Night, they took her to this place who treated her like she was a peace of shyt! The vehicle Ran over both feet unable to walk on her own, the took the wheelchair from her for another patient. She informed them she cant walk and she will need assistance getting home, because she was on her way to the supermarket therefore she didnt have any money. So they never gave her anything to eat or drink since she arrived6 or 7pm and to her she needs to find a way home. They threatened her with security to Escort her out and the nurse lie about ordering, security push her outside and letf her alone! How you treat your patients . J.Cortes

I just want to say sainrilia is wonderful from house keeping, also my care tech jackie they both go above n beyond for me I feel very pleased to be at Jackson north ,not to mentioned Marcia the team leader for housekeeping her present was very warm n I love her charm ,thank you guys for making me feel like Im home.

These people are less than useless and are, in reality, harmful to people who come in for treatment or call for help. They sabotage you, deny any wrong doing, and then work tirelessly to cover it up and then lie to you that they will address the issues and never do and simply hope you don’t report them or sue.

Always smiling Tony can bring humor to a trauma intense situation. Thank you! Anthony of Ryder Trauma. Give this man a raise! Thats professionalism.

I went to the trauma center and then the West wing, I was taken care of by Laura, Vanessa, Clarissa Santos and the lady from the Midwest as well as the tech from Colombia, she as well as all those previously mentioned were rock stars who took great care of me. I was also operated on by Dr. Hui Chao an excellent professional hand specialist. All in all a great hospital stay.

If I can give this hospital a no star I would. My mom has been in this hospital several times, however this admission has been the WORST! The few good employees are overcasted by the horrible ones, its sad but true. People have lost sense of humanity, patience and sincere care. My poor mother has to go through this alone because families cant stay with her or visit, and I feel some people take advantage of that. I will leave this tidbit just so youre aware of what Im talking about. My mother fell on an assisitive device when they tried getting her out of bed. I received no phone about the incident, if it wasnt because my mom told me, I wouldve never known. Me being her proxy this was VERY ALARMING! Shes been hospitalized for a month now and every time they move her from rooms they lose one of her personal items. This is sad coming from a prestigious hospital that is Jackson Memorial.

I’m conflicted bc my nurse practitioner is awesome. Helpful and very friendly. The front desk specialist was also extremely professional and seemed competent. But the process to get checked in seemed like a mess. There was a line all the way to the door. I waited 2.5 hours to get called. Only to then wait in another room for about an hour. The meet with nurse practitioner only took 15-20min. Then I waited almost another hour to get my final paperwork and go home. Over 4 hours of waiting yesterday. All this for a physical. I hope this isn’t a usual thing

I brought my husband to have a CT Scan at the Outpatient Clinic & Diagnostic Center at Jackson and was asked to wait for him in a mosquito infested waiting room with no AC. Is this the way to treat a full paying customer? Would administration ask their parents to sit in this area, I think not. Someone needs to correct this and please do not tell me that it’s under construction. You say” miracles are made daily”, so make it happen and provide AC for all waiting in this room.

Not a good experience. Did not find the nurses nor PCT staff helpful. The staff were very sarcastic and insensitive to my partners current condition where he was unable to do anything for himself after 4 emergency surgeries in 3 days. He had not bathed for 2 days and then PCT dropped stuff for him and left when it is obvious and he said he needs help please. They did not change the dressing for his wounds and did not do checks on the machines attached to him to ensure everything was fine. He had to keep buzzing someone to come check him and they would show up 30 mins after. The machine sucking blood from his surgery site was not working and this was completely missed. I am just overall disappointed and would not recommend :-(.

Parking is the garages is free for the first 2 hours and I believe $3 an hour after that.. they do have a $10 flat rate all day parking in a nearby lot as well that is only a short 10 min walk. Temperatures are checked and masks required at entrance. I have scheduled an appointment and been there for over 3-4 hours over and sometimes they attend me in less than an hr. If you do not qualify for insurance, make sure to ask them about the Jackson card! Low copays and doesn’t require a monthly premium! Financial assessments are now being done through the phone and they don’t have appt for over 3-4 months so call we’ll ahead.

I wish I could give this hospital negative 5 stars. We are out of town 7 hours away from home & a friend had to be taken to the emergency room for foot surgery. He had surgery on Sunday morning but none of the nurses or doctors would give him any information of what the surgery was, how long he’d have to stay in the hospital, they didn’t clean the wound or change the bandages for 2 full days. We all were stranded outside of the hospital waiting on him to be discharged for 2 days because they lied over and over saying he would talk to the doctor any minute to be discharged. They gave us a huge run around for 3 days until finally we had to call the nurse and be rude to get ANY information. The doctor did not even know what day he had surgery.They wanted $500 down payment for a ‘payment plan’ thru the hospital BEFORE he could even be discharged!!This is the worst experience and this is the short version of a few things that went wrong. I’d recommend ANY hospital before this one.

This has been my 3rd time delivering at Jackson and each time has gotten exceptionally better! From I walked in, Jennifer in triage, Maria in labor and delivery and Marie Jean-Paul in recovery have been amazing!! I think Susan the lactation specialist and I are now bestfriends! Lol. The cleaning staff and food staff were all great. I wish I could name everyone but mommy brain is taking over. Im done having kids but will definitely recommend Jackson to any expecting momma. Excellent service

Transplant Dr was great but outside of that the hospital had lack of communication with other Drs and teams. This hospital is the most unorganized hospital I have ever seen. And the wait to hear back from a Dr is unreal long and they dont get into any hurry to contact you back.

Most of the doctors here don’t care for your well-being. A lot of doctors do not believe in what the patients say and only think they want narcotics. The doctors do not explain what to do for post-op after procedures. The doctors do not explain how procedures are going to be performed or what it is the patient may experience. Very rude bedside manner.

Dr, Alice GrahamChristina Alvarez Er RNAgnes in RNWonderful Ketty RNin the heart floor Kwon. RN Nurses are heroes and in Jackson... they are the real thing.You are all real nurses and you care.To Dr Graham. You are the epitome of a beautiful, worthy smart caring Doctor. I wish you so much love and joy.Thank you for saving me, comforting me.

They are just trying to cover up the fact that there service is terrible. They only give slack to tourist who come for the 1st time but they dont want to admit that they dont care for the people who come everyday, those same people who wait more then 10 hours on average, those same people who get temporary solutions and more problems and backlash from the staff. You cant even contact their complaint department because theyre biased to believe that their hospital gives this so called excellent service. Dont put any time and money into this unless you are really dying and have nowhere to go, even then Id request you go to another hospital to get checked.

For human beings like this there are places that remain and one still believes people like this should be recognized day by day for their work their unconditional help for their commitment and effort beyond their work with the passers-by who visit the hospital.

Customer services/ appointment center is bad. Maybe you can work to provide better services. Thank you

Went to the hospital due to a cancer diagnose. Was told by Dr. Jason Martin Leibowitz that after the surgery I would need to stay 5 days in the hospital with a feeding tub. He went over the information very fast and did not explain the whole procedure. I decided to go to Baptist for a second opinion, and THANK GOD I did. The procedure did not require a feeding tub nor hospitalization for 5 days. Jackson Memorial Hospital should be your last choice for a hospital.

Took 7-8 hours in the ER just to test my blood and give me an x-ray. I was vomiting blood and this is how fast they react.

I am writing this review from my hospital room, where I’ve been for 9 days now.I rarely write reviews but these guys deserve public recognition!! I don’t even know where to begin to express how satisfied I am with the level of care and service provided at Jackson. They care so much; every nurse, doctor, housekeeper, food attendant and even handyman is beyond nice and professional. So much I can’t even tell the difference between a nurse and a housekeeper when they first walk into my room! I mean this goes beyond your average hospital expectations in terms of service. They follow up on every request, managers and concierge services come check on your well being constantly and sincerely value your feedback and actually act upon it should something need attention.I am truly impressed as I had reservations before coming here. They proved me wrong! I saw 1 star reviews due to parking or other health unrelated matters...honestly who cares when you get this level of care and professionalism and when your health is at stake?? Thank you to the wonderful team at Jackson for making what should have been a long and horrible hospital stay an enjoyable and pleasant experience!!

June 18th 2021 I had a bad accident, almost lose my left leg. I have no words to express my gratitude to all of you who helped me to get my life back. Thank you to the Blue team, Vascular team, Orthopedics, Pain management, nurses, assistants and all the beautiful people I met in the month I spent at Jackson Memorial Hospital. I am successfully recovering at home. God bless you all.

I went to the Lynn Rehabilitation Center for my two Covid-19 vaccines. Both times I was taken immediately since I had appointments. The people outside were all very helpful. Inside I was greeted warmly and efficiently went through all paperwork prior to getting the vaccine. I was SO PLEASED as to the professional of all people I came in contact with and especially the second vaccine in which I had a male nurse. He was so helpful, knowledgeable, explained how to relax prior to him administering the vaccine, and helpful suggestions! I didnt catch his name but he was terrific! I recommend anyone to go to the site and obtain an appointment...smooth and breezy!

Top notch hospital! Doctors here gave accurate diagnosis. So you wouldnt be giving wrong treatments!

On 513 my wife was admitted due to her liver condition, they took her in and the team has been working the hardest. i have say that this hospital has been awesome and accommodating. some of you feel the visiting is wrong. its in place for everyone in the facility patients and staff to be safe. covid is not fake and very dangerous. gives guys a round of applause for being the hospital that really cares and not just patch and go. The staff works hard and are probably works to much. Its the times we are in so give all your first responders, doctors nurses, lab tech and all other personnel. they are here to help. listen to what they say !!!!!!!!!. could save your life

My father has been in the hospital for 2 months in the ICU, and he received great care there. As soon as he got transferred to the floor, he has been neglected. The nurses refuse to feed him, or cut his hair. but the worst part is that the Doctors have not given us a single call to update us on his progress. I have called the nurses several times to have the doctors call us, but we have not received any calls yet over the past 2 weeks. I want the hospital to get in touch with me, because you guys are holding him hostage. He no longer wants to be at jackson, but we cant even communicate with anyone to get him transferred. Ridiculous. Dont bring your parents here if you expect to get any sort of communication from the doctors.

If I can give negative stars I would, my wife was left lane and thriving pain why the staff did nothing. They would not give her her cell phone she was left cut off from her family in extreme pain. The nurse practitioner Melanie Baker did nothing but threaten me and tell me I would be kicked out by security if I were to show up to check on my wife. Go anywhere else in the world but here. As you can see by their low ratings they do not care about their patients under their care. The ICU at Jackson Memorial is unfit and unsafe for anyone.

Um lixo de hospital, una basura, A Garbage hospital. I was treated with prejudice and discrimination by the financial department attendant at the hospitals entrance, any veterinary clinic serves much better than this garbage place,

I have to thank all the staff on floor 7 and especially the staff on floor 3 in Palliative Care who cared for my mother until her last days. With the humanity and empathy that treated her. communication from all employees went to another level. Thank you.

I’ll give it one start for enjoying the people complaining and fighting lol it was a great comedy show in the emergency, spend 4 hours and checked out without seeing the doctor.

Went in on my Wednesday August 4th which was my Birthday. I got into the Triage area a little after 9AM with chest and abdomen pain. They only did blood work, ekg, urinalysis, and an x-ray. The Triage nurses are inept. Kathy was the the nurse, the only thing she did was look at the computer screen when asking questions, the nurses need to look at the patient when asking questions. Dr. Alvarez or Alvares looked like he didnt care much either. They didnt do any imaging either. They didnt get me into the ER itself until after 5 PM. The ER Doctor himself didnt acknowledge me either. He sat behind the desk. I waited until after 7 until the night Doctor came on. He was at least decent. But that was ridiculous waiting that long

My mom really had a bad time in Jackson hospital, the nurses didnt took her a shower for a week, and the day she left they took her to the bathroom and one of the nurse push her hand she almost fall to the floor, they are careless, like they dont have a mother, why are they mean with the earderly, be careful with the nurses that take care of room 1237 in west wing, they should fired those nurses

This is the worst hospital I have ever stayed inn.The ER was pack . They put you in a bed in sit you against the wall and won’t check on you for nothing on top of everything else I laid in the hospital bed against the wall all for 12 hrs before I was taken to my room and that’s with out anything to eat omg. Horrible

Had both vaccines at the North Dade Health Center. Both times were a breeze. Parking was easy, staff out front were pleasant and friendly. Once inside there were lots of staff to direct where to go and all appeared to be happy to be there. Both times I wasthere for less than half an hour. They have this down to a science. Would recommend them to all.

I visited Jackson North Medical Center LabCorp today on April 23, 2021. The room number is 405 and the staff you guys have there is phenomenal. I was greeted with a smile, their energy was at 100% and their personality is AMAZING. During these COVID times people are normally not so hospitable and this team showed different. I felt like I was a my regular doctors office because they welcomed me and made me feel comfortable. Keep doing what your doing. I appreciate my visit today and the staff can’t wait to seem them all on Monday.

Worst hospital. This hospital has gone down over the years. I literally had to Wait in the ER for 4 hours!!! They don’t move with a sense of urgency. Just because they see you on two feet they feel like you okay. You have to literally come in through an ambulance to get treatment fast.

MY WIFE WAS TRANSFER FROM HERNANDO COUNTY FOR A TRANSPLANT AND ALL HER TEST AFTER SHE ARRIVED WAS GEAR FOR THAT, BECAUSE OF THE LACK OR ABSENCE OF MOTILITY ON THE LOWER INTESTINES AND CONSTANT ABDOMINAL PAIN and cloging of her digestive system, but day sfter day they keep chsnging whst they were going to do and confusing us and having us and the family on the edge. She never have problems with her nutritional status before Surgery, but yet they are saying she does and need to get resolved before the second option of surgery to address the possible Hernia and scar tissue or sny othe problems, now that they say she does not qualify for a Transplant yet, which was the Main reason for a transfer to begin with. Is it because we got Medicare or what is their reason, because so far their expert excuses do not make sense. As an retired Army nurse, the constant changes on decisions, do not make me or my wife comfortable. I called administration the day before yesterday and they never return my called but yet they told the Doctor and he was upset, but I do not care if my wige wss in constant pain for about 5 hrs, regardless of the medications given, because it took the Pharmacy or the Nurses two hrs to finally give the first Morphine. That did not work as fast and continue to be in pain and supposedly they told her they have not heard from jim yet, when it wss supposed Rx as PRN.To many versions of a story, just as the decisions for treatment that changed every day. Can we really trust them now for anything? My wife does not think so and neither do I.

HAD ME WAITING 8 HOURS TO BE SEEN WITH TWO SICK TODDLERS WITH FEVERS !! WORSE HOSPITAL I EVER BEEN TO IN MY FREAKING LIFE. HIGHLY DONT RECOMMEND!! ON TOP OF THAT LETTING EVERYBODY IN FRONT OF ME WHEN I WAS AHEAD OF THEM OVER 6 PPL THAT CAME AFTER ME WAS SEEN BEFORE ME AND MY 2&3 YEAR OLD

Patient care is broken at this public hospital. Since May no phone calls for patient care and direction. I have cancer and I have not recieved a call regarding my financial assessment or email. I went to ER several times and paid for them to serve me in thier condition. I need to wait for them to tell me I have no cure because my cancer has advance and they will blame it on me due to the system is broken. Humans lives matter, but money is more important to all. Doctors said its out of their hands, so whats the point of thiers service. Im so disappointed and I feel humiliated. Im a citizen who paid my taxes and not a burden to the USA. I pray for many that are going through the same situation as me.

Unfortunately this is supposedly one of the better hospitals in the South Florida area… I beg to differ… Coming from DC I’m used to the worst conditions in public hospitals and this is another level of indecency. Lack of communication, lack of time management, lack of order of operations among staff, carelessness regarding information that needs to be passed along for the sake of efficiency / time and proper care and management. Understaffed.

When no one had the Coronavirus Vaccine, Jackson Memorial Hospital did. Their site helps you sign up with great ease and confidence. Professional and caring teams took care of all my friends and family. Exceptional hospital experience. The best of the best!!

Couldn’t recommend LESS. Go anywhere else. Had a dermatology appointment at 1 and I’m still here waiting at 4. 2 other people have also been waiting over 3 hours for the doctor. Unacceptable and rude. When asked how much longer it’ll take, they just give you a vague number of people ahead of you in line. They also make you pay in advanced so you can’t even leave. Literally go ANYWHERE else for an appointment. Not to mention, you now have to pay for 4+ hours of parking

If you have a procedure scheduled, prepare for it to take all day.We arrived at 8 am for a procedure,they got underway around 12 pm.I only know this because my daughter texted me,they gave me no information for the waiting room,when I asked an employee they said they cant give me any informationSo 5 hours without an update.The Drs here are top notch,the best,but everything else needs some work.Oh yea,after youve had your medically necessary procedure,prepare to pay for your parking on the way out.They only validate if youre in ICU.

I had covid, was ignored and put in a room with another patient who was also ignored. They didn’t give me my meds on time and I was there for 8 days until i discharged myself which they gave me a hard time about because I did have covid pneumonia just so I could go to another hospital.

Thank you for your kindness and expertise in caring for one of my closest friends. God bless you all!

The absolute worst hospital I’ve ever been to. Waited 3 hours for nothing, ended up leaving they were so disorganized and unsanitary. Drove longer for a better hospital. Don’t waste your time here. More a mental facility then a hospital.

DTC 507 The loudest floor in the whole building. If you wanna get any rest due to injuries you won’t get it here. I have complained to the nurses and nothing has been done about it. Please look into this for this is an urgent matter to the health and safety of other patientsrespectfully,Rosemarie Quiros

I was born in his hospital in may of 1993.My gf Nela was not attended at all as many have not been attended. I am truly disappointed in this hospital. Things need to change here and need to change now.

POV of a family member of patients... Do not want to discredit the few that work there that probably care and work their because its their calling unfortunately as a family member of patients that have seeked care their has not been the best experience... As a sideline observant when both of our family members were at their most valurnable state never felt cared for or our family member was priority. Both family members went in alert some how in a short matter of time went to a prognosis of they are not gonna make it we need to know if you approve DNR ...like what? Has everything you can do has been done? They literally were alert 5 mins ago... Sad to know they must really prioritize their budgets for financial gains for CEOs than the a human life

This hospital has been the worse. During covid families are not allow to go inside with patients and that is understandable but I was told I was going to be updated on my mom surgery as soon as the surgery was over. its been 7 hours I have not heard from the doctor. I call and nurses have an attitude and lack of information. I had to wait for my mom to be out of anesthesia for her to weakly answer her phone. They do not have any rooms for after op and they wont feed my mom until they have one. How is that my moms fault that they dont have rooms available?.Your staff lacks empathy towards the family that is dead worry outside waiting and they do not care about their patients. I am currently on hold going on 29 minutes waiting for a response for your nurses explaining why they wont feed my mother.

This is a healthcare facility... how can you allow the restrooms to remain filthy and disgusting??This hospital has plenty of good. Please fix the sanitary issues

Great 🕐🕜🕐🕜 One Of The Number 🕐🕜🕐🕜. Best. 🏥💊🏥💊 Hospital s In The 🌎🌍🌎🌍 World

My grandfather got both his craniotomys done here and they successfully did prolong his life thanks to the health care team and neurosurgeons.I would not take him any where else, they are more like scientists here compared to any other hospital in the area , decent ER time and do their research like real super heroes.

Such a terrible hospital. My brother had an extremely long wait in the ER due to the unorganized system they have going on. The front desk staff is rude and will scream at you if you arent prepared (as in have your ID ready to show as a visitor, or if accidentally bring in balloons because the security guards dont tell you that you cant have them in the building). There were also times when I was lost in the building or had questions and RNs would just be having their own social conversations and were unhelpful. I was in Miami for vacation and ended up here but I would suggest going to another hospital before this one.

Honestly, if I was dying I would be in the worst condition. I checked in at 3:45 a.m it is currently going on 8am and all they have done is put an IV in me. I asked for pain killers upon arrival and still have yet to receive them after being told I would.My doctor left without making sure I was okay and all the staff act as if you are bothering them.When a person is in distress the least you can do is not treat us like a herd you’re trying to place and show compassion to the reason we are here.I came to this location for convenience but it will be my last.To note. 8am in the morning and I haven’t even gotten a bed so the day is not over.

I am back. I was scared 40 years ago when Philip Kicinski woke from his two week coma , you put him in a wheelchair and his 3 year old daughter me in his lap and pushed us out the door down a hill.Kelly Kicinski MD Royal 1996 Federal HIPAA privacy and accountability national mental health security act

After seeing so many people waiting several hours to get the Covid vaccine at several sites, I was dreading the experience. I was able to book an appointment on the Jackson website and the next day I made an appointment to get my jab. All I can say is ,Wow!.You would have never known we were in Miami (where things often run behind schedule and are more often than not, chaotic). From the moment I entered the parking lot a spoke with the police officer checking for appointments, the security guard and tech who were checking for proper i.d to the admitting clerk who took my info, to the fire rescue who gave me the shot, the nice lady in the hall and the guy keeping time in the waiting area where you had to wait 15 minutes after your shot (to ensure you didnt have a reaction) all were very professional and friendly. You could feel the optimism that things are going to get better with the dang pandemic. The entire thing worked like well crafted Swiss clockwork. Thank you all for what you do!

The service in the emergency room is the worst been here since 11 its 1:27pm bout to walk out

On Thursday I had the good fortune to receive my first Covid vaccination at Jackson Memorial’s Christine E. Lynn Rehabilitation Center. What a pleasant experience! Everything was super organized from the moment you enter the parking lot to the moment you leave the facility. We were met at every step by an extremely helpful and friendly employee all throughout the process. The facility itself is a beautiful building. The entire process lasted not more than 45 minutes from arrival at the parking lot. My heartfelt thanks to the Jackson and its employees!

This is absolutely the most disgusting hospital I’ve ever been in. Blood droppings all on floor in emergency room lobby and bathroom. Nobody has sanitized not one chair after repeated patients in and out. I would rather stay home and diagnose myself then to come back here. Worst service ever and long wait times Smh

My wife went in for a double transplant on Dec 8th Liver and Kidney hoping to get her life back and instead it has turned into the worse nightmare of her and our lives here we are 45 days later after several surgeries and many complications too many list. We find ourselves frustrated and feel abandoned by the people who are supposed to help us communicate and represent us since we can’t be there with her.I need to know how to escalate it and get in touch with someone that could actually help us I’ve already tried with the social worker and Case manager. The commutation from the medical team is horrible.I do have to give all of the wonderful nurses in the ICU and Post op unit the ultimate shout out especially Rochelle, Christina, Mo, Justin, Edwin, Sergio they truly go out of their way for my wife and very kind to us as they understand what the family is going through also. I’m extremely disappointed and and at a total loss.

Worst hospital ever. Work extra slow been here all day for 8 hours so far an still nothing. I will not recommend this hospital to anyone

The left hand doesn’t know what the right hand is doing!A bunch of INCOMPETENTS, and Customer Service is NON~EXISTENT.You can call 100 times and NO ONE WILL PICK UP THE PHONE!If you are ever dying, don’t even dare go there!

I am at this moment at the ER. I was screaming in pain and the doctor did not care at all and pretended he was not hearing me. Nurses are playing loud music at 4:30AM. I asked them to turn it off because I am in pain and trying to sleep to get relief, but they did not. When I started screaming the doctor to come see me, he came irritated and said there was nothing he could do for me and that the loud music was not his. I am waiting to be admitted but I am feeling like leaving and going to another hospital. It’s the worst to be screaming in pain and seeing workers not acknowledge my feelings.I am never coming back.

My grandma was sent here after being diagnosed mononucleosis and having liver and pancreas complications. The nurses didn’t speak Spanish so whenever my grandma would call for help they would just come in and not even try to help. At one point they just wouldn’t come in at all. My grandma was in severe condition and couldn’t even get help to eat or do anything. The workers don’t want to work, they’re just to be there.

My father was admitted to the ICU North with covid. No updates except when they wanted consent or when i called. They say they want to provide excellent care and part of that is providing daily updates to families via phone each shift and letting families know of patient transfers. Families cannot visit so a phone call would be great for some peace of mind. I know the staff are busy but part of the circle of care is family involvement and timely updates. Also transfer of accountability from unit to unit is incomplete. This is an important piece of patient care so that continuity of care can take place safely. I am very, very dissatisfied with the communication and my trust is eroded because i now wonder if he is indeed getting excellent care as is promised in the mission and values statement.

My wife and I got our second Covid vaccine today at the Christine E. Rehab Center. They should be the model for the country!They were quick, organized, professional and empathetic. We were impressed during our first visit (three weeks ago) and they did not disappoint today. They had staff providing parking directions to walking us through every step of the line.We have heard of very different (long and unpleasant) experiences from friends that went elsewhere. GREAT JOB, JMH and thank you!!

You are in hold forever for an operator, and when they do answer they are rude and never, in the many calls made, do they appreciate you or anything. They cut you off and transfer. Thumbs down. First impressions are everything.

I just have one word:Thanks for everything you did.Thanks for saving my life. All the procedures you did were correct.All the coronary department, Doctors and nurses are outstanding.God bless you all

For this to be the Main Hospital this place is is horrible with with getting parking and then you have to pay its a very uncomfortable staying place from the chairs to the bed. Food selection is horrible. Sometimes staff is nice

I went here because I was two months pregnant and was experiencing bleeding and was told I might have a miscarriage. They did ultrasounds and didn’t see any fetus, so the doctor told me to come back in three days for a threatening abortion. Three days came and I’m still experiencing bleeding but took a pregnancy test which came back positive so I didn’t go back for a threatening abortion. In fact I went to a clinic in my area and got blood work done and was told to wait for my results in seven days. While waiting for my results from the clinic in them seven days the bleeding stopped so I went back to Jackson to get a follow up on my pregnancy and was told I had a miscarriage. Seven days come the clinic calls back with my blood test results and tells me I’m pregnant (viability). I’m just thankful I didn’t come back to Jackson for a threatening abortion.

I was there yesterday at ACC obstetrics, the nurse from the lab was like kind of mind and very unprofessional, I’m 36 pregnant and she returned to assistant and do her job, I have to left I couldn’t finish my appointment I understand people have difficult moments but they need to improve their customer service because they are the worst…I will find another place for me and the baby I don’t need that energy.

Proud of the way that Jackson Memorial Hospital is helping the community in their efforts of controlling COVID-19. I am one of the many citizens that got vaccinated and seeing their level of dedication and professionalism is amazing and encouraging to keep the fight against COVID-19.

I recently attended Jackson memorial hospital. Went to this hospitals ER and from my experience I strongly DO NOT recommend this place. I would rather go to a animal shelter for some help. After waiting for 5 hours and having not even a IV or some one come check on me, I asked for discharge papers and the nurse said “Man, can’t you wait” I didn’t wait. Ended up just wobbling out and going to Mt Sinai with nothing. Wish I had names. Sad part is they charge for the service.

I would give this hospital a ZERO. My 2 day stay was the worst in my entire life. I was left in pain, and didnt sleep at all after my cervical spine surgery. I in process of talking with Aetna insurance to not approve surgery at this particular hospital and filing a malpractice law suit.

Emergency room has had me on hold for 45 minutes, I’m trying to get an update on my friend whom they didn’t let bring her phone with her so now I have no ability to contact her myself.

This hospital is tantamount to a hospital in a third world country. I would absolutely avoid going here. We went for an emergency and the care was so subpar that I would have left immediately except we are from out of town and not familiar with the area. We had medical imagine done and was told to follow up with a specialist. I called to get the imagine and could barely understand what the female was saying but the general theme was that they are closed and I need to mail them something and then they will send it to me in the mail. The specialist said that they need to decide how to treat this within 14 days and 7 days was past (Jackson told me to wait a week to make an appointment). I saw multiple people with masks on their chin, they didnt offer my son a mask who was bleeding after trauma, it took them 45 minutes to check him in (the room was empty) while he was bleeding from the face and clearly in pain. As we waited in the room for multiple hours the entire staff was out with their feet literally on the desk talking and cutting up. Probably the worst hospital Ive been to in 25 years. Avoid it. If youre Googling a hospital with an emergency and its NOT life threatening I would try to go the next closest hospital and only come here if absolutely necessary.

This hospital is there for absolutely no reasonI went to the emergency room to see what was wrong with my arm..i cant move it ..cant look right or anything ..in pain...i tell them it must be muscular..instead of giving me an mri they give me an xray and send me out the door without ever telling me what was wrong...the nurses kept trying to get me to take percocets...i just asked for muscle relaxers and continued to figure out another way to fix my injury

It seems that I’ve been here all day now my back has started hurting and I have A excruciating headache it’s one of the worst hospital visits I’ve had. It’s seems like you have to be dying or close to it to matter to the nurse or doctors. They not one the same page because 3 different doctors came to tell me the same thing but nun of them gave me anything to help the situation. I came at 2 and I didn’t leave until 11 and they didn’t give me anything to help while I was there I say there crying because I really don’t feel good and so it like at this point I would rather treat myself at home than to go to a different hospital because I’ve wasted my whole day to come and go with more problems than I came in with. I’ve sat there watch people get checked in the er and leave, they came in after me so what the big deal

Jackson Memorial hospital. The staff and the ER doctors were amazing and the nurses were so helpful. I just want to say thank you to the doctors and nurses Of. Jackson Memorial Hospital and thank you for your hospitality❤️❤️❤️❤️❤️❤️❤️❤️

Shameful! Disgraceful the way they treat visitors. If visitors are treated this poorly, imagine what they are doing or not doing foe the patients!

Thank y’all so much for saving my sons life ! I will forevermore be greateful💙

My wife and I had our Covid vaccine at this hospital and I was very impressed by how well they were organize. I was expecting a total disaster, but was surprised by the courtesy of all the personel involved. Everyone was very courteous, helpfull and very profesional. Thank you so much we are very happy.

Worst hospital in the world. My husband laid on a stretcher for 6 hours nothing done. I called a million times.. no help. Finally got thru.. they drew his blood... and he had a massive heart attack.. Hez a transplant patients and

It is sad to see the poor care provided by Jackson regarding the COVID vaccine, I managed to get the appointment on February 27 at 1:30 pm for people over 55 with pre-existing conditions, I present myself with all the documents in order Only that the The result of the pulmonary analysis was dated in September 2018. The lady very drastically DENIED THE VACCINE, for the date. My question is: With a recent date in the analysis, does the disease disappear? and thus deny the vaccine?

Worse emergency room ever. 80 years old man in pain for 3 days and still at the waiting area, just inhuman.

I went to the emergency room at 2 pm i got there and i was put in a waiting area, while i was in the waiting area i got picked up to get my test done and they sent me back to the same waiting room, 10 hours later, shift change of staff, and i was still in the same waiting room, with pain, with no bed, and if you have no bed then no doctor comes talk to you even if they got all the test done and know whats wrong with you. Having to wait for a bed and going to the new staff asking to see when will i get a bed and them being completely clueless after giving them my name and info or just simply being rude. Its sad to get this type of behavior from healthcare professionals in situations people go because they have an emergency and having pain, its not fair to be treated like that when we choose that jackson hospital thinking they would be able to help, instead i had to walk away after 10-11 hours waiting for a bed and be seen by a doctor to having to go to another hospital where they took me seriously. I had always had the best impression of Jackson hospital, but after this visit i cannot say the same for the emergency room. The emergency room including cleaning staff would sure benefit from having a seminar on how to treat patients in private (not a waiting room) and basically how to treat patients in general from attitude, to discrimination, to compassion.I would like to speak to someone regarding this visit honestly. Im very upset i had to go to another hospital to get treated. When all my history has been in Jackson hospital

Lela, from house keeping was super in going the extra mile to make sure not only my room was clean but also I Received my breakfast when I was over looked . Thank you Lela from housekeeping, and her awesome supervision Tameka, for an outstanding job going from room to room checking to make each patient is receiving the same hospitality...

Upon entering the emergency area you are greeted by a security officer with a bad attitude. His attitude was so bad i chose to leave and stay with my pain. Ill be deceased in my home. I will never return here. Mercy is 10x better. I still was friendly to him

Trying to get Jackson memorial hospital to answer the phone is like trying to walk on water.

This is the worst hospital there is. Unprofessional, rude , disregarding , ect

I went there you go to discuss bariatric surgery with Dr. Eddie Gomez and he said he would do the surgery all I needed was Insurance approval and five nutritional visits as well as a psychological evaluation I did all that I have left messages and no one has returned my call very unprofessional staff working for Dr. Gomez buddy looking to have bariatric surgery done at Jackson do you self a favor stay the hell away from them!

I loved all of the staff that helped me get through this horrible time. My ER Nurse Val was so attentive and had such kind words. My team of doctors once I was admitted were also brilliant and kind. Thank you UM team for treating me and making me better 😭❤️

Huge public Hospital, it is like a big city in there.

7 years ago I delivered a baby boy in that hospital. I delivered with no doctor, it wasnt until 3hours later he showed up claiming traffic was heavy.and that it was a fast delivery but what iam upset about my sister in law kept staring into my private part the whole entire time she visited me because the nurse did not give me any privacy. It was like I was a dead meat.

I have a very mixed review and I need to explain why. First, I want to thank Drs. D’Urso, Ribe, Panakos, and Osinski for taking such good care of me in the ER. Even though I was in the ER for the entire night shift and much of the following morning/day shift (being why there were multiple doctors involved), these doctors did all that they could to try to help control my pain, try to get my shoulder back into socket (It was dislocated), were caring and compassionate for me and for my medical needs, and got ortho involved when they were unable to successfully relocate my shoulder. However, once I was admitted, the upstairs floor staff did a horrendous job and took hours (literally) before answering my call lights, often avoided/refused to control my pain, yanked on my shoulder repeatedly, causing worse pain and not fixing my shoulder. Dr. Trapana in particular was the worst doctor EVER, pulled at my shoulder to try and put it in a position that it wouldn’t move to because dislocated shoulders don’t move, caused a ton of pain repeatedly to me, and seemed very incompetent at his job. If I ever have to go back to the ED, I’m so thankful for the ED’s staff and compassion, but if I ever need to be admitted again, at that point I will force them to transfer me to a different hospital to be admitted to so that past admission, I also get actual adequate care.

Well each experience is going to be different, that being said. This past Friday I came in with heart problems and breathing problems. I have had CHF for 10 years. The last two years my valve has gotten progressively worse to the point where I am, 3 to 5 minutes doing anything light, walking up stairs, playing with the grandkids, cleaning out my truck made me tired and exhausted. Eventually all tests lead 2 proving and showing the mitral valve had become a cauterized and was no longer allowing fluid to leak from the bottom . New photos and videos Prove it was leaking from everywhere ! I saw it myself. So we move on that was Friday, the surgery was set up and done on the following Wednesday replacing the damaged valve. Serious business. operation was a success. Anybody who knows this procedure knows there are two types of valves. I chose the flesh valve. AKA Pig. In the ICU, trying to recover ASAP. So I can have a better quality of life. Some things you dont know until you come to a place like the ICU. Lights are bright here they need to see. It gets super cold here, to keep down the germs and other reasons. You cannot have visitors no matter what. So communication is key to your family and friends through your cell phone. Bring your charger, in case they keep you. Another thing I hadnt factored in, is change of clothes meaning underwear. Who wants to be naked when youre trying to survive? They will allow you to wear underwear after your recovery in the ICU if you have it. Another thing to consider is everything is cold, they have warming blankets thank God. And the staff is super knowledgeable and helpful. There wasnt one thing signed to me who wasnt caring loving and hes knowledgeable with why theyre doing what theyre doing. Alright ask a lot of questions. Im ecstatic to find out I am being moved from ICU area. To the 9th floor. Hallelujah its what I have to say. I thank the Lord for allowing the doctors working through them theyre knowledgeable educations can changing peoples lives for the better helping people. Making a difference one person at a time.DUCES!!! OUTTA DA I C U. After super bowl sunday.. Id recommend jackson hospital north .heart specialist to all.

My wife and I received our covid shots last week. Despite the crowd, it was organized and efficient. Thanks to a particular JMH Social Worker, BrendaPhilips who has helped us before and again now. Thank you JMH!

Do not go to the ER here. It is the worst possible place to take a loved one going through a tough time with their health. I took my family here and understandably they did not let me enter with him due to Covid. You would think the nurses would treat patients with compassion and be helpful. Instead they had horrible attitudes and whenever he asked for something they were super rude and refused. He waited over four hours in the room and they did not even give him an IV for dehydration due to excessive vomiting. He got tired of waiting around and not receiving care so he kindly asked his doctor for discharge papers and she asked one of the nurses to please do it quickly to which the nurse replied “ugh, he can wait” mind you she was not doing anything else at that moment. The doctor looked embarrassed at the nurses attitude but it seems this is just the culture at this ER so the doctor did not go against the nurse. I keep seeing several reviews where people also say to avoid this ER at all cost to which the hospital staff replies something along the lines of “sorry for your experience please contact us at....” how about you stop saying sorry and DO BETTER. People trust you with their health and you guys do not take it seriously. This hospital is a poor excuse for healthcare and it it’s disgusting how you guys treat people who come in when they are going through possibly the worst time in their lives. Seriously, DO BETTER. If you are really sorry then fix the problem and provide better care. Fire all the incompetent nurses with nasty attitudes and whoever is managing this tragic excuse for an ER. Get someone from your staff to go in undercover and pretend to be a patient and they will report to you the same thing all these other patients with bad reviews are reporting. If you need healthcare for you or a loved one and you want kind people to take care of them go to Mount Sinai. There is a huge contrast in how they treat patients at Mount Sinai. If the ER at Jackson ever gets sued and or shutdown I will only be surprised it did not happen sooner.

For me personally, I feel like the doctors dont do much unless they can get paid from the insurance. My aunt had COVID-19, she didnt get plasma , the second treatment that was needed, and sent her home with the virus. They werent able to cure her and they were refusing more service because the insurance was no longer paying.