several times they don’t offer refunds and will not be doing anything about my issue because the prescription reads by their machine what the dr prescribed. She is claiming my new pair one lens is 50% better than what my 5 year old prescription was and one is 25% worse which is highly unlikely. I am completely unhappy with the whole experience. I most definitely will not recommend or ever use my eye lab again. I only gave a 2 because everyone working their was pleasant.

Friendly and wonderful people. If you’re looking for a place to get your glasses fixed. They do them for free. You can just walk in and ask. They’ll take care of you no hassle.

I have a few issues - you advertise $89 contact lens eye exam and buy 1 get 1 pair of glasses free, but I ended up paying over $300 for 2 pair with an exam which is actually more than I paid a local doctor for my last visit. I went here for the advertised affordable services but might as well just went back to my local doctor. I would at least received a face to face exam instead of telemedicine through a screen. My script also changed drastically, so much even the tech commented and now I am hesitant to order a box of contacts. Also, I visited a month ago and still waiting on my glasses, which are marked as delayed. The only positive was the tech was very friendly.

I was greeted with a smile and walked out of there extremely happy. Bryan is very knowledgeable and I got the perfect pair of glasses and contacts. I would definitely recommend this place.

I had the best experience! My glasses were bothering me, so I went in on my lunch break. Bryan helped me adjust them to fit better. He was quick and provided great customer service. Thank you Bryan!

The exam was virtual and went fine. I ordered my glasses. Went in the store to check the status of my order and was told my glasses had shipped 6 days before but hadn’t arrived and to check back tomorrow. They noted my account to call when the glasses arrived. Called to check and see if they had arrived today. I spent 20 minutes on hold with customer service to find out if they were here and was told they are in transit by their customer service center (in some other state) and that they were not able to get anyone to answer the phone at the local office in Norman because they were “busy with other customers”. By this time I was pulling in the parking lot and walked in the store. There wasn’t a single other customer there and 3 employees standing around. They offered to note my account and call me when my glasses came in. When I asked they check to see if they arrived they are sitting here waiting for pickup yet nobody ever called me even though the account was noted to call on arrival yesterday. After looking they’ve been here for several days. So I made 2 trips to pick them up and was told they weren’t here when they were sitting in a bin under the counter. The lady who adjusted them was nice but their customer service is terrible! Won’t be back!

Employees Abi and Stacy gave wonderful service, they helped get my father glasses after not having some for a while and they made sure that we were taken care of and got what we came here for. Amazing prices as well.

Awesome people, comfortable environment, and very helpful. Would definitely come back. Thanks for the help Abby

I needed contacts FAST and seen this store while driving and decided to make an appointment. When I got to my appointment check in was fast and I was brought to the back less than a couple minutes. The process was so easy and chill 10/10 would recommend also Linda was great help with finding the perfect glasses.

This girl Abi helped me out with my glasses fitting and she was pretty nice and I’m thankful I showed up today and got them fixed.

My first time here at the Norman location and I was pleasantly impressed! These guys know what they’re doing and shout out to everyone who helped me navigate the process from checking in to my eye exam and to the end picking out my glasses you guys are awesome!

Such a gimmick! Dont fall for it. There is no 2 for $59, or anything like it. My cousin went in for glasses. She came out $100 later and still owes $40 to be paid at pick up. This is just a scam to draw in those who already cant afford to pay for new glasses in the first place. My cousin had been saving up for months and now will be short on other bills because of false advertising.

If you try to call they refuse to tell you the price of the exam. They try to say it cost whatever you want! That the price of your glasses will be the price of your exam, so which ever glasses you choose will be the price of the exam. PLUS A FREE PAIR ON TOP OF THAT!! Absolute lies. I got there; was immediately charged $45, they only give you that $45 credit toward a pair, they don’t tell you the lenses cost $170 dollars before scratch proof and uv coating, and guess what! NO FREE SECOND PAIR. I just took my $45 dollar exam and left. All the staff was amazing though. I just HATE the hi-jinx. There’s no reason to lie to your customers when you have such a cheap exam rate. Just tell me! I still would have come and probably left 5 stars.

I popped into My Eyelab to get my glasses tightened and Bryan greeted me. He listened to me explain how the right side was hurting my ear and it was looking a little wonky. He was quick and efficient, really down to earth and friendly. A quick but solid experience!

Excellent, Abby was extremely kind, and helpful. She found a pair of glasses that I absolutely wanted.

Was taking my genius pills when two days apart I broke both pair of my eyelab glasses. I went into the store intending to just buy replacement frames and not only did they put my lenses in the identical frames....they didnt charge me. I was helped by Shelby and she did an outstanding job! Good service seems to be the exception these days. Well myeyelab and specifically Shelby are that exception. Exemplary customer service! A+++

What a great new eyewear shop! Norman has always been lacking in optical shops with lots of frames options. Now we have one! This spot has so many great options for every style. You know, we all dont want to look like Harry Potter or our grandma! I think everyone else is also very happy to have a new place to get glasses, so expect a wait. Dont get bothered if you dont get immediate assistance; its not fast food, and its not a drive-thru! This is a professional facility doing its best to help us all see better! When you go in, find BRYAN BASSETT! He is The BEST, and he will work with you until you are completely satisfied. He doesnt get frustrated or annoyed by questions or fitting issues. Its clear that his number one goal is to give you his full attention and make sure that you are 100% happy with your new glasses.

Amazing! They’re very helpful and more than willing to help! They have amazing specials and very up front. 10/10 recommend!

I had a terrible time with getting my exam and my prescription right. But there’s a very bright shining star that helped me to get everything straightened out. This wonderful lady is Angela!! She did a better job helping me get the correct prescription than the doctor who did the exam. Angela without a doubt went the extra mile to help me in every way she could. I must say thank you to Angela for spending the last couple of Months making sure that I was taking care of and getting my glasses right!!!!!

Bryan Bassett was very polite And helpful. He Explained every thing he was doing. And all the other employees were very helpful to.

Loved this place!! Shelby is the best!! Very helpful and a great attitude!! Had a rough start at the beginning with Terri, she definitely was having a bad day and I was nervous. Go see Shelby!!

Brian and Linda were very helpful with a frame repair. The repair was quick and they were both very friendly. Environment was clean and quiet and I will be visiting them for new frames when it comes time!

Personally wasnt a fan on the virtual eye exam. The guy I had was mumbling and was personally just not a fit for a doctor I usually like to have. But when I was looking at frames and reviewing everything after the exam Shelby helped my mom, sister, and me out. She was so sweet and did everything she could to really help us out. 10/10 want to try and get her again to help me out in the future.

Overall, my experience here was great. The eye exam was easy and fast, with no dilation. Shelby, was very helpful, and her customer service was great! I would definitely recommend, thank you guys!

This was a fantastic place, friendly people. Bryan Bassett was very helpful and knowledgeable when I came in to have my eye looked at

Went in for an eye exam. My first exam since the pandemic hit, but dont be turned away by the virtual exam. It went smooth and I was out in no time with a new prescription. They have a lot of glasses to choose from and everyone was friendly and eager to help. I cant wait for my glasses to be ready. They do walk-in exams as well, so no prior appointment required. I recommend My Eyelab and look forward to future visits.

It was okay I guess the price they said for 2 glasses wasnt what they advertised paid almost 400 for 2 pairs of glasses but eh thats okay Im more annoyed that they said it would probably take a week the paper said could take up too 2 but iv had to wait almost 3 besides that tho the people their arent so bad the eye vision is done vitual kinda weird but went okay over all Id use it again in a rush but probably wont come back for my next pair

I came in searching for clearer vision and I found Cristina. She was absolutely wonderful. Kind, compassionate, knowledgeable and ready to assist in my needs. The process was fun and fluid. If your looking to see things as they are, beautiful, come on over and see for yourself.

Back story.August 31st appointment and order of glasses. Sept 1st payment taken from account. Present day, still no glasses. Shipping error and dont expect until october 2nd. Now the reason for low review.Customer service was great starting. Glasses showed ready for pickup, show up, no glasses. Okay why? No reason given, 18th Sept, found it was a shipping error. Customer service was horrible from initial encounter. Literally had a representative laugh at me and hang up on me. Called back and was told we dont know what happened. Go into store, no help given, call back to customer service, nothing but attitude and beat around the bush tactic. So to all i wish you the best, but us as family of 5 who all uses glasses or contacts we will not be going back. Franchise owners are so far disconnected from the store, with only proves they are there for the money, not because they actually care to provide a form of medical care people need.

Prices are great. Frames are quality. Was in and out quick. The virtual exam was a little different but just as good. And Angela did a great job helping me pick out my new frames. She was very friendly and had good taste.

Extremely professional and helpful! Very thankful I found this place! Stop in and ask for Bryan Bassett! 5 stars all the way!

Very nice people specially Aby the young lady ,she took care of me and explain everything about the prices and deals they were offering, I definitely recommend this place .

So if your trying to contact them to reschedule your APPOINTMENT good luck! No answer, or you press a option, and weirdly it says NO ROUTE FOUND... over it! Been trying to simply reschedule my appointment for 30 minutes! I’ll go elsewhere

Bryan went above and beyond to help me find the right frames. Will definitely be going back. Thank you eyelab and thank you Bryan.

I stopped by with broke sunglasses I didn’t even buy from there and the manager helped me fix mine at no cost!? But definitely coming back to pick up some of those Nike glasses for sure! 😎Thanks again!!

Was excited to get glasses sooner than anticipated only to discover they were impossible to read anything with, which meant a 80mile round trip just to hopefully have the problem resolved! Now wait @ least 10 more days to “ see”(literally) if two tries is enough for them to get my glasses right. Not overly impressed so far

I am updating this review: Since writing the original review, I have had the glasses remade. They are still unusable, with the same problems. Redoing them made no difference. I have gone back to my old Pearle Vision pair. I had tried them the two weeks to ensure that I gave it a fair chance, but had to throw them out as they were blurry and frustrating. Cheap lenses just arent for everyone. I sure with they were.The experience in office was enjoyable. The staff was friendly and the atmosphere was relaxing. The exam was done by video conference. I was not told this prior and was not comfortable with it. Also, the doctor performing the exam did not have the greatest bedside manner. I paid over $250 for three pairs of glasses. Two regular and one sunglasses. Sadly, there are blurry spots on both pairs of regular. On one pair I see the numbers on the lenses in my line vision causing blurriness. The second pair has blurriness in my line of vision, but I see no numbers on the lenses as in the first pair. Yes, they are progressives and I expect a small amount of blurriness, but that is usually in my side vision. I am very unhappy with the results. These are the worst glasses I have ever owned. The sunglasses turned out perfectly. There are no blurriness to them. I have worn numerous progressives for years and never had these issues. The frames are cheap, but they feel very nice and fit wonderfully. The lenses are not good quality I am assuming or the person that fitted them is not very good at their job. Maybe the person that marked them for fit was new and didnt mark them correctly. I just dont know.

My daughter got 2 pairs of glasses. 1 was a pair of sunglasses and 1 pair regular . They are both amazing!! The staff went out of there way helping with getting the perfect glasses!!!! Brian actually went into his personal pictures to help us figure out the right tint....THANK YOU!!

I had to take my son to an actual optometrist instead of a refractionist to have his eye exam redone. His prescription diagnosed by eye lab was double the strength he actually needed.

The experience started off good with quick service and I walked out with fresh contacts sample and an order for two pairs of eyeglasses. Price seemed a little high for the eyewear but I was ok with it. The contacts irritated my eyes and didnt seem to be the correct prescription. I returned for another exam and my prescription was actually wrong. They changed the eyeglasses order and gave me a sample for a different brand of contacts. Second pair irritated my eyes and didnt help my vision. I called the toll free number for eye lab and they told me to contact the store. I emailed the store and they responded with Ok we dont do cancellations or refunds at any of our franchise locations. So buyer beware, once you place and pay for an order, there are no refunds.

Excellent service. Had so many frames that worked with my budget and very helpful staff. Morgan was the best and super nice. Eye exam was quick, easy and affordable.

THEY ARE ABSOLUTELY AMAZING HERE!!! BRYAN IS EXTREMELY KNOWLEDGEABLE! Abby, Shelby and Lynda are amazing and have great customer service!!!!! Definitely recommending them!!!!

Shelby was very helpful and amazing with getting a new set of glasses.

This eyelab was very helpful and Abi, the lady who helped us, was so nice and patient with us. We’ll be coming here from now on!

I went in a few days ago for a routine eye exam and new glasses. The staff and owner were amazing!! They made every step of the process smooth and simple. The eye exam fee was very affordable and they we’re able to get me 2 awesome pairs of glasses for a great price. Definitely recommend!!

Very quick and friendly service. Thanks for the help Abby!

My niece has been waiting on contacts and glasses for over a month. She gets headaches from not being able to see. No one seems to know where they are and why they were not delivered to the store by the time promised. Every time she calls to ask where her glasses are she is told they will be there in two weeks, next week, on the truck for today. She has given them every opportunity to make it right. She asked for a refund and is getting the run around. I will be contacting the BBB if they will not give her a refund.

Best optical experience I’ve had in years! At first I was worried about leaving my optometrist but decided to give it a shot anyway. So glad I did! Thank you to the girls working in the front

My husband and I were the first clients on opening day, technology was a pain but it was to be expected on day 1. The staff handled everything with grace and everyone was so kind!Best optometrist Ive ever been to!Everyone was wearing masks properly! And the contact less exam was great too!10 out of 10 recommend

I had the most amazing experience here today. The staff were so kind and helpful throughout my eye exam and picking out my glasses. They helped me to pick out two great pairs of glasses for a very affordable price. I recommend anyone needing an eye exam and glasses to come to this store!

I love my glasses! Great price and the workers are all great. Would definitely recommend! :)

I had amazing service with Stacy, and amazing service in general when I came in.

Wife did a walk in and was seen immediately, Shelby was a big help and knew her stuff. Great place.

Great experience. Staff was friendly and Stacy was a lot of help.

Save your money, time and effort! Had an eye exam and ended up purchasing glasses that got lost during the shipping phase and no one can give me answers or even offer to replace the glasses that I have yet to even pick up from the store. Customer service is a joke after spending two hours trying to get ahold of someone, that wouldn’t hang up on me, i was still left with no resolution. Very very unhappy with this experience and I will never go back to any location.

Excellent customer service, very fast and helpful, offering free repair.

Ordered glasses on 2/25, paid over $200 for 1 pair (not single vision), still have yet to get them. So frustrating..... wanted to like this company, even sent my nephew and brother (theyve already received their glasses), but they have dropped the ball on my order.Horrible management. Christina was the best, I dont know why you guys let her go, she was the only one who knew what she was doing. Finally got my glasses. Missing a right contact from a set of trials, no one could tell me when or if I will get it. The manger is rude and doesnt need to be in charge. I only wanted what I was promised. Recommend going to a different location to avoid all the employees at the Norman facility.

EBi was great and very Through she double checked and really wanted to insure we got a good pair of glasses and they fit right

Great customer service. Stacy is an absolute doll.

My experience at the my eye Lab here in norman was really excellent they helped us out so much with our vision the technician Linda was very helpful and new what she was doing

Abi was amazing!!!! Really helpful and kind.

The staff is super friendly and helpful, overall a very pleasant experience!

Very friendly and helpful staff. Excited to get my new glasses!

Cristina was very helpful and kind. Helping us with the pricing and picking our glasses was a huge help. Super fast and easy process totally recommend.

Linda was AMAZING! Helped me out picking out the right pair of glasses and safety glasses!

Great place!! Great prices!! Friendly employees!! Totally recommend!

Not even a customer of theirs but my glasses were seriously warped and they fixed em to where they were like new for free

We called to make an appointment today. Although, we are aware that it is set up as a walk-in. We are very aware of the Covid regulation and we hated to just show up. Trying to be respectful of others. As we walked in the first set of doors we were met by a female employee. Didn’t get far enough to get her name. No normal hello how can I help you. Instead we were met with odd looks. Actually caught her looking us up and down. With her hand held up in a stop position she asked us what we needed. Stated that we had an appointment set for 4:45. She looked at us confused again like we didn’t know what we were talking about. She looked at the guy that was behind the counter asking if anyone had made an appointment. Then asked her if she needed her eyes checked. Told her no, eye exam done at another place yesterday. She seriously asked us what we were there for then. My mother said well glasses. You know the item you sell here. She said nothing and looked at us again like we were the crazy ones. After she wanted to act like we were there to rob the place we decided that obviously this was not the place for us. We have insurance that they take. Money in hand to buy glasses. We turned to walk out. Whoever the employee that spoke to was she continued to look at us like we were the ones with the issue. Good luck in Norman! As a new company maybe employees should be a little more inviting and willing to help customers instead of treating them like dirt!

HORRIBLE!!!!!!!!!! I am in the waiting in the waiting room as we speak. My appointment was at 10:45 and it’s 11:15. People walking in with no appointments going right back. The lady that helps with exams is super super rude!!!! I sat in the waiting room for 10 min without anyone acknowledging me. I’ll be going back to Focus after this.

Amazing customer service unbeatable prices and a huge selection of frames I got me 3 pairs of glasses for a little over $300. I couldnt be happier with what I got u recommend my eyelab if your are short on funds and need new glasses. I would give them more than 5 stars if i could

Bryan and Abi were very professional in the Norman Oklahoma office especially with the system not pulling the photos up.

Fast and easy, no headaches. Friendly staff

Angela is amazing, she is such a stellar person. Besides being cosmically good at her job, she cares enough to make every experience personal. It felt amazing not being constantly pushed towards buying something and to get exactly what i needed. This was a last minute scheduling of an eye exam and it was so easy to do. The system of how they receive and process patients is outstanding. The Staff knows their trade-craft and does an excellent and orderly way to present information to patients. I was so delighted that when it came to finish, i was sad it had to end. Thanks again for such a great experience, i will be telling me friends to visit yall and ill be back soon!* Extremely safe with Covid precautions. Staff efficient, friendly and comforting for your safety.

If i could put 10 stars i would. I have went a year without glasses due to my income and not having insurance. My visit here was all around incredible and everyone was beyond welcoming and ready to jump in to help. Someone always made sure i had been taken care of and helped to the fullest. HUGE thank you to Shelby for assisting with my frames amd lense purchase and finding a way to make paying for my items easy, effortless and completely stress free. I 1000% recommend Eyelab in Norman if you need eyecare. Please ask for Shelby, she is wonderful(:Thank you everyone at Eyelab Norman, OkCheyenne Anglin(:

Honestly, I wouldnt have even given them 1 star, but to write a review I had to. I wouldnt recommend buying your glasses here, unless you plan on spending a lil more than twice what you could pay elsewhere. Their customer service is awful! Cant get an actual person on the phone from the store, all you get is a customer service agent whos barely understandable. The techs in store arent friendly, they barely talk to you, wander off in the back after handing you a pair, so the assistance is less than desired. Its very unprofessional in the Norman, Oklahoma location. The ONLY reason I even went there is because it was what I thought would be more convenient, due to location. I shouldve just taken the day off to go where they know how to treat people like they actually care about you and your needs, without charging them an astronomical amount.