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Enigma Beauty Salon & Spa
10769 Bustleton Ave, Philadelphia, PA 19116, United States
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Ha
Review №1

It’s been a great experience. I got a Groupon for keratin treatment and my hair looks fabulous. They did an amazing job! Thank you guys

An
Review №2

Amazing service! I love going to Enigma Salon and Spa. Masha is very professional and knowledgeable. I love how my hair looks and feel. I definitely recommend this salon!

Am
Review №3

Amazing Salon!! All professional and talented stylist and staff. My stylist Maria listened to what I wanted and transformed my hair back to being healthy and beautiful. Definitely 5 stars

Pa
Review №4

Had an excellent manicure. She took her time and they look very professional. Everything in the salon is white so very clean.

Je
Review №5

I purchased a groupon for a cut color and blow dry.When I called to schedule, she revealed it was a Root Touch Up...however thats Not what the ad stated. She also said I should have called first to find out. No, I read it...a color is a full color. If it was for a Root touch up, it should have stated that. I wont be returning.

Ja
Review №6

The staff that I encountered at enigma spa are easily some of the nicest welcoming people, they made me feel like they were truly happy to serve me. There are too many places these days that make their customers feel like they’re bothering them. If you’re a first time visitor to Enigma they often have Groupon for various services. That’s another thing, they don’t give attitude when you’re using a Groupon or taking advantage of the specials they offer. I’ve been to businesses where I’ve taken advantage of a special deal said business is offering and they’ve made me feel like I’m ripping their business off by using the discount that they offered

Be
Review №7

These women really know what they are doing here, they’re extremely professional and friendly! I will definitely frequent here as often as I can.

re
Review №8

Worse experience ever for nail appointment!!!WOULD NOT RECOMMEND ANYONE HERENail person was not experienced, may have been her first manicure EVERManicure took over 2.5 hours to complete, for a manicure!!No prices are listed in their shop.When it was time for check out, I was over charged to the point I could get a mani/pedi combo elsewhere cheaper than what I was charged for just a manicure with no upgrades or design.Needless to say, I would never return to this horrendous facility and strongly recommend others are aware that they will judge you and give a price for what they think you can afford!! I was referred by several close friends and all of us are charged different prices for the same services, makes absolutely no sense!

Ni
Review №9

I am impressed with the quality work Tamara, nail technician delivers. Meticulous work with my pedicure and waterless manicure are amazing. If I can give her more than 5 stars ⭐️ I would. Thank you Tamara!

st
Review №10

EXCELLENT!I was called in by Diana bcz of a dissatisfying experience I had from a service 2 weeks prior. Diana went above and beyond with her kindness and generosity to ensure I got the result I intended at no additional cost to me. She holds customers in the highest regard and is certainly the biggest asset at the salon! The stylist Sofia was incredibly kind as well!

Ga
Review №11

My daughter and I went for cuts, deep conditioning and blowdry. We were not sure what style we wanted and they picked terrific styles for us. The lady who washed our hair and gave us the conditioning treatments was so nice, I forget her name. Maria cut my hair, she was very nice and did a great job. Sophia cut my daughters hair, gave her a terrific cut and style. My daughter loved it! We had not had haircuts since a few months before covid and what a great experience. Definitely will go back!

Fi
Review №12

Diana is the best Manager. She has an exceptional Customer Service Skills. Always tries to accommodate. I go to the salon for my hair cut with Marina, very talented hair stylist, colorist. Highly recommend !

Ca
Review №13

This is an updated review about Enigma Spa amd Salon! I am beyond impressed and happy to leave this review. I had eyebrow tinting done here about about a year ago and was wondering NOT happy with the results...to my surprise the manager who saw that I was very upset upon leaving called me on the phone and invited me back for a COMPLIMENTARY eyebrow Henna..she apologized many times over for my bad experience and gave me her best eyebrow Henna artist Sam.....This time my experience was way better! SAM IS AMAZING. My Henna/brow tint turned OUT AMAZING. I AM HOOKED WILL me going every 3 weeks to keep these brows camera ready! Thank you again to the manager at Enigma Spa for thinking of me almost a year later and fixing the past experience with this one! Thank you Sam see you in 3 weeks!

Ya
Review №14

This is the only salon I go to! They do great work! The only issue I have now is that they are only open Wednesday- Friday . In the past, They used to have hours on Sundays, Mondays and Tuesdays now they don’t and sometimes it’s hard for me to get there those days.

Na
Review №15

This is an amazing place to get the most quality manicure. I am one of the very picky customer and I like to get things done to be certain way, if you care what your nails look like after you get your nails done, this is definitely the place to get it done, visit ENIGMA and ask for Olesya. She is the best and willing to spend time to understand what you are really looking for and make sure that she gets the job done to make you happy with the final results! Also very friendly staff and manager Diana! thank you all!

El
Review №16

I loved this place very professional, clean very quick and amazing service I will be going back!

Te
Review №17

I been here twice for laser hair removal, I loved my experience there. I came back today for laser and an Brazilian Wax, she talked me through it the whole time, made me feel so comfortable. I would recommend this place for your hair removal needs

Mi
Review №18

I ONLY come here to get my nails done. They have excellent specialists who really take care of you. Fast, clean, and very great work. Thank you!!

La
Review №19

This is still how I feel after my 4th or 5th time at this salon! “Everyone I’ve interacted with in this salon are extremely friendly and professional, quick and to the point for hair with touch up, haircut and style. The first time I was there Sophia did a great job. Yesterday was my second visit there with Sophia, who is super talented and fast! My hair is beautiful after she does it and I hope she keeps practicing this art of hers for a very long time!!!!!” Oh, and Sophia is super kind and lighthearted, as is everyone there! It’s really fantastic! ❤️❤️❤️. Also, Diana is the nicest person I’ve ever spoken to, and all of the time. I know a lot of people who could benefit to hang around the group at Enigma, including myself!!! So laid back and positive!Thanks ladies for another great visit on 8/20/21..

No
Review №20

First time doing my lashes and I was nervous about it because I don’t like anything in my eyes but I didn’t feel anything, it was like being in a meditation room. The staff is welcoming and I enjoyed the cleanliness of the spa and the salon. Ana is excellent and everyone else in there is super professional. I recommend everyone to visit this location.

Ca
Review №21

My technician Samantha is always wonderful. The only problem I had this time is the receptionist/ manager Diana interrupted my appointment to have Sam wax a customer that was late for her own appointment. As far as I am concerned that customer should have waited or rescheduled. That was very unprofessional.

S
Review №22

Marina and Diana are the best! They are so professional and wonderful and made my experience there fantastic! They transformed a horrible haircut I had received, styled, cut and added extensions to transform my head! Marina is fantastic and she is so sweet, she educated me on proper maintenance of extensions and products to use. Thank you so much for all that you did I appreciate it so much! Would highly recommend Marina to anyone.

Va
Review №23

They were quick, and the tech Sam was great. She made me comfortable. I will be back and look into other services.

Be
Review №24

I got the Keratin treatment through a groupon voucher. It was my first time at the salon and they took me early which was awesome. Shampooing and hair cut went really well and my stylist knew what she was doing. Quick process. Hope my keratin treatment lasts. Only downside was that I felt burning in my eyes and throat from the chemicals.

Li
Review №25

Lisa Smith visited today 1/8/2021 I had eyebrow & eyelash tinting by Sam I believe her name was and she was awesome. It was my first time doin and she explained everything thoroughly and was honest about the procedure since I was nervous. Thanks Sam and I will see you again. Very clean establishment which I truly admired the most too.

An
Review №26

Did my nails with Tanya. She did amazing job . Definitely recommend everyone to go there.

Ca
Review №27

I love it love it there I love my girl Sam she is the only one so my wax she is so amazing and fast ♥️

Ma
Review №28

I cut my hair here the other day and the service was lovely. The end result was exactly what I wanted and it didn’t take very long either. Would definitely recommend.

Sa
Review №29

I love this place, everyone is very kind an accommodating!

An
Review №30

The staff is really caring about all the requests you have for the service. Nice and accommodating

Br
Review №31

I was at first a client at Medi Spa side but with the pandemic closure decided to try Enigma Salon for my nail services. My manicure came out to be beautiful. I ❤️ my nails. The ladies at the salon are awesome. My technician Alyssa did a great throughout job. Diana at the front desk was very helpful from the moment of the scheduling. The salon meets CDC requirements and every client is separated from another with a dividers and guards. Safe and professional place. Will be recommending to my friends and family!

Lu
Review №32

I got a wax here and Sam is an absolutely great aesthetician. I’m currently a week out before my delivery date and Sam treated me with such care and was very understanding! I would definitely recommend receiving services from her!!

Li
Review №33

Very helpful, caring and attentive personnel and manager. Everything is clean and good maintained.

Ci
Review №34

Great service. Nice staff.

Ad
Review №35

Excellent service. Marina is an amazing professional!

Ol
Review №36

Today Alisa did my manicure for the first time, and I’m absolutely in love. I love my nails so much. Highly recommend Alisa.P.S. and she is so sweet too

La
Review №37

Marina is incredible at hair!!! She does incredible keratin, blonde highlights, hair cuts, and blow drys!! She got my hair much healthier and is a sweetheart

Ka
Review №38

Great service, reasonable prices, I have the best pedicure so far for last 10 years. Staff always friendly, easy to schedule appointments ( or reschedule).

Sh
Review №39

I was excited to find a clean place to get my hair colored near my house. The salon is really nice. However it was all down hill from there. I requested to have my hair ombred. The stylist assured me that she was going to do something a little different from the pictures I showed her of how my previous ombre (which I LOVED) looked, but that I would love the result. As she started working, I did not have a good feeling about what she was doing so I kept checking in and she kept nodding her head telling me I was going to love it. After she washed my hair and styled it, the color she put in was nice but it was NOT ombre, it looked more like highlights. She told me if I wanted that style I can go to the bad hair salon across the street. I didnt want to put up a fuss because what was done was done, so I went to pay where the receptionist proceeded to tell me I needed to pay $150, $30 more than what they quoted me for ombre. She said the reason is because I got a balayage treatment which is more even though I specifically didnt ask for it and the stylist never informed me what she was doing was more expensive. She agreed to let me pay the $120. A week after getting my hair done here my hair was obviously completely damaged from the dye and has been falling out and dead ever since.Their other services may be good but would not recommend this place for more than a basic haircut and blow dry.

Li
Review №40

Had a full color transformation by Marina today. I received undivided care, attention and top-notch professionalisms during my appointment. It included several steps for color correction, toner as well as a cut and style and all that didn’t “break the bank”. FANTABULOUS!!!

Fa
Review №41

I arrived around 10 mins early and receptionists greeted me by name, I was made to feel really welcomed.Sam made me feel very comfortable during the service that I fell asleep while she worked on my eyelash extentions.The place appeared well sanitized.

Ja
Review №42

I have been at this establishment multiple times for lash extensions. I had posted a review earlier, and the staff was prompt on fixing my problem. However, after two more visits I am sad to say that I can no longer be a customer at this salon. I came in literally a week ago, and paid $105 + $20 tip for 4D eyelash extensions. I’m sorry to say that almost all of my lashes have fallen out AGAIN. I’m not sure if it’s the glue or the application itself, but I cannot continue to waste money on low grade application/products. I am only giving two stars because the staff is sweet and helpful. I am really sorry to leave this review because I wanted to be a returning customer at this salon.

Al
Review №43

Lena gives the BEST pedicures. She says she was going to “perform surgery” on my feet and it was true. I love how pretty my feet look when she’s done with them. Nice, friendly staff. Clean place.

Ve
Review №44

I purchased a Groupon for eyelash Extension @ Enigma Salon. I had a good experience, the staff was very professional and welcoming. My lash tech was also great. I would definitely visit again.

Ma
Review №45

The girls are always very friendly and helpful. Always happy with their services. Been going there for a while now and have used several of their services and have never been dissapointed.

Li
Review №46

Great customer service, was great seeing covid 19 in place, for the customer and workers safety. I feel 20 years younger lol great job thank you😀🙂🧚‍♀️

La
Review №47

The colon treatment was great very clean and the lady was sooooo nice but when I got my lashes done they kept falling in to my eye all I did was get in the car and drive 45 minutes home and one eye is completely off but they didn’t look full from the beginning so I don’t have plans on getting that service again

Te
Review №48

I purchased a Groupon for a deep condition and hair cut. Everyone was so nice at this salon. My hairstylist, Marta, was fantastic. I love my new haircut!

Fa
Review №49

Easy to get to.They offer great services with good prices.They are thorough in making sure you understand your treatment.The enigma ladies take great care of you!! Thank you always for a wonderful experience 💚

Ka
Review №50

Nail extensions, they didn’t listen what I told to them, and the nails equipment was dirty

Da
Review №51

THE BEST Spa in the NE!! I have been getting Acne facials with Anastasia and the products that she recommended me has cleared up my acne. My skin is also a lot less dry! Best part is, they also have hair dressers that do mens hair cuts and Leena does an AMAZING JOB! She does awesome faces. My girlfriend goes to Tanya for nails and every time she comes back with such cool designs on her nails! She freaks out about how much she loves her work. Highly recommend.

Ek
Review №52

Dorina is great! My skin looks beautiful. Thank you!

Ma
Review №53

Did not have a good experience with the lash lift but I loved my manicure, thank you!

Co
Review №54

It was my first time there on a Groupon. The atmosphere was ckean , bright and contemporary. The shampoo sinks were really comfortable. I had a cut and full color. Sofya did a great job! I love my fresh look. I will go back.

So
Review №55

I had a perfect experience here doing several treatments and have been coming only here for the past several years. Only good experiences with the entire Salon and also the Medi Spa environment and services. i give them a 5/5

Je
Review №56

Best salon in all of Philly! They do the most amazing nail designs and bar hair styles! I loved getting my Prom makeup and hair done here. The girls were absolutely sweet and so welcoming. Can’t wait to get more services here soon 🤩😍🥰

De
Review №57

Amazing stylists with excellent service. I loved my cut and color!!! Will go back

Da
Review №58

My lashes are AMAZING and the prices are so affordable for the outstanding work they do. Definitely going back again and again!

Ky
Review №59

These women run a tight ship. They are professional and have fabulous prices. Highly recommended

Vi
Review №60

Always a great experience. The staff are friendly and professional...for the most part. They are always adding new services. This is my favorite one stop medi spa and salon.I got my lashes done here for the first time and the young lady did a great job. She was constantly making sure I was comfortable and they came out beautifully

V
Review №61

Very polite and respectful. Detailed work, the esthetician went in with tweezers after waxing.

An
Review №62

I love getting my nails done every two weeks here! My two favorite manicurists, Tanya and Leena, paint them with a stunning finish every time. The cuticles were finely removed without any pain. Before I started going to Enigma Salon & Spa they would always cut my skin by accident, but no more! Tanya not only carefully removes my cuticles with precision, but she also does the most amazing designs! Designs that I have never seen done at any other salon. You can ask for anything and she will do it! Additionally, I love the girls there. They have become family. ❤️

Al
Review №63

I went to Enigma to do my laser hair removal. I have never been to any other place, I was so nervous about the treatment, but I was so tired of my back hair so i decided to do somethingI had my first treatment done by George and he explained everything and made me feel so comfortable and the treatment by it self was absolutely pain free.The young blonde girl at the front desk was so welcoming and friendlyI would definitely recommend this place to everyoneI would give 10 stars if I could

Vi
Review №64

Great service. Got my first manicure there. It was perfect.

ja
Review №65

Yesterday was my first visit to Enigma Salon and Spa! The modern interior, professional hairstylists, welcoming staff impressed me a lot. I had the best salon experience. Color and HairCut came out exactly as I wanted. LOVE ❤️ the result!

Re
Review №66

I had a microderm and it was just peachy

Ch
Review №67

Sam is great and very time efficient with the waxing experience!

No
Review №68

I love this place! I get all kinds of services here. Olga is the reason Ive been loyal but now Lena (does nails) and Mariam (colonics) have added to my great experience. NOT to mention the AWESOME customer service. YOU will leave satisfied EVERYTIME. My mother and I now go for services together. Everyone there is truly awesome.

Ka
Review №69

I just moved to Philadelphia and decided to come in to Enigma today since it was close to my house and got a Brazilian waxing from Tatiana. I cant be happier. It was the best service I ever got. She was so pleasent and made me feel very comfortable during the procedure.

Je
Review №70

My 5th appt here, theyre terrific per usual. Highly recommend! Professional, nice, efficient, and they care about whats right for you!

Iu
Review №71

The girls in Enigma salon do the best nails in town! My manicure lasts for a month! Thank you !

Ni
Review №72

Tanya always treats my nails like royalty. I love coming here every two weeks and feeling like Im family every time I come into the salon.Sincerely,An eternally happy customer

We
Review №73

Sofia is the only person who gets my color right. EVERY TIME. I drive down from the Poconos to see her. This is the only place I will go. Great and friendly service!

Ma
Review №74

Excellent precision haircut by Marina!

Sh
Review №75

Love this place ,they are very professional and caring..

Br
Review №76

Visit was very quick and the tech was so nice.

Er
Review №77

Got my nails done here. They did a really good and detailed job. 10/10 recommend!

Da
Review №78

Best place to get pampered i love them

Sa
Review №79

Went in and had a Brazilian wax done. SAM was my waxer and I will say she was amazing I barely felt a thing no more irritating than getting my eyebrows arched and she also had a very pleasant attitude and I love the vibe of the whole place everyone was friendly and personable thank you Enigma Spa

Ta
Review №80

Pleasant, guick

HA
Review №81

Great service very clean and, professional. 😘😘😘💯

li
Review №82

Very professional, and the staff they hire is amazing!

Do
Review №83

Inga and Kate are the best hairstylists. I love color by Inga. Highly recommend keratin treatment with Kate

Na
Review №84

Darina is the best laser therapist and Brooklyn hairdresser 😍

ch
Review №85

I will be back I love it here

Mi
Review №86

Fabulous

Ru
Review №87

Sadly for the last two times Diana, the front desk person has made a point of making fun of the client by going to the person who provided the service, speaking in their language and then turning around to see if the client is watching her. Unfortunately for them as I will not be returning to this salone after today.

Ra
Review №88

Amazing salon.Services are one of the best!!!

S.
Review №89

Swedish massage with Catya was awesome!

Information
100 Photos
89 Comments
4.9 Rating
  • Address:10769 Bustleton Ave, Philadelphia, PA 19116, United States
  • Site:http://enigmasalon.net/
  • Phone:+1 215-969-0299
Categories
  • Beauty salon
  • Day spa
  • Electrolysis hair removal service
  • Hair salon
  • Make-up artist
  • Nail salon
  • Spa
  • Tanning salon
  • Waxing hair removal service
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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