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Graceful Memorial Chapel
3160 Brownie Campbell Rd, Houston, TX 77038, United States
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Fe
Review №1

Graceful Memorial Chapel was the right place to choose for cremation service when my wife passed away.They have the right staff. I was guided with every detail about the service in the budget I needed.James A. Rix is very courteous and polite, answering all my questions over the phone, always he kept me updated with courteous calls.They are very respectful about the loss of your love one.Definitely I recommend Graceful Memorial Chapel 100%.

dU
Review №2

HENDRIX-LEWISSo very thankful to Kimberly, James Rix and their staff for all of their sweet help and professional guidance In taking great care of our beautiful sister. Which included three different states. Everyone I encountered was exceptionally helpful and kind.I definitely recommend the services of Grace Memorial Chapel Funeral Home to anyone in need of exceptional guidance and tender comfort. This is your best choice, they are a 10+.Thank you again, to each and every one of you!Be blessed and stay safe❣️🌴b in FL🌴

Te
Review №3

I have been overwhelmingly grateful for the professionalism and reverence the staff has shown. I lost my Mom to a battle with cancer, but thankfully when it came time for her to go home, the staff was kind and helpful, answering all of my questions. Thank you for the peace of mind.

Le
Review №4

This is the most amazing and professional group of people! They are caring and professional individuals that took pride in the services they provided for our loved one. I highly recommend their services.

Ma
Review №5

After losing my dad unexpectedly I was given the information to Graceful Memorial Chapel. Since the was the first time ever losing a close loved one I had no clue where to begin. I contacted them the morning of his death, and immediately felt comforted. Every single person I spoke with was friendly, patient and overall just down right amazing. Each time I would contact them for a question, they always answered the phone or email and immediately had an answer. My fathers wishes were to be cremated. And when I went to pick up his ashes, the owner carried him out for me and strapped him in the front seat; securing him with the seatbelt. Anyone going through this knows how hard it is to lose someone and then trying to plan a funeral or service makes it much harder. This company made me feel at ease and made this horrible situation manageable. Thank you from the bottom of my heart!

ho
Review №6

We were extremely pleased with Graceful Memorial Chapel when our Dad passed away. Bridget was our Funeral Director and helped us figure out all of the details. She was very professional and so caring…She is truly “Golden.” Our whole family would like to thank everyone involved at Graceful Memorial Chapel during this very sad time. Sincerely, The Houston Family.

Ka
Review №7

I wanted to express the most heartfelt appreciation for the wonderful people of Graceful Memorial Chapel. They were recommended to our family by our Mom’s hospice chaplain. James talked with me several times (and made sure I knew I could call him anytime). He was the one (on a very late night) who was there at the nursing home for our Mom after she passed. Kimberly talked with me several times and made sure our Mom’s obituary was beautiful and just as we needed it to be. This took extra work and care on her part, and that will always be part of our family’s legacy. I had so many questions and was in grief, but the kind people of Graceful were always supportive and gave me comfort and guidance. I remember Sheena and Bridgit as angels each time I talked with them. Everyone there is part of the caregiving team and I always knew I could call for support. Graceful Memorial Chapel was patient with our family’s needs and timeline ~ this was so appreciated. They provided a sacred place and excellent, experienced service throughout the process. We were blessed by the caring people of Graceful Memorial Chapel & we highly recommend them to all!

Ka
Review №8

The experience I had with Graceful Memorial Chapel was wonderful. Kim is kind, warm and caring. She took care of everything from start to finish and made the process so easy. This is truly her calling. If I had to choose someone again, this would be the place!!!

An
Review №9

We could not have gotten through the experience of losing our Mom without the kindness and understanding shown to us from James Rix. James and his staff were sensitive and so helpful. My sister and I also needed to fly out-of-state with our Mom’s remains. James guided us through the requirements and provided the necessary travel paperwork. Thank you so much and God bless!

Re
Review №10

When we put my dad into hospice care, the first nurse that came gave me a packet that included a Graceful Memorial Chapel brochure. She said they were great, and my jaw dropped when I saw how affordable they were. They even offer free delivery of loved one’s ashes to the county I live in.The night my dad passed, the owner of Graceful Memorial (James) came. He was very kind and respectful.My dad’s wishes were to be cremated. We were very pleased with the entire process, and everyone I spoke with from Graceful Memorial were very helpful, professional, and courteous.James personally delivered my dad’s ashes and death certificates yesterday after having worked an all nighter.All around a super nice company. Thank you so much! I will recommend this company to others!~Lesli B (daughter of David Hollingsworth)

Vi
Review №11

Thank you Kim and the rest of your staff for your kindness and patience during my familys difficult time with the passing of my mother. My sister and I are grateful for your compassion. God bless you all ❤❤❤

Me
Review №12

My mom passed away a month ago and I went to several different funeral homes to try and decide where to have my mom cremated. I was referred to GMC by the woman with the hospice care company. Not only was their price fantastic their customer service amazing. They were so kind through the whole process and so patient with the many changes we wanted to make to the engraving on the urn. Thank you so much for everything! You really made this difficult journey so much easier!

NA
Review №13

I have some need of their services and as ever it was tough to deal with. all of the staff was great and helped in every way they could. I would especially say thank you to Erika Shows who was more than gracious and very helpful and comforting when I needed it most. A big thank you to all and a BIG THANK YOU to Erika.

Ge
Review №14

We worked with Graceful Memorial Chapel at the recommendation of my father-in-laws hospice provider. I was really impressed with the responsiveness of James and the staff. James arrived on time when we needed him, and answered the phone whenever we had a question. The cost was very modest, and all-in-all I felt I could completely trust their advice. These are really good people, providing a very important and sensitive service. Highly recommend without any reservation.

Sh
Review №15

I will forever be grateful for Graceful Memorial Chapel for their care and respect during this rough time loosing my mom unexpectedly. I feel that this is not just a job but a calling for every staff member who works here. As smooth and stress free and compassionate process working with them. THANK YOU !

La
Review №16

Erika has been so nice to work with. Shes very compassionate and helpful. Thank you!

Ja
Review №17

After losing my Uncle the last thing anyone of my family wanted to deal with was all the arrangements of the funeral. We hired Graceful Memorial and just like it says in the name, everything was graceful. We were updated throughout the process, the whole staff was considerate and very helpful. On top of having courteous staff, excellent communication with the client, the overall process was very affordable. I will definitely be recommending Grace Memorial to everyone in need of superb funeral services.

Re
Review №18

We are so grateful to have been recommended to Graceful Memorial Chapel. They have treated us as family, with love and patience. Thank you to Kimberly Rix and the entire staff for taking such great care of our beloved Dad.

Am
Review №19

I highly recommend graceful memorial chapel. My step father passed away unexpectedly, and a hospice nurse recommended them. Bridget was very punctual and professional. She helped my mother through the entire process from helping post the obituary to deciding what ern was best for him. Bridget even went so far as to met my mom an hour from the funeral home so she didn’t have to drive far during this grieving time. Thank you Bridget and the staff at graceful memorial chapel. Forever appreciated.

Re
Review №20

I want to thank everyone here, but mostly Sheena. She is absolutely amazing and was born to do this job. My father passed away from pancreatic cancer recently and he was my best friend in the whole world. I was his only child. My fathers hospice contracts with this funeral home and I was a little worried at first about not being able to choose who handled my fathers final arrangements, but I was pleased and surprised with the amount of care, tact, and kindness that exuded from Sheena and the staff at Graceful Memorial. Even with the delays with many of the steps due to Covid they were still fast and prompt- I felt like myself and my family were kept updated along the way and they even offered to do something a little extra for me in lieu of being able to be present for his cremation which was so thoughtful. Sheena has something about her, she genuinely cares and grieves your loss with you. She’s a superstar who was meant for this line of work for sure. Thank you all so much.

Ke
Review №21

I’ve never met more genuine and helpful people. Above and beyond to make sure we were fully satisfied and took everyone of my million calls in stride and never once seemed annoyed or too busy to answer every concern. Losing my father was the hardest thing ever but this family made sure to ease the transition. From my family to you all. Thank you so much The McIntosh Family.

Ma
Review №22

This Person, James was the best thing that happened when we were in a sad situation. he comforted us and he helped us for my Mom’s funeralThank you James

Sh
Review №23

They handled my moms care quickly and with great care. Sheena assisted me with transferring my mothers remains to a living tree urn. I am extremely grateful for them being there and keeping me. On track of tasks that needed to be taken care of.Thank you again.

tr
Review №24

I cant say enough about James and Kim. When your loved one passes its hard enough to deal with but then making arrangements. The hospice folks didnt leave my brother with his dignity, I wasnt aware until later when it hit me. Wed asked for him to be dressed in the suit wed chosen. James was more than happy to put it on him. He came out and said hed left his shorts on for extra padding? I remember looking at my husband crazy but then realized why later on. Long story short he left him with his dignity without making a fuss over why. I would use them again God forbid I need to anytime soon. They truly care and it shows just in their faces and voices. Not to mention all of this happening during covid. I called and they were there in no time and didnt rush me. The price for anything you decide to do is very modest. I just recieved my brothers ashes and they acted today just like the day he passed. Thank you guys, youre truly following your calling from above❤❤

Ma
Review №25

Was left w/o the aid that was expected when my son died. I called on a holiday & a Sunday. They have come to my rescue. Even though they have low charges the service is exceptionally wonderful. I believe finding them was a God Thing indeed! Trustworthy & sincere. You can feel safe trusting them to take care of your loved ones needs.

Te
Review №26

We unexpectedly lost my Uncle 2 weeks ago and Graceful Memorial Cremation was recommended to us. This was such a blessing during a very difficult time. James and his wife Kimberly were so patient and kind in their guidance through the process. From their communication and explanation of the process start to finish they made this impossible task possible. Thank you for your empathy and caring, we truly appreciate all you did for our family.

Br
Review №27

Extremely kind and helpful people. They were very helpful in our time of sorrow. A really great group of people who really care about doing what’s right for your loved one. You won’t regret using this company. Kind, caring and professional.

Ti
Review №28

They were really sweet and helpful thank you.

Sa
Review №29

Graceful Memorial Chapel is a very respectable place. The Owners and staff were very supportive and very caring. They explained the whole process and what was to come with my dad. The owner James even personally brought my dads cremains and a flag for his service with the navy home.

Sa
Review №30

James and Sheena were absolutely wonderful. They were kind, caring, and respectful. They helped me every step of the way and they were extremely patient with me and all of the question I asked them.

Er
Review №31

We lost my nephew suddenly just before Christmas this past year. I contacted Kim and James and immediately they took the pressure off of us and walked us through the whole process of handling his service. They were so caring and attentive. They immediately became a part of our family. They continue to stay in contact with the family offering their support even after my nephew’s service. I would also like to mention that my nephew was a huge Texans football fan. Kim and James went the extra mile by making his service extra special. They had Texans magnets made with my nephew’s name on them as well as, Texans flags for the hearse. They did all of this out of the kindness of their hearts and we can’t thank them enough. They are one of the kindest and most compassionate people we know. We will forever be thankful for them.

Wi
Review №32

Being a priest, I have worked with a number of funeral homes and chapels. Having lost my father in Houston, Texas, Graceful Memorial Chapel was recommended to me. I am so thankful to them for their help and service in a time if need. I highly recommend Graceful as they are not only professional in every way, but their kindness and willingness to help went beyond what I have ever experienced before. I am grateful to them all.

Sm
Review №33

Me and my family wishes to thank the owner James Rix and the employees of Graceful Memorial Chapel for the excellent services. James-guided me step by step in expediting the cremation service for my dad. With his help we were able to cremate him on third day as my mom’s wish. He is extremely kind and compassionate. No words can express my headrtheart thanks to James Rix. My Dads passing was sudden and unexpected, I am eternally grateful for him providing the over and above care and help.May God richly bless you all.🙏🏼❤️🙏🏼❤️🙏🏼❤️🙏🏼❤️🙏🏼Parmar & Shah family.

Br
Review №34

These are difficult times and we were able to get help from the moment we called. We had no arrangements made, just a card from Comfort Care Hospice giving us info.on Graceful Memorial Chapel.James & Kimberly, the owners were so giving, kindhearted, helpful. They made this time easier for us. I highly recommend them. They went the extra mile for us. Thank you... Eric & Brenda Poller

Ch
Review №35

The process of loosing a loved one is so hard. Everyone at Graceful Memorial Chapel has gone above and beyond making all of my moms final wishes happen. I couldnt have asked for a better place for my mom to be taken care of, truly. I will be forever grateful, thank you!

Le
Review №36

James, Kimberly and Sheena have made my experience after losing my father, very smooth, helping to take the stress off of me with decision making. This was my first family death that I had to deal with and do the arrangements myself, and they helped me every step of the way, giving me the fairest honest deals that they could. And always available when needed.Thanks so very much !!

Sh
Review №37

When you need someone to be on your side and support through the dark void, look no further than Graceful Memorial Chapel. It’s clear all of the staff love what they do because the service given is beyond expectation. 24/7 availability, compassion, attentiveness to detail, and an ear always lent for all those rants, or venting you could need. It’s my home.

an
Review №38

They are a very warmhearted, understanding, compassionate, cooperative, family oriented and family owned location. They will NOT nickel and dime you in a time of need like this one of requesting their service. Love you guys for all you did for us and how honorably you treated my father. God bless you always!

Br
Review №39

I cannot express how thankful we are to have found Graceful Memorial Chapel. Kim, James, and their team walked us through every step of the process when we lost our loved one. Their customer service is exceptional and we will forever be thankful for their help.

Ka
Review №40

Very helpful. Timely. Good communication. Highly recommend.

St
Review №41

This is the best place , they genuinely care for you and your loved ones and keep you updated thru out the whole process! Amazing prices as well. Highly highly recommend nothing but love here.

J
Review №42

Extremely caring and courteous people. Bent over backwards to help us get through the very emotional death our mother. Cannot imagine a better group of people to work with

Ji
Review №43

The Graceful Memorial Chapel has been a great comfort to me in my time of loss. Kim and James truly care about people and it shows! I felt such love and concern at every step!

An
Review №44

When your love one passes, even in a hospital, you’re left there trying to figure out what to do next. My mother who passed, was to have her brain donated to science at a completely different hospital so this just added to the confusion. We called Graceful Memorial Chapel and spoke with Kim, all confusion was instantly relieved. She explained the whole process of how things would be taken care of and that they would be providing the transportation of my mother between hospitals and then back to the funeral home for cremation.With everything going on that morning, it was a huge sigh of relief to know that the, now, most important thing was being taken care of. Now let me tell you, I called a couple other places prior to calling Graceful Memorial Chapel that morning, I was told everything from “We don’t provide the transportation between hospitals” to being told that I was basically going to have to take out a second mortgage to afford a basic cremation. Graceful Memorial Chapel not only took care of arranging all the transportation but they didn’t leave me financially hurt in the process.I had the unfortunate circumstance of losing my sister 10 days after my mom and without hesitation I called Graceful Memorial. They were able to pick her up from the Hospital she passed away in (Roughly 60 miles away I believe).Before I finish this review, I have to call out Bridgit Sigford. She was who I normally talked to during the process. The care and compassion that Bridgit (and this whole office) shows, goes far beyond them “just doing their job”. You can tell that they really care about you and your loved one(s). Bridgit was beyond amazing in every aspect. So hopefully you’re reading this Bridgit, Thank You, For Everything. You turned my horrible situation into something that I could deal with by letting me know everything was taken care of, your repeated words of care, your hug because you’re a hugger and just for being you. Thank you!

Tr
Review №45

It is easy to give five stars when everything goes as expected. However, the true measure of service is how someone responds when something goes wrong. Kimberly and James were amazing and kept me informed throughout the entire process. Their dogged determination and persistence led to a resolution of the problem without significant involvement inon my part. They were a pleasure to work with.

Ir
Review №46

I just went to this Place there service is awsome . I really enjoy there People and they way the Treat you . Thank you Guys For taking care for our Loved Ones Indeed

Cy
Review №47

Mr & Mrs Rix are very honest and dependable, Honest and compassionate people. They went way and be on to make sure our families needs were taken care of. I highly recommend them . Thank you So much

Al
Review №48

Wonderful and caring staff.My son passed unexpectedly and they went above and beyond to help me and my family through the process. Very professional.

Ja
Review №49

Very professional, kind, and genuine. They arent trying to get rich off of peoples grief and are very affordable. When my mom passed they took care of things and did not cause me to stress at all. I am glad I was referred to them.

He
Review №50

Nothing but entirely professional and compassionate, Kim and James took care of my Dad and in turn brought peace and comfort to our family after he passed away from Alzheimer’s. We are forever grateful to them for being so supportive in such a hard time.

An
Review №51

They are loving and caring people that really love to take care of there customers and I would highly recommend them to everyone that I know.

Pa
Review №52

They care loving people and very sweet and the made my grandmother Funeral was beautiful

Al
Review №53

Wonderful experience. Polite, professional and expertly done.

je
Review №54

Thank you your kindness and support after the loss of my Father.

Ke
Review №55

Great service! Love the people!

ke
Review №56

Very helpful and friendly and professional.

Tr
Review №57

Thank you sincerely for your service

Ga
Review №58

Professional, kind & caring.

pa
Review №59

Thanks James and team for being so human! They made such a tough process easy and convenient! I am really very grateful for everything! Your service is excellent! Thanks for being so helpful and kind! You are such a Great human being !! God bless you all !! Best service ever!

Information
24 Photos
59 Comments
5 Rating
  • Address:3160 Brownie Campbell Rd, Houston, TX 77038, United States
  • Site:http://www.gracefulmemorialchapel.com/
  • Phone:+1 281-809-3485
Categories
  • Cremation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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