Got prescribed medication for sleep insomnia that isnt a controlled substance, yet this practice wants you to schedule an appointment every month in order to get it refilled. If you ask your pharmacy to refill, this clinic will deny it and then when you try and call for help their voicemail box is either full or they dont even respond to the call you left. Just moved my medication to my Primary Care doctor and she agrees the practice youre doing with this is weird and suspicious by making people continuously go back in for basic medication refill.

I am a new patient but wow! I absolutely loved how the staff spoke to me and treated me. I was in and out for certain follow ups and the doctor I went to see, Dr. Lessnau, was so sweet, informative and just wonderful. Everyone in the office was respectful and the place was really clean. I did have a little wait at one point but because they were able to squeeze me in so I didnt have to go out of my way to come back which was a win for me. Overall I loved this experience over what I have usually have had to go through

Love them! The doctors and everyone inside were very nice and professional. They were very thorough as well. I think this is the best practice I have been to so far. I definitely will and have recommended them to friends!

Ah, well its been a little while since id been to any doctor for any reason. i miss my former neurologist who left the practice. i also miss very good doctors that use/know (monitoring and/or diagnostic) technology and have the insight and experience to understand it to help with other incidents. this past visit, i didnt have that experience. that the profession has generally eroded into transaction, referral and what helps drive the flawed, dysfunctional revenue model of poor holistic skills and body of knowledge and they dont see reward in that, but only what is marginal... looking out for themselves rather than having any real sophistication about top quality patient service.... out of fairness, its been a stressful time, idiotically when one understands what covid is and is not.after other visits, 14th Street M/A has come along although for patients who are those of 14th Street M/A, it shouldnt be a problem to get high quality C19 testing, otherwise, this is better than my former PCP and im not regretting I switched to 14th Street M/A as my PCP

I needed to get a medical clearance form. This office was able to expedite the results and I was able to have my surgery performed.

Very courteous and caring. From the receptionists to the doctors the entire office is amazing.

My first time coming here. Honestly I was expecting attitude and slow process. But to my surprise the staff is VERY RESPECTFUL and Professional. I’ve been twice thus far and my visits were very comfortable and satisfying.

Amazing staff and doctors! Everyone there is so courteous and attentive. Been to both locations in the Bronx and Manhattan. Both facilities are great and well organized!

I had a bunch of tests and bloodwork done. Super quick appointment and all the medical assistants and coordinators were super sweet.

My experience at W14 Medical Arts was outstanding. I received such excellent care and attention. My problem was immediately diagnosed and all my questions were answered. I feel completely confident in their skill and concern for their patients.

The staff is so friendly and very kind, the service was also so quick! I came in as a new patient and was able to sign up and meet my doctor in less than 15 minutes.

Podiatrist do not like to cut toe nails...always want me to come back. I waited 2 months for a visit. All she want to do is prescribe medicine. But dont like to cut toe nails. Twice 2 visits she gave me a hard time about cutting my toe nails...until i asked to use the clippers to cut them myself. And pharmacy and insurance deny her prescription to get diabetic shoes. They say all she writes is a prescription...not the diagnosis.

Great experience. Attended to quickly. Examination was through and assessed in a professional manner. Solutions and prescription given to medical problem. Thank you.

The office staff was excellent. My experience with Dr. Coghill was awful. She doesn’t provide any answers or explanations. Questions seem to irritate her. In my 3 minute follow-up visit she only answered one question with a flat-no. She does not seem interested in her profession. She’s one of these factory-worker style doctors. As soon as you come in she’s ready for you to leave so she can see the next person and so on and so on.

Avoid. Doctors/nurses are good but the administration side of this clinic becomes a bad patient experience. First, there’s is no simple way to see all your results in one place - results come through independent sources into independent portals that you can’t download, etc Youbend up taking screen shots of your results if you want to keep them. Second, what has become standard but disturbing of forcing you to sign through a tablet that you are agreeing to or acknowledging receipt of several documents and policies that you have not seen or received (and when you ask at front desk they don’t know what you’re talking about and think you are crazy). And third and finally, you receive notifications after the fact that they’re charging your credit card for a balance but you have no idea what the balance is for - they don’t send you invoice or explanation to confirm your insurance was charged and there’s no one to talk to - just leaving a voicemail.

I really liked MD. Timashpolsky. It’s pretty hard to a medical group that takes my lousy insurance that also treats each patient as a person with valid concerns and ideas. I really appreciated being able to have a conversation with the doctor.They are also very organized and set me up with follow ups, x rays and a specialist in the blink of an eye. THANK YOU, great team!

Had to make this wonderful clinic my primary. Theyre amazing and really thorough with getting answers. 🤙

From the moment you walk in the staff are absolutely delightful, efficient and helpful. Everything is clean and pristine and the doctors are amazing and make you feel like they have an incredible interest in your health. Very happy this is my place and also they were playing the best waiting room music ever . I always want to hear the cranberries when I walk anywhere let alone a doctors office.

Check-in was great, front desk was super helpful. But the doctoral staff was very weary. The doctor suggested I needed a Z-Pack prior to even checking out my symptoms or listening to my chest. In addition, it seemed to be a doctor filling in for another doc, and the nurse didnt speak English very well and she was training other medical assistants and couldnt explain to them what was going on. I felt bad for the interns.

This place is awesome. I had an 11am appointment and was out the door by 11:30am. This place value it’s customers time. The staff are professional and kind. The space is beautiful. I highly recommend this place. Well organized!!

Worst medical experience in my life. The nurse that saw me was very curt and unhelpful. To make matters worse, they incorrectly billed my insurance. I’ve been attempting to reach they several times and now have a collection agency coming after me. Not worth it!

I saw Dr. Bahtiyar (endocrinologist) on 8/29/21. Courteous, friendly, professional and I felt she listened patiently to and answered all of all my questions. Front desk and medical assistants were also wonderful.

I am surprised that Google Reviews and Zocdoc have this place rated so highly but my experience was much more similar to the 2.5 stars they received on Yelp. Heres my list of grievances from going in for an annual check up:1. I was not properly informed about the costs of the various tests they ushered me into (they simply told me that it was covered under my plan), otherwise I would not have elected to pay $100 out of pocket ($700 total to my insurance) for an allergy test that I didnt need.2. At least the allergy test I actually received. Looking into the claims, they also charged me for an ECG that I am pretty sure I didnt receive (seems like itd be a hard thing to miss). Certainly there are no test results I can see from it. I have already contacted W14 with no response so far.3. I thought the one silver lining was that my doctor was nice enough during the quick exam. However she has yet to respond in 12 days and counting on a question I had about my blood work. Even a week delay is not bad because I am sure she is busy but two weeks to respond for abnormal results on a blood test does not give me confidence that they care about my health.Needlessly to say, I am NOT going back for any future medical needs and I recommend that you dont either. Check the Yelp reviews for a more realistic expectation.EDIT: I would like to give a shoutout to Daniel in the billing department who quickly helped me confirm the ECG test was not performed and removed the charge.

I went for a simple annual checkup. Patient portal didnt work, so it took days to access my results. Doctor didnt follow up with my results event-hough my results were off. Doctor didnt answer my messages, even-though I needed assistance. Hard to get a hold of anyone on the phone. Billing department made a mistake and they were very rude.

The place was clean also it was quickly the care . I saw the doctor and she was very helpful

Highly disappointed. Was seen by the nurse practitioner Svetlana. One would think that being her first appointment of the day she would be focused. But it felt as if she didn’t even listen to me or what was going on and instead was simply going through a cookie-cutter like routine that was generic to all rather than specific to one.This concern was proven to be true and echoed when I arrived for the x-rays she ordered for me only to find that she ordered them for parts of my body where the pain wasn’t and that I never even mentioned as having an issue.I just can help but wonder if we were we having the same conversation or in the same room together?”Now I’m stuck sitting in the radiology place for over an hour as they try to get a hold of her to put in for the right order.Pretty upset and wishing I’d gone somewhere else for this health issue.Outraged is an understatement. About to leave and go to a place with doctors and practitioners who listen to patients and care.

The worst experience Ive ever had. I was seen by a doctor Jai Jalaj. After seeing him he prescribed medication that were never sent to my pharmacy and its been two weeks that I cant reach their office or the pharmacy office department of 14th street medical. After almost 3 weeks of calling and leaving voice-mail. Some lady in pharmacy department answered her name was Mei or Kei couldnt really understand her. But she claimed she never received any voice mail from me. Its the worst experience seriously.......

Nice and clean place. All staff are professional! The appointment time is amazing! Almost no waiting time! MRI technician was super helpful! I asked for a blanket and she provided to me! I will gladly recommend this location!

Dr. Warner took a great deal of time with me in explaining what was going on neurologically. She was very thorough in her neurological exam. I know because I am a medical doctor myself. She also ordered a lot of tests and scans, more than the other neurologist I saw. She has a lovely manor, too. I’m very happy and feel that I am in good hands with her. I recommend her and 14th Street Medical Arts most highly.

Truly one of the most traumatizing experiences of my life, I cannot believe these people call themselves medical professionals. The doctors see you for a minute or two, do not answer your questions and scold you for asking questions about your health. I felt extremely unsafe and uncared for. I would say avoid at all costs, this place is only after getting your payment.

Great experience. Really good staff and doctors. The office is equipped with a full body checkup situation! Will return!

Love my visits here! Everyone is super friendly and thorough. AHH the joys of finding a docs office you truly enjoy.

My first appointment with Dr. Oliner and his Gastro Group was excellent. The appointment was timed well and I had only a short wait. The nurses that prepped me for my meeting with the physician were very kind and accommodating. I felt a real sense of compassion and caring from the entire team. Feel confident securing an appointment with Dr. Oliner. Hes in high demand, but worth the wait!

Was no problem at all I didnt want, it was on time, and I love the way the staff worked 😀 theyre very friendly and professional 😀 thank you all for your help and support, l will recommend 👍 to all my friends and family, thank you again 💓

Except Front Desk , Very helpful and knowledgable team. They listen me very careful and clearly explain everything. Just Front Desk just with one word was terrible

My experience with this office is satisfactory. The doctors and the service are outstanding. The front desk receptionist are very nice and friendly. The doctors are very professional and listen to your health issues. I highly recommend it.

Very Happy with care and treatment. Dr Pramod explain the heart issue like he is treating a family member.

Great support staff. Convenient facilities. My medical team is professional, and I believe they listen to me and are working for the best possible outcomes for my health.

Service was good. My insurance did not cover the expensive medication prescribed for my foot.

I selected 14th Street Medical Arts because they have several locations in the city. Unfortunately, there’s a huge disconnect between the office staff and the Call Center. I was scheduled for two appointments on the same day and was reassured by a Customer Service Representative that I would have enough time to make it to both appointments. I arrived 20 minutes early to my first appointment, but was not seen until 45 minutes AFTER my appointment time. I ran to my second appointment located a few blocks away from the first location in hopes of making it on time. I was 11 minutes late and was told that I could not be seen. I was then charged a fee for missing my appointment. All appointments must be cancelled 24 hours before the scheduled time, which is understandable, only I hadn’t missed my appointment and the reason why I was late in the first place was because my physician at the first location was running late and pushed my appointment back 45 minutes. I decided not to let the terrible experience deter me from going again, plus I wanted to avoid all the hassle of searching for a new family doctor so I went again a month later for a follow-up only to be pulled out of the examination room mid-procedure to verify my insurance. They claimed that they didn’t accept my insurance. The staff at the front desk proceeded to chuckle amongst themselves when discussing my personal details. They blatantly told me that I either had to leave or pay out of pocket. I called my insurance a few hours later and was told that the medical center had misinformed me. I called the medical center again to see what types of insurance they accepted and they did accept mine. When I told her that I had been turned away earlier the girl at the front desk took no accountability and simply offered to reschedule my appointment. Team members are extremely unprofessional, rude, and unethical.

W14 Medical Arts is by far one of the best doctors appointments I’ve ever had. From the minute I entered to check in to check out, every staff member I encountered was courteous, great at communication, clear and pleasant. It’s a crazy time right now but they run that office as efficiently and with such ease more then any other place I’ve been to (including the major hospitals). My appointment w Nurse Practitioner Dr.Cheers was one of the most thorough. She’s to the point, and explains everything in great detail and extremely comfortable to be with. The staff that draws blood, checks you in, takes your first vitals and makes sure you have everything you need before you leave are all wonderful. I highly recommend and am so happy I stepped foot into that office.

They cancelled my appointment on their own end. Their website says to reschedule, to call. I’ve called 30 times with no response. I guess my health isn’t a priority.

Probably the worst Healthcare experience in NYC right now. Purely a factory concerned with billing as much as possible with little concern for patient care or respect. In order to save time they cut out activites such as: introducing themselves, smiling, listening, and caring. This is nothing more than bad strip mall medicine.

Very clean and inviting. Staff is awesome. Entire network of workers gives you hope. Doctors are also very amazing and willing to answer a million questions onceyou have them. I would definitely recommend this place 💯

I’ve been trying to call to complain about this and no one picks up the phone so I hope that maybe someone cares about reading this review!!! I’ve gotten a letter on the mail charging me $50 from missing my appointment which I know is the policy. My problem is, I had an emergency and had to send an email the night before when my appointment was around 2pm. Granted, yes it was within the 24hrs limit but minimum 10-12hrs before. After I wait over a month to get the next appointment with the Neurologist Robin Warner, LITERALLY within 2hrs of the appointment, as I am prepping to leave, I get an email saying it has to be cancelled. So I stop everything in my day to go to this appointment and it gets cancelled within 2hrs but I have to pay the $50 from when I missed the appointment!!!???? So, my life and my obligations are not as important as the doctor? Why would I have to pay for something that the doctor also does? The worst part of it all is that I had this same discussion with the front desk lady and she just told me “ ok, don’t worry about it” to now getting this letter in the mail saying I OWE $50??? I am weeks away from moving and my credit score dropped from 730 to 666 because of THIS!!!! Are you kidding meeeee!!???? This is absolutely ridiculous and I am beyond angry. Do you have any idea how you screwed my life right now?!??

The most horrible experience I have ever had in my 36 yrs of life!! The worse medical center I have ever been to! These people are more concerned in making money and booking appointments for you through their own network than actually helping you with your medical issue. They were booking appointments for me with doctors I didnt even ask for! They didnt know how to take blood properly and when it came to getting the results it took forever to get them. I have been type 1 Diabetic since the age of seven and I have been going to doctors for a very long time.. they are the worst I have come across yet. The doctors are extremely cold and the receptionist try to act like doctors. One of the receptionist there read me one of my blood results and almost gave me a heart attack until the actual doctor re corrected the receptionist. If they give you an appointment time and you think your going to be seen with in that time be prepared to wait for at least 2 hours! Stay away from this place if you value your health and your life!!!!

Ive had some great experiences here, but my last two appointments I wasnt seen by the doctor until at least 1 hour after appointment time. Disappointed in consistent long waits.

I will not return and I would actively recommend others to not come here. I have never been to such an uncommunicative, unprofessional doctor’s office in my life. I wouldn’t trust these folks to listen to my concerns or take care of me.The office attendants / nurses were not friendly / attentive, and in general just standing at the back of a long hallway chatting away. After an initial check in with the nurse (for being weighed, etc.) when waiting for the doctor, they had patients sitting out in chairs lined up beside the wall in a tight hallway with loud dance music blasting. Definitely not a comfortable experience being bombarded with loud music in a tight hallway with nurses / attendants gossiping & checking themselves out in the mirror in the back. During my visit in particular, there was an individual waiting in the hallway who was clearly upset by the loud sounds (clutching hands to face, trying to cover ears). While multiple nurses saw & walked by this person several times, no one stopped to ask if they were okay / offer water / offer to turn down music / take them to a quiet room.When it came time for that person to be checked by the doctor, I don’t know what their complaint was, but they wouldn’t go in the room with the doctor (something about not wanting to get sicker than she already was…) maybe something covid related? Either way the doctor displayed irritation with the patient and yelled down the hallway angrily for the nurse.I was up next. The doctor didn’t introduce herself (neither did the nurse before). Everything was pretty basic, but there were a few things that bothered me. 1) She squeezed my toes through my shoes (part of some sort of sense test) and then proceeded to touch my face / neck area with those same gloves that had touched my dirty shoes — very unsanitary. 2) At some point she said she’d like to do some blood work and I said I have a needle phobia — she said get over it, look the other way, these ladies know what they are doing. I did not appreciate the lack of sympathy, or her respecting that I may want to do this another day when I have a friend outside to make sure I get home okay after having blood taken (I generally feel unwell after). 3) At the conclusion of our meeting, she verbally told me all the things I would need to tell the front office to have done for me today (e.g., EKG, blood sample, urine sample, allergy test) and sent me on my way. No communication between office staff!The attendant at the front desk remembered my name and said I didn’t have to do it today if I didn’t want to — she was the only one in the office who seemed to pay attention to patient needs and not treat us like cattle to be herded.

I have such a great experience every time I go here. Everyone is so nice and helpful from the front desk, to the techs, to the providers. They make doctors visits pleasant. Thank you guys!

Super nice staff, loved Dr Timashpolshky. The process was transparent and they did a great job of working with my schedule and explaining everything to me. Highly recommend.

Fairly smooth service but the pandemic works to its benefit. One critique: The moment you approach the front desk, regardless of what the receptionist are doing, there should be immediate eye contact and acknowledgement even if you cant immediately assist the guest. As someone who has done customer service for a large chunk of my adult life, that is something I look out for and appreciate when its done and something I internally judge when it isnt done and from my point of view means the front desk person isnt particularly happy in their position.

I dont want to give this place a good review because I dont want the secret to get out. But this place is a medical unicorn in NYC. Amazing staff and concierge like service in a beautiful facility.

Awful. I didn’t get anything out of it. The doctor I saw ended up arguing with me and said do you expect me to clap my hands and you’ll get better. Maybe if he was a real doctor who understood how long and much I’ve been suffering he wouldn’t have been so freaking rude and tell me to get some over the counter stuff a five year old could tell me.

My new primary doctor I call her Dr. Tim?? She has everything in her office!! The entire staff so friendly helpful!! Thanks to Zocdoc Im grateful my new primary doctor 😘

Clean clinic, good doctor and everything convenient. I’d would recommend this place.

Doctors are great, but this place is insane. Feels like the DMV of healthcare. Not recommended.

Dr Azeem is a fantastic pain management physician. She listens, explains everything thoroughly, and lays out the treatment plans with transparency and detail. She performs the more delicate procedures, like epidural steroid injections, with expertise and patience. Shes always respectful of my correct name and pronouns. Im very happy with her work so far and will continue to see her.The technicians at the 500 E 14th St and 110 W 14th St locations were fantastic -- friendly, helpful, well-trained, and always made me feel comfortable before, during, and after the procedures/tests.The only reason I took one star off is the following: sometimes it is hard to get in touch with the office via phone to schedule/reschedule appointments and some of the reception staff are rude. It took a while to get reception to use my correct name and pronouns, even though the nurses and doctors were already doing it. Another issue was that theyd perform in-office tests without checking my insurance, and Id be billed for out-of-network testing even though the Dr/practice itself is in-network.

Staff is Very friendly in the office....great customer service via phone ...no long wait ... quick appointment dates ...great doctors very caring 🥼 ...They are very helpful and resourceful I would definitely recommend them to a friend,family and even a stranger.

Friendly and knowledgeable staff, and the process of booking the appointment was simple and straightforward. Also I had very little wait time, probably between 10 and 15 minutes. Overall a good experience.

My experience W/ Pcp Dr. Muzylo, of 14th Medical Arts, was what you would hope for in seeing a medical expert. My visit was seamless. The offices were immaculate, the staff was courteous and knowledgeable and Dr. Muzylo was attentive, empathetic and engaging when addressing my concerns.

I had really horrifying experience!! First of all I never trust a doctor who drinks soda (coca cola), and it’s right there on top of the desk! Anyway after she saw me I wasn’t satisfied with my visit..oh she said she was gonna prescribe some pain medicine for my headache, she told me go outside to the front desk they will tell you what to do I went to the front the receptionist was really helpful and nice luckily she gave me a copy of the medication that hey sent out to my pharmacy I look and I see the very médecine that ( im highly allergic to!! Like literally ) and I was like wait a minute this can’t be right after I told the nurse that I was highly allergic to (nsaid)!!! I was shocked so I looked for that nurse and asked her (is this doctor aware that I’m allergic to this stuff?? She said yes everything is on the computer! And she said maybe she made a mislake! MAYBE SHE MADE A MISTAKE!!!!! Her mistake could’ve cost me my life!!! What kind of doctor is that? I asked for the office manager they told she was not in,so I just acted normal didn’t wanna make a scene.But then again this kind of (MISTAKE) should never happened especially with doctors you trust them with your life and this is what you get!! What if I took that medicine? I mean this is a doctor we’re talking about here! The doctor’s name I think yulya a female (broken English maybe a Russian)

Great experience - very efficient, the doctor was warm and attentive,.

Dr Lessnau was more concerned about what he can bilk out of your insurance company than actually what you are there for. He offered 15 other things unrelated to my reason for visit and only promised to help if I did them all.The reason there is a one star was staff was great.

Excellent Doctor. Staff need supervisory monitoring on patient phone call returns. Called 2 weeks ago. Still no return call.

My experience was very good from the front desk staff to each of the medical professionals I encountered during my annual physical. I happily recommend W14 Medical Arts.

THIS IS NOT MEDICINE. DO NOT GO HERE. I walked in very unwell and unable to hold my head up. The front desk were completely dismissive, and the staff left me in the hallway leaning against the wall for over 30 minutes. I kept saying to the nurses, I need a doctor, and when the doctor finally came out of his room, he shouted What do you want me to do about it?! Ethically, morally, and humanly, I am appalled. They also had the nerve to run my $250 appointment fee before I went off to the ER. I am a healthcare professional. THIS IS NOT MEDICINE.

Always overbooked and seems to mostly be 1 hour + of delays even if you have an appointment. Clean and modern.

I am a very self advocating person and investigate every doctor I see before I go there. I was given more time then I usually get it at doctors office and I had an overwhelming majority of problems to deal with. I believe the immediate plan of action is what is necessary to get my health restored to normal and I believe that with their help I will be able to accomplish these goals or at least 80% of them which as far as Im concerned would be a blessing.

I am not happy with my experience. I saw Armine Michael, MD, and I was not happy with how she was approached it. She gave an impression that she is not competent or she didn’t want to do her job, which includes listening to her patients and trying to find out what the underlying issue is. All she wanted to do is to treat the symptoms not to find the underlying condition and treat it. Overall, I feel that I wasted my time. I could have just gone myself to the pharmacy and bought over the counter medication, which she prescribed for me.

Before it was 5 stars. Now since 3 yrs no diagnosis it solution or anything of my issues so i am moving forward to other places be4 i die

Friendly staff and efficient operation. They are pretty busy but still operate quickly and treat you well. Much better than the East 14th Street location.

While waiting to see my provider on a chair in the hallway. various members of the team gathered in the office next to me loudly discussing personal and professional problems with specific patients and other staff members. The door was left wide open the entire time. The behavior I witnessed was unprofessional; but more importantly, generally unsettling. Im content with my doctor but I dont feel comfortable with the support staff. If I had much of a choice, I wouldnt return to 14th st Med Arts. I will immediately switch practices once I can find another neurologist who accepts my insurance.

I had a great first time experience at W 14 Medical Arts. They were very attentive to my issue. Dr. Timashpolsky had a great bed-side manner. She listened to me and explained the procedures in that were going to take place in detail. I made her my PCP! Additionally, the medical assistants and front desk staff were friendly and attentive and the wait wasnt long at all. I highly recommend this facility.

The woman that took my blood was very upsetting. She kept giving medical advice and completely messed up her first attempt to draw blood gauging my left hand. Otherwise, the doctor was good.

The appointment was handled conveniently, the Doctor was patient and understanding, I was very satisfied with yesterday’s check-up.

Office was nice in clean the staff was helpful & friendly doctor was keep asking the same question like my answer was going to be different he order a few test that i didnt need so i refused the allergy test in he wanted me to come back on a different day to do the pulmonary function test but the nurse did it that same day guess he was trying to run my insurance bill up i found them on zocdoc needed a pulmonary to clear me for surgery in both of my pulmonologist was booked into the end of September so i went with him i have to go back this Friday in the 16th of July for a chest xray then hopefully he will clear me. The staff is fine but think the pulmonologist is there for the money with ordering extra test that was not necessary in trying to get me to come back over & over again.

Everyone is so nice & welcoming. Dr Iovenko is great.

I cannot begin to to say just how incredible this entire team is. They are so professional, caring, accommodating, considerate of everyone’s time, and really work to make the patients experience excellent. This was my first time coming to this location and I could not be happier with the care provided. Dr. Lessnau was very thorough, kind, professional, and really wanted to make sure that we were really able to identify all possibilities for my sleep apnea and what might be causing it.One final piece to mention was how quickly they were able to work to get my sleep study approved and work to get an A-pap submitted to the insurance company. I only had a few days left on this insurance plan before switching to the new one and because I had already met my deductible, they started right away to try and get everything done on the current plan before I switched to the new plan less than a week later. I cannot express highly enough so awesome this team is. If I could give them 10 stars I would.

This one start review is for neurologist Dr. Abuhuziefa Abubakr. I went in with scary complaints of vertigo, headaches, and dizziness. He spoke to me for a total of two minutes and then told me to take extra strength Advil. I was in shock at his complete disregard for my symptoms and did not even care to listen to my full story. He has no bedside manner and was clearly disinterested in being there. Its unacceptable to be treated this way by someone who go to for help. ZERO bedside manner.

The staff and medical personnel at W14 Medical Arts were friendly, and caring. You are greeted by a warm and affable staff ready to help in the whatever the patient needs.. The wait to be seen by a doctor is minimal, despite the fact that the office was very busy.with incoming patients. Somehow they managed to get everyone seen and had us keep safe distances from one another. Finally, the medical professionals were very good --knowledgable, aware that patients are often nervous, and they listened attentively at what patients said. The one complaint I have is that there was rather loud music playing, which was, at least for me a nuisance. But for that I would have given 5 stars.

Great staff and doctors. Office was very clean. Doctors listened and answered all questions. Always made followup appointments to make sure all is well.

Nice space and great staff/doctors. Would highly recommend!

1/5 for wasting my time.I went to see the podiatrist and was recommended some insoles. The podiatrist said the insoles would arrive in three weeks and had me schedule a follow up appointment three weeks out. Cool. This place is notorious for calling/texting/emailing you 3-4 times before your appointment for confirmation (they need to improve on this), so I thought my insoles had arrived because they confirmed my appointment for my follow-up. Low and behold, I go in and the podiatrist says they’re not ready and she’s so sorry. I get it, but you should have never confirmed my appointment if my insoles weren’t in! I also have things to do and my time was wasted! I get that USPS is off, but the medical facility should do a better job of ensuring that their patients will be seen for the things they need. For example, if the patient is coming in for insoles, make sure their insoles are ready before confirming their appointment. Otherwise, your systems are misaligned and mismanaged.

I was given the wrong information for my insurance by the staff, so I couldn’t get attended the day of my appointment I waited about 40 mins just to be turned away. I wouldn’t have minded if I wasn’t in need of a doctor. Unfortunately, My visit with them started on a Sour note but I’m trying to give them the benefit of the doubt because everyone makes mistakes. Just be weary and double check with everybody, or the visit can easily become upsetting. The staff in general are amicable and capable, and the doctor assistants are delightful. The doctor I was attended by was Dr. Tangirala. Maybe she had a bad day but She felt very distant and made little eye contact, she did not address my concerns and when I asked her if I should keep taking my current medication she responded “uh..... maybe... Tylenol.” I felt very powerless because I was struggling a lot with my health and I wasn’t given any sense of reassurance or felt cared for. Since then I switched to Dr. Michael and I’m awaiting to be attended. I hope this time goes a lot better, the nurses and medical assistants are incredible and so attentive, which is the only reason I feel like this place shouldn’t get any less stars.

Waste of time. Doctor recommended treatments that I had already done and were unsuccessful. Was unwilling to move forward any other way.

Very clean + organized + friendly clinic! Would highly recommend!

Very pleased with this facility! Its friendly & accessible, clean & well set-up. Best of all, I have always felt like I am in good hands here. Many thanks & giving it the highest recommendation!

Ive seen a couple of doctors now in the practice & they have all been wonderful

Not upfront about costs, and initial consult staff treated me like an assembly line. I had two very expensive office visits. In the initial consult, I was cycled through various uninterested staff members. Each asked me about my problem, but didnt seem to care about my answer, even cutting me off at times. They simply rushed me through various tests without mentioning the cost at all, or the fact that my insurance only covered half.

Nice doc nice folks.

TERRIBLE PLACE. They overbooked so many patients like it was a concert hall. No Covid regulations, staff not wearing makers. So unprofessional. DO NOT BOTHER coming here.

14th street medical is the best your sick or what ever your issue is these are the pro,s to see.

This is a great place. I had an appointment, which I was late for. The staff was polite and friendly. Dr. Fitzpatrick is simply the best. No stress. No excessive paper work, just quick to the business of my health concerns. Ive been there twice now and never left disappointed. Im very paricular when it comes to a doctor. I highly recommend Medical Arts.

Great experience! Dr. Muzylo is exceptional! She is attentive, gentle, kind, patient, down to earth, and takes the time to listen to her patients. Staff is nice and efficient. Will recommend to anyone seeking an internist (PCP).

Difficult to reach by phone. Didnt return calls and cd didnt work at my doctors office.

They did not address the main reason why it went to them and only addressed a partial issue after all the time wasting after three appointments. The first solution offered as many often do is to push more possible medication that wasnt the answer was looking for and it wasnt even to address a specific complaint the medication first was for pain that I do not have. I never saw the actual neurologist that I booked the appointment to see only saw a bunch of text and students and just a waste of time

Excellent first visit the office had proper Corvid 19 spacing and hospital filtering the air and I was greeted warmly and professionally. The nurse Attendants outstanding and my doctor took the time to discuss in detail all of my health issues... looks like a new office with modern technology and at major mass transit intersection both subway and buses at the corner of west 14th and 6th Avenue.(red and blue subway lines &14 street bus.)

Do not go here if you do not have to! These are rotating doctors who can lightly advise and fill a a prescription, but they will not ask you details about your case and will look no further than surface level tests for possible diagnoses. They do not really even try to propose possible causes for symptoms. They will send you to six different specialists instead of thinking critically about a single cause for all your symptoms. Go here for blood work or a flu shot or common illness, not for anything more serious than that.

My visit yesterday was not my first. All previous visits were amazing; however, this visit left me bothered. I am still trying to decide whether I was sensitive due to the way I was feeling upon my arrival.I walked to the front desk and was not acknowledged. I stood there and listened to a telephone conversation about low hours and disrespect. I regret that I did not get the name of the young lady who was super helpful.The experience at the front desk swayed my temperament, and I was not as pleasant as I usually present.The MA who did my vitals was amazing. She was jovial, thorough, and very professional.Then I met with the physician who did not do any type of physical examination. He asked several questions and offered that my issue is probably medication based.It was his determination that I need to see a cardiologist. I informed him that I saw a cardiologist the day before this visit. I also expressed that I had an overnight heart monitor and completed an EKG.Our session ended, and I was instructed to go to the front desk to schedule a cardiologist appointment. To my surprise, the front desk personnel informed me that the doctor ordered tests: an ultrasound of carotid artery, an EKG, a transcranial ultrasound, and an EEG. I was also told that I was going to be provided a heart monitor.Know that I was not happy. I completed all of the tests with the exception of the EEG which will take place on Sunday. The young ladies who performedthe tests were amazing.The young lady who provided the instructions for the heart monitor was accommodating and provided the instructions a second time. The teach-back method was used to determine my understanding of the instructions.I was asked to return the heart monitor on Sunday to the Westside location before attending my EEG appointment at their Eastside office. I will not even go into what I think about the equipment return since this is one organization in several locations.Suffice it to say that this wasnt a stellar moment for the organization. Nonetheless, I want to belive this was an off day. I truly enjoyed the providers I met with on previous visits so I will not dismiss the practice. I WILL RETURN!Please know that I did not leave this review to discourage people from visiting the practice. Rather, I want the practice to have a clear picture of my experience.

Easy to make an appointment. Front desk staff is very attentive. Short waits, even though they are quite busy. Most tests are done on premises or short distance from the office and in one day number of tests can be done at once. I am satisfied with my first visit.