I been going here for years. I love this clinic they make you feel comfortable and they dont judge no matter what age you are. I came here when i was pregnant with my son. Then i came after and they put me on birth control. What i love is that they have social workers and they talk to you and help you with any help you need. They explain all the birth controls and all the stuff i can use to prevent having a kid. This place is amazing. Only issue is you have to come early this place is always packed. Is first come first serve. They do make appointments. They have social workers, nurses, doctors, and they can give you referrals. The staff are nice and patient some staff can be mean and rude it depends whos there.

A semi clean facility, that’s the nicest thing I have to say. All 8 appointments my wife and I have had have been at least an hour and half wait. Our appointment 4 weeks ago the doctor forgot about us in the examination room. Our appointment 2 weeks ago the office didn’t have it scheduled in their system.But We had an appointment letter with the confirmed date. This most recent appointment was at 3 o’clock we were not seen till 5:15. Everyone is sitting around behind desks chatting with one another. They need more doctors to see patients or a better team to schedule them!

The front desk and security service are horrible.they wont let me wait for my daughter in the front desk area,I went out freezing and come back in 45 minutes because I was so cold the securities in a rude way ,told again to go ouside,I spent another 30 minutes felt so bad for myself and cry 😥I dont think I go there anymore.

They never pick up . I don’t know what are they doing if they are in the front desk .

I’ve been coming here since my first child was 1 year old she is now almost 15. I have three children all under the care of Dr. Kostacos (who is the best). I would not take them anywhere else.

This place isn’t punctual there’s always a issue. For example, I’m here today and they all of a sudden have a issue with the system being down and can’t schedule walk ins keep in mind I was there last week and they said they accept walk-ins at 7AM in the morning on the weekdays so I come in at 7AM like they advised, to get seen and they can’t. It’s not fair to people to share false information because I made a sacrifice in going after work to basically schedule an appointment for another day instead of the day that I was there.

Great service and near everything about transportation

Some nurses are so mean they talk to you and treat you with an actitud 👎🏻

I’ve been calling so many days regarding my test results and nobody ever picks up , when they finally pick up the front desk said the doctor will give me a call and she never did ... I’m honestly having so much anxiety I can’t

They say no walk-ins with out an appointment but it take hours to make one

The receptionist in 21 Audubon office was very rude and her name is Jeanette. I asked her to schedule an appointment for my spouse & I, she misunderstood what I was scheduling and thought that I was trying to schedule my appointment under another person’s insurance(My spouses insurance). Jeanette didnt let me explain myself when she told me I dont know what you are asking for and I am not scheduling your appointment, come in person or dont come at all then she proceeded to end the call. She couldve communicated better and asked for my clarification, which I was trying to give her before she ended the phone call. I called on 8/18/17 at 10:57 am. I felt disrespected and I will not be calling back to set an appointment. Very disappointed with the service she gave me. I hope something gets done about this rude employee.

TERRIBLE SERVICE. Have called 6 times and cannot get anyone on the phone. A switchboard operator answers and transfers you to a line that rings ENDLESSLY until it just hangs up on you. So if you have a sick child, you will never get through! There should be a ZERO Star option because this place doesnt deserve one star.

All I wanted to do is schedule an appointment with Dr. Stephanie Warsheski. I have called 3 times today, and waited over 10 minutes each time. Each time, no one took my call. All I got was an automated recording saying someone will be with you in just a moment. Unbelievable and infuriating. Do not use this network.

Maybe some doctors are great BUT THE STAFF, nurses and front desk people are a disgrace!!!!! Horribleeee! Does not matter if you are polite and kind and 8 months pregnant like me THEY ARE RUDE AND EVEN TO SCHEDULE AN APPOINTMENT THEY GIVE YOU A HORRIBLE ATTITUDE . I put one star because there is a no star option

The worst place, the worst patient care, had an appointment at 9:30 and it was 1 in the afternoon and they had not attended to me, the man who organized the appointments was a tremendous inept, if he cannot with his burden look for a help or change it, dont waste your time coming here

I have never have any problem at this facility except for the wait time but if its medical that means you have to be very patient. I went in for a routine check up and I was first seen by a hispanic lady by the name of Kenya. She was very unprofessional and rude. She tried to sweet talking to me by calling me amor( love), which is what not you expect from a healthcare provider that you meet for the first time. After seeing how unprofessional she was, I told her that I want to be seeing by someone else to which she replied I dont care. Thanks God up in heaven I was then treated by my favorite physician Ms. Debbie, she is amazing to say the least awesome. She is very caring and she knows her stuff. She is very knowledgeable and have amazing bedside manners. I would recommend her in a heart beat.

I love the care provded at this hospital but the wait time on the phone is horrible...especially if your pregnant we shouldnt have to wait on hold for over 45 minutes. im currently been waiting 46 minutes on the phone to someone to pick up and schedule my apt. they need to fix that.

The nurses/doctors are great but if you try calling them prepare to be on the phone for over 30 mins the people at front desk are horrible!!!!

I have 2 days calling just to make an appoitment and theirs no one to talk too 20 -30 min waiting and nothing.

Had me waiting for 5 hours!!!!! All I wanted was birth control!!!

They never pick the phone ... they never pick up the phone