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EyeCare for the Valley
1635 River Valley Cir S, Lancaster, OH 43130, United States
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Na
Review №1

Dr. JEROME IS EXCELLENT. WATCHES IVER AND HELPS ME ALL THE TIME. GIVES GOOD ADVICEA D

Je
Review №2

Best exam Ive ever had. Dr.Jerome and all the staff made me feel welcome and cared for. Ease of scheduling, and the quick but efficient process was a major plus.Very pleasant experience

ja
Review №3

Dr. Territo gave me a very comprehensive exam. She explained all the issues with my eyes and the best options. Great personality and felt like a long time friend. Definitely recommend to others

Ke
Review №4

Around 2 years ago I stopped going to this office because they messed up my prescription so badly that they couldnt find any notes from the Dr. They said I could see a Dr again, translated they could waste my time. I decided to try again and made an appointment for today at 10:20. I even got the reminder call yesterday with the person telling me my appointment was 10:20. I arrived one minute late today and was told that my appointment was 11:20. When I reminded them that I was called 24 hours ago and told 10:20 the person kept saying my appointment was 11:20. I was told they could try to work me in I asked what that meant. Basically no response. If like wasting you time and do not care about accuracy of records go here. Other wise, run!!

Ca
Review №5

The staff is great. Exam was very professional and thorough. State of the art equipment. The Dr. listened to my concerns and addressed each one. Will continue to use this office for all my vision needs.

Ca
Review №6

I was having trouble with one of my contacts. The doctor made use they fit correctly before I left. Amazing people nice and polite. Ill Diffently go back.

Be
Review №7

Dr. Jarome was wonderful. He listened to me and answered all my questions. I had some concern about his eyes. Dr. Jarome made me feel much better.

er
Review №8

This was my first eye appointment in over 8 years. I never had any issues with my vision until after I had my daughter so i was unsure of what to expect. I called in before my visit to ask some questions the lady I spoke to was very nic, knowledgeable and able to answer all my questions. Upon my visit (mother, toddler, and new born in tow) we were all welcomed openly from both doctors staff and sales staff. My daughter was offered paper and crayons to play with which was wonderful. The office stay did not seem irritated that the kids were there which is a big deal for a mother of two young children. The nurse who gave me my exams was extremely nice and personable. The doctor was amazing, he was nice, calming, able to answer all my questions and then some. The nurse who helped me with my contact lessions was also very nice and patient. All around my office visit was great and I would suggest to all my friends and family. Keep up the good work! The sales side was also very awesome. Helped me pick out a pair that looks great, looked at both the instore sale and my insurance to see what was the best deal. They were also very patient with my toddler who had to touch all the glasses. 5 stars all around you guys were great. ❤

Wa
Review №9

Very disappointing that you no longer make glasses while we wait. You will loose our business because of this change. We drive 65 miles, now we have to do it twice. You have tossed your band and what made you special in the wind.

Sa
Review №10

The front staff at the eye doctor turned us away after our family of four had our appointments cancelled. The phone number was incorrect and I never check email. She was very rude and demanded we leave. The manager from LensCrafters actually found me in the mall and asked us to come back, apologized for how we were treated and went above and beyond to help us. If not for him I would NEVER have used LensCrafters and this office again thanks to one unhelpful rude worker. Again, thank you to the LensCrafters staff who did everything in their power to make up for the bad experience. The doctor and other staff members at that office were great too.

Sp
Review №11

Everyone was extremely friendly and helpful all the way from the doctor himself to the ladies that helped pick out glasses, highly recommended!

Ma
Review №12

Great experience at this location. Excellent eye exam and great store support.

gl
Review №13

Polite and professional staff, our visit was a pleasant experience.

E.
Review №14

Polite, professional, great service.

Dr
Review №15

Very professional and knowledgable

Ju
Review №16

Everybody was polite and helpful

Information
1 Photos
16 Comments
4.6 Rating
  • Address:1635 River Valley Cir S, Lancaster, OH 43130, United States
  • Site:https://local.lenscrafters.com/eyedoctors/oh/lancaster/1635-river-valley-cir.html?cid=yext_odLCOD0423-210002868
  • Phone:+1 740-654-8921
Categories
  • Eye care center
  • Optometrist
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–7pm
  • Wednesday:10am–6pm
  • Thursday:12–4pm
  • Friday:10am–7pm
  • Saturday:10am–6pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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