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Epic Surgery Center, LLC
11261 Nall Ave #200, Leawood, KS 66211, United States
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He
Review №1

I had three procedures done in the same day. I had booked my surgeries with another surgeon, but after meeting with Dr. Sniegowski I walked away from a $500 nonrefundable deposit. Dr. Sniegowski and his team were very professional. They answered all of my questions and made me feel safe throughout my 180 minutes surgery.

T
Review №2

Scheduled for a simple (so simple I would be allowed to drive myself home) procedure at 10:30. They were prompt in running my payment. Unfortunately that was all. Sat in the waiting room (in a back killing chair) for an hour after my appointment time. When I was finally called back, it was only to get some drops put in, then back to the waiting room to ....wait some more. One of the nurses said the Dr is a very busy man...More like, the dr. has no respect for other peoples time. Ooh, on a positive note, they have drinks and snacks for while you wait, unless youre a patient, they have a sign prominently posted stating that they will cancel your surgery if you eat or drink. Do yourself a favor and find somewhere that actually wants to see you and help you. This place is only there to process payments.

Ta
Review №3

Sabates employees really dropped the ball on what should have been a fairly straightforward procedure on a Friday afternoon, and all they wanted to do was pass the blame around or to blame me. 10 days before a scheduled surgery, I received a phone call from the dr.s scheduler asking if I would move my surgery to a sooner date and it would be in the afternoon since they had a cancellation. I was hesitant, as I had multiple health concerns to consider but I was assured I would go first that afternoon, so I agreed. BIG MISTAKE! Somehow my papers never made it the surgery center, so I was not put on the schedule. It was not discovered until I called the day before surgery and asked why I had not heard from anyone. Now, I was considered an add-on, I was going to be the last patient, When we got there, the doctor was running 1 1/2 hours behind. When my sugar started to drop while waiting in the lobby (we had a nurse check it), we decided to leave as I have hypoglycemia. When I called the scheduler to reschedule, I was told it would almost 3 months until I could, and when I asked the scheduler for an earlier date, she told me there was nothing she could or would do, and she had a real attitude. So, when I called the office manager, she started giving me the song and dance about the doctor runs late because he does good work etc.,and she was sorry my paperwork got lost after I changed my surgery date and had I stayed, they could have started and IV and given me sugar. She also told me that for my next surgery time, I should eat better to keep my sugar from dropping. My response was: the nurse who checked my sugar never gave us the option of the IV and sugar, I told the office manager I have had hypoglycemia for 35 years and had been able to manage it so far, maybe it was going 10 hours without food may be the cause of my sugar dropping. Then I said that given how much the Sabates employees screwed up, I should be allowed to re-scheduled a lot sooner than 3 months. It does not matter, because I am not going back there.!

Information
2 Photos
3 Comments
2.3 Rating
  • Address:11261 Nall Ave #200, Leawood, KS 66211, United States
  • Site:https://sabateseye.com/about-us/sabates-eye-centers-locations/area-locations/leawood-eye-center?utm_source=google&utm_medium=gmb_map&utm_campaign=local
  • Phone:+1 913-261-2020
Categories
  • Eye care center
  • Ophthalmologist
  • Ophthalmology clinic
  • Pediatric ophthalmologist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–12pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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