Ive been a patient for at least 15-years and couldnt be happier with the care and assistance I receive here. Dr. Bergstrom and the whole team are fantastic. Recently I was leaving for a trip and my frames broke the day before I was leaving so I called the office for advice. They had me bring them in and repaired them in less than an hour at no charge. Thats a great example of the excellent full service youll receive at Queen Anne Eye Clinic.

Everyone from the front desk staff to the opticians are exceptionally friendly and professional. I haven’t had a negative experience with anyone working at this optical place, making it my favorite go-to for eye care ☺️Thanks QA Eye Clinic, for your warm and welcoming demeanor, and excellent service!

Couldnt be better. Everyone on staff is excellent and works well together to give you a great experience. Ive had a staff member (Paul) go above and beyond by finding a pair of frames that matched my existing broken frames to reuse the lenses. Allison and Eric were both super helpful with my questions, and both of the doctors Ive seen (Dr. Lo and Dr. Chippi) were excellent and patient with my many questions and explained everything perfectly. Thanks and keep it up! :)

I had never gone to the eye doctor before, and these guys made my first experience great. Everyone was really nice. The whole experience was efficient and quick. The man who helped me pick out my glasses was super helpful too.

Great customer service!

All staff are really helpful. 2 mins to reply to email. Eric is super friendly.

I have only been a patient for about 1 month but everything about this clinic has been AMAZING! They go above and beyond to accommodate your schedule and the quality of care is the best I have received in my 25+ years of wearing contact lenses. Nora, Britnee, Lauren and the rest of their staff are the best. If you are still reading this review, stop, and go make an appointment with Queen Anne Eye Clinic!

I had an excellent experience at the Queen Anne Eye Clinic. I really appreciated the attention to detail and thorough exam I received with Dr. Lo and would highly recommend this clinic.

After a year without contacts I knew I needed to get them as soon as possible. I search the internet for the next available time slot in my area and happened upon Queen Anne Eye Clinic; I quickly snatched it up!I’ve seen other doctors in the area and have been disappointed in my prescription, their general organization, and follow up.It’s been a completely different experience working with Queen Anne Eye Clinic. The staff and doctors are so friendly and welcoming. They made sure I got the best pricing on my prescription and followed up with phone calls whenever there were changes.They have gone above and beyond to help me out and I’m so happy with my decision to give them a chance!

Truly THE BEST eye exam experience Ive ever had. Dr Phillip Los expertise is evident from the first moment and I will never go anywhere else.Ive felt like my RX has been slightly off for some time now and my vision will go in and out of focus within a couple blinks. Everything will look good in the exam room but then I get outside and everything changes. Ive been to a few places but Dr Lo is the first to address my concerns AND find the solution. Im so excited to be able to see clearly again.And to top it all off everyone was so nice and genuinely friendly. I just cant say enough wonderful things about this place!

Everyone here at Queen Anne Eye Clinic is extremely helpful and competent. Today, Paul straightened out a pair of metal frames that I had crushed inadvertently with my hand in breaking a fall. He was very reassuring and answered all my nervous questions. My glasses are now good as new.

My visit to this office, for an annual eye exam, was pretty much the easiest doctor appointment Ive ever had. The environment is nice, relaxing and clean. I saw Dr. Lo and he was very accommodating, explained things well so that I could understand, and was efficient. He also was very friendly as I didnt feel like just another name on his patient list. I was in and out pretty quick and did not have to wait at all. They are very on top of their stuff and friendly. Definitely recommend these guys!

This place in no way convenient for me to get to, as it always takes me at least an hour to get there from my house. That being said, I wont go anywhere else. The staff are highly accommodating and very patient. Their selection is awesome, Dr. Lo is awesome, the front desk people are awesome. Best place in Seattle to get new glasses.

Great eye appointment, but out of network and the Optical manager tried to hard sell me on buying glasses there instead of under my eye insurance. Telling me it wouldnt be cheaper... it was, $113 vs the $500 he wanted me to pay.

Dr Lo is very knowledgeable and patient.

Ive been visiting Queen Anne Eye Clinic for about two years and my experience was very good. Once I had to bring my kid with an urgent issue and a doctor examined her right away without a prior appointment. Doctor always performs a thorough examination and explains everything clearly. Stuff is also very nice, friendly and helpful. Living in QA Im really happy to have this clinic so close.Update. Its been four years now, and I could not be happier.

I was very well-satisfied with my first visit at Queen Anne Eye Clinic. Dr. Philip was cooperative and knowledgeable. The office was clean and the staffs were friendly. The parking was not an issue at least the time I visited. I will highly recommend this clinic to anyone and will visit again myself in future.

Ive been seeing Dr Lo for two years. His knowledge, professionalism and attention to individual needs is first rate. This clinic has excellent equipment and they truly are at the front of the pack in their field. They have close relationships with the best ophthalmologists in Seattle and can refer you to the right place if you need different care. I have had several occasions when my son needed immediate attention regarding broken glasses, adjustments, or simple counseling. When Dr Lo was not available, Dr Bergstrom stepped in and saved the day. I hope that they never move since it will just force me to drive further to get their care.

I went to Queen Anne Eye Clinic when traveling for work. I had a bit of an eye emergency and the doctor stayed open to take care of a random person who isnt even his normal patient. Kind, compassionate and deserves recognition. Highly recommend.

I have been going to QA Eye Clinic for almost 10 years. My 5 year old son had his first appointment with Dr. Lo a few days ago. I was uncertain how my son would react and how the staff would treat a little kid. I was blown away and extremely happy by their friendliness, relaxed pace with a young person, and the different methods they used to help my son with all the special eye equipment and vision checks. We found out my son needs glasses and we ordered a pair after a no-pressure sales approach in helping find a pair he likes. My son rates Dr. Lo 5/5 stars and the air puff machine a 1/5 stars.

Dr Bergstrom and Dr Lo are true professionals: very kind, caring, and knowledgeable. They take their time to make sure you are getting the very best care. I always feel welcomed at their office, where they know me by first name. The equipment at the office is high quality and of the newest technology. Thank you Dr Bergstrom and Dr Lo!

All of the staff here is incredibly friendly. Not only was my doctor professional and completely knowledeable, but he actually took time to get to know me and I saw him stopping on his way to the front desk to speak with another of his patients. The staff here genuinely cares about the people that they serve and they are all very good at what they do!10/10 would reccomend!

I recently relocated to Seattle and was nervous to see a new eye doctor especially given my high prescription. Dr. Urbaniak is amazing. She listens to my concerns and explains thing thoroughly. I got lost for my first appointment and was 15 minutes late and they were still able to fit me in. And then there was a mix up with an ad hoc apt and I ended up not being on the schedule. Dr. Urbaniak was able to fit me in anyways.

Love Dr. Bergstrom. Conscientious, thorough, personable, and very knowledgeable! Im moving away and so sorry to have to leave this clinic!!!

The entire office was very kind, knowledgeable and helpful. I highly recommend these guys!

Your phone tree goes in a circle. I wasnt able to speak to a receptionist to make an appointment no matter how many times I pressed 2, as instructed. Thats a poor customer experience.

Super friendly staff, great doctors and huge selection of great frames. Both my wife and I use them for our eye care and its worth the drive from Bryant to Queen Anne.

I was traveling in from out of town and accidentally found myself without any glasses or contacts. The Queen Anne Eye Clinic went ABOVE and BEYOND in every way to help me regain sight before a big presentation. Thank you so much!

Prompt, professional, and friendly service. Everything was well run and overall a great experience.

Great work on eye exams and super friendly. I have bought two pair of glasses there, one regular and one prescription sunglasses. The first pair was the regular glasses and they could not adjust them to fit me correctly, eventually apologizing and letting me leave with a bad fit which I am still tweaking. They also scratched the frames during adjustment and told me to come back in about a year and they would replace them. Still do not understand the logic. The prescription glasses were great except the frames were slightly small and I was never told there was a larger option. I would have liked to try both before spending $450 dollars on the shades.Overall a great place, but I will not buy frames from them again without checking other options.

Two little girls walked in very nervous and left feeling really good about themselves and their new look. THANK YOU for putting them at ease and making them feel comfortable.

Wonderful doctors and attentive receptionists!

I dont think I have seen a better and a more patient doctor than Dr. Philip Lo. I cannot trust my eyes with any other doctor now. I have suggested my husband as well to see Dr. Lo. The staff is friendly and scheduling the appointment over phone was quite easy.

Professional, courteous staff. Clean, nice office. Good selection of frames. Overall good experience.

Very attentive, nice staff and doctors, but they sometimes fail to follow up or write down appointments properly.

Awesome responsive, friendly, professional eye clinic!

Queen Anne Eye Clinic provides excellent care at every level--from politeness and knowledge of reception to the knowledge of your eye doctor. Efficient, runs on time .wonderful experience, time after time

My wife and I have been going to Dr. Bergstrom for several years and have always had an excellent experience. There is something about having a private eye doctor that makes a necessary medical visit much better than if we went to a large cut rate operation. Dr Bergstrom is always friendly has an excellent professional demeanor when doing examinations and is always responsive to our needs as patients. He does not try to sell us anything we dont need.We have continued with Queen Anne eye clinic for our needs even though we have moved to Snohomish County. The trust that we have in the Doctor and the positive experience we have each time is worth the miles and effort expended to travel to Queen Anne Eye Clinic for our annual eye examination.

Everyone here is so nice and helpful.

Dr. Bergstrom is the first eye doctor Ive ever had to see. His caring nature makes appointments a joy.

I have been seeing Dr. Bergstrom for my eye care many years -- Ive lost count, but at least 8 years. I wear bi-focal contacts, and getting the prescription right can be tricky. I am near sighted and require reading glasses. Dr. Bergstrom is always friendly, and patient. Hes great about adjusting my prescription so that I can see clearly to read and while Im driving. Im so thankful that I dont have to wear reading glasses, because I never have them when I need them.I moved to Bellevue, but Ii still drive back to Queen Anne to see Dr. Bergstrom. Its super convenient that I the office has parking, as well. Ive never had any issues with insurance coverage - the office handles everything smoothly. Ive also seen Dr. Lo, and he was great, too. I recommend the clinic without hesitation.

Friendly, helpful staff, and knowledgable doctors. I highly recommend QAEC!

Always seen promptly, good explanation from bergstrom of the eye problem we are treating, like how I get to see the retina scan outputs and can view the month over month comparison of results.

Best eye appointment experience I have had.

Weve been seeing Dr. Bergstrom since 2003 and have had nothing but excellence both professionally and personally. Wouldnt think of going anyplace else.

Good exam, poor lens & frame turn around — expect delays and mistakes

Dr. Lo went beyond the purpose of the appointment and spent extra time examining my eyes and talking with me about my concerns.