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2020 Vision Center
3501 S Shields St, Fort Collins, CO 80526, United States
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Ja
Review №1

So sorry to hear Dr. Larsen is retiring. We have been seeing him for 23 years (and seeing pretty well thanks to him). We hope he enjoys retirement and remembers to try not to annoy his wife too much!Janine &Dean Crick

Bu
Review №2

Just wanted to add my thanks, to what Im sure will be dozens if not hundreds, to Dr. Larson for his service. I saw him for 30+ years, and every encounter was pleasant and enjoyable, and also professional. I wish him all the best in retirement. Well deserved!

be
Review №3

Great service and best optometrist Ive seen. First time I think Ive had glasses with a fresh prescription that was spot on. Didnt have any frames in stock that fit what I was looking for but ordering was simply easy. I do wish they went over coating options better than they did however as I like to be informed of my options and probably would haveade some different choices

Fr
Review №4

To Dr. LarsenCongratulations on your retirement after 50 years in the practice. Thanks for the great service that you provided to Sylvia and myself over the years. We wish you the best to you and your family in your retirement.Frank and Sylvia Ethridge

GB
Review №5

I really enjoyed the optometrist technician as well as Dr. Greg. The communication with my 3rd party payer was truly lacking and no one knew what was happening. Glasses took 6 weeks to be ready and no one even called to tell me. Extremely frustrating that I had to make an appointment just to pick them up.

Li
Review №6

Excellent exam today. The most Thorough exam I’ve ever had. This was the first time the doctor showed me the images of my eyes.

Wi
Review №7

I’ve been going here for about 20 years?! Dr.V is fantastic and so is the new female optometrist. I also like the staff. (Not always the case) But now the ladies at the desk are so sweet and on top of things!! Especially Emily, she’s the bees knees.

Ca
Review №8

I love this place. Ive been working with them for at least 5 years. Just got a new pair of glasses yesterday, and they are great! I asked for a new anti-reflective coating that wouldnt give me that weird purple glow in all my videoconferences, and the optician knew exactly what I needed. Now I look like a normal person again. A normal person who can see clearly with a really cute set of frames.

Au
Review №9

I have been a patient at 20/20 vision for over 10 years. They are the most kind and caring office. If you have any questions or concerns they will answer them with compassion. I would highly recommend Dr. Vosseteig and his team!

Me
Review №10

The staff is amazing, kinda sad that Dr Larson is retiring. I wish him the best

To
Review №11

The service is very professional, clean and efficient. The technology for the exam was great in addition you will have a great selection of glasses to choose from. Thanks to all of you for your help.

Pa
Review №12

I had a great experience here. The Doctor was amazing, and staff was very friendly and helpful. Thank you!

Br
Review №13

Very impressed . All were professional and answered every question . Im excited for my new glasses . Feel like I made a positive decision on going to 2020 Vision Center instead of going to walmart or Costco as these are more quality glasses than the cheap ones at walmart . Also they take medicaid an were professional and courteous .

Ke
Review №14

20/20 vision took me back to an exam room quickly. They were efficient and knowledgeable. I was happy with the services provided and thought that Dr. Vosseteig did a good job explaining each of the tests and what the data meant.

Ka
Review №15

I was greeted right away when I arrived at the office and taken to an exam room - no waiting. I received a thorough eye exam and ordered glasses in an hour. I enjoyed talking with Dr Vosseteig about my vision problems as he explains everything very well. All of the staff at this office are very helpful and friendly.

Sa
Review №16

I had an excellent experience at this office. The receptionists were extremely friendly and organized. The waiting area is comfortable with drinks available. The assistant was professional and explained each test clearly and I was made to feel comfortable. I was most impressed by the eye Doctor who was very informative and took his time answering my questions. I will highly recommend this practice to others. Thank you so much for a good experience.

Ma
Review №17

Great team at 20/20! Greg has served my family for over 15 years and always takes the time to answer our questions and take care of our eyes.

La
Review №18

All the office staff are super friendly and knowledgeable. Very pleasant experience for an eye office. Dr. Sara also super helpful, knowledgeable, and able to answer any questions you have. Not pushy to sell extra products, but let you know what they have available. Just moved to the area and happy to have found them, will be going back

Se
Review №19

I have to say that I am very impressed with Audrey and the service I received. She helped me with a Maui jim warranty and she went above and beyond. I would not hesitate to refer anyone to their store, thank you.

JO
Review №20

This place is a professional practice with an easy process to get high tech information on my eyes. I go every year for a check up. I need glasses and my eyes are important. It is good know that I am getting good service and confidence in my vision care.

Mi
Review №21

I had a great experience at 20/20 vision center. The staff is very friendly. Dr. Heffler is incredibly nice and personable. I really appreciated how she took the time to educate me on some of the anatomy and inner workings of my eyes. I would definitely recommend 20/20 vision center to anyone.

Ri
Review №22

I’ve been going here for a few years and have had a great experience.

Ra
Review №23

I have been receiving my eye care here for the last 6 years! Great care giving by staff and doctor!!!

Br
Review №24

Doctor Vosseteig, Lindsay, and Samantha are amazing! I love the professionalism and knowledge they have and they made me feel very comfortable from start to finish with my appointment. I will refer everyone to this office! Thank you all for taking such good care of me!

Ke
Review №25

I have been going to Dr. Vosseteig at 20/20 Vision Center for over 10 years. He always takes the time to explain all test results and procedures thoroughly. He is patient, kind, and attentive to all of my concerns. The office staff is very friendly and helpful. The entire 20/20 Vision Center team is knowledgeable, professional, and provides a high level of eye care and customer service. I enthusiastically recommend them!

Da
Review №26

Went here for my annual eye exam. Results seemed to correlate with my everyday experience and observations of my own eyesight. I did not have to wait a long time at any point. Office was clean and well-organized.

Kr
Review №27

We switched to 20/20 recently after an insurance change and I could not be more thrilled with the initial visit. Great medical team and great with kiddos!

SH
Review №28

A friend recommended 20/20 Vision Center two years ago, and I, in turn, will recommend this Center to anyone looking for a complete vision center. I was impressed with the thoroughness of my exam and the explanations I received. Last year I bought glasses and when I got them was sure they werent right. I went back to 20/20 two times, and both times was told to give them a week or two. (The style was quite different than any glasses Id had before and the Rx was stronger.) Sure enough, a little patience paid off, and Ive been very happy with them since.

Ta
Review №29

I have been a patient of Dr Vosseteig at 20/20 Vision Center for several years. He is always a pleasure to work with and takes the time to explain test results and listen to concerns and questions about my vision. The staff is friendly and helpful and go out of their way to make your appointment comfortable. They are the best!

Vi
Review №30

I have been a patient of Dr Larson for over 20 years. Nothing had changed with the great service I have had there!! They are always on top of their service with more than welcoming help! Great docs and staff! Incredibly knowledgeable, thats what keeps me coming back!!

Ca
Review №31

The staff was nice. The Dr explained everything to me in detail.

Je
Review №32

I greatly enjoy the staff and my doctor (Dr. Robert Larson) at 20/20 Vision. I am always treated with respect and all procedures and tests are explained very well. My doctor is a great communicator about my vision needs. I highly recommend 20/20 Vision to meet all your vision care. You will not be disappointed.

M
Review №33

They were quick easy and efficient. Examination to glasses in 90 minutes.

Ma
Review №34

Dr. Vosseteig did a thorough eye exam for me today, answered many questions and discussed my options for treatment. Hes very knowledgeable and always spends as much time as I need. I never feel rushed. His staff are also knowledgeable and experienced. Ive never received better vision care than I do at 20/20 Vision Center!

Ju
Review №35

I have been going to 20/20 Vision Center for years, and they have always been top notch. Dr. Vosseteig is great, and all the staff is very helpful and thorough. They go above and beyond what your typical eye exam consists of and really look at and educate you on overall eye health.

Do
Review №36

20/20 VISION is a hidden treasure. A little difficult to find the first time but worth the effort. Great selection....Great prices....friendly and professional techs. Take a look for yourself.

Sh
Review №37

Love the new facility. The office staff are THE BEST! Very attentive, patient, and friendly. Doctor Larson is the only eye doctor I have ever been to that truly cares about his patients needs and did not try to sell me glasses!

Mi
Review №38

Staff was friendly and helpful; Dr. Sara was very thorough and friendly. Unfortunately during the checkout process, which was rushed due to them closing, my husband and I were charged about $300 extra for contacts we did not order yet (I am trying them out for the next two weeks and he hasnt even been fitted yet). I will be going back Monday to discuss the charges and what to do about them. I will update my review after that.

Ry
Review №39

I had a great experience here. Everybody was incredibly nice and professional. I struggled to get contact lenses in for a while, but the staff was very patient and understanding. They never got frustrated and always maintained a positive attitude. Without their support I dont think I could have done it! Thanks a million. :)

Br
Review №40

I’ve been seeing Dr. Vosseteig for several years now and have always had a good experience. His office has all of the most up-to-date equipment, the staff is super helpful, and the doctor is a pleasure to work with. They also have a great selection of frames!

C
Review №41

If I could give this place a negative star I would. My husband went there for the first time last AUGUST for an exam and glasses. We paid for the exam and half the cost of the glasses. By JANUARY they still could not get the glasses right and had various excuses including, the prescription was wrong. The icing on the cake was when they told us that it had been so long that we were going to have to pay for another eye exam! By the end of January the glasses were still incorrect and they said they couldnt help us anymore and would only give us a partial refund! Incompetent care and bad business. Do not go there.

Da
Review №42

I have gone here for a multitude of things, from a routine eye exam to sudden vision loss. The team here always goes out of their way to make sure you are comfortable and are extremely helpful when it comes to pretty much anything, but especially when picking out glasses. Friendliest staff! Thanks guys!

Be
Review №43

I went here for the first time and had a great experience. Everyone was very nice including the front desk, the paraoptometric, the optometrist, and the glasses/contacts technician. I got detailed explanations on the results of every test they ran and I have a better understanding of how my eye works. I got called back immediately on my appointment time and only waited a couple of minutes for the doctor after the tests were run. I will keep them as my new eye doctor. Thanks.

sa
Review №44

Stephanie was a skilled tech... Dr. Voss a pleasure to work with on my vision concerns ... Audrey was so helpful with my glasses adjustment and new frame order. Thanks all!

Ja
Review №45

Everytime I go there, I feel like they are attentive to my eye problems. I feel like I am in good hands.

Mi
Review №46

Very friendly staff. Dr. Vosseteig is thorough & very enthusiastic treating patients. My wife & I each have seen improved eye comfort as a result of exam & treatment for dry eye.

Ji
Review №47

I went to 20/20 Vision earlier this year. Scheduling and check in was simple and the office staff was very friendly. Dr. Vosseteig was very attentive and explained everything in detail. I felt taken care of by him and his staff and will be back for my check up again next year.I was new to the area and decided to have my check up here based on online reviews. I definitely recommend 20/20 Vision.

Pa
Review №48

Recently, I purchased a $1,200.00 pair of glasses from 20/20 Vision in Fort Collins. There was something wrong with the glasses/prescription and my right eye was blurry. When I reported this to the office, they refused to check out the glasses to see what was wrong with the prescription. I was told to wear them for 2 weeks and get used to them. There is no getting used to the WRONG prescription! I have had glasses and contacts for 48 years now and I know when my glasses are not correct. The fact that 20/20 Vision would not take responsibility for their faulty product is very disturbing. I have purchased a pair of glasses and contacts in the past. The people at 20/20 Vision will treat you fine if you dont have a problem, but if you do, LOOK OUT. You will need to PROVE they are wrong and then they may still refuse to stand behind their services and products!!!!!!!!! I insisted on a refund and will NEVER go there again.

Ja
Review №49

Glad to be back in the care of 20/20! The staff is friendly, their hours are great (late on Thursday), Dr V is very professional- takes time to explain things that others have not (diplopia combined with near and far sighted limited my options).Frame choices are abundant and prices are competitive.The family goes here. All would say the same.

Li
Review №50

Dr. Heffler is amazing! I have had issues with my eyes for a very long time and she went the extra mile to get to the root of what was going on. I highly recommend anyone/everyone to go see her because she really cares about her patients and the health of your eyes!

Ja
Review №51

My son and I always love coming to 20/20. Staff is so friendly and always make it fun and interesting. They truly care about their patients!!

De
Review №52

We always have a very positive experience at 20/20. Dr. V is a very knowledgeable, kind, compassionate man. He has been our Dr since my 20 year old was 7. Now I take my 9 year old and she cant wait for her appts ea. year. I wouldnt go anywhere else.

He
Review №53

I would never consider any other office for my eye care. Caring doctors and staff and state of the art technology. I highly recommend 20/20 Vision Fort Collins.

Dr
Review №54

The staff is very professional as well as Dr. Greg. They have a state of the art facility. I would recommend it to anyone in the area.

Tr
Review №55

We have been so very happy with every experience we have had here. The staff are friendly, helpful, and kind.

Do
Review №56

I have been very happy with the service and products Ive received at 20 20 vision center. Ive been getting the izon glasses and the clarity of my vision with these glasses is amazing! At my previous eye doctors, it took 4 times of reworking my last pair of glasses before the vision was O.K. The new office is beautiful!

Bo
Review №57

Service from everyone is always welcoming and professional. They always have the best technology giving me the best treatments and prescription for my eye health!

Do
Review №58

Very personable staff for the eye exam and subsequent selection of glasses. Lots of state of art equipment gave me confidence that my eyes were being checked with the latest technology.

D
Review №59

These ladies are awesome!! Friendly and very knowledgeable

Ja
Review №60

Very fiendly and helpful staff! And the latest in vision care technology. I had a great experience.

Ch
Review №61

On time and professional good at follow up on appointment times

Kr
Review №62

Everyone I interacted with at 20/20 Vision Center was friendly, helpful, and professional. I would definitely recommend 20/20 for anyone needing an eye exam or glasses.

Mi
Review №63

I was long overdue for an eye appointment and recently made my first visit to 20/20 Vision in FoCo. I was very impressed by the entire staff. Everyone was friendly, efficient, and timely. I appreciated the relaxed environment and found Dr. Heffler to be very kind and knowledgeable.

Mi
Review №64

From diagnostics and personalized evaluation to trying on new frames and ordering new eyewear, it was an all-around great experience!

Review №65

The procedure helped me tremendously and all symptoms I was having either disappeared or were remarkably improved. I would highly recommend this procedure.

Je
Review №66

Everyone was very professional and helpful.

Ke
Review №67

Ive been seeing Dr. Vosseteig for several years now for annual eye check ups. He and his staff are friendly and professional without being over the top. Their equipment seems up to date and that shows me that they have a passion for what they do and an interest in being the best at it. I recently referred by husband to Dr. Vosseteig and was happy to hear that my husband felt the same way that I do. I would highly recommend 20/20 to anyone!

Ka
Review №68

Ive been seeing Dr. Larson for a few years now, and I have no complaints! He is very friendly and professional, and even though I only see him yearly, he really takes the effort to get to know me. Last year there were some issues with the contacts they ordered for me; it was covered by insurance but then my insurance company caused a lot of problems for Dr. Larsons assistants. At one point the contacts ended up at an office in California. Im sure it was very frustrating for the lady handing it from Dr. Larsons office (cant remember her name), but she kept me informed the whole time and kept going after the insurance company until I got the contacts. A++++ service!

Ri
Review №69

Dr. Vosseteig and his team are the best! I have been going for over 6 years and wish I would have sooner. With my keratoconus it’s been frustrating for other doctors but not Dr. Vosseteig he takes as long as it takes to get my prescription right.They also were able to get me scleral lens that have made a huge difference in my day to day life. It’s amazing we get so use to seeing the world with our limited vision. Iam so thankful for 20/20 they are extremely helpful in everything from ordering special frames to ensuring I have plenty supply for my scleral lens. So thankful to his entire team!

Ci
Review №70

Ive been a patient of Dr. Vosseteig for several years and have always had a great experience at 20/20 Vision. Most recently, I had the LipiFlow procedure done. My eyes were extremly dry and watery which caused a lot of irritation. During the procedure, I felt very relaxed as they provided a spa like environment. After the procedure my symptoms were better and my eyes have felt much better than before the LipiFlow procedure. Thank you Dr. Vosseteig and 20/20 Vision!

Ha
Review №71

I met with Dr. Larson, and my experience was great from the initial scheduling to purchasing a pair of glasses. Dr. Larson is excellent, and the team is extremely helpful and enthusiastic!

Ri
Review №72

Im sorry to say, but after having a great visit last week with Dr. Grey Vosseteig, I was completely disappointed when visiting today. Last weeks appointment was wonderful. I spoke with a woman on the vision wear side of the business and was given a discount on the Zeiss lens. I mentioned I had a frame before we continued ever looking at the array of frames available. She said I could bring in my frames. I did today and she changed her story saying that unless I buy her frames I couldnt get the discount. All she could say was Im sorry I didnt tell you. Talk about driving folks away! If I treated my clients like this Id be out of business quickly! NOT COOL! --- Another disappointing part of the experience is in simply having a look at a previous review (Linda White). This business responded in an argumentative tone! A VERY UNPROFESSIONAL approach, especially online for the world to see. If you pride your business on customer service then do what those two words describe...CUSTOMER SERVICE, NOT Customer Contradiction!

Er
Review №73

Ive reached out 3 times about getting the specs on an old prescription for computer filters with zero response to phone, email, or Facebook inquiry. I spent several hundred dollars on top of what my insurance covered and it seems as though the only time I hear from them is when they want more money from me. Worst customer service Ive ever experienced. DO NOT give these folks your business.

Al
Review №74

I have been a patient of Dr V for 8 years even after moving to Loveland because I know my entire eye exam will be very thorough and educational. The best technology is an added bonus!

Ji
Review №75

From start to end it took almost 5 weeks before my contacts and glasses were correct. Contacts kept not fitting well and they would just say come back in a week after trying a new brand and not caring to fix the problem more promptly (I actually had to mention that maybe the size needed to be increased, which was the problem, but they insisted on upselling and pushing expensive brands on me)... glasses were ordered incorrectly with wrong prescription. I wore them for a week (told to get used to them) and had the worst headaches. The person who ordered them didnt want to admit there was a problem until Dr. Larson had to step in and correct her. Lady who helped with the glasses fitting was very impersonable, and made me feel guilty like I was putting them out. Ive been to multiple eye doctors in the past and never had any experience like this. Getting eye prescriptions should be an easy process. Yes, they corrected the problem, but they had no sense of urgency and I did not have the time to visit their office weekly for almost 5 weeks. By the way, you should read the responses from the office to the negative comments on google...kind of aggressive and not professional in my opinion. In fact, one the the responses from the owner to a patients review on google (patient had his first and last name open to public) contained way too much information about the patients encounter with the office. The owner listed off specific details and numbers that is bordering HIPAA violations. Please be aware that this office does not deserve as high of a rating that it currently has.

Ga
Review №76

Ive been going to Dr. Vossegeig at 20/20 Vision for several years. He and his staff are always professional and courteous. I wouldnt go anywhere else. The new location is great!

Pe
Review №77

Dr. Sara is the best !! I love the attitude of everyone there I met.I will make the drive from Longmont just for Dr. Sara

Ri
Review №78

As always, the staff is very friendly and the care is thorough. I am very pleased with my experience and would recommend 20/20 Highly!

ma
Review №79

As usual, very friendly and attentive staff and Dr. Is very thorough and explains all.

Na
Review №80

Professional service and personal attention.

Li
Review №81

Cant get the prescription correct, and then blames the patient. Charged $1200.00 for useless glasses!

Ra
Review №82

Great and friendly staff, clean office, comfy. Recommend for sure.

Lo
Review №83

I tried to give these guys a fair shot at my business for two years now, and both times have had the wrong prescription ordered by mistake which lead to delays of getting my new glasses. This last time I ordered them back in July and just now got them a week ago after having to have them reordered twice. Then when it is all finally good I find out that the original order was billed wrong and that I have a bill that still needs to be paid after paying what I thought to be the whole bill at the time of my original exam. This is extremely frustrating and quite simply unprofessional. I would highly recommend to do your business else where, while the staff is friendly I have a feeling everything behind the scenes is unorganized. It is hard to believe that the wrong prescription can be ordered in a row and the whole time that multiple people are looking into it that no one realizes that I was incorrectly billed. And on top of that when the error was found no one from billing was in that day so they said they would get back to me Tuesday which also didnt happen all the while I have a bill of an unknown amount floating around.

Ma
Review №84

Very helpful receptionists. Doctor Vosseteig is great.

Er
Review №85

Ive been going to 20/20 Vision Center for three years and all of my experiences have been very positive. Dr. Vosseteig and his staff have always been friendly, helpful and have listened to any concerns that Ive had as I had never previously worn either glasses or contacts.The wait time for all of my appointments has been reasonable and whenever Ive been waiting on new glasses or contacts, Dr Vosseteig has made certain that I had products to cover me until I received my orders.I would definitely recommend Dr. Vosseteig to anyone looking for a great Optometrist.

Su
Review №86

Highly recommend! Great team, always professional and very nice.

Ni
Review №87

Very thorough and professional. Highly recommended! Thanks Dr. Greg!

Ro
Review №88

I hear that this is a great new vision center here in Fort Collins. Give them a great review :-)

Je
Review №89

Dr. Robert Larson is a wonderful doctor and the staff are extremely helpful.

Li
Review №90

I love this office! Great doctors and office staff!

Gw
Review №91

Excellent doctor and staff -- highly qualified, very professional, very kind and helpful.

Ka
Review №92

Friendly staff, great location and flexible to your needs!

Ma
Review №93

Dr. Heffler is fantastic! She explains everything and answers all questions.

mi
Review №94

They dont actually listen to what you are looking for or feeling. When I was in there, they were pushy to sell me things that I didnt want to, and their turnaround time for customer service is terrible.

Bo
Review №95

Get place, helpful and they listen to ya...

Mc
Review №96

Great service and very understanding people.

Br
Review №97

Best eye doctor my glasses broke Christmas Eve and I am so blind the eye doctor went and opened and left my contacts under the mat on Christmas Eve so awesome thank you

Br
Review №98

Great customer service and great staff!!!

Ke
Review №99

Everyone was so friendly!

Information
61 Photos
99 Comments
4.7 Rating
  • Address:3501 S Shields St, Fort Collins, CO 80526, United States
  • Site:https://www.2020visioncenter.com/
  • Phone:+1 970-490-2020
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:10am–7pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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