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Healthy Smiles
9424 Falls of Neuse Rd #105, Raleigh, NC 27615, United States
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Kr
Review №1

Please Like our reviews. This clinic is wheelchair accessible. *Tip: If you are a new patient, def request the paperwork & prepare it in advance. (If it is sent via email, check your junk mail.) We were referred to this dentist because they specialize in working with children. We spoke with the dentist personally because of issues my toddler has had. Our son who is 3.5 yrs old has been through several medical procedures, pre-op tests and surgeries so he suffers from medical trauma. I fought with him to get him dressed and out the door. He was so intensely afraid that he even wet himself as we walked out the front door.Upon arriving we were greeted in an empty lobby. This facility is accepting patients one at a time and sterilizing and cleaning after each one. Masks for children are not required. The staff asked a million questions about my child and then spoke to him softly and escorted him to the dental chair. He was so comfortable that he entered without me. After completing paperwork, I went back to see how he was. He was just hanging out in the chair and playing with the dentists mirror tool. He was so calm and relaxed. The dentist came in and spoke with me and him. They examined his teeth. Before doing so, they offered him sunglasses to wear. He sat so still and then they told him they would be painting his teeth. He was absolutely comfortable. Following the flouride treatment, they gave him a treat bag to take home. He was so excited about it. My husband returned home from work just as my son was waking from his nap. The first thing he said to my husband was, I paint my teeth!We will def be continuing to stick with Dr Crystal and Dr Shelly. Dr Crystal has children and seemed to understand my child better than most of our relatives do. They & their staff are amazing. This facility seems new and they will be expanding soon. They have games and activities for kids in waiting but due to COVID they have stored them away. In touring the office I saw some of the setup they have and cannot wait to go back later when all of them are out. The appointment for dental check and flouride treatment cost $75 without dental coverage. They also have an annual membership plan for those who are interested. It is not expensive and entails more services for growing kids.Thank you to all the Healthy Smiles Staff. You made this experience memorable & calm. I cannot tell you how relieved I was as a mother. Thank you always!!See you in October,Lil Bear & Fam

Li
Review №2

Dr. Shelly Rickert is an excellent pediatric dentist. She went above and beyond to help my daughter with a dental emergency on a Friday night. Shes great with calming kids down in an emergency situation, too. My daughter is so happy with Dr. Shelly. I highly recommend her!

La
Review №3

Great service and friendly staff! The office itself is immaculate! The staff took time to educate my daughter, allowing her to see her xrays while explaining the importance of dental care. They even have games in the waiting room, and flat screens in each patient room. Lets not get started on the awesome toy selection for after the visit. My daughter agreed they deserve 5 stars.

Le
Review №4

Friendly staff. Clean office with no wait. The dentist and assistant were gentle and thorough. It was a overall pleasant experience.

Ve
Review №5

My 3 year old daughter is a new patient and I was very pleased with the staff. They’re very friendly and professional. My daughter is very shy and they were so good with her.

tl
Review №6

Friendly staff, good dentist, fast service I would highly recommend this establishment.

Di
Review №7

They do a good job ... my girl is happy with the dentist.

Information
11 Photos
7 Comments
5 Rating
  • Address:9424 Falls of Neuse Rd #105, Raleigh, NC 27615, United States
  • Site:http://www.healthysmilescarolina.com/
  • Phone:+1 919-446-1564
Categories
  • Emergency dental service
  • Doctor
  • Pediatric dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–7pm
  • Wednesday:8am–2pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Planning
  • Appointments recommended:Yes
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