Nice shop. Products are a bit expensive but the vibe is chill and the staff is knowledgeable. Part of your money is going to keep up the atmosphere, but I like it. I don’t mind paying a little more to shop somewhere that is fun to look at. A lot of lake city shops / stores are shady or run down. I appreciate that they put effort into keeping it up. They also let me put my expensive bike inside the store while I shop. It’s a nice plus.

This place is great. Always have something new to try, and the budtenders have never steered me wrong. Seriously great service.

Great staff and wonderful selection of premium cannabis. I also liked their selection of glassware.

Good selection of top shelf products, however most of it is unreasonably over priced. The majority of the items sold here can be found somewhere else for cheaper.Their turnover rate is high, after witnessing over twenty people quit within a year. Lux doesn’t listen/take care of their employees properly. (which is unfortunate because their staff is extremely knowledgeable, friendly, and helpful.)

My friend and I go out of our way to go to this shop. Its clean and the staff is very friendly and helpful! On numerous occasions, glorious Chloe has taken the time to listen to our needs, then gets multiple options and explains the differences. A+++ customer service and vibe. You are all amazing - thank you!

Friendly people in there! Love how clean the place is. Makes it easy to see what you’re looking at

Great service. Friendly, knowledgeable staff. Excellent selection. The shop is set up to look very clean and classy.

Great customer service. High quality products. This is my go-to store.

The budtenders were friendly and patient. The guy who helped me LISTENED to what I wanted and then gave me all my options. I left with exactly what I needed. All in all, a good selection and a good experience.

Nice professional set up. Being a first timer Nick was very patient in helping us and educating us on our options. Looking forward to seeing if CBG & CBN does the trick for celiac and Chrons pain and lack of appetite

Love the bud tenders and products. The concrete floors make voices amplify so it’s noisy as heck even with just a few ppl.

Super helpful and knowledgeable about the products with a great selection of CBDs

Good greenCustomer Service improving, rare discounts or salesHey Jean Grey with glasses...call me ;)

Easy place to get to for me...staff are great...seems like a cool vibe...enjoy!

Just dont. You guys are rude and definitely not as cool as you think you are just because youre a cashier at a pot shop.

Excellent staff and great choices to pick from.

Very friendly, highly knowledgeable, and helpful staff.

This shop is the neatest, most comfortable pot shop Ive found. The sales people all seem to know a lot about the industry and are very happy to talk about the different strains, delivery methods and anything else you have questions about. Highly recommended!

Really amazing people and great selection.

This place is awesome, the staff very nice and knowledgeable and very friendly environment, my favorite dispensary by far of any in Washington State

Super knowledgeable staff

Good deals when you can catch em, like 30% off storewide for their birthday. The products are definitely more expensive then some other shops, but the variety and knowledgeable staff make it an overall pleasant experience. Got a recommended topical stick for shoulder pain. Absolutely love it.

I first walked into this establishment and no issues. Shortly after a young budtender with purple hair engage me in a, I was addressed as sir. I politely asked her to refrain from calling me that, however she continued. Moving forward with that I proceeded to look for a product to my liking. I came across a brand Im all too familiar with known as Oleum (infused pre-rolled) its a Gram joint that typically retails between $10 to$15. At the lux establishment its $16. Even though it is clearly the most expensive here then any other 21 plus shop around I bought it.... Regrettably mind you. On my way out the store I also needed a lighter and had forgot to grab one in my prior transaction. After purchasing the lighter, the lady with the purple hair proceeded to tell me that I needed to take the receipt for just the lighter not the Cannabis sale just the lighter..... And told me it was for compliance... No place else in Washington state makes me take a a receipt on a purchase for a lighter...no place will..... At any rate Ive come to the conclusion, that this shop is overpriced on its items and has pushy staff that lack customer service and have a merky sense of what the real rules and regulations are regarding the ATF. / Liquor board. The shop might look appealing and high-end but its just another shady spot for burn outs to hold a job. The $2 that I tip in the jar was purely out of pity.

Great Pot Shop. Same product elsewhere tends to be cheaper. Customer service is outstanding !!

Another visit - another great experience! They dont currently create the Medical ID cards, but theyre great with helping folks with medical (my purpose), and recreational requests alike. They also encourage research, and books. They also offer different product options when available. I fully recommend Lux pot shop (Lake City). :-)

Just witnessed a employee or in assume owner of the place verbally abuse someone and call the cops for absolutely no reason on a public street!. I was a loyal customer here but after witnessing that Ill take my money elsewhere and Im sure skin color played a big role here.

Prices a little high. But the quality is top notch.

Great customer service. Following COVID guidelines.

LOVE the budtenders here! They always have the best recommedations. (Per covid, They dont seem to be giving the staff as much protection from the public as other stores though, so I worry for them. Id feel comfortable shopping here if the staff used hand sanitizer or wore masks)

My first time and it was awesome. They were cleaning up when I came in, but when I came in all three pot-tenders looked excited and eager to help me. I got a cute little guy with light brown hair to help me. He went for top shelf strains, but I didnt mind as he listened to what kind of experience I wanted and tended to it. I would totally go again-

Ryan was extremely helpful and took the time to find something that I would enjoy! 😁

Every staff member has ridiculous amounts of product information. This is my go-to place because it is friendly, fast, has consistent products, tons of variety and keeps informed on legislation and whats coming up.I get my Aero products (used to be Indigo Pro) and edibles here, although, I have also gotten other products including, lotions/oils, tincture and flower.Also, they have great hours of operation. Appreciate that.

Nice but really pricy

Best place ever... Staff are very knowledgeable about the product and about the magical herb itself. Bless

Friendly staff. clean and sanitary environment .2 ATMs on site that i noticed. Spacious layout.Will return.

Very high-class and clean

Super friendly and knowledgeable staff. Reasonable prices. Selection seemed sparse though. I highly recommend this shop.

Great products, great prices. Very knowledgeable budtenders.

Selection is great. Lux carries premium strains from Washingtons top brand. Three stars is for their service. There are a few cool budtenders but on more then one occasion I have been helped by people who were not friendly. Most recent, I stopped by right before closing and was did not feel welcomed. I understand people want to get home, but if a store closes at 11, please dont rush me out at 10:52. Wasnt a good feeling. Definitely put a sour taste in my mouth for LUX lake city

Friendly, knowledgeable and convenient!

Great selection. This is only the second pot shop I have ever been to but it was a better experience than the first one. The kiosks were a great way to be able to browse their selection without the pressure of talking an employee. They also have a rewards/savings system that was nice. Plus the atm inside the store was a nice touch too. For those ppl that dnt want this kind of purchase traced back to them.

Very friendly and helpful, lots of options, knowledgeable staff. I got exactly what I was looking for, AND they gave me a baggie of high quality dog treats when they saw my dogs waiting in the car!

Quality product and budtenders.UPDATE: all my favorite bud tenders don’t work there anymore. Prices got better though

Amazing experience here. these guys are friendly and informative. the product they sell is more than worth the price paid for it, and they dont just reach in and hand you the first product that vaguely meets your description. they talk to you about specifics, until you are satisfied with the exact product you want.

The staff here are consistently amazing and friendly, and the selection is great.

I have become a LUX regular i saw the LIGHT LUX AND CONTINUE to see it shine. Good work good people. Hooray

First time ever coming here. I ordered online, but when I got there, they told me they were out of stock of a few items that had showed in stock in their store. They had already switched it out with different products, and didn’t really make it clear to me, like, the guy sort of said it quickly in passing but said it was basically all the same stuff. But when I got home and looked closely, I had been switched out one of my sativas for an Indica product, which I can’t smoke, and I came in specifically all for enhanced joints and two of them were switched out for regular classic joints, but at the exact same price. ?? I don’t understand why they have things listed for sale that they don’t have in stock, why they would switch me out for entirely different products, and why I ended up paying full price for things that I didn’t want and that were not as high-quality as I had ordered.I pretty much only came here one night because my favorite store was out of stock on the products I wanted, and I ended up still not getting what I wanted anyway, even though I paid more than I would have at my own place. Learned my lesson, won’t bother coming back.

I’d say on average flower is about $5-10 more than any store in the area, like 2015 prices haha.I had Asked why this was and if they did price matches at all with any of the local shops. They said no to a price match and told me it’s because they’re such a small shop & the whole interaction was really awkward ..........Idk Ballard, Lake City & now Fremont. That doesn’t seem like a really small operation to me?Anyways point being stores with weird prices on an 1/8th like $44 $47 $52 means they are taking all that extra $$$$ off the top. Which I don’t support.

Friendly budtenders, good variety. They have a discount program if you join. Unfortunately they dont seem to have any other deals or sales as far as I can tell.

Great knowledgable staff with a selection thats unrivaled. Prices continue to drop due to having two locations. The community driven atmosphere makes for a great experience regardless of age, race, gender, etc. and The HOT DOG STAND makes for a great addition to the neighborhood!!

Great employees!!! Beautiful store and again great employees who you can trust to recommend good products, not just push some garbage they have to get rid of.

Good store. Decent selection of remedies

Descent selection, friendly and helpful staff, but I find the prices to be a bit much. Nice building though.

I called ahead of time asking about a product that was supposedly there, but it wasnt when I got there. Thankfully this kid with magnificent massive hair as knowledgeable enought to send me on my way with what may be even danker buds for a little less =) At first I thought Id been had but overall a good experience. Also parking. They have it

Great selections

I always enjoy coming here. The folks behind the counter always have good insight.

One of my favorite shops hands down. Top shelf everything for a good price

Huge selection of cannabis. Super knowledgeable budtenders. Elegant dispensery and reasonably priced. Two thumbs up.

Friendly staff and excellent selection. Was able to find recommendations based on a few quick questions, even as a total nonsmoker.

Always very kind and have great specials😼

Most excellent experience - told Alex what I was looking for, he got 4 on the counter for me and confidently described each flowers experience. And even though I chose the low-end quarter, it has totally got me lit. Job well done!

Quality products and great customer service. They also have a customer appreciation program.

Budtenders were friendly and helped me without being overly pushy. I told them I wanted Goldleaf and we stuck to it. I was in and out in less than 5 mins. They have many top shelf brands to pick from. The shop is very clean. See you all again soon!

Staff is so friendly and helpful. Lovely people, lovely weed.

Great place. Awesome people. Dope product!

The hash is overpriced keif and the staff is doesnt k ow the difference

Excellent customer service, very knowledgeable..a bit pricey, but worth it

Best shop, period.

Got the super lemon haze and gelato (both by Refine) vape cartiges and they are pretty effective. Friendly staff with great recommendations!

Always great service here. The staff is friendly and knowledgeable.

Its weed and other weed products and ways to consume weed.. good place Ive been back a few times..

Helpful staff, great selection--when I have out of state visitors, this is the shop I show them

Always a great experience, well educated friendly staff.

Im not up on pot info and Ive been in a few stores, but I feel this store is what average customer service should be so it gets a 3.

To expensive it just pot

Decent prices. Good customer service. Not a favorite.

I love this shop. Very organized, they follow all the rules by asking for ID, are very friendly, knowlegable, and give a contact card in case you need to reach them during buisness hours. Ive never left thinking theyre just going through the motions. Everyone is passonite, knowledgable, and very helpful. Even if a product doesnt work out for me, Im ok with it because there were no surprises. Everything was clearly explained, I had as much descision or changing the order time as needed. Great Selection as well. Their only drawback is they currently dont issue medical cards, however after I got my card at another store, I came right back to Lux.

Quality product at clearance prices!

The smell when you walk in is rather intoxicating.

Staff are kind, knowledgeable, and offer variety including CBD options.

Alittle pricey but high quality and decent selection

Way too expensive..

Great deals and knowledgable staff.

First of all , no one greeted me . I had to greet myself as well as my friend. Budtender was inexperienced but I think that has to do with management . marijuana is overly dry and over priced. Not coming back .

Super friendly and knowledgeable. Travis was awesome!

Super over priced really unfriendly one and done

Good selection, clean and very thoughtful budtenders.

Has gone very corporate (well trying to be as much as possible). Wants to be the best shop, at the expense of the employees and customers.

Nice store but high (pun intended) prices.Comparison shop here.

My preferred pot shop. The staff is friendly and knowledgeable.

Super cool place knowledgeable staff

Beautiful pot shop, amazing selection, knowledgeable staff

Thanks..for making my high..that much better..😉

I guess when you put Lux in the name you can charge more.

Friendly staff, who are always willing to take time to answer questions. Great product variety.

Clean store, good selection and variety, very friendly and helpful staff

Great people, good advice and a great selection!

THE BEST! Only place I go

Great selection and friendly helpful staff.

Very knowledgeable and friendly budtenders.