user
Poudre Valley Eyecare
1820 S College Ave Suite B, Fort Collins, CO 80525, United States
Appearance

Comments
De
Review β„–1

The service from both the optometry side as well as my personal optician were well beyond my expectations. Great, considerate people and what a comprehensive, eficiente, and economically valuable experience to say the least!I don’t know if all Eyemart Express Outlets are this good. But, I can’t imagine getting better service anywhere. Well done Poudre Valley Eyecare! πŸ‘πŸ‘πŸ‘

A
Review β„–2

Dr. Torgersen is wonderful and always makes sure I am aware of whats going on including optic neuritis often associated with my diagnosis of multiple sclerosis. He pays great attention and concern in helping improve my vision. I highly recommend them for your eye care and have even taken my two sons as well as referred family and friends!

Jo
Review β„–3

This place is great! Dr. Eric Torgerson is so knowledgeable and I can honestly say the best optometrist I have ever been to. Him and his whole staff make you feel very welcomed and they look like they genuinely care and love their jobs. Just a great experience-from the exam to the knowledge to the friendliness and the feeling you get when you walk in the door. I will be recommending everyone I know to go see Poudre Valley Eyecare!!

Sh
Review β„–4

Eye exam was thorough with the doctors explaining clearly this status of my eyes and we both made a plan of action that seems most appropriate. No waiting. The whole process was professional and well organized.

Le
Review β„–5

Everyone was very kind and understanding as well as speedy! Reasonably priced as someone who doesnt have vision insurance.

Je
Review β„–6

Very friendly and efficient staff! I was impressed that I was there for less than an hour, had a thorough exam and felt confident in the care I was given. I highly recommend Poudre Valley Eyecare!

Em
Review β„–7

My experience was great - the front desk ladies were helpful and welcoming, the technician who administered all of my optical testing was fun and professional, and the doctor was easy to talk to and very thorough. I left feeling like it had been quicker and more pleasant than expected, and like I was in good hands. After the visit, I ended up needing an itemized receipt, so I emailed them on their website and received exactly what I needed the same day. I highly recommend them, and will be going back in the future.

Vi
Review β„–8

The most helpful and polite employees in the glasses center and the eye doctor plus staff and I am so greatful for the eye doctor making sure I had the right prescription due to where I went before did not make my lenses right and hurt my eyes and the frames selection is great and it only took 44 minutes to make my lenses, so if your looking for great service, great selection and fast making of lenses go here.

cr
Review β„–9

Dr Ethridge and her staff were very thorough with my problem eye and recommended surgery. She told me the steps for my procedure and recommended which surgeons to use.

Ro
Review β„–10

Great staff, clean facility. Knowledgeable eye doctor, would highly recommend.

Ro
Review β„–11

Great team of nurses and doctor. I am very pleased!!!

Je
Review β„–12

If I could sum up my experience in one word it would be FANTASTIC! Alaina and Sarah were quick and efficient with my pretesting. They did an excellent job explaining all of the tests to me and made me feel welcomed. Dr Ethridge was incredibly knowledgeable and professional. She was able to dial in my prescription to provide me the best vision I have ever had!! Best eye exam ever! I will definitely be a patient for life. Thank you PVE for the exceptional experience.

Th
Review β„–13

The doctor was great he explained everything he was doing as he went along and we were able to solve some problems easily. The staff was very friendly and answered all my questions in a professional manner. I highly recommend them

E3
Review β„–14

Been going here for sometime now and have never been disappointed. Dr Torgenson is great at what he does. Everyone else there are super nice and make it a good experience.

Ir
Review β„–15

Friendly doctor and staff. Answered all my questions and gave info thoroughly. Thanks!

M
Review β„–16

Dr. Eric Torgerson has fitted my complicated contacts for years. I received scleral lenses this time, and he and his staff were very thorough in verifying that they fit correctly. My medical condition prevents me from wearing soft contacts, and even glasses don’t provide me with vision as clear as these lenses.I’m very happy with the quality of care, customer service, and the product I received. I recommend his practice to my friends and family!

Al
Review β„–17

Dr. Ethridge and the entire staff always make my vision check-ups easy to schedule, while providing a comprehensive exam. During the pandemic, have appreciated their continued availability and attention to safety details.

Ja
Review β„–18

Hands down best place for an eye exam and glasses. The staff and doctor were absolutely amazing. Everyone was friendly and professional.

Br
Review β„–19

I had a lovely experience Dr. Ethridge made me feel very comfortable :) Quick & efficient.

Ca
Review β„–20

I really appreciate the professional staff and personalized attention at Poudre Valley Eyecare. Thanks for caring!

An
Review β„–21

The people were extremely kind, friendly and helpful! The appointment was less than hour, and they were able to answer all my questions and allowed me to make my own decisions without any pressure. I highly recommend Poudre Valley Eyecare! Excellent service!

PJ
Review β„–22

Dr Ethridge is the best optometrist I have ever gone to. She took the time to answer my questions and not hurry through to get to the next patient. Everyone at Poudre Valley Eyecare is patient, kind, and professional.

Ca
Review β„–23

Great staff, felt very safe. Highly recommend!

Ca
Review β„–24

The service was so incredibly great that as soon as we left I called my dad and told him he needed to go here for his next pair of glasses!

Ea
Review β„–25

I would recommend Dr. Eric Torgerson for anyones Optometry needs. Eric has been my eye doctor for several years and he is professional and to the point.

Mo
Review β„–26

Staff was very knowledgeable, friendly, and professional. Was in and out in a timely manner. Definitely recommended, will be back!

Ca
Review β„–27

Honestly, this is the highest quality optician office Ive ever visited. Id recommend them to anyone based on my visit (5/15/20). They were patient, and efficient - no issues with billing or testing, and the staff and the doctor were kind, considerate, and welcoming. I was able to get questions answered and felt comfortable. What more can I say? Theyre great!

Je
Review β„–28

Friendly service and great selection . Would recommend.

Ka
Review β„–29

Great Eyecare center! Our doctor was very friendly and patient with my 9 year old. He doubled checked his prescription to make sure we were getting the right glasses and wouldnt have to come back. We will be using this clinic in the future for all our eye exams!

Ke
Review β„–30

Very professional great customer Service!!

Bo
Review β„–31

Outstanding. Professional and friendly. Very clean. The steps for COVID-19 prevention is great. Maria was great. My Doctor, Dr. Ethridge was excellent . I am hearing impaired and they both tailored my time there accordingly. My glasses are very good and the price great. I had my glasses the same say. I highly recommend this store.

Ta
Review β„–32

Very professional, listened to my concerns. Did not try to persuade me to use their optician services, which is very RARE. I will go back again.

Mo
Review β„–33

Friendly staff, fast and decent prices! Whole family goes here.

Pa
Review β„–34

Dr Niki Ethridge is AWESOME! She is very professional, excellent examination techniques, terrific communicator, very positive & upbeat, super personality - she made it fun. I actually didnt mind getting dilated as crazy as that sounds - because she makes you feel so comfortable during the visit. I highly recommend her to anyone who wants a doctors visit not to seem like a doctors visit, but more like a visit to a friend who really knows her stuff & has a Doctoral Degree in Optometry.

Ma
Review β„–35

Dr. Eric is great - very knowledgeable and friendly. I had something in my eye and they were able to get me right in and solved the problem. Excellent staff.

We
Review β„–36

Dr. Torgensen does a good job with his clients trying to develop a professional attitude while meeting the eye care needs of his patients.

Me
Review β„–37

The Doctors at Poudre Valley Eyecare is the best.Very caring and understanding.

Na
Review β„–38

What I Like About Poudre Valley Eyecare Is I Like Nicole Ethridge Who Has Dark Brown Hair With A Middle Part Blue Eyes And Diamond Stud Earrings Before That It Use To Be Vision Eyeland Where I Had Dr Ashley Then Dr Eric Torgerson Mikes Son Who Filled In For Dr Ashley Before Dr Ashley Moved To Denver And Then It Became Poudre Valley Eyecare With Mike Torgerson His Son Eric And Nicole Ethridge Along With Eyemart Express Where David Helped Me Find A Pair of Glasses That Have The Lower Temples Around The Eye

Mi
Review β„–39

Great eye care, very friendly and great Dr and staff. Very fast, easy, and convenient. Highly recommend!

Al
Review β„–40

The process from exam to obtaining my glasses went so smoothly. The staff was so friendly and helpful with helping me decide on glasses. When I need glasses again I will definitely be coming here. Highly recommend!

di
Review β„–41

I am very happy every time I go to see Dr. Nicole Ethridge , she is great. I recommend every one to see her, and the staffs are great and professional.Thank you Dr.Nicole for your kindness, you are the best doctor I ever had.

De
Review β„–42

The office staff was extremely friendly and professional. All of my questions were answered and the doctor was amazing! I would recommend Poudre Valley Eye Care to everyone.

an
Review β„–43

My first time having a eye exam with PV Eyecare. It was a pleasant experience. The Dr took her time examining my eyes, which I appreciated. I wasnt just a face in the crowd. The staff was very friendly and welcoming. I will be going back next year. I do recommend Poudre Valley Eyecare

He
Review β„–44

Excellent service. Friendly, professional, clean, and quick service! Excellent prices. I would recommend highly!

An
Review β„–45

Hands down the best practice Ive ever been to. 4 out of the 5 members of my family are in glasses. Dr. Eric is phenomenal. He goes beyond any other doctor weve seen. Highly recommend!

Ja
Review β„–46

Dr. Eric and the staff are incredible! The absolute best in eye care, and always provided with a light hearted smile, kindness and genuine caring.

Ro
Review β„–47

The staff is doing a great job of keeping appointments on time during this difficult time when they have to do a lot more work to keep the public safe.Everyone was friendly, professional and attentive. Dr. Etheridge is friendly and makes the exam a very easy experience.

Al
Review β„–48

Had my first appt with ten and was blown away. Thorough exam and dr ethridge absolutely knew her stuff. Felt well taken care of. Went to to look at glasses and khrystina was amazing. She helped break everything down and really made sure I understood what each charge was and why it was beneficial. We talked about my autistic daughters glasses not fitting at all and she went above and beyond with a plan to help us get some better fitted glasses for her, which has never been done at a previous office and keep my daughter comfortable in the process. Glad we switched!

Pa
Review β„–49

During Covid. I had an awesome experience. Easy appointment scheduling, I like that they have later times, and weekend times. Everyone was friendly, and they cleaned every room after a patient used it. Friendly staff

Bo
Review β„–50

Great service took the time to talk to me about whats going on with my eyes

Re
Review β„–51

Very welcoming very polite and very clean facility and the measures that theyre taking for covid-19 are excellent and very reasonable everyone was super friendly and very helpful when I was picking out my glasses

TI
Review β„–52

I am a potential new patient and found Dr. Christine Shukis to be pleasant and thorough. I am glad I found a new Optomeriest.

Jo
Review β„–53

Wonderful experience. Very professional. Great optometrist and staff. Thank you very much

Di
Review β„–54

Loved the kind, friendly, professional staff. Dr. Eric Torgeson was so thorough and took the time to explain everything. His clear explanations were very interesting and helpful.It was a great experience.

Ba
Review β„–55

Fast service and knowledgeable people -

Te
Review β„–56

This was the best service I’ve ever had and I’m 70 years old and have had many pairs of glasses.Thank you so much!!!

He
Review β„–57

My children and I have been coming to Poudre Valley Eyecare for years, the doctors and staff are amazing and I would highly recommend them!

Mi
Review β„–58

Everyone was both friendly and professional. They did an excellent job of making sure everything was clean and sanitized. The Optometrist was both welcoming and very informative. I will certainly continue to visit them as needed.

So
Review β„–59

Very happy...

Be
Review β„–60

As usual Dr. Eric did a thorough exam after his awesome assistant did some screenings. Both of them explaining everything they were doing and why as they went. The staff is friendly, helpful, professional, and friendly. I’ll be back.

Ol
Review β„–61

I have been going to Vision Eyeland since I started needing contacts/glasses. I went back recently and had multiple issues with the the front desk staff. There was an issue when I was paying where the lady didnt put my card in the correct way, understandable, but she was visibly unhappy when I asked her to try again. I booked my appointment because I was out of contacts and needed to check and see if my prescription needed updated. It has been over 2 weeks and I still have not received new contacts. I called and was told that they shipped on multiple different days. I am frustrated I dont have contacts, but understand that is not on Poudre Valley Eye Care. However the receptionist, Alayna, was rude when I asked about an update. I dont think it is an unreasonable request to ask for more details since I was told shipping would take 2-5 days. I do think it is unreasonable to be rude on multiple accords. (In person and on the phone.) I love my doctor, but I am sure that I can find another place with a more welcoming staff.

Ca
Review β„–62

My doctor was Eric M. Torgerson, O. D and, my eye care specialist was Krystyna S. The doctor was very knowledgeable as was the eye care specialist. The prescription that I was given was perfect. I can see better now than I have in the past 20 years. My whole examination was very professionally done in a clean and Covid-19 inspired environment.I think that Dr. Torgerson is the best optometrist that I have ever encountered. He suggested sunglasses with distance vision. When I put those things on and left the clinic I was amazed at how wonderful my vision became. These glasses make driving fun and, they make me feel very safe on the road.I am grateful for the time and understanding which Krystyna used in helping me to find the right frames and the right glasses. She and Dr. Torgerson are assets to your company as are the other supporting staff like the manager of the eye center who offered support to Krysyna and myself were needed. Thanks so much!

Je
Review β„–63

I have been seeing Dr. Eric for 10 years. He is extremely comprehensive and has excellent attention to details. He always explains things in a way that is easy to understand. I love that Poudre Valley Eyecare is now focused only on patient care and the facility have been updated with new technology. I did get glasses from Eyemart and they were the same great quality that I have come to expect! Highly recommend both of these businesses.

Bl
Review β„–64

I went there for new glasses, and they noticed I had a bad cataract. They got me in touch with a surgeon, and I saw them for all my post OP checks. The staff is very helpful and friendly! My doctor was very kind, always looking for best care. Do make an appointment, they seem busy.

Ra
Review β„–65

Great safety practices. Usual great professional services by friendly, cheerful staff. Appointment started on time and went smoothly throughout.

An
Review β„–66

***update*** Spoke with younger Dr. T and was told the issues I mentioned are being taken care of the other doctor, who made these mistakes, is retiring and these issues should no longer be. Was impressed they took time to call and not just air it out on Google.Get a second opinion!! Took my kid there from age 2 1/2 to 5 1/2 and also the other 2 kids twice. The youngest got 2 new pairs of glasses every 3 months, total 26 pairs. Kid needs eye surgery not glasses...found out in 1 visit with different doctor. Other 2 kids dont need the glasses they charged for either! Insurance fraud at its finest.

Me
Review β„–67

I scheduled an appointment a week before my appointment and they said they scheduled me and my husband 30 minutes later than mine. When I showed up, they told me they didnt have me in the system, but they had my husband. I will go somewhere else for my eye care needs. I was very disappointed, until someone came into my husbands room and said that the dr heard about the schedule issue and would see me. He compensated us, as well.

Bu
Review β„–68

I was adjusting my stand up desk over my regular desk and it slipped out of my hands. Gravity being the Law it smashed my glasses, popped both wires holding in the lenses and bent the frame. I called and they let me know the Vision Center was closed due to Covid-19 however if I brought them in Heather and Dr. Torgerson would repair them. They did not have to do it - it is not their job however they did it quickly and it was an excellent job. These guys are total rock stars and I would recommend them to anyone.

St
Review β„–69

Great group to work with, everything was as I expected, would recommend!

Ka
Review β„–70

Great selection of frames. Super customer service. All round good experience!

An
Review β„–71

Very kind staff and Dr. Ethridge was professional and personable. They listened to me and helped improve my vision. Will continue to go here for my eye care needs and recommend to my friends and family.

Ho
Review β„–72

Thank you Poudre Valley Eyecare! My son and I had a wonderful experience! I highly recommend Poudre Valley Eyecare they are a true team of professionals there to meet your needs!

Am
Review β„–73

Always professional and personable.

Le
Review β„–74

Dr. Eric is wonderful! Ive had erosion issues with the cell layers on my eyes and consistent dryness, I am doing great now! My son appreciates his attention to detail. The office staff is great, and do their best to meet the all consuming different requests of each and every patient, the office staff are multi tasking each moment. I feel they do a super job. Love this office!

Gl
Review β„–75

Dr. Eric Torgerson & his staff are stellar professionals! So many years of having them as part of our health care family & they have taken such great care of us! Helping me with my eye health & referral on cataract surgery IOLs by the amazing Dr. Gary Foster. I know our continued vision health is safe & trusted with Dr. Eric & his Staff!

An
Review β„–76

Maria got me in and out quickly and my new glasses were ready an hour later for pick-up. What more could you want?

j
Review β„–77

Honestly I love pvec! Ive been a patient since I was 12. Theyve always done me right, and Ill be a lifetime patient.

Lo
Review β„–78

The entire staff at Vision Eyeland is friendly, capable and very helpful. I have received care here since 1999, my experiences are always positive. I can walk in with bent rims or lost screw and they fix my glasses promptly with no charge. There is no pressure to get new lenses when an exam shows little change in vision. I couldnt ask for more. Thanks Vision Eyeland.

Ju
Review β„–79

Everyone was so kind

Jo
Review β„–80

So grateful. Dr. Ethridge spotted a problem another optometrist had missed. She explained the effect it was having on my vision and proposed a solution that will be a gamechanger. Thank you.

Da
Review β„–81

Absolutely superb service! This was my first time getting glasses. The selection was enormous and the tech was very patient. He offered advice on lens shapes, frames, etc. and made me feel very confident with my decision. I wouldnt hesitate to come back here even if only for the quality of service.

Al
Review β„–82

Discovered Vision Eyeland Super Optical which is close to our new home and went to them for an eye exam and replacement lens. I was pleased that their optometrist picked up a problem for the first time that I expect always existed but no previous exam by others ever noticed it (correctable with proper lenses). I was also pleased with the care and time taken to properly fit me with progressive lens.Vision Eyeland provided an excellent overall service and our family will use them from now on. They get a five star rating from me.

Ma
Review β„–83

I am so pleased with the quality of care I receive at Vision Eyeland. Dr. Eric and Dr Michael are great, very complete exam with excellent review of history, concerns and advice in the end. This was my second pair of glasses with Vision Eyeland and the staff is also so excellent. They take time to make sure exam is correct, glasses are exactly what you want and need, with a good fit. I would recommend to anyone.

Sh
Review β„–84

Walked in found a pair of glasses immediately! I informed her about my struggles with reading and computer work at the office. She suggested the perfect combination of progressive computer glasses. Pick them up the next week and they are PERFECT!! No more struggling to read and no more blind spots with regular progressives.

Ji
Review β„–85

I have already recommended Dr. Shukis to two friends. I was scared; I’d had PRK done by Dr. Cutarelli and his staff was giving me the β€˜run-around’. She was willing to spend time with me clarifying concerns and I greatly appreciate her! Thank you.

To
Review β„–86

Bent the frame of my glasses and needed someone to repair them. Earlier today I decided to go here because of the good reviews and I definitely made the right choice! Even though I bought my glasses from a different place he gladly fixed them for free for me and was very friendly. If I ever need new glasses i know where Im going! Thanks!

Er
Review β„–87

Easy to schedule my appointment and got into my exam quickly. Dr. Ethridge was great - thorough and personable. Overall a very positive experience. Will definitely be back for my next exam!

Ka
Review β„–88

I have been going there for many years. A friend recommended. I have always been grateful for the kind and caring care. In this last year they actually found a insurance I did not know about in order for me to get new frames. Really went out of their way. I have always had the best experience with the Doctors and staff. Will always go back.

Ma
Review β„–89

I have been going to Vision Eyeland for years. I have taken my children there to get their vision and eye wear. The staff is friendly and helpful. The doctors are a pleasure to work with. Everyone that I have worked with at Vision Eyeland are excellent to work with, they take their time to make sure that you are happy with your new eye glasses. They are patient when you are putting your contacts in for the first time.

Je
Review β„–90

Had to give these guys a try due to an insurance change. Very unprofessional and disappointing in general. Front office staff was rude and incompetent. Vacuum cleaner was running the entire time I was in the waiting room and loud rock music was playing in the retail area. Not a relaxing environment whatsoever. Dealing with the front office to work with my insurance which they are supposedly an in-network provider for was nearly impossible. I am happy to say that my insurance company was able to help answer any questions that the office manager (Heather) and Elexis could not answer and I am very happy that I will never be going back to Poudre Valley EyeCare.

JP
Review β„–91

Been going here for years. Dr. Torgerson is great, answers all my questions, and is always looking after my health. Wont go anywhere else.

Li
Review β„–92

I had a great experience with Vision Eyeland. The Exam was much more in depth then other places I had been too and Dr. Eric really took the time to get to know me and what I needed as far as sight was concerned. Then after I was through with the doctor I was seated with a frame stylist that helped me actually understand everything about my glasses. I loved how everything was customized to fit my life and what I needed. I never knew there was so many options on glasses till I went to Vision Eyeland. You can really tell that they actually care.

Oy
Review β„–93

Ive been shopping around at other businesss in the area as im a new Glass Wearer. This place makes you feel like your needs are being meant not with just the atmosphere, but also with the pricing, I need to always bargain shop, with my work glasses and prescription frames being purchased here. I can get what i want. Highly recommend a Look See at the Least!!!

Ma
Review β„–94

I have been going to Vision Eyeland for something like 10 years, although not every year. My eyesight has change very little, so only occasionally need a new set of glasses. Never pressure to get new frames of lenses if not needed. Adjustments and new nose pads when needed with no hassle or charge.

Lo
Review β„–95

Very professional care but personal too. I would highly recommend!

Re
Review β„–96

What a great experience for our kiddos first glasses! The team took extra time to discuss our options with our insurance and spoke to our son professionally while teaching him the rules of being responsible for glasses. We shopped at a few places in the area and Vision Eyeland by far had better customer service. Thank you!

Ch
Review β„–97

Ive been a patient at Vision Eyeland for several years and have always had fantastic service. Both Dr. Torgersons are fantastic to work with and extremely professional. The office staff is very welcoming and Ive appreciated the selection of eye ware and the assistance from the staff in selecting the best fitting pair. Im happy to support a family owned Fort Collins business.

Ch
Review β„–98

Fantastic! Thanks!

DA
Review β„–99

Professional service and friendly staff.

to
Review β„–100

I have been going to Vision Eyeland since 2007 and have always been more than pleased with them! I started with the senior Doc Torgorsen and transitioned over to the son, Doc Eric! He as well as his staff are great! Love them. Always the best of care and warmth and concern for my overall eye health. Could not recommend them more!

Information
19 Photos
100 Comments
4.5 Rating
  • Address:1820 S College Ave Suite B, Fort Collins, CO 80525, United States
  • Site:http://www.poudrevalleyeyecare.com/
  • Phone:+1 970-493-6360
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–1pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations