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Fond Memories Pet Cemetery & Crematorium
8627 Windswept Ln, Houston, TX 77063, United States
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Ri
Review №1

My heartfelt thanks to this company for understanding and sharing their sympathy for their customers when they have lost their loved ones. I have recently experienced the loss of my beloved pet and I will say they accommodated every request I could have possibly made. As a repeat customer, I knew in my heart utilizing their services was the best choice. They were very understanding in regards to my emotional state and took care of my situation as their own. Very special thanks to the young lady who accommodated my wish in regards to seeing my pet for the last time. I would recommend only their services for pet cremation. Again, very very special thanks to you!2/5/2021. I unfortunately have had to experience loss again due to old age and I want to thank this company publicly once again for being understanding in regards to my emotional needs and special extra requests. Thank you for all you do for your clients. It was such a comfort knowing you are there for me and having my trust. THANKS!

Ti
Review №2

Went in with my babygirl after she was HBC, the staff treated my BF and I with so much care. They were just patient with and the sweetest! Had been here several times for other circumstances and never left a review but had to this time. Truly the best given the circumstance! R.I.P. Coco🐶🌈

De
Review №3

Very kind and easy to deal with. Our cat, Kiba, came home in a nice ceramic urn which was included in the cost.

Au
Review №4

Used them for years to take care of our furbabies final step over the rainbow BridgeVery caring people.

Da
Review №5

I cant begin to explain the emotional distress of trying to take care of something when you lost a pet especially when you have to do something that finalizes your friend is gone. I was so emotionally distraught and Im sorry but I dont remember the ladys name but I cannot begin to tell you the peace that she brought to my nerves I cannot thank her enough I feel like sometimes there are angels hiding everywhere. When I went to pick up waffles ashes I was hoping to hear that ladys voice when I called but she wasnt there I just want her to know what she has done for me. Thank you so much and may God bless you.

An
Review №6

I can’t thank these wonderful folks enough. They were awesome and patient with me with all my questions and concerns with my little man. They have obviously mastered the art of understanding people on the phone that are sobbing. So grateful I got his paw print, nose print and some of his hair clippings. I highly recommend if you need their services. If you are needing their services, I’m sorry for your loss. I had my boy for 14 years.

Sa
Review №7

Staff was very caring and helpful. Couldn’t have done it with out y’all

Gi
Review №8

Today I picked up my 15 year old dog Lucie and my 20 year old cat who died 3 days apart. Losing my dog was unimaginable. I’ve used Little Friends Pet Memorial since the ‘80’s because they are so consistently kind and respectful for those of us who truly love our pets. Michael Brown took care of me last Friday when I brought in Lucie from my vet’s office. He treated my Lucie with such sincerity and dignity. Never would I have thought anyone would give me the space and time to say my farewell to my beloved best friend.Little Friends is so much more than a service business. Little Friends Pet Memorial is a special place where you can feel confident that your best friends are handled with the love, dignity and respect they deserve.My gratitude to Melissa, Jane and especially Michael. You helped made this heartbreaking time a little easier.

st
Review №9

I was in awe when receiving my Foxi baby’s ashes.I have never had a more beautiful memorial for my fur baby.The ashes came in the most beautiful wooden box. Gold plated with her name.The paw prints were done so well, every groove, pad, and nail was visible. Even some hair was left on it. And that somehow made it even better.Very happy that my fur baby was cared for and returned with respect and dignity.Thank y’all

Di
Review №10

This is the best place to take your beloved one. Jane is wonderful. Very caring. Very understanding. This is our repeat business. We wouldnt go anywhere else. Love your pet. Please let Jane take care of them. Thank you Jane. Diane Delgado.

Lu
Review №11

We lost our baby girl 6 days ago so it was very difficult to let her go. When I walked in I felt sadness of course but compassion by the owner and a Hispanic woman. Im sorry I forgot her name. But she explained the process to us and was very understanding because I just couldnt stop crying. The price is reasonable. They have beautiful urns to choose from. Its very clean and nice. I just picked up my little girl yesterday. She was placed in a wooden box with her name on the front. I was also given a certificate and a very kind card that brought me to tears. I thank you ladies for making my visit with you quick and easy. With much respect I hope not to come back anytime soon.

Tr
Review №12

My family has been using Little Friends Pet Memorial since I was a child. They have always been incredibly friendly, compassionate and accommodating. We have lost 2 pets in the past 3 months and Jane has been the sweetest person to deal with. We would never consider using anyone else.

Al
Review №13

Michael met me at the door this morning ready to console and make sure I knew he was going to take good care of my boy. This is the greatest place. I have had the occasion to use them several times over the years. They have always made me feel they understood my loss and treated my pet with respect.

St
Review №14

Jane is a very helpful, companionate, & caring owner. They did an amazing job during this horrible time of our life. I’m very grateful for their service they provide & wonderful bedside manner. We will go back to them 💜💜💜

Va
Review №15

I really recommend this place the staff is so nice and respectful. Definitely made the experience of losing a furry loved one a little easier.

Ti
Review №16

Wonderful staff. So respectful and treat our pets the way we do; as family members.

Mi
Review №17

Having spent almost my entire life in the pet care industry, I was privy to some horrible issues that involve this industry since there is basically no regulations involved. This organization is one of the very few we trust to take care of our babies when we release them. The litmus test for anyone selecting this type of business is, do they allow a witnessed cremation. If the answer is no, keep searching for someone who allows this. No exceptions should be made.

Mr
Review №18

We lost our beloved dog last month.We are still in the process of confusion.We are trying to understand what happened and accept her death.The process at Little Friends Pet Memorial was first step to accept the reality.We were given time to have very calm and lovable last moment together in the quiet room.The lady at the front desk was very considerate and sincere.The staffs never rushed us and just stood quietly by until we were ready for the cremation process.Cant thank them enough for their help through our difficult time and thank you very much for lightening our pain.

Br
Review №19

After living in Houston only a year, I suddenly lost my best feline friend Jasper to a liver disease. I was devastated and did not know where to turn for cremation for my beloved cat. I was very lucky to find Little Friends! The staff were so kind and treated me and my cat with great compassion. They did a wonderful job and returned Jasper quickly (just a few days) in a beautiful engraved box. They also made a beautiful pawprint ornament and took inked paw and nose prints for me to remember him. The price was very reasonable. They have all kinds of urns to choose from. I highly recommend Little Friends to anyone wishing for a fine memorial for their pet.

Ta
Review №20

Lost my 9 year old boxer which was the toughest thing but Little Friends was right there for my family. Two gentlemen came to my home to pick him up and they were very caring and listened to me rant on my amazing dog. Very comforting and reassuring people.

Je
Review №21

Staff was so kind and compassionate. I added her paw and also received a print of her nose, i cried with HAPPINESS!!I RECOMMEND THEM TO EVERYONE!

Na
Review №22

I lost my cat in July after 3 years. I had her cremated so that I can put her in my necklaces and now she will always be with me. The box turned out beautiful and so did the paw print, I couldnt be any more satisfied.

Am
Review №23

Wonderful and compassionate staff! I highly recommend their services.

Je
Review №24

The staff is truly wonderful, from Jane at the front desk to the gentleman who picked my dog up to the owner, they are all truly kind people. Every staff member was kind and patient with me during this very tough time. I wanted to choose a place that would respect my dogs body as much as I did when he was alive, and they did. I witnessed their compassion for animals. I chose a private cremation with a witness. All of the staff present during that early morning stopped what they were doing to stand along side my dog as the process started. The ashes were returned the same day, during the beginning stages of Hurricane Harvey. I highly recommend and will use them again when the time comes.

An
Review №25

Im so thankful to have taken my precious boy here. It was a very positive experience during a rough time. Annah and Jane were so helpful and patient with me and went above and beyond! Michael did a fantastic job on the clay paw print and I am so thankful for all of the employees there that made it happen. Thank you so much LFPM! Yall are the best 😻🙌Anna M. ( Pierrot Nene)

Ri
Review №26

FROM MY HEART...I AM COMPLETELY THANKFUL TO THIS BUSINESS...I have used their services on 4 occasions, and have been completely satisfied. They are completely professional and understanding in regards to your emotional state when you have just experienced your familys loss. I honestly could not be more thankful.

jo
Review №27

Little Friends made a grave human error but they gave us a heartfelt apology that we felt was very genuine. They did all we ask of them but our beloved Naja was cremated without us being present Little friends gave us an urn ,necklace,and pawprint and refunded our money for the mix up thank you guys for caring

Ca
Review №28

Horrible how they treat these pets when no one is watching. I work at a clinic they service and witnessed one of their drivers literally throwing pets into their truck.

na
Review №29

Does the Houston spca bury our pets here?

Je
Review №30

After looking for places to take my dog who I had for 14+ years, I did not want to take her somewhere I did not feel comfortable with. I am more than happy that I found this place. I am very satisfied with the service they provided and how the cremation was handled.The person who helped me at the front desk was kind and compassionate.

Ro
Review №31

So compassionate. Love this place. Highly recommend.

Me
Review №32

My baby would have been 14 the week she passed. It was a long and really rough week before and while we knew it was coming, I didnt really have the ability to break down. I just knew I had to be there for her and be brave for her sake. When she passed away at home, our local clinic sent her to yall. Within a week, we received her ashes back. I am so thankful for yall that I was finally able to make peace and finally break down and cry. Her beautiful polished, personalized box sits in my room and every night I can tell her that I love her. Thank you so much.

Te
Review №33

My daughter took her beloved bearded dragon here for cremation. Staff was so compassionate and helpful during a very difficult time. I know when the time comes with our other pets, this is where we will go. Thank you again for everything!

Gr
Review №34

The entire Little Friends Team was amazing. The experience could not have been any easier or better during our time of loss. Their service was extremely fast and done with such professionalism and compassion. They are a must use service... Highly Recommended!!!!

Mo
Review №35

If I could give zero stars I would. The passing of my dog Nacho was incredibly hard. I trusted Little Friends Pet Memorial to do all the things they said they would. They forgot to get his paw print that I asked for even after speaking with them multiple times. Sorry doesnt fix a mistake that is irreversible! Be cautious if you choose Little Friends.

Ju
Review №36

I cant thank the staff at Little Friends for their kindness and compassion! Matt was very understanding and helpful when he picked Shadow up from our home. I appreciate all their very compassionate treatment of Shadow. Thank yall so very much!!

Sh
Review №37

This is the third time I have used this companys service. They have been wonderful and compassionate each and every time. They truly go above and beyond what is necessary which is so appreciated when having to conduct business while you are grieving. I cannot recommend them highly enough.

Ma
Review №38

My sister had her little dog cremated there and everyone was so kind and caring. Very nice place also.

Kr
Review №39

On one of the worst days of my life this company did an excellent service for me. Matt arrived on time and was so respectful to us and my dog. The ashes were returned in a beautiful labeled box urn. Thank you.

Ca
Review №40

JW and his team run a first-class operation. They are professional, caring and supportive and make a tough situation as easy as can be. I would highly recommend using Little Friends to take care of your pet.

ma
Review №41

It’s unfortunate but we we paid for a paw print and they forgot to do it. We asked for some of Nacho’s ashes to be put aside and they forgot to do it. When my daughter called their excuse was they had a new system. If this was a human funeral home they would be subject to a lawsuit but because it’s a pet the only damages are those actually incurred in the burial and cremation. There are no damages for the emotional pain and suffering this business inflicted by their gross incompetence. Be aware of this business and their incompetence if you wish to use them and the excuses they trot out when they make a mistake!Mark P

Li
Review №42

A very nice service they provide. Thanks so much. Im so grateful for them.

Ti
Review №43

All the people I delt with after the passing of my Chevy dog were absolutely amazing! The compassion is beyond comparison. My special request was granted at no extra charge. I even spoke with the owner and he helped complete my request.

Es
Review №44

Everyone at this place has treated me wonderfully. I wouldn’t take my pets anywhere else. I appreciate their kindness and compassion at my time of need. Thank you!

So
Review №45

My heart is so touched by these caring people who take away so much pain by simply picking up your fur baby to doing such a gracious job of cremation. Thank you for helping us keep his memory alive.

ca
Review №46

The staff of Little Friends understands the bond a person has with their cat or dog and they take the time to express their heartfelt sympathies..very genuine....I have been a customer for over 15 yrs and take comfort in knowing that when the time comes for one of my cats to cross the Rainbow Bridge, Little Friends will be there to take the utmost care of my precious kittys final destination. Thank you Little Friends for caring.

Ty
Review №47

The compassion that they all showed from the on call gentleman to the young lady that called to let me know that my beloved friend was ready to come home most definitely helped relieve some of the sting out of our loss. We are still hurting, but words cannot express how much we appreciate your kindness, thoughtfulness and well done services.

Br
Review №48

I recently saw proof of the horrific things they do hidden behind all the smiles and kind words they give out. Stay far away.

Jo
Review №49

It really sadness me of how i was treated here, especially in very hard time.After looking for several places to have my fur baby cremated i came across this place. I seen all the lovely reviews of the facility and their staff just to be very disappointed with their service. Jane made this experience for me extremely horrible and unforgettable after referring to my fur baby as a collection ready to be picked up She has no customer service skills and was so insensitive. I would have thought she would have had more compassion especially working in a business like this. I addressed the situation with her and she did not seem sincere.

No
Review №50

While in Houston where my wife is undergoing treatment at M D Anderson, our 10-year-old cat Annie died. Being in an unfamiliar locale and not knowing anyone, we found Little Friends Pet Memorial services. With care, love and understanding of our situation and sadness, Annie was cremated with her remains placed in a nice wood box with her name on a brass plate. The whole experience was handled with compassion and love. We truly appreciate how our broken hearts were made a little better knowing Annie received the loving attention and care from folks who understand the unique relationship between pets and owners. Thank you.

Ki
Review №51

They were very compassionate and were very helpful with all the arrangements.... I would defiantly recomend them to anyone.... I will be doing business with them forever

Je
Review №52

Omg I loved the service that this place provided..And they made me feel like they were as in love with Sebastian as we were..They are truly a wonderful facility for a grieving animal lover who just lost their loved one..

Je
Review №53

Losing your pet is hard enough, but the employees here are very kind and compassionate, and the turn around is very quick. I had several special requests and they were more than willing to help with whatever we needed.

Ca
Review №54

They are the kindest caring people over there. Every employee I spoke to had kind and such helpful things to say to me as I am going through this grief.They are compassionate to however one deals with their pets loss.I went there 14 or so years ago and now again. Thank you Little Friends !

Ja
Review №55

I had to call to get a replacement plate for my fur-babys box. Not because they spelled it wrong. I spelled his name weird and never corrected my vet about it. I cant remember her name but I spoke to the nicest lady from the UK ever! She helped me out with no problem and even told me how to take the other plate off without me asking. I am so appreciative of this company. Thank you so much!

An
Review №56

I highly recommend them.I recently took my 12 year old chihuahua andThey were both professional and compassionate with our lossThey even offer to place a small amount in form of a necklace and its honestly very comforting.

Ad
Review №57

Extremely nice. Don’t go anywhere. Would recommend this to everyone.

Bi
Review №58

They did an amazing job with my babys ashes and I got the clay paw too and its beautiful too! I hope to use there services again! Just not soon

ca
Review №59

This was all so unexpected and still very painful. All of the arrangements were actually made by VERGI Emergency Animal Clinic. I will say VERGI was and always has been AMAZING!!! They called when Little Friends Pet Memorial had our Pet ready (4 days). Everything was done so perfectly and with genuine care. The box was very nice, the card and certificate...Everything was as perfect as it could be given the situation. I have peace now.Thank you all.CI

Di
Review №60

Quick and respectful, friendly staff..highly recommend this place

De
Review №61

I have used them 6x now sadly. They are the Absolute Best Very kind and compassionate

Re
Review №62

Thank you all for all that you did to comfort us and make LouLou feel safe while she was with you... We truly appreciate everything and all of the wonderful individuals that guided us through this most difficult experience.

Je
Review №63

Most caring and compassionate people. We will never go anywhere else.

ch
Review №64

Thank you for being so kind i lost my 15 year old dog on 5-17-17 his name is chico thank you for your services to my first experience of a lost one

TI
Review №65

Amazing is all I honestly can say

re
Review №66

Loved my babys box, certificate and card

Ri
Review №67

Was treated very well/they went above and beyond what they had to/thank you

Pe
Review №68

Thanks to Little Friends Pet Memorial I have given the dignity and respect to my 2 little ones, who were not only our company but part of the family for 15 years, Their Respect and Professionalism help you deal with the pain of loss and farewell of the ephemeral life of these beings.If you really love it, this is the place where you should bring it so that its cycle ends with love and dignity it deserves. Who gave you love, company and joy so much time are THE BEST

Information
5 Photos
68 Comments
4.3 Rating
  • Address:8627 Windswept Ln, Houston, TX 77063, United States
  • Site:https://www.fondmemoriespcc.com/
  • Phone:+1 713-974-2744
Categories
  • Cremation service
Working hours
  • Monday:8am–12pm
  • Tuesday:8am–12pm
  • Wednesday:8am–12pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–12pm
  • Sunday:8am–12pm
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