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MidTown Smiles Dental Care
107 Windel Dr #101, Raleigh, NC 27609, United States
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de
Review №1

They are so friendly and communicative! Lisa the dental hygienist was so sweet! She made sure I was comfortable and really took the time to listen to my concerns and gave me great tips on flossing! Dr. McConnell was so nice and really explained everything in detail which I appreciated. Midtown smiles is now my go to dentist in the Raleigh area. Can’t wait for next time!

Jo
Review №2

The staff was very Freindly and welcoming. Dr. McConnell is very professional and shows genuine concern for how her patient is doing in her chair moment by moment. She asked me multiple times if I was ok ✅ That screams volumes for me!!! Customer service is obviously a big deal at this office and it shows. I’m moving to Texas but will be returning to this office for my dental needs at least for the next 12 months until I can find someone comparable. I know it’s going to be hard. 😊

Pa
Review №3

Dr. McConnel is so kind and attentive! She listens closely to what you are telling her, and is constantly ensuring that you are comfortable under her care.Everyone in the office has gone out of their way to make sure that my sons and I have been able to get the appointments we need and the treatment will we require.I am so grateful to have found her practice!

Ch
Review №4

MidTown Smiles is fantastic! I’ve been a patient for two years and couldn’t be happier with the quality of care at every visit. Dr. McConnell and her entire team are sincere, friendly, and professional. So glad to have found them when I moved to Raleigh!

El
Review №5

Great experience every time I go there. And I have always hated going to a dentist. But they make the experience a very good one from the time I walk in until I leave. I always leave smiling, because they really are a great group.

Li
Review №6

What an amazing experience our family had this week during our first visit after just moving to the area! My husband and I were seen yesterday and our teenagers today. They had only great things to say about their visit, which as never happened! The Hygienist Lisa, was awesome and really made us all feel as if we had been patients there for years. Dr McConnell was so thorough during my exam and answered all my questions without me feeling like she was rushing to get to the next person. I would give this office 10 stars if possible!!

Fa
Review №7

I was extremely nervous about this appointment because I haven’t been to the dentist regularly in years. Lisa and Dr. McConnell made me feel super comfortable and explained everything before hand to ease my fear. No one loves the dentist but Lisa checked in the entire time to make sure I was doing alright! Colleen made the entire process swift and easy. I’m not going anywhere else!

Sy
Review №8

I loved the small/family feel. Everyone was so friendly and had great attention to detail and quality care. I enjoyed my personable and quality dental care.

Br
Review №9

They got me in same-day, real nice people and went out of there way to help me get set up with an oral surgeon. Highly recommend

Su
Review №10

Everyone is always friendly and professional! Feel like my teeth are in good hands :)

Co
Review №11

Got my pearly whites shined up today. Lisa is a great hygienist. Love Dr. McConnell and the rest of the staff.

Mi
Review №12

I have been a patient of Dr. McConnel at Mid-Town smiles for several years now and highly recommend her. She is very professional and has provided top-notch care on every occasion. I am a very satisfied patient.

Fr
Review №13

Dr. McConnell and her staff are amazing! They are patient, thorough, and always make me feel relaxed. They have done an amazing job of updating the office, it looks beautiful and it is so welcoming. I definitely recommend this practice.

Ja
Review №14

Dr. McConnell and Lisa are true professionals. They are extremely caring and knowledgeable. My husband I have been seeing Dr. McConnell for over 20 years so that is a testament to the excellent care and guidance we continually receive. Lisa is incredible too. She is very gentle and thoughtful in her work. She also offers dental tips to help keep our teeth healthy. They are located in a wonderful location off of Six Forks Road. Give them a call. You will not be disappointed with them or their services!

An
Review №15

I have been a patient of Dr. McConnell for several years. She is always patient and she really cares. I am very nervous when it comes to the dentist. She knows and she goes the extra mile to make sure I am ok during my procedure. I am very comfortable. Love Dr. McConnell!

La
Review №16

My tooth hurt and they got me in quickly. I’ve been a patient there for years. Friendly people for sure.

An
Review №17

Ive only been for one short appointment so far but it was pleasant. The dentist was kind, conversational, answered all my questions and even fit me in for an additional service that I was not scheduled for so I wouldnt have to come back a second time that day. And they handled my insurance filing so it was a super easy trip for me. I am feeling positive about my next trip here.

Ja
Review №18

My family has been going to Dr. McConnell for over 25 years. When we recently moved to Wake Forest we were thrilled to learn she was in North Raleigh at a lovely practice. We are so happy to have this excellent and competent dentist continue our dental needs as well as her skilled, efficient staff.

Sh
Review №19

I always receive the best care/service. These women are amazingly professional and personable.

Li
Review №20

I love the team at MidTown Smiles! I hadnt been to the dentist in quite some time, and not only did they make me feel 100% comfortable, they helped me get back on track to a healthy smile! I actually look forward to going to the dentist now because of their exceptional customer service and kindness. There is no question that they are genuine people that care about each patient. I feel very lucky to have found them by chance on Google. Best dentist office in Raleigh, hands down!! Thank you MidTown Smiles!!

Ca
Review №21

They are like family i’ve been going to this Dentist for over eight years we talk about everything and when the pandemic hit they were very concerned about their patients no matter what creed what color you are they treat everybody the same I love my people.

An
Review №22

MidTown Smiles staff is the absolute best! They are extremely caring as well as knowledgeable. I was pleased to know they are performing cancer screenings during cleaning visits!! Thanks!!

Ma
Review №23

The dental care is excellent, staff is very friendly, and COVID-19 protocols seem to be first rate, showing top-notch concern for clients and the team.

Mi
Review №24

What a great experience! The entire staff was so friendly and welcoming. Every step of the process was discussed prior to my cleaning and exam. I was very impressed by the extra effort given to a clean and safe environment.

sh
Review №25

The best team of people. Highly recommend this office

An
Review №26

I recently realized that I needed to get my act together with my health, which included my dental needs. Having been a patient at Midtown Smiles a few years ago, I was aware that the practice had been bought by Dr. McConnell, so I knew things would be a bit different. Not that the old experiences that I had were bad, but...ya know...its just a dentist. But let me tell you, everyone on staff presently is fantastic. Colleen is one of the best receptionists Ive ever experienced anywhere. JoAnn made me feel super calm while having my procedure done. Lisa is a hoot & a half & really inspired me to take better care of my teeth & explained the ins & outs of how things work involving dental hygiene. Last but not least, Dr. McConnell is a fantastic dentist. She has such a calming energy about her, & the normal conversations you have with her during your visit will make being at the dentist a lot less terrible. Plus, she seems to know the words to almost every song that plays over the speakers.I recommend this practice to anyone in Raleigh & the surrounding areas. Even if you have to drive a bit, its totally worth it.

Be
Review №27

Absolute professionalism from the staff. Everyone is straightforward and will not pull punches, and is very personable. We have only had great experiences with them, and will continue for many years. The dentist even took time and called to see how we were doing after the surgery! Altogether wonderful staff who will put you at ease.

Ry
Review №28

My wife and I have both had amazing experiences at Midtown Smiles. Everyone is very kind and they know what they’re doing. Can’t recommend this dentist enough!

Br
Review №29

Great cleaning! Clean.practice, conscientious staff.

Ma
Review №30

My whole family has been patients of Dr. McConnell for years. Everyone at Midtown Smiles is always warm and inviting and eager to help with anything we need. They listen to any concerns, address them and always make us feel at ease when we visit. We couldn’t be happier. Thank you!

Ma
Review №31

Dr. McConnell and her staff are always so welcoming, very accommodating, and definitely professional during these trying times. Kudos to all for the steps they take to keep their patients safe!

Do
Review №32

Competent, professional service delivered with a sincere friendly and empathetic manner.

To
Review №33

I went to midtown when I lived in raleigh for the past 6 yrs. in the last yr we moved to Indiana and I broke my partial. So I came for a visit to raleigh this week and called the office. They got me in and got it fixed. I would travel to have them as my dentist again. Always going the extra mile to help the patient. Miss all the girls there.

Wi
Review №34

My first visit, everything went great. Had Lisa do my cleaning, she was very careful didnt hurt Dr. McConnell was excellent, making new appointment easy and they file for you. MidTown Smiles is my new dentist.

Me
Review №35

They are kind and straightforward with us about what my husband and I need for our dental health. Im pretty sure well be their patients for life. Excellent service.

To
Review №36

Dental work was carefully and artfully completed. Covid precautions were very thorough

Ma
Review №37

Dr McConnell has been our family dentist for over 16 years. We have all visited her new location and will continue to do so. The staff is friendly & professional (She always surrounds herself with the best). She told me of the plans to update/ remodel the office. And I’m excited to see the changes!8/12/2020 update: just had my 6 mo checkup. The office looks BEAUTIFUL! Crisp clean and modern. Lisa, they hygienist, is great. I’m not a fan of having my teeth cleaned ( scraping🙄) but I love clean teeth 🤷🏻‍♀️ she remembered and work quickly and efficiently.I’m actually scheduling just cleaning every three months!

St
Review №38

The staff are always friendly and are glad to see me. They are very punctual so I can always schedule my work appointments comfortably around my dental appointments.

Br
Review №39

Very friendly faculty. They provide very good dental care. Location is also very good considering it is less than a couple miles from I-40. Brand new renovations inside which makes it feel like home.

Mi
Review №40

Super friendly team!! Very knowledgeable, professional and personable. I found them a little over a year ago and have been very happy with my experiences. If you don’t have a dentist now, once you go to MidTown, you will!

ki
Review №41

The staff is kind and does great work. Theyre also pretty fast for a dentists office.

Er
Review №42

My first dentist appointment during COVID and the team at MidTown Smiles made it so easy! The extra steps they took made me feel safe, and everyone was as friendly as always.

Sa
Review №43

I have called several times to try and set up an appointment and get some pricing. Each time the lady that answers the phone hangs up on me...I can clearly hear the phone receiver clicking. Very unprofessional and will not do business with them.

Te
Review №44

After about 18 months, my husband and are still very happy with MidTown Smiles! Dr Jessica McConnell and her whole staff are very friendly and professional. They make the whole experience as easy and pleasant as possible. She’s now offering mouth cancer screenings; a simple, painless, quick procedure at a very reasonable price. ⭐️⭐️ ⭐️ ⭐️ ⭐️

Ka
Review №45

I went in as a emergency with a pounding toothache! I was treated with compassion and respect and a treatment plan which I have complicated health issues. I will be returning to finish and I will also make them my one and only dentist office!! Thank You for taking such good care of me.

Mi
Review №46

Great dental care. highly recommend the Dr. and her staff !

Rh
Review №47

Smiles is the best place to get any dental work in Raleigh Lisa and Doctor McConnell are awesome

Au
Review №48

Dr. McConnell and her staff are wonderful. I’m always pleased with the care they provide me at each visit. My husband and I both are her patients and we think she’s great. 8/17/2020Dr. Zombek and her staff are diligent to provide personalized dental care including their sensitivity to my needs. They consider my medical issues and how that comes into play with my dental health. I am very pleased with the dental care I receive from Midtown Smiles. Thanks Dr. Z and Family. Posted 2017.

Ca
Review №49

I was very pleased with the care provided by MidTown Smiles for my mother. She lives out of town and couldnt get into her normal dentist for an emergency appointment. So I called MidTown Smiles and they took her right in. Amazing dentist and staff here!! They were so friendly and caring and they provided excellent service! I cant say enough about them! Absolutely wonderful!

An
Review №50

Dr. Hanna Zombek is incredibly thorough and loves to explain exactly what is going on. She will take the time to spend with you to make sure you understand everything (Ive never known a dentist to spend extra time). I recently had to get a crown and she uses the numbing gel, then a numbing injection that doesnt sting (because its close to the pH of your mouth-she told me that!) and then she uses the one that stings, only now you cant feel it!!! She and her staff are fun and passionate and great at their jobs. They feel like friends and I am so thankful! PS-DR. HANNA SAVED MY TOOTH FROM A ROOT CANAL!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU from the bottom of my heart!

Em
Review №51

This is a really wonderful dentists office (theres a sentence I thought Id never say!). Both Drs. Zombek, as well as their staff, are personable, friendly, and knowledgeable, and really went above and beyond to ensure I was comfortable and informed about my procedures. They spent ample time with me both times I visited and were lovely in helping with my dentists office anxiety. Highly recommended!

Pe
Review №52

I would highly recommend Midtown Smiles and Dr. McConnell for your dentistry needs. She is friendly, professional and incredibly thorough.

Ch
Review №53

Dr. Mc Connell and her staff are great listeners and they are concerned about your happiness with their work. I am an extremely pleased patient and would highly recommend this practice

Jo
Review №54

Thanks to Dr. Zombek and her staff, I dont hate going to the dentist. Keeps me informed of everything she is doing and is lays concerned with my well being. She keeps it light and as much fun as possible. Shes not a bad singer, either.

Sa
Review №55

This was our first experience with Dr. Mc Connell and my husband was extremely pleased with her. He has a severe gag re-flux requiring him to have nitrous oxide in order to have any dental work done. He needed to have his bridge re-cemented and she attempted to do the work without his having to use nitrous oxide. After a few minutes, he started to have a gag reflux and she immediately gave him nitrous oxide. Dr. McConell was very attentive and caring to my husband. We are both quite pleased with her and would highly recommend this practice to others.

Mi
Review №56

Wonderful experience. Dr. Zombek and staff take took their time to get to know me, my history and my options. In the past, Ive been to large dentist offices before and it was always hit or miss. Sometimes I felt like a number. Midtown smiles treated me like they care about my teeth and want to keep me as a patient. I will be going back!

Mi
Review №57

Dr. Zombek is awesome! Everyone at this office is very kind and friendly. All of my dental work was pain-free! Highly recommend.

Ma
Review №58

Cant say enough about the staff at Midtown Smiles. They are incredibly friendly and never make me feel like just another body walking through the door. Doctor Hanna Zombek is amazing. She is extremely caring and knowledgable. She even lets you pick the music that you want to listen to! I am so glad that I finally have a dentist that cares about me and takes time to address all of my concerns. If your looking for a great dental visit with flexible hours this is it.

Au
Review №59

I have been petrified of having painful teeth cleanings since my braces exposed my roots years ago. I decided to switch dentists due to this, and the first experience i had at MidTown Smiles completely changed how i felt about dentists. They used a water scaling system, and were extremely careful to not cause distress, it was by far the BEST experience i have ever had at a dental office.I also had to get a filling, and Dr. Zombek and her team set me up with nitric oxide (my first experience), gave me plenty of pain medicine (and worked to ensure i didnt feel the needle), and was just awesome. I recommend this practice to everyone I can.For children - I took my 18 month old, and they didnt force anything with her, gave her a toothbrush, which allowed them to look into her mouth quickly and overall just got her used to the experience. I will gladly be taking her back for future cleanings.

Je
Review №60

We were in Raleigh for only two years, and I found Midtown Smiles and Dr. Zombek right near the end of our stay there. Everyone is very thorough in explaining processes, whether X-rays, billing or home dental care. I learned a lot from Dr. Zombek and wish I could have taken Midtown Smiles with me when I moved!

An
Review №61

From the front of the office to the back, have really appreciated what the folks at this office have done for me. I have had (admittedly) way too much dental work done in the last two years, but I am glad I chose Dr. H Zombek to do the bulk of the work. I really feel like she cares about me as a patient, she IS patient with me, and very accommodating to my needs....cause we all know the dentist chair isnt somewhere we like to spend much time. She has always made herself available to answer questions/concerns of mine and that is much appreciated. I have had some not-so-ideal dentists in the past and Dr. Zombek is a breath of fresh of air when it comes to the quality of work she provides and the atmosphere she creates in the office. I am not an easy patient but they are incredibly patient with me and I will continue coming back (hopefully less often than recently ;)thank you Midtown Smiles. I rarely write reviews but felt like it was warranted this time.~Andy

Do
Review №62

Love the friendliness of the staff as well as the expertise of the Drs. Dr. Debra handled 4 implants with a denture for me and I couldnt be more pleased. I have been going to Midtown Smiles for quite a while and will continue to do so.

Ti
Review №63

Staff was very friendly and was a very relaxing enviroment. I was very pleased with my first visit 😁😁

Ja
Review №64

These are exceptionally friendly and nice dentists and hygienists and I would highly recommend them to anyone and everyone. This includes those that have anxiety about going to the dentist.

Ch
Review №65

Dr. Zombek is now my favorite dentist. I will be bringing my entire family to this office. She is AWESOME!

Pa
Review №66

THEY ARE LIKE FAMILY THEY REALLY CARE ABOUT THERE PATIENTS AND THEY WILL DO EVERYTHING TOO MAKE IT HAPPEN THEY WANT THE BEST FOR US I SEEN SOMETHING THAT IS VERY RARE MOST OF THE TIME BUSINESS PEOPLE,THEY JUST WANT TO MAKE MONEY AND THEY WORK WITH THE INSURANCE PEOPLE TO GET THE REST OF YOUR MONEY,NOT THEM, FROM THE RECEPTION,TO THE DENTISTS ASSIT, AND THE LADY THAT WORKS ON YOUR MOUTH ONE OF A KIND I FEEL LIKE A FRIEND NOT A PATIENT,OH AND THEY DO GREAT WORK!!!!!

he
Review №67

Excellent service and nice staff

Jo
Review №68

Midtown Smiles is the BEST! Caring, attentive staff that practices true customer service!

no
Review №69

Great experience, I cant say enough about the whole staff and the doctor. I would give more stars if I could

Ol
Review №70

Wonderful knowledgeable staff, great atmosphere, Dr Hanna Zombek was great with my 3 year old daughter and we had very pleasant experience.

Je
Review №71

The results were amazing.

Si
Review №72

Not very friendly

Information
12 Photos
72 Comments
4.9 Rating
  • Address:107 Windel Dr #101, Raleigh, NC 27609, United States
  • Site:http://midtown-smiles.com/
  • Phone:+1 919-787-5599
Categories
  • Cosmetic dentist
  • Dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–4pm
  • Wednesday:8am–2pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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