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Ronald L. Rumbaugh DDS PCPine Valley Dental Group
10506 Coldwater Rd, Fort Wayne, IN 46845, United States
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J
Review №1

Most people at this dental office are very nice but we had a VERY, VERY BAD experience with a hygienist today. I had a great hygienist but the one who tended to my children was very bad. It was an older lady with gray hair and I watched as she tried to tend to my 4 year old daughter. It all went down hill when the hygienist tried to pry my daughters mouth open instead of letting my 4 year old do it herself. If you know anything about children you do not force procedures on them. The hygienist then called my daughter a drama queen and said she should be able to cowboy up. She said most 4 year olds could handle this and than she bullied my child by telling her she would get no toy. I should have walked out at this point but I was just so uncomfortable and shocked. My 9 year old watched and told me when we left that he was very embarrassed and angry. This hygienist should be fired. She brings the business down and I am sure I am not the only one to complain about her.

Mi
Review №2

STAY AWAY FROM THIS DENTIST PRACTICE. My little sister recently went to this practice to have a few cavities filled and also a route canal surgery performed. She was told that this would be done in two separate apts and that the first one would just be the cavity fillings. Soon after the apt started, she voiced to the dentist assistant that she was experiencing serious pain during the cavity filling and the assistant didn’t acknowledge her pain and she she shouldn’t feel anything she was given the appropriate amount of numbing agent. Long story short, there was a miscommunication and the assistant was performing the route canal without the correct prep and numbing. She is now extremely traumatized and will likely be afraid of the dentist going forward indefinitely. The worst part about the entire experience was when I called in to complain about the terrible service, the front desk didn’t even give me the time of day to listen to what I had to say. Terrible dentist practice. Stay away.

He
Review №3

So if you want to know what its like to go to the dentist in 1982 with no computers, go here. Seriously, its really dated, he will actually hand you dental book from before they had screens to show you what and why he is doing everything, rather than pulling up x-rays onto a display. That made me question what was going on. The employees hate this guy too. Then he tells me he wants to remove all of my composite fillings and to replace them with metal fillings... comeon man! He told the same sales line to my wife too, we decided to go elsewhere because neither of us have had a dentist recommend pulling every filling for metal fillings. Im so glad I didnt let him convince us to spend thousands for his benefit. Yes he is experienced and can perform work, but you can tell that old dog hasnt changed in 30 years. I felt sorry for his employees too, he was not nice to them at all.

Al
Review №4

Always gets me in so quick when I have an emergency. Friendly staff and wonderful dentist. Hes been my dentist for many years.

Information
2 Photos
4 Comments
3.3 Rating
  • Address:10506 Coldwater Rd, Fort Wayne, IN 46845, United States
  • Site:http://pinevalleydental.com/
  • Phone:+1 260-637-6976
Categories
  • Cosmetic dentist
  • Dentist
Working hours
  • Monday:8am–2:30pm
  • Tuesday:8am–5pm
  • Wednesday:8am–2:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:12–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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