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Herbology Dispensary
2730 Jackson Ave, Ann Arbor, MI 48103, United States
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Ro
Review №1

Great folks, helpful. Curbside service transactions have always been smooth and timely.Always updated on specials. Which are frequent.Enjoy

Se
Review №2

This place is amazing! The staff are nice, patient, and knowledgeable. Cant wait to go back.

Re
Review №3

I love the vibe, the workers, even the customers that come in. Its a great place to go especially people who have never been to a dispensary. You will feel safe and comfortable. The manager should be really proud honestly. My only complaint is that you guys arent on Leafly 🤷🏽‍♀️ but its not a crazy problem.

Sy
Review №4

I always have a nice and easy experience coming here. They never over or under explain product and always make me laugh. Today they even slipped some extra surprises in my bag and didnt even brag it up or tell me. Really kind. On top of that, the product itself is always good, Ive never had a problem with it. Really enjoy going back.

Ti
Review №5

I was rather nice. Wasnt busy, tender was knowledgeable, and I was able to ask questions about products that I feel rushed to ask in other similar places. A bit far for us to go yo on a regular, but will stop in when out thar way west. Great job!!!

Ve
Review №6

I absolutely love this place.It is close & the staff there is so friendly and so helpful.They are very knowledgeable and know exactly what they are doing. If they dont,theyll find out.There is a Rewards opportunity based on what you purchase that you can use as additional money back on your purchase or your can save it to let it build up.I always get exactly what I need everytime I go there.I love this place.Venus Heard

Al
Review №7

First time..knowledgable ..nice..professional... Will be back...

Ty
Review №8

AWESOME all around. Friendly and fast service. Staff really knows their product and its shows! I wish I lived locally, i would become a regular customer! Would definitely recommend!

st
Review №9

Great recommendations, awesome variety, love this little gem!

Ch
Review №10

Great store. Very quick and friendly staff.Good bud but dont buy bowls or bongs, cheap import glass breaks with a slight breeze.

Br
Review №11

This place is great I was driving past it every day to go somewhere else. Highly recommend this place and Andy was super helpful and informative. Plus I guess I earned $10 worth of loyalty points because it was double points day. Will be back to buy more carts and try out the other stuff they have.10/10 because they have vegan edibles 🔥🔥

Gr
Review №12

The people here are great! .. nice and helpful. They have a good selection and Will help you find the right products for you

Ta
Review №13

Absolutely my favorite dispensary!! Stephanie is always sweet, helpful, and patient when I cant make up my mind. And the loyalty points save me tons of money! Love this place!!

G
Review №14

Was there couple days ago and had a great in-store experience. The staff was absolutely polite. Storm I guess was the name of one the employees there who helped me with my purchase. He was super helpful and very honest about his opinions which I always appreciate when I go to a store/restaurants and ask the employees about their.

Ky
Review №15

This place sucks. Quality of product is marginal at best. Good luck getting an of their pre-rolls to burn properly. Takes longer to get in and out than anywhere else. Prices seem to run higher than other shops in town, and the staff has been rude and unhelpful every time I’ve been in.I think you’ll have a better experience at skymint, exclusive, sticky ypsi, patient station, arbors wellness.

Ty
Review №16

Very helpful and knowledgeable. Good experience with great products!

Al
Review №17

Shopped both curbside and in-store. Khaley and the guy with long hair (forgot name, sorry) were very helpful. Love the atmosphere, especially the terpene chart with food pairing recommendations. I was told this review would count for 2 loyalty rewards, 1 from each visit. Only dispensary Ive felt inclined to be a return customer.

Da
Review №18

Always a great selection, good deals and knowledgeable employees.

Au
Review №19

Extremely disappointed with the product I received. Today was my first time visiting this location since it was formally tree city. I LOVED the product from tree city. Never had any issues. Today, I bought a 1/4oz of Purple Ghost OG.....never again will I come back to Herbology. Popcorn buds, full of nothing but stems. I could care less about the size of the buds, but when theres literally bare stems, bigger and thicker than the bud itself, all through out the order I placed.....what a shame. If I could smoke stems, I wouldnt be paying $60 a 1/4. That is all.

Du
Review №20

Ben helped us out as soon as we got there and made it a super easy and pleasant experience.

PP
Review №21

Best dispensary Ive been too. The workers helped me to get the best discount possible and were very knowledgeable. Highly recommend checking them out!!Ann arbor location. Ask for the guy with the long hair hes very helpful!!

Tr
Review №22

Great selection, easy online and in-person ordering. The prices are slightly high but competitive. My last visit was in person and I was helped by a bud tender named Morgan. She was excellent. Very friendly, knowledgeable and helpful. But honestly everyone was great. I’ll definitely visit again and I recommend them 100%.

Ti
Review №23

Really like this place. Good prices and nice workers. Also, the product didnt suck! 😁

Ta
Review №24

Good products. customer service lacked as all the employees seemed to be very unenthusiastic didnt feel quite welcome but overall wasnt horrible.

An
Review №25

The bud tenders are nothing shy of amazing! Helped me get what I need! They were all great! ☺️😊 i am a returning customer but my bud tender today was so much help and so patient with me and all my questions.

Ti
Review №26

Poor parking. Staff generally polite and professional.

Vi
Review №27

Love it. Easy to get in and out. One of the best. Nice, inform staff, will educate you on any thing you need to know.

Ja
Review №28

This is a great place. People are friendly. Picking up my order from my car after purchasing it online are the best option. I went inside once and it was clean. It is a little bit pricey but, worth it! I have been here more than 8 times. I would recommend Herbology!

An
Review №29

The store was clean, the staff were friendly, and they have great products. They have great prices and deals; knowing that you have a safe product and where your product comes from is invaluable in my opinion. Hats off to Derek; he was super helpful, patient, and completely made my experience one to remember. Will be coming back to say hi to him and shop some more.

Sa
Review №30

I absolutely adore everyone that works here!! They work so incredibly hard & are always incredibly thorough & wanting me to get the best deal!! One con I don’t like is the fact I can’t tip them. The donating is nice, but I do that on my own time. I would much rather be able to give that money to my Budtenders. Maybe dedicate a day where proceeds of sales go to the place you donate to. Please allow the staff to accept tips. I really truly love your dispensary. I live in Garden City & pass numerous ones just to go to yours bc I feel safe & comfortable at your establishment. Keep up the excellent work but LET ME TIP!! :)

He
Review №31

I have been getting my cartridges from here and they’re the best deal around Ann Arbor. You can use point system and they have sales and deals each week. Great place. Fast! I like that.

Da
Review №32

An adult candy store with excellent customer service!

Ma
Review №33

Place was awesome! Got me in fast being a first time member. Had good stuff.

Ma
Review №34

One of my favorites places in Ann Arbor, happy knowledge staff and great specials. Easily the best location to grab something on your way in or out of town.

D.
Review №35

The workers here are phenomenal especially Drew, the staff is well knowledge and has great customer service. The one downfall is their flowers keep switching out daily so they prices change a lot, also not so many sativa strands. I do recommend this place though!!

Jo
Review №36

Very informational and very friendly staff. I feel comfortable asking questions about products. Loved the edible Carmel’s but you have been out of them. Great experience! Would recommend this location to everyone. Thanks staff.

Li
Review №37

Ryan was awesome! The whole team was very well in sync and did a great job of making me feel welcome! They very good product selection for what I was looking for. Ryan was very knowledgeable. I also like the place was super clean!

Me
Review №38

Drew and the other staff have been courteous and knowledgeable about what were asking of them in terms of product knowledge and what would work for self medicating. Amazing!

Ps
Review №39

I bought this 7g, they gimme one free preroll but its only 5.5g in jar make sure yll weight before left the store, they let me buy medical weed behalf my friend card, I paid grab bag walkout, but when I call em complain about its less thn I paid for they said we cant do anything because its not your account, but they was know I have no card but still sold me Medical strains but Ill figure it out sum wait & watch

Je
Review №40

This is my 2nd location visited and both have been great experiences! I was helped by Kodiak this time and he was super knowledgeable and friendly, ultimately helping me get exactly what i needed. His coworker buddies were also able to help me identify a certain flavor to avoid (burnt popcorn) that had haunted me in the past. Thanks Herbology !!

Ti
Review №41

Very simple and easy. They make sure to be friendly and get you what you need. Defiantly will be coming back (:

St
Review №42

I have to stop in everytime Im in Ann Arbor! The staff are so helpful and friendly. They take the time to answer any questions Ive had and pointed out some great products I wouldnt have tried otherwise. I cant wait to come back.

Li
Review №43

Excellence customer service . Knowledgeable about there products . Excellence product .

Da
Review №44

Prices are a little high, but so is the quality and so am I!!The staff is super knowledgeable and helpful, definitely a wonderful place to get some great bud. Their variety is nice, just wish we had a few more sativa strains! Overall awesome place and would definitely recommend!!

Ru
Review №45

Storm is always knowledgeable and provides amazing service. Great location!

Na
Review №46

Good selection, I like their products. It helps me out a lot.

Ra
Review №47

First time visiting and Kodiak helped my friends and I! He was amazing! So helpful and suggestive, helped us out with all our needs, will DEFINITELY be back ☺️

Se
Review №48

Very friendly and informative and good prices

Ch
Review №49

The staff is always extremely friendly for me every time I go in. They also have some of the better prices Ive found. All around a pleasant and easy experience for me every time Ive shopped here.

Ga
Review №50

Great place.. Great experience

Da
Review №51

Ive been coming here exclusively for a few months. The location is convenient for me, the selection is good and the discounts and loyalty points are a plus; also the folks working there are friendly. If I had to nitpick, the curbside spots are an adventure to get in and out of, but thats more of a result of having to adapt to the shape of the parking lot and not Herbologys fault. Ill continue patronizing them for the foreseeable future.

Ro
Review №52

Definitely do your homework other wise the selection will overwhelm you. Great Friendlys Staff.

Sa
Review №53

The staff is super awesome friendly enviroment..Will definitely be back and definitely recommend anyone to go there..There deals and products are phenomenal...Thank you for the experience....

Sa
Review №54

Good selection of good products for a decent price. Customer service was great, also got some nice free swag. Have some good specials for first time customers.

HD
Review №55

One of their nervous white guys got my order wrong even after ai double checked with him, it was clear he didnt like me either, watch out for that little weisel

Ch
Review №56

This place is awesome. Morgan is amazing there, and knows what she is doing!! The other staff is always friendly and helpful. They always have a great selection of vape carts and bud. They usually have sativas that I cant find anywhere else.

Je
Review №57

I love this place! We travel an hour to come here, well worth it!

Je
Review №58

Our budtender was super and check-in experience was smooth. I was not purchasing. Just tagging along so I cant speak for the transaction process, but it seemed fine and I heard no complaints.As an autistic with hyperacusis the sound was disorienting in the sales room/bud room. With necessary and appreciated masks for Covid-19, plus the acoustics, it made it hard for me to understand everything being said. Thats not the fault of the budtender, though. She deserves 5 stars! The business, though, should put some baffles up for sound dampening. :)

Mi
Review №59

First time visit and they were very friendly.

Je
Review №60

Awesome first experience here. Will definitely be back. Staff is knowledgeable and super helpful!

Ti
Review №61

My herbologist Khaleb was very helpful, knowledgeable, and pleasant to work with. Thank you Khaleb for an awesome experience.

An
Review №62

Great store and service, Storm hands down the best budtender, great product knowledge and advice. Excellent product as well.

El
Review №63

Staff and general atmosphere were super friendly and welcoming. Derek was super nice and helped a ton in explaining the products and helping us make a decision. Would definitely recommend this place.

Ja
Review №64

Staff is always friendly and helpful. All of my purchases have been satisfactory. I think the only thing that could improve this spot would be in adjoining Cafe.

Ke
Review №65

The staff were professional and very personable. I recommend Herbolgy Dispensery.

Yo
Review №66

Morgan helped me pick out some edibles and disposable vape pen after discussing what I was looking for. Very helpful, good price, and will definitely return. The only disappointment was that they didnt carry the MAXX cartridges, but the Sugar House pen was cheaper than the normal price I pay for MAXX cartridges, so it all turned out well.

dr
Review №67

Great dispensary my go to in area

Li
Review №68

Helpful friendly staff.

Pe
Review №69

Its the staff that makes this dispensary stand out. There are also good specials at times and each purchase gives you $$$$ for a future purchase. Check out Herbology if you havent already.

Mi
Review №70

People that really care. Love this place

Ve
Review №71

Everytime I go there ,I get exactly what I need.

Mi
Review №72

My first time to this dispensary and I love it! Great people, great products, and pricing! Would recommend to anyone!

Jo
Review №73

Very professional staff, clean interior, good stock. Will visit again soon! Liam was very patient and knowledgeable! Security is taken seriously so dont be nervous! I could have gone to any of a dozen other places and am very glad I chose Herbology! Keep it up yall!

Na
Review №74

Went in with my father for his first dispo visit. Walked in to a friendly greeter who took our names and put us in their system. They took pride in how clean the store was by the look of it. They even threw in a free hat pin for my collection. Will visit again.

Al
Review №75

Top 5 location in the midwest. Great selection.

Do
Review №76

Overpriced products. I went to another dispensary and got the same products for a cheaper price. My first visit last week was great but I cant say the same for yesterday. I will definitely shop elsewhere for now on.

Ca
Review №77

Very nice place to buy rec weed from. The staff is always genuinely friendly and welcoming. Derek was helpful when I didnt know what I wanted to buy! Thank you!

Am
Review №78

Helpful staff and great curbside service makes a hassle free errand. called to ask about pens before making an online order and Kodiak helped apply my new customer discount before bringing my order out to my car. will be going back soon :)

Tr
Review №79

What is there to say about this place.....awesome

Ni
Review №80

Kodiak helped me out, really friendly customer service and place is nice and clean, will come back

Li
Review №81

First time here, Im elderly. Ieam was very nice. After, I had a lots of questions, he was good at answering them. Some people are new to this, so we definitely need to know all the ins and out of this bussines.😁

Ke
Review №82

Amazing friendly staff. Awesome products. No complaints. Definitely a must when in Ann Arbor.

Mi
Review №83

Very clean and safe, extremely friendly and nice, great prices! Khaleb helped us find some great products as well. Hope to come back soon!

Tr
Review №84

Super friendly staff, knowledgeable and willing to go the extra mile to not only meet customers needs but take the time to understand them. Was extremely disappointed that I was not able to tip the staff for their excellent service anymore.

Mo
Review №85

Love coming here. Would be nice if the staff could accept tips. Not sure why the policy changed.

Ma
Review №86

Storm was very helpful with my order. Good product good price’s. Definitely recommend and I will be returning!!

Em
Review №87

Great covid precautions. Spaced out and masked, thank you! I’m from Kalamazoo, and I was impressed with these prices. Great flower choices.

Ja
Review №88

Friendly people and wonderful service. Would recommend

Ka
Review №89

My fiance and I had a wonderful time at this dispensary and will definitely be returning. Derek helped us so much and made us feel comfortable and he was down to earth and very knowledgeable as well. I would recommend Herbology highly

Jo
Review №90

Great experience with this place. Very helpful and informative, and fast as well.

Le
Review №91

All staff members who have helped me so far are super nice and sweet. There is a nice wide selection of products for an opportunity to find your perfect preference of edibles. This is the first dispensary I’ve visited in MI and I’m so glad I chose herbology. I went to other dispensaries in town and none compare. The coolest feature is their rewards points. You can pretty much save on all purchases. If you need a regular supply I highly recommend herbology because this place has a great spend to reward ratio. They get you in and out quickly without making you feel guilty for taking up your time. I will not being going anywhere else to get edibles. Thanks for great service herbology!!!!!!!

Je
Review №92

Love Herbology! They have a great stock and wonderful customer service. I never leave disappointed!!

Ma
Review №93

Safe Environment! Knowledgeable & Friendly Service!

El
Review №94

Best concentrates in the area. Professional facility with friendly and extremely knowledgeable staff. Kevin answered all of my questions and offered great suggestions. Sour Pebbles and Grape Ape are my new medicinal favorites!

ho
Review №95

I visited Herbology yesterday with my brother and sister. We had an excellent experience with Dereck! He talked us through all of the strains, gave personal opinions, and was extremely patient. He was very friendly and knowledgeable. We will definitely be back soon!

Da
Review №96

Amazing staff! Lee was very knowledgeable, and let me use my loyalty points to pay for my preroll!

Am
Review №97

(Sharing on behalf of Greg D.)Great place, Great options! Josh helped me a ton!Thank you! Will see you again soon!!

Ka
Review №98

Fast, friendly service, the environment feels safe, I would highly recommend this place, my #1 go to place in A2!!

Na
Review №99

Great dispensary with helpful staff and good fair prices.

Cl
Review №100

Prices are a bit out there however product is good.

Information
14 Photos
100 Comments
4.6 Rating
  • Address:2730 Jackson Ave, Ann Arbor, MI 48103, United States
  • Site:https://www.myherbology.com/michigan/ann-arbor/?utm_source=google&utm_medium=gmb&utm_campaign=ann%20arbor
  • Phone:+1 734-245-9309
Categories
  • Cannabis store
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:10am–6pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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