user
Town Drug
501 W 113th St, New York, NY 10025, United States
Appearance

Comments
Bi
Review №1

I would not recommend this pharmacy!!! Twice now the pharmacist has mis-labeled and overly dispensed my teen’s Lithium Rx. The first time I did not catch the error and he took a double dose which required a trip to urgent care. After speaking to the manager, I gave them another try since during the Pandemic they were the only pharmacy near our home still making deliveries.Well just this week, the same pharmacist did it again! I called several times to get an explanation from the pharmacists, one passed the blame on the other who had actually filled the prescription. And then when speaking to her, she then took no responsibility and said “2 other people” were suppose to re-check the bottles before sending out. I requested a call from the manager and now 3 days later no one has returned my messages. So unprofessional to run a business this way. Not to mention how reckless a pharmacy must be to mis-label and overly dispense the quantity of a controlled substance such as Lithium.

Ra
Review №2

VERY UNPROFESSIONAL. I WAS HUNG UP ON BEFORE COMPLETING THE CALL.

Jo
Review №3

I don’t speak much English good. The staff es good very at español. They no mi name and are very nice. They all my prescription correct and always have what need I. I love local pharmacy and giving back to community that welcome me so much nice.

LE
Review №4

Started off bad and got worse. Am on 3rd attempt to get a prescription filled here. First time was told they dont do that particular drug and to get the doc to write another prescription. Told doc, new prescription sent in , went to pick up and told that they do have the drug but hadnt looked for it before (!) . Next set of problems with pres. plan (my insurance had changed pharmacy plan). Told me they would sort it out and deliver drug the next day, which sounded helpful, but....nothing happened, so I went in again. Long wait, nothing sorted. Am so sick of this health care system and all the b/s you have to go through every time.

Jo
Review №5

The employees were nice and prosfessional its also in a good spot right across the street from the hospital so when i got out of surgery i got my medicine and when i got home they offered free delivery

Ki
Review №6

Its always great to go to a local pharmacy, the staff always remembers my name, my situation, and they even offer free delivery which is convenient if I cant get down there. 100% recommended!

MJ
Review №7

I reccomend store to other peoples that speaks spanish. They workers speaks spanish good because I no speak much english

ja
Review №8

My prescription was made a while ago and put in the counter . I kept asking for it and they kept saying it was being worked out . So finally after 30 minutes they took my prescription took it to the back and made it seem that it wasn’t there just sitting on the counter .

Mi
Review №9

When I tell you they didnt care not one bit about their customers, the woman working there are very shady ppl, one person packing my medication was on the phone speaking to friends on speaker as Im in pain just got out oral surgery across the street made me wait while she was on a personal call speaking aloud for everyone to hear when I came up to see if my prescriptions are being filled thats when a male employee approached her to tell her to get off the phone another female there wasnt happy to be working there at all looked very miserable I dont recommend this place to anyone, the woman Im speaking about are the ones with bland hair from a box btw

Do
Review №10

Pretty fast and nice employees

An
Review №11

Service slow sometimes, even for simple stuff

Da
Review №12

Spartan store, not the fastest pharmacists, but they get you your drugs just fine.

Pe
Review №13

For a place that only does prescription this place is ghetto and horrible. Wait was well over 45minutes. No one gave any update. They need to all be fired. These people all need to be fired.

Da
Review №14

Fast and efficient

Ad
Review №15

OK

Information
2 Photos
15 Comments
3.4 Rating
  • Address:501 W 113th St, New York, NY 10025, United States
  • Site:http://www.towndrugpharmacy.com/
  • Phone:+1 212-749-2677
Categories
  • Pharmacy
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations