My time in and out were better than other places and the staff are all amazing caring people! They keep you informed and do everything needed to make the procedures as easy as possible with out hurting you! Great place to get check out and Im from Tampa! To bad theres not a place like this in Spring Hill area with the same caring and nice people!

My visit was amazing from the time I entered the door to the time I was escorted out. My nurse Donna was OUTSTANDING!!! She took great care of me. Donna was warm, caring, and understanding. She kept me informed every step of the way. Stopped in often to check on me and see if anything was needed. THANK YOU DONNA!!!!

When I go to the St. Vincents off Collins by BJS I never have a long wait time. The uses are always professional even though I could hear frustration in some they still never made me feel what their day was like. Ms. Jill I had the pleasure of having her as a nurse twice she was compassionate, very patience, I can keep going but Ill sum it up by saying she wears her heart on her sleeve and nursing was definitely her calling. The radiologist team very professional and thorough. Dr. Humphries I had the please of having a few times he is a great doctor. Will listen and explain even with examples. He does not medicate just because he does not run unnecessary test just because I experienced this just Sunday morning. He is by far one of the best knowledgeable doctors Ive come across at St. Vincents. Id much rather go to Collins ER before going to any other st. Vincents the service just isnt the same.

Lauren was a fabulous nurse, the x-ray tech was sweet as she could be. Sandy, NP was extremely comforting, warm, and knowledgeable. St. Vincent us always 5 stars for me.

Great service even in time with Covid staff have care for well being of patient and St Vincent’s

Went to the ER today. Told her it might be a slipped disc a buldging disc or my SI rotated out. This is the 6th time over quite a few years this has occurred (last was 2019) typically go to Chiro to put back in place. Since it is randomly recurring, probable slipping, I figured I’d try to seek actual resolution this time.Staff was nice enough. Definite Covid exposure possibilities in shared ER rooms.The Dr (she) did not tell me that they can’t do MRI. She did an X-ray and then said X-ray doesn’t see discs and they don’t do MRI there. What was the point of me risking exposure to Covid and paying out more in co-pay than an urgent care if an ER won’t do an MRI unless you’re admitted and won’t admit you if you are walking (albeit in severe pain and awkwardly but walking none the less). Absolutely crazy to think it could be a slipped disc or buldging or prolapsed or worse yet a pinned nerve or blood vessel, in addition to, that could cause a clot but hey, who cares right(?) They give you pain meds and send you home to follow up later. As if later is convenient. I don’t need pain meds, I need imaging and the ability to walk without absolute debilitating pain - If anything serious is found in MRI (when I get one ordered) be certain I will seek legal counsel for discharging me without needed imaging. (you do have CTin the emergency room) Also to the doctor on staff today - when one finds the least painful position they typically appear quite “comfortable” until they move.Unacceptable pill mill of a hospital.To note: I am a working professional despite my tattoos and yet I am always treated poorly in Jacksonville hospitals because of my tattoos. Unacceptable. *update- 24hrs out from my visit and I can’t feel hot water with my fingers. Nearly burned my nose with my rinse. Not good.

Everyone was very nice to me. Give praise to a Gret Team. I will say I was not one of their better patient because I acted up. I would like to apologize for my rude attitude n behavior. Everyone at the Hospital treated me with respect n superior care. Thanks to the Team

I had food poisoning and they took good care of me. They got me in fairly quickly and it didnt take long for the the doctor to diagnose & treat me. Still recovering at home but much better, thanks to St. Vincents good care for me.

Everyone was attentive, personable, and extremely timely. They made me feel like I was their only patient :)

Lightening fast excellent healthcare. No nonsense approach to emergency medicine and diagnosis.Thank You Dr. Cooper and RN Lindsay.

I don’t appreciate Dr Johnstone treating me like I was some kind of dope junkie. She was truly unprofessional and it was one of the worst 5 hour visits I have experienced at the ER. Walk in my shoes lady and I bet you couldn’t do it!

The check in process was one of the quickest and most efficient, I have ever seen. I was greeted immediately by staff, and didn’t have to sign in and wait. Once signed in, I was sent a text message that allowed me to complete the registration process online.The nurse, who works for the fire department, was very friendly, professional, and compassionate. She did everything to make me comfortable while being checked out. The doctor was professional, direct, comedic, and thorough. He ensured all my prescriptions were sent in to the pharmacy fo my choice.I would highly recommend this facility.

Service I received was excellent as always I’ve never had a bad experience with St Vicient excellent service thank you for taking care of me

When I first walked in I was greeted kindly but most importantly the nurses and the doctor were so quick to help me with my injury. These guys are awesome!

Registration was quick and easy . It took almost an hour to get a room but that wasn’t too bad . Nurses and doctors were awesome and they did everything they could for me to feel better . I love the overall hospital. . Me and my family have been going there for years

They took me in as soon as I got there.they were all very courteous .took real good care of me. Thank you for sending me to St Vincents in Middleburg.Harriet watson.

My visit was awesome considering the pain I was in everybody there or very friendly professional and helpful to me

The staff was amazing. From the lady at the front desk (who was very empathetic of my situation) to the intake nurse, the nurse who assisted her and to the doctor. There was no wait time. And I didnt have to wait long to see the doctor. Whom, took his time with me and made me feel like I was his #1 priority (I knew I wasnt of course, but thats how he treated me).

Quick, no wait, knowledgeable and caring staff. It was although freezing in there due to an A/C malfunction.

Everyone was very helpful. And was able to answer all my questions also explained everything well.

ER. personal was polite and seem to know what they were doing. They were efficient. It was clean and lucky for us we came at a time that they were not overly crowed. So our total wait time was not over long. My husband d was Treated and we were out of there. The Dr. That treated her was also polite and efficient she seem to know what she was doing and he has not had any problems after leaving the hospital.

I’m giving this hospital a one star review simply because Dr. Jordan Farr was quite possibly the worst doctor I’ve ever encountered. Unfortunately, Dr. Farr seems to have forgotten the Hippocratic oath, specifically the parts about caring adequately and compassionately for the sick, not as numbers in a chart but as holistic human beings with complex personhoods. Dr. Farr treated me like an annoyance, with very little regard for my history and the full context and details of my illness. Dr. Farr should rethink whether the medical vocation, one that fundamentally involves caring, is right for him.This aside, the hospital was clean and orderly, but I won’t seek medical care here again.

The BEST experience I’ve ever had at an ER in Jax!! The check in process was via text message and it was so easy and self explanatory! Because they were so busy the doctor came to the waiting area and talked with my son and I directly. He was very proactive by ordering my son a Covid test before we even got to the room. The wait was not long at all. The nurse was very sympathetic and patient. My overall experience was a 10/10!!

The whole staff from the moment you walk in to the moment you leave was incredibly helpful an empathetic towards not only my needs from what I saw others needs as well. It was very clean in there everybody was just so attentive. I recommend everybody go in there

Good day everyone, I was surprised to walk into St. Vincents hospital and it was clean and only 3 people were in there. The staffs were very generous and kind, they served me with respect. My nurse name was Erin, and she did an amazing AWESOME job. My Doctor was Phenomenal. The last time I was in the ER of St. Vincents was, 2012 and I checked in and and looked around and after seeing SO MANY people and kids bunch together, and it was stinky and no where to sit. I walked out IMMEDIATELY. I felt sicker going out then I was coming in. I havent returned until 06-20-2021

My visit at St Vincents hospital ER was the positively profound experience I have ever had. All the nurses were very courteous and respectful and kind and attentive to all my concerns and the doctor who treated me treated me with all the same qualities and diagnosed my illness in a reasonable amount time and my time there was short and I was given all prescriptions needed with directions so that I could be on my to recovery from my illness.I give my sincere gratitude and thanks to all the nurses and the one doctor all of whom I had the pleasure to receive medical treatment from. On a scale of 1 to 10 I rate my experience a 10 the highest.

The place was very clean 👌, the receptionist was well pleasant and informative. The nurse that I encountered fist,pleasant 10 out 10. The Dr and the nurse assigned to me, did everything not to miss a beat what was going on.. The best hospital ,medical teams and all other staff, 10 out of 10.

Nurse Nicole provided excellent care during my ER visit! She was attentive and very informative. Her bedside manners were perfect!!!

I checked in at around 11:30am... The staff was very helpful and kind. However, I was very very dissatisfied with my Triage nurse. She literally scolded me for crying because I was in so much pain, as if I were being a disturbance, in which I wasnt. I was told, YOURE GOING TO HAVE TO BE QUIET, THERES OTHER PEOPLE BACK HERE! She showed lack of empathy or regard to my discomfort. She was by far the rudest employee Id encountered in any hospital. Other than that, Im very very grateful that I chose Ascension St Vincents to service me. Im feeling much better today! Thank you

Wow I’m extremely impressed. Everybody is so nice & quick.Sarah did an amazing job. THANK YOU

The ER nurse was a perfect gentleman. He was very thorough and passionate about my care and his work .I dont remember his name but he was extremely attentive to accuracy and detail. He took notice to anything that ailed me . I felt so comfortable in his care that I brought my husband back the same day.Ihad hoped my husband had the same nurse. Low and behold he was . That gave me great confidence that my husband would be highly taken care of. My husband ended up being admitted that night . We both tested positive for covid. I had been taking care of my husband during this time and started feeling bad myself thats how I ended up in the Er testing positive for covid.

Excellent care from start to finish. The ED doctor was personable and caring. I appreciate how quickly they dealt with my issue.

The whole staff was amazing. I really appreciate the care was given. The facility was super clean and everyone was super professional and friendly. Chris really helped me out alot. He is an asset to the staff. Thank you again.

Actually had a Physician who listened to me. Did the best for me and my issue. Super friendly and caring! Great staff experience.

The ER staff was very polite, respectful and friendly. They were very attentive to my health needs. I was satisfied during my visit.

I was very well taken care of. I went in hurting pretty bad with holding fluid in my stomach area because of liver problems. They drained a lot of fluid relieving a lot of pressure and pain. I’m very pleased with the service I received.I don’t have any idea how this place could ever get only a 3.8 review. But I guess that where it comes from that you can’t please everyone every time. This place is a 5+ to me.

Walked in, as soon as I was acknowledged they checked me in. Took me back within 5 minutes. The nurses and doctor was very professional, kind, listening to everything I said. Treated me. Diagnosis me. Sent me home. Was very impressed. Explained the meds they were giving me.

Very caring team and amazing doctor (Dr. Rez) and Nurse Sarah. And intake with Holli was so warm and welcoming. Given the real stresses they are dealing with a covid spike, they were efficient and caring.

In the last six months, I have updated my insurance’s policy number over 10 times with this hospital. I have done this over the phone(with managers), in person with over 5 different registration desks attendants (at appointments and when checking in the emergency room), and even over email. every time i do this I am assured it has been updated. days later,it reverts back to the old policy number. This has cost me hours in time and hassle dealing with bills from this hospital and their affiliates that get denied because they are filing the claims under the wrong policy number. GOD save us from corporate owned healthcare. Medicare for All cannot come soon enough.

Everyone was so nice... Especially the doctor and the nurse who took care of me.... I dont really remember their names but it was an Indian young doctor and the nurse was from Panama he was very sweet.... Thank you guys

Giovanni was my nurse, he was awesome, very professional and funny! I was in a lot of pain and he made sure I was comfortable and well taken Care of while waiting for some answers.

With the upturn in the number of cases of covid 19, the personal there were working at warp speed, they were slammed. They worked with skill and accuracy.also, a well-mannered bunch.

Other than Mayo Clinic - St. Vincent Riverside hospital is the best care & most trustworthy hospital in ALL of Jacksonville. From Top Surgeons & Doctors you can depend your life with to their wonderful nurses on staff. They make sure your care is a Priority. Food is actually pretty good as well as their dietary staff are Top Notch!!

I went to St. Vincents after trying another hospital here in Jacksonville Florida.But of the long wait that seemed to never get anywhere. People started to leave out. I had sat there for hours, 6 hours to be exact. I too left, because of that. I forced myself to reach for the release lever and scooted myself out the do to wait for my brother that Monday evening. Tuesday I went to St. Vincent’s medical. Because I have an lower back injury and there I received the proper care.Thank you St. Vincent’s Jacksonville.Sincerely,Minister Charles M. SimmonsOf Life Through The Spirit Min.Jacksonville ,FloridaPastor Garry L. Denson Sr.

Great staff. They really did all they can to make sure I had the care I needed. Yeah it took me almost 3 hours to get in the back but I am sure they were really busy.

It took less time than expected and got the results I needed faster than the other place I had been going to! Thanks.

Dr. Koury was amazing! Although her name escapes me, his helper was a sweetheart as well. : )

Uncaring, didn’t give me anything to take home for symptoms. Gave me Tylenol, ibuprofen and sent me home to die. I went in because I felt like I was developing Pneumonia and I know there are tons of prescriptions that can break down the mucus and Alleviate the symptoms but they refuse to give you anything.

This was just the place I needed to be! The care i received was WORLD CLASS, Do you hear ME! . Dr. Miller is Top Notch, I wish I could see her as a Primary Care Physican for my family. They took really GREAT care of me. Very thorough and proactive with the care. Should I need to return to an ER, here is definitely where I would go, thanks to the night staff heros. Thank you!

I came in by ambulance after falling at home. The care and calm of the EMTS received was very good, just what I needed. I was seen immediately by a nurse and X-rays were ordered. The X-rays were normal, and after checking on the medicine I had at home, I was told I could go home! I was really impressed by the care I received and VERY grateful for the care I received.

All staff were efficient and friendly. When you go for emergency, it is important for all needs and possibilities to be met. In this case, my friend had lost a lot of blood from a cut in his hand. He required many stiches and Ascension staff took an xray to see if there were underlying problems and did blood tests to determine if his blood count was low. They were thorough and pleasant and personable at all times

Staff was extremely nice and friendly and Jerry did an amazing job stitching up my lip after I made the stupid mistake of leaving and open razor blade at the top of my ladder.

Very Quickly accommodate My problem.Only Thing is it that I was in pain and didnt receive pain killer,Was prescribed cyclobenzaprine which didnt work for. my symptoms at the time.

You all were Amazing you all Truly Caredfor me, You all were spontaneous I did not have to wait, my pain was so very severe, You all were Wonderful to me I am so very gratefulI Praise God for you all🙌🏻♥️

Im from Texas and so I called this hospital at 7 in the morning to see about getting treatment for a possible std. Was told to come in and I would be able to get that service provided. I did come in and gave my information, registered myself as instructed, and gave urine sample to them. Another hour went by and then I was called to the back for what I thought was going to be treatment and service for possible std. That was not the case, the staff member told me, once I was in my own room that I would not be treated because they did not test for std at this hospital and I couldnt be treated for something that they could not definitively say was pain from an std. I continued to listen and responded by letting him know what I had gone through to get here and told him about my conversation. I was completely transparent with hospital and giving my information but the same was not given to me, I felt dismissed and abandoned left in the condition I came in. Very unacceptable treatment and I also was by passed by other patients that came after me, even though I reported my pain at the most pain being a 10. I was told that I would have to wait until Wednesday for an affiliated clinic that handles std testing and treatment, which really depressed and blindsided me. Ultimately, I made enough noise and they agreed to give me a treatment that was specific to any std I was experiencing. Overall, I believe I may have been discriminated against due to my medical condition and this does not make me feel better as a person with an afflicting disease that could have passed it to someone else. This should never be a case in 2021 where patients, with or without insurance are denied but I even think it could have been racial because the patients that were permitted before me that came after were not black.

Er visit was quick and everyone made me feel safe and cared about my concerns.

This Whats my 1st time visiting this Ascension location, but should I require care again I will return to location!The entire Staff was polite, professional, knowledgeable, explained everything - oh yeah, did I mention that it was my speediest visit also‼️In all honesty it was my best Urgent Care visit ever!

It was suggested I go here and I’m grateful I did. I’m happy with the service from everyone who helped me. Thank y’all for doing what you do.

This was a much better alternative to a hospital ER. It is off the beaten path but fully equipped for blood work and other tests such as CAT scans. Very minimal wait and staff were not harried. They were very helpful.

The ER doc was very condescending to my daughter. She was having severe stomach pains and they made her walk to x-rays. Could have been treated better and listened to more. Felt like he was just in a hurry to get her treated and gone.

When I checked in, the clerk (puerto rican guy) was extremely rude and unprofessional. I left feedback but apparently this behavior is tolerated because my sister went today and received the very same treatment. Apparently, it is frowned upon to request a Covid test when you’re not feeling well. VERY UNPROFESSIONAL!

A little slow but not bad. Some of the staff are definitely terse but some of them are very nice as well. Some seemed very knowledgeable and some not so much.

I love this Hospital the staff is always nice I always get the best of care they make sure that you are okay before you leave they take care of you very well

The Doctor didn’t listen to what I was saying and asked me what I wanted him to do like I was the one with the Doctors Degree. No one checked my medication list or asked to double check my medical history to make sure it was updated from the last time I was there 5 years ago very poor customer service all around. Such a disappointment we had to ask for morphine for the pain! If I tell you Ibuprofen & Percocet don’t work for me for pain why would you give it to me for pain and prolong my pain and expect it to work? Why would you push a controlled substance when the patent is telling you the don’t want it???? Unbelievable!

I realize that there was only one provider, and a full house; however, the provider instructed me to increase my ibuprofen to 2400 mgs a day... Are you serious? I should have been prescribed something for pain as 2400 mgs (800 mgs/3 xs a day) is insane. Also, by the time I saw the actual provider, Id been given a Norco 30 minutes previously. So, no. It didnt hurt when you examined my very swollen and bruised elbow. Being in such a rush, the provider never mentioned she was prescribing a muscle relaxer... had I known, I would have requested something other than cyclobezaprine as it gives me RLS.Also, youre a freaking medical facility... why are your people ... medical people, custodial people, security guard... either not wearing masks or wearing them below their noses???Do better, people. Ill follow up at OPMC. Maybe theyll have time for me...

St Vincents staff consistently goes above and beyond for patients

My Nurse Scott was so amazing and made a scary situation better for me. All the staff (Front-desk worker, security, nurse, and doctor) were very friendly. I appreciate them all❤️

Everyone made me feel sooo comfortable and seemed really concerned. My nurse Cindy and the tech Chris were great!!

It took 80 minutes before the initial basic triage of the emergency took took place. 40 minutes of which was spent in the lobby waiting room. And there was no other new arrivals in that time, so it was a slow night. If you have a life or death emergency that needs truly prompt attention, it might be worth the time to go elsewhere.

Saint Vincents is the only hospital I will go to I had a heart operation there 12 years ago the doctor told me I could be a cardiac Warrior or a cardiac couch potato I am 73 years old former Marine and getting ready to head to the gym just like Ive done it for the last 12 years I do miss the nuns they gave Saint Vincents a different flavor the doctor was totally professional the nurse was even more professional it happens sometimes with nurses I had to make the ambulance take me to St Vincents I said we are not going any place else they have all my records we had a discussion about it and I simply said unhook me let me out and Ill call Uber they took me to Saint Vincents you know how those Marines can be God bless you your hospital the hearts and minds of your entire staff Semper Fi

Came in with broken septum in nose. Didnt get to see a doctor. Took 3 hours to do CT sc Was told had sinus infection and given ENT doctor name to call who refused to give me an appointment. Looked at paper work and all my information was wrong - called hospital next day and informed them of this. All hospital said was You have to come back and start over again. WILL NEVER GO BACK THERE AGAIN!!!!

I was taken to this hospital while on vacation, they gave great service I was scared nervous and confused.God I thank the entire team who help me from emergency service to all the awesome doctors. Thank God you were on top of your game. I felt sure I would be fine.Ms. YmaCompton,ca

Very rude dr came in once took xray of my broken arm never came back to tell me my results. Then 2 nurses sat outside my room talkin about other patients making fun off them took them 45 minutes to wrap my arm didnt secure the broken part he put his thumb on my broken bone while wrapping wrong part and pushed hard i said your hurting me he got mad finished an walked out talking about me. Spoke with someone higher left my number an name and they never called me back. DO NOT GO THERE WORSE HOSPITAL EVER

I came in sick as a dog vomiting and they gave some meds then basically forced me out when clearly I was still sick and vomiting. I ended going home for a few hours then called 911 again to take me to a different hospital. So I didnt enjoy my visit at all

Hardly no wait time, fast efficient, knowledgeable staff made for a very pleasant visit.

I came in sick with Covid on WednesdayThe only person who was truly kind was the guard at the door. He deserves a raise!The guy at the front desk treated me as if I had the plaque and was bothering him. Looking as if I was beneath him!He asked for me Id, put a band around my arm but did not verify my information was correct. He had everything incorrect, of course I didnt notice until I was discharged.I was taken back in the wheelchair by a nurse who slammed my body into the doors of the room because she couldnt work the wheelchair. I the got in the bed and waited for the doctor. She came in and checked my vitals and breathing then said she wanted to check me for xray.Another lady took me for xray, where I was forcibly shoved up against the machine like an animal being treated horribly.Once finished they took me back to the room where the Dr confirmed I had phenonia and prescribed me meds and sent me on my way home to get prescriptions filled.I must say people/humans do not deserve to be treated with such lack of care like animals.If this was one of there family members I bet the outcome would have been so different!Im not sure who reads these surveys, but I truly hope someone does something to make a difference. We should be treated as equals.

My wife is young. Not even 30 yet.She experienced chest pains and breathing issues. Covid was ruled out right away. She saw the preliminary about ten minutes in. We were in the emergency room. A lot of people went before us. She wasnt in critical to be fair. We waited 3 hours in the waiting room before she was brought back. They failed to do a urinary test during the visit even though we mentioned 3 kidneys. They left ekg sticky pads on her. On the other hand, she is very nauseous when she sees her own blood and heavily anxious with Aspergers.So the nurse was great. She only had to stick her once for blood work and knew to dim the lights to help her calm down after. I think my wife may have kicked her. She was a real trouper.All in all, I had a feeling they would say unknown causes and say anxiety, but better safe than sorry.

Quick And Thorough Service! All Employees were attentive and caring. Best Service Ever!

I was in and had my hand casted and cheched out in less than 2 hrs. Staff very professional and caring. Facility was very clean.

I was told by my GI dr to go to the ER immediately. The Er dr would not consult the GI, they sent me home in the same condition, noted the severe malnutrition, dehydration and signs of intestinal infection and feeding tube site infection. Was told to just contact my GI the next day. I do not know if he was just having a bad day, the ER was pretty much empty, so I know that was not the problem. My GI dr wants me to go back, seems like they are not invested in helping. All of the nurses were very kind and professional.

I had an incident in garage & had to visit location off Collins Road down from Costco. The Dr was exceptional & extremely caring

Ive had.a lot experience with the emergency the nurses were very friendly so were the doctors I was vere. Pleased with everyone

ER Staff couldn’t have been more attentive. I got there about 10 PM. Taken right in. After being ill a week, coughing my head off. No COVID!! I have horrid veins, every one tried. Chris got the ultrasound and made it. I forgot the RN’s names. But they were angels. ALL of them💕💕

I had the worst experience at this Hospital. I explained to the doctor my issue I suffer from eczema I told the doctor the type of medicine that works for my skin and still gave me the complete opposite dont make you feel like they care about your situation

This is receiving a three and thats generous I was isolated from my father upon going to the ER he is on a trach and vent and has Alzheimers they did not treat me with respect but said that I was acting inappropriately because I was trying to be with my father in the room where he was at er

The ER staff was very rude, I overheard one nurse say to a doctor that patient was putting on a show and wasn’t going to show any concerns to what the patient issue was. I asked from help from a nurse and she told me to wait for my nurse to come back and then my nurse could help me with all my needs. I was very overwhelmed when I arrived by ambulance for chest pain and numbness in my left arm for one of the nurses to tell AMR she’s going to have to wait just like everyone else. The staff really showed that they are just there for a paycheck!

You had waited so long to call in the back to see a doctor but my PA was very awesome that is what made my day he was sent by God to help me with my injury I received

Had to go do to longterm pain after getting Phizer 2nd shot. Everyone was busy but very friendly and committed to to their job. This has been a long time issue going many Drs. in the last 4 weeks. I truly believe the ER Dr. diagnosed this correctly after suffering for many yrs. This was different and more painful. I couldnt have been happier with Dr. I got that day as he diagnosed. Hopefully, I can get the pain undercontrol with Nero follow-up. GreatfulUnfortunately, no follow-up for Neurologist was given. Its been another month trying to see a Dr. No relief. Still just as sick, spinning, Trigeminal neuralgia is horrible pain. Unable to drive, eat solid foods, sleep, brain fog, blurred vision. If Id been given an nerve block I could be on the Road to recovery. But, no Im still trying to get in to see someone who does this procedure. Only another month until Nero consult. Guess I could be dead by then. I have insurance. 2 in fact. Not looking for a free ride. Just to be treated with respect and care. ER Trigeminal neuralgia Protocol care was not followed. Still trying to get relief. Jaw is still locked up and in deep pain.

The new st vincents off collins rd is amazing the nurses in there are very sweet and caring and there wasnt a long wait...

They are very professional and have great hospitality make sure you are comfortable thank you guys off Collins rd you have a great team

St. Vincent one the best hospitals, and wouldnt go anywhere else.

The emergency room doctor didnt listen to half of what I had to say so when I got admitted I had a horrible experience and my heater was on in my room and nobody could seem to figure out why it was so hot so I literally sweated to death for the first two days I was in the hospital horrible experience!!!

The waiting room was half full and still took 3 hours to get called back. I felt bad for the people who had been there before and were still waiting after me. My pain level with a stuck kidney stone was at 8. My blood pressure was dangerously high from the pain. No one checked on me in those three hours. If I asked I was rudely told to sit and wait my turn. Lady at the desk was reading her book the entire time and rolled her eyes at people when they asked questions. Once I was called back I didn’t see a nurse for 40 minutes. I had a shared room. So I had to discuss my private medical details with others listening. The nurse tried to get an IV twice and blew the vein both times leaving me with lumps and horrible painful bruising. My roommate got several X-rays. My nurse who was by my bed wore a shield and the x ray techs left the room for the buzz but I was left there to be exposed to my roommates radiation with no thought to me.

Need more education. Missed a broken bone that has left me in debilitating pain and with no help. Get it together!

After I wrote a pleasant review on ER this is my follow-up. I was diagnosed with Trigeminal Neuralgia-painful debilitating. Im left weeks later with no where or relief in site. Never got an referral for Neurologist as Stated.Got one on my own for a month out. Im in terrible pain, eating only baby food, chronic fatigue. My head is screaming! I have insurance 2 of them in fact. Injection in joint could have helped condition. But, try getting into a Dr. being a new patient. Feel like Ive been left to die like a animal on the side of Road. Why would Dr. leave me like this? Feel poisoned, cant stay awake except pain wakes me about every 10min.Its 5 months later from getting the JAB and Im still very sick and they just let me go. Id go to Baptist next time for sure. Speech is impaired, along with locked up jaw.

Ive been here a total of 3 times. Everything was great. My only complaint is emergency room check in should be more hippa friendly. I have to tell the people at desk whats wrong with me in front of the whole waiting room. And hear what wrong with others that come in.

My third experience at this hospital has been phenomenal!

Ascension Pharmacy delivery service is the BEST & ALWAYS available when l need them😊Thanks for the SERVICE!!!

I was taken in within a reasonable amount of time. The Dr did testing to rule out serious issues and came up with a diagnosis and care program.

This was the worse experience I have ever had to go thru I am changing my whole team of Dr because I fill like st Vincents dont care about no ones care r concerns I have used st Vincents for 5 plus years an I am grateful to have opened my eyes up thank u jesus