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Carolina Braces
7780 Brier Creek Pkwy Suite 100, Raleigh, NC 27617, United States
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Ni
Review β„–1

Everyone is friendly, flexible billing options. The assistants are kind. The dentists are fine 😍 whew chile. Im about 3 months into my Invisalign treatment, so far so good, will keep yall updated as treatment progresses.

Je
Review β„–2

I have been going to Dr. Kent’s office for 12 plus years. All 3 of my children have been patients of Dr. Kent. My youngest son just got his last week with Dr. Marsh and Wyatt thought he was the best! All the staff have always given the best customer service too. I would highly recommend this practice every time!

De
Review β„–3

Dana was very kind and helpful. I always have a great experience at Carolina Braces.

La
Review β„–4

Dr. Foley, Dr. Z, and Dr. Kent were awesome during my Invisalign treatment. Dr. Foley was my primary orthodontist during my treatment over the years, Dr. Z at the end of my treatment, and Dr. Kent on several occasions. I would highly recommend them.Some of the staff I’ve encountered over the years were great to work with, while some of the newer ladies could use some improvement. Overall I had a great experience and my smile is perfect thanks to these gentlemen!

Be
Review β„–5

I’ve always been a little scared of dentists and orthodontists, but I love Dr Kent and Carolina Braces. They treat you well and make you feel so comfortable πŸ’œ

Er
Review β„–6

Everyone at CB is quick and efficient, and most of all very kind.

Mo
Review β„–7

Going on 2 years Carolina has been my second home... They have done such a good Job, however I got over braces about two months left in treatment. πŸ˜‚ but wanted them so bad as a child. What I am trying to say is they have very good staff. It’s bitter sweet especially since today I meet Desiree for the first time and she is so down to earth, loves what she does, and I can tell she is a team player. I was feeling a little down before coming today cause of other reasons, but just her and how nice she was and our conversation made my day better and If I would have meet her earlier I would have requested her every time. I think she needs a Raise πŸ˜‚ just joking but please acknowledge her on knowing how to be very professional and just giving a warm embrace to clients. She rock! Also thank everyone for All smiles and service provided. I will refer Carolina braces 😁 to anyone.

Du
Review β„–8

Here the staff are friendly and efficient, letting you know every step in the process! Dr. Marsh is funny and caring

br
Review β„–9

I always enjoy my experience here everyone is so nice and welcoming my braces experience is going so far so good

Fo
Review β„–10

Today has been a day truly to remember. Im 52 years of age, and wanted braces all my life but parents couldnt afford them. So today is even special to me today is my mothers heavenly birthday and I was able to acheive this life long blessing. Carolina Braces is the best! The Staff, Dr. Z and Amy did an awesome job they made me feel loved that made me feel at home we laugh and talk and they got the job done I wouldnt go any other place other than Carolina braces they are truly the home of the Carolina braces. And they are also affordable.

Ka
Review β„–11

Best orthodontist office hands down. All staff is super friendly and accommodating! We’ve been with them for over 2 years and they were always very straight forward and now my teenagers teeth are looking amazing!!! We will definitely be back in a couple of years with my other child.

Jo
Review β„–12

As a retired general dentist myself, I was very impressed with the office. Staff was professional and courteous, office was clean and organized, and our visit was seamless. Highly recommend Dr. Z and his staff.

Tw
Review β„–13

From the very beginning of my journey to correct my smile, I have had nothing but positive experiences. Everyone has been so kind and friendly. I would definitely recommend using Carolina Braces at Brier Creek to correct your smile!!!

Er
Review β„–14

I saw Dr. Kent as a child and when it came time for my children to start their braces journey, I wanted to go back to Dr. Kent. The Carolina Braces office and their staff are wonderful. We will be back in a few years for phase 2!

Tr
Review β„–15

I have only ever been to one Ortho before, this one, so I cant speak to how it compares to others. All I can say is that I couldnt expect anything better than what this office provides. All around amazing service. I can say this confidently after 2 years of appointments and at least 15 visits.

Ja
Review β„–16

I went in for the complimentary exam, and it went great. Dr.Kent knows his stuff and gave me a lot of valuable info. I at least recommend going in for the complimentary exam.

ti
Review β„–17

Been coming here for two years now and wouldn’t want it any other way. The staff are all GREAT and make you feel like family. Thanks CAROLINA BRACES for making me smile again😁

Su
Review β„–18

Nice people but ALWAYS RUNNING BEHIND! On this latest visit my son was the first one in the lobby and the LAST one to be called back. We showed up 15 minutes before appointment like they ask, but every person who came in AFTER us, went before him. So sick of them being behind, they should figure out how to schedule better!

Ke
Review β„–19

The staff are friendly and knowledgeable. I always feel good when i walk into Carolina braces.

Do
Review β„–20

Great office environment. Everyone is always really nice. The doctors and staff explains everything they do so you know what’s going on and why they’re doing it. I only have great things to say.

Ch
Review β„–21

This was the absolutely best experience I’ve EVER had!! I had missed my appointment last year due to a emergency; months later they called me first to say hi and asked was everything okay with my family. (They remembered) Then ask if I would like to try to come again for my consultation. I’m like yes because of course life goes on and things get put off; I totally forgot to reschedule. Today was my Consultation and first off when I walked in; I immediately smile bc I seen my name on this board like a greeting. The staff was so professional, very warm to talk to and informational. Dr. Kent gave great feedback; making it a goal to make you smile now and even more later! 😁 They had a CORE chart and I must say Carolina Braces you all did amazing and hit each CORE!! I’m truly excited to be apart of the family because thats how they made you feel with much Love!

Ro
Review β„–22

Every staff member I came across in the building has been nothing short of AMAZING!! Theyre all sweet, kind, cool and patient.

Mi
Review β„–23

Ive been going to Carolina Braces on Brier Creek for a year now and the service is phenomenal. I couldnt ask for a better Orthodontist.

an
Review β„–24

I have nothing but great things to say about this office! Dr.Zermeno is very knowledgeable and is always ready to answer any questions I may have. I get treated like family by the front desk girl from the moment I walk in to the moment I leave, every single staff member is super nice and caring! I would definitely recommend any friends or family, if you are looking for a great orthodontist look no further

Li
Review β„–25

They are very nice here and very friendly people here i love that

De
Review β„–26

This has been an absolutely treat for me! I love coming here and enjoy the delightful atmosphere and positivity from everyone here. I even am enjoying my teach change drastically with so much unexpected comfortability. The pricing is very reasonable! I love love LOVE this place!!! This place is the epitome of elite dental care. I HIGHLY recommend!!

Vi
Review β„–27

Always attentive and caring. Great results through tremendous efforts on their part!

An
Review β„–28

I have nothing but great things to say about this office! Dr.Zermeno is very knowledgeable and is always ready to answer any questions I may have. I get treated like family from the moment I walk in to the moment I leave, every single staff member is super nice and caring! I would definitely recommend any friends or family, if you are looking for a great orthodontist look no further

Ja
Review β„–29

Love the staff and doctors here...great group of folks. Make you feel like a winner every step of the way...small tokens like balloons cookies ice cream means alot to a teen whose already terrified if the whole dentist appt thing.

Ke
Review β„–30

Carolina Braces is the best orthodontist I have been to! The staff is so nice and I appreciate the way my teeth are beginning to look.

Ha
Review β„–31

They have an awesome team and they do the best work it’s just awesome how they do the 6 feet and takes temperatures and kaylyn is the best she is funny sweet and talented and knows her stuff love her she is the best

Br
Review β„–32

I work here and love it! We have full benefits (medical, dental, vision), a retirement plan, and vacation. We are eligible for benefits the day of hire! Work life balance is great. Doctor and staff communication is amazing, which allows us to deliver the best care to our patients.

Er
Review β„–33

Just had a consultation here. Cassidy and Dr. ZermeΓ±o are friendly and professional. I really appreciate Dr. ZermeΓ±o’s guidance when considering braces. He took time to speak with me about what I hoped to accomplish with the braces and helped me find the best solution for me. He was wonderful! Highly recommend!

Je
Review β„–34

My experience is always a good visit!

Da
Review β„–35

Love the staff. Everyone is so kind. My Invisalign journey has been awesome and easy. Stay well, everyone.

In
Review β„–36

Everyone is so nice and very professional! Amy is great with conversation and gets you in and out the chair! I love it!

So
Review β„–37

I had an amazing and kind orthodontist assistant Amy who help with my braces. If you are an adult and considering adult braces Dr.Kent at Briar Creek is an amazing and well ran office!!

Ta
Review β„–38

The staff here is great! They take good care of you and are always there to answer any questions or concerns.

da
Review β„–39

The Best Customer Service Ever

El
Review β„–40

I absolutely loved my experience here at Carolina Braces! The staff are very friendly and they managed to get my teeth perfectly straight in less time than I expected. I had a fairly complicated case and they managed to easily and efficiently give me my perfect smile. Its a very welcoming environment and you can tell they truly value customer service and satisfaction here. Thank you Dr. Kent and Dr. Foley!

Kr
Review β„–41

I am so sad that I am done treatment! I love this place, especially Dental Assistant Alex, and DR FOLEY!!! These two seriously make you feel so welcome, comfortable and cared for, and you leave with a warm and fuzzy feeling. I have very sensitive teeth and Dr. Foley would go above and beyond to make sure that he wasnt hurting me. Seriously going to miss this place! Stay wonderful!

Su
Review β„–42

Dr Kent is great, Carolina Braces is the premier orthodontics place in town!

Tr
Review β„–43

Carolina Braces provide efficient and friendly service.

Di
Review β„–44

My experience at Carolina Braces was absolutely amazing! I have never been to an orthodontics before so I wasnt sure what to expect but everything went to fast and smooth! The receptionists, Whitney, and Robert Kent were so nice. The pricing and feedback from them was so great that I went ahead and scheduled my next appointment right then. I would definitely recommend them to anyone!

Lu
Review β„–45

Very pleasant indeed! Dr. Kent is very gentle and professional! The whole staff is super friendly and make you feel comfortable during your whole visit! Very clean office and nicely organized. I will definitely recommend this place to my family and friends (:

Ri
Review β„–46

All 5 members of my family have received orthodontic treatment from Carolina Braces! We have been very pleased with all aspects of the care. The orthodontists are knowledgeable, professional and very approachable. Dr Foley and Dr Kent have both even called after hours to check on my kids when they had their braces put on! I highly recommend Carolina Braces to anyone who asks.

Ma
Review β„–47

Great staff and very friendly! They are professional and great about following up after appointments. I really enjoy coming here.

Sa
Review β„–48

Amazing customer service. I had an issue, and I called when they opened and they were able to take me right away. The doctor and all the staff were completely wonderful and knowledgeable. Cant thank them enough! Office is also very clean and nice!

Ti
Review β„–49

The staff here are AMAZING and SWEET! My consultation and getting my braces on was nothing but great. Great energy when you walk into the office. All the staff are so nice, and so is Dr. Kent. I absolutley love the fact that they give you a really nice electric toothbrush as a gift. I look forward to my many visits ahead.

Ab
Review β„–50

Coming into Carolina Brac d in Brier Creek , I met the loveliest people , Teresa and Whitley . They are very lively people with a great sense of humor! They helped me so much and I always look forward to seeing them. During my consultation I never once had a dull moment ! P.S. there water is very good and cold 😁. I cant wait to come back for my braces !

K
Review β„–51

Dr. Foley has been a great addition to the staff in Brier Creek. I have four children, all in braces or appliances, and they all enjoy him and the dental assistants. He was especially good at keeping my seven year old calm when installing her palate expander.

Ni
Review β„–52

The staff here is friendly and understanding. I have dental anxiety and they all have been patient with me and making sure I am ok while they are working on my teeth. I love this place. The best customer service I ever experienced within a dental office!

La
Review β„–53

From beginning to end, the greatest custom service Ive experienced in a dental office. My kids enjoyed every minute of their experience including same day braces! Dr. Kent and his staff absolutely blew our minds and we look forward to our future appointments!

Bi
Review β„–54

I went for a consultation today and I felt so welcomed! From the time I walked into the door and greeted till the time I walked out, I was completely comfortable. Don’t think I had smiled that much all week! Thanks you all at Carolina Braces! I’m actually looking forward to my future appointments!!

Co
Review β„–55

Everything here is amazing, as well as at the Sawmill location. Dr. Kent and Dr. Foley both are excellent, you cant go wrong! I went as an adult for braces and they worked with me, discussed options, and were very clear about everything and always answered all of my questions. I am so much happier with my smile now!

Je
Review β„–56

Dr. Kent and his staff are by far one of the most professional practices I have been to. My daughter is having her braces removed next week and she is disappointed she wont be seeing the staff on a regular basis any longer. Our appointment is always in the late afternoon and the staff is still as cheery as if we were the first ones there. I would highly recommend Dr. Kent to anyone needing orthodontic services.

La
Review β„–57

My daughter has had her braces on for four years now and has had exceptional care every time she went into this office. My daughter was very young when she got her braces and all the staff were very encouraging and sensitive to her needs. They consistantly accommodated for my daughter and always had smiles on their faces! Thank you Carolina Braces for your professionalism!

Ky
Review β„–58

Very friendly staff. Highly recommend.

Bo
Review β„–59

I found everyone here as awesome people. I am always scared of dental procedures, but from the moment you walk in you feel comfortable! Whitley is very friendly, professional, and transparent when it comes to prices and procedures. Dr. Foley actually sits next to you not across from you when he is explaining what the game plan is. I appreciated everything about my visit and I cannot wait to start my dental work with this company. Also, their waiting room is boss. 10/10

St
Review β„–60

Our daughter had a wonderful experience at Carolina Braces. Her assistant, Nicole H., was sweet and made her feel comfortable prior to her braces application. Dr. Kent is always personable and answers questions in a way that parents and kids can understand.

La
Review β„–61

I liked the fact that my first visit I was greeted with joy. This office has wonderful customer service. They push every effort in getting you where you need to be with your teeth. They so nice.

Da
Review β„–62

Dr. Nay is great, very friendly and easy to talk to. The staff go above and beyond to make it quick/painless and easy to schedule appointments. The evening call from Dr. Nay after your first working appliance appointment is a great personal touch. Only complaint we have is too much communication before a scheduled appointment. They really dont want you to miss and send you reminders your appointment is pending through every form of communication you provide them.

Sh
Review β„–63

Carolina Braces has ALWAYS been a pleasant visit for my daughters. They take the time to explain to me and them about their dental status. I would recommend everyone to prove me wrong and challenge them to have a bad experience here. πŸ˜‰

Ki
Review β„–64

We began our relationship 8 years ago with our son and finished up today with our daughter!! Sophie grew up in this office!!! The professionalism and compassion enhanced our feeling of being part of the Dr. Kent family!! We will truly miss you all!!!

Ja
Review β„–65

Very friendly environment and the management is always helpful

Br
Review β„–66

I loved my journey with these braces they were welcoming and patient. Made you feel apart of their team but today on December 19, 2018 my braces journey is coming to an end.

Dr
Review β„–67

Awesome experience ! 2 years of braces and everyday was a pleasant one. Please bring your family here and dont hesitate to do so. The family here at carolina braces will embrace you as soon as you walk in the doors.Thanks for the wonderful smile!

Be
Review β„–68

Staff is all very nice and they take good care of me. They take all the time needed to answer all my and my moms questions. My favorites are Dr. Foley, Mindy and Whitley. Thank You! Olivia, Age 11

Co
Review β„–69

The atmosphere was amazing and all the staff was super nice. Thank you all for being so kind. Dr. Kent your super too thanks for being able to help me.

Le
Review β„–70

Dr. Kent is by far the best orthodontist in the triangle. My daughter had two sets of braces with another orthodontist in the area and I could not have been more dissatisfied so we chose Carolina Braces when it was time for my son to get braces. Not only did he only have to wear them less than two years, but he always received the best care. Dr. Kent gives every patient his personal cell number in case of issues or concerns. His staff is so helpful and always very friendly. My other son will be getting his braces there soon, I would not go anywhere else for orthodontic care!

Li
Review β„–71

The staff was very friendly and helpful. My daughter is already looking forward to her next visit. Highly recommend.

Ma
Review β„–72

This office does a great job in making me feel welcome and important. I appreciate that they make sure to get to know me and help me understand exactly how the treatment is going.

Ch
Review β„–73

Dr. Kent and his staff are hands down the friendliest and most professional staff that Ive entrusted to work on my teeth. Dr. Kent is very knowledgeable about what his patients need in order to make them have the best smile in the world. Im so glad my dentist referred me to him when I decided it was time for Invisalign!

Ky
Review β„–74

Brooke was extremely professional and helpful.

Sa
Review β„–75

Both of my kids were patients, and during our 4 years of scheduled and emergency visits, Dr. Kent and the entire Brier Creek staff were always professional, friendly and very accommodating. I will continue to recommend Dr. Kent to anyone looking for an orthodontist in the North Raleigh area!

Ca
Review β„–76

I love everything about this office! The staff is amazing and my kids actually enjoy going to the orthodontist. I highly recommend Dr. Kent!

Me
Review β„–77

Friendly! The staff at the front desk went out of their way to accommodate me. Dr. Kent and his staff made me feel special and created a positive experience during my consultation!

jo
Review β„–78

Carolina Braces is the best dentist I ever been to

St
Review β„–79

Wonderful experience. Entire staff warm, friendly, and very professional. Children are made to feel very comfortable and at ease. HIGHLY recommend!

Ve
Review β„–80

Ashley is wonderful! Love everyone at this office! They are friendly, knowledgeable and eager to achieve the smile of your dreams! Thank you!

Va
Review β„–81

Going here is a great experience that I personally love and enjoy. Everyone is super nice and my kids love the people who work on them.

Pa
Review β„–82

Everyone is so nice there! I arrived early and they took me in right away. They are very concerned to make sure nothing is poking you.

Ru
Review β„–83

Dr. Kent is very knowledgeable in his field. He and every member of his exceptional staff are ready to assist you in any manner for which they are needed.

Je
Review β„–84

Weve had a great experience with Carolina Braces. Both of my daughters have gotten their braces there. They answer all our questions and make sure we know what to expect. Our appointments go smoothly, even when we have to wait a little (which is rare), the staff makes sure we know why and how long it will be. Everything was explained very well before we started treatment, including their wide variety of payment plans. I opted for the plan to pay all at once to get a 5% discount, but there are monthly payment plans as well to fit all kinds of budgets. Even though it has taken long than originally estimated to finish with the final phases of my daughters braces, they have kept us informed as to why (sometimes teeth are slow to come in), what next steps are and alternative options all the way. We love Carolina Braces and recommend getting a free consultation from them for your orthodontic needs.

Er
Review β„–85

Very professionally run practice. My son is still being seen and they are not willing to take them off too early. They are leaving them on a year longer than first thought since he has so much more to grow.

PJ
Review β„–86

This is now our third child to be seen at Carolina Braces and we are happy to share that their service has been outstanding and consistent for years! We highly recommend the Brier Creek location in particular!

Jo
Review β„–87

My Experience At Carolina Braces Was The Best Experience I Have Had!!! Teresa And Whitley Especially Made My Experience The Best I Cant Wait To Come Back To Get My Braces!!!!

Jo
Review β„–88

Pleased to have found Carolina Braces so convenient. Friendly staff, flexible appointments and feel confident in the care of Dr. Foley.

Al
Review β„–89

It was my first time going and the entire staff was so nice! I highly recommend them.

Te
Review β„–90

Jayden was greeted with friendly, smiling faces. He felt comfortable which of course made me feel happy as his parent with my decision to work with your office. He is looking forward ot getting his braces! See you soon!

Na
Review β„–91

Wow, where do i even start? I have been going to Carolina Braces for over 2 years now and everytime i go Im always treated like family and not just another customer. I highly recommend Carolina Braces to anyone who wants to improve there smile!!!!!!!!!

co
Review β„–92

They were relatively cheap and agreed to do invisalign when others didnt but it took around 3-4 years instead of 1 as promised. High staff turnover. Nice assistants but doctors not so much. One incident that comes to mind is when invisalign people didnt put fake teeth materials into teeth compartments where I had missing teeth and doctor said it would cost money for them to send it back and theres nothing that can be done, when I mentioned this to a receptionist/assistant at the front desk she immediately said that they have this material in their office and can simply fill the trays themselves, without it it would be clearly seen that I was missing 2 front teeth.

To
Review β„–93

Everyone was so friendly, and made me feel so welcomed!, I am so glad that I chose Carolina braces/brier creek location to be my orthodontist!! Im a new ,highly satisfied customer!!!

Da
Review β„–94

I enjoy being a patient here! Great staff! clean beautiful office!

Zo
Review β„–95

Amazing staff!

Ya
Review β„–96

I drive 1hour once a month to see these amazing people there are the best must come see for yourself best orthodontist in the area 5 star great staff great evrything

St
Review β„–97

The Staff is more than competent . Lots of room in the waiting area. We felt very welcome and are looking forward to our treatment plans to start.

Ma
Review β„–98

Used to be a good office -- years ago, which is when the majority of the positive reviews were written. Numerous different doctors have switched out as of late, lasting a mere 3-6 months at a time before quitting. None of the staff from a year ago still remain, as they too are constantly leaving because of something going on.Many times have I arrived at my designated appointment time, only to be forced to wait 30-40 minutes after to even get looked at (theyre not even that busy, and you can clearly see staff doing nothing while you wait). Once you do get called to the back, youre sat down, and you have to wait another 20-30 minutes for someone that has yet to get their medical license to look at you.Even calling the emergency number just redirects you to the normal office, which has extremely abnormal hours. If youre in pain, youll have to wait a couple weeks for an appointment, which is often scheduled at ridiculous times (around noon) on weekdays. Theyll say that nothing else is possible -- even when trying to book months in advance.For the poor quality of service, the constantly cycled out staff (leading to having nobody that is experienced), a ridiculous pricing model, and numerous other things, I can no longer recommend this office -- in fact, I can wholeheartedly say that you should stay as far away as possible.

Co
Review β„–99

Treatment time took twice as long as initially stated during the consultation and I was still not pleased with the end results. Once braces were off, the office failed to follow up with retainer check ups. Overall a horrible experience!

Ca
Review β„–100

Great, helpful staff. Love my results!

Information
55 Photos
100 Comments
4.9 Rating
  • Address:7780 Brier Creek Pkwy Suite 100, Raleigh, NC 27617, United States
  • Site:https://carolinabraces.com/
  • Phone:+1 919-957-9400
Categories
  • Orthodontist
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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