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Diorca Aquino De La Cruz, MD
1170 Cypress Glen Cir, Kissimmee, FL 34744, United States
Comments
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Review №1

I have to say the staff member and the doctor really nice but to reach a person during a call is another story. You not only wait too long to get answer (30 min minimum) which is ridiculous if you said something they always has the same excuse about new record system. They really need to improve the answering call issues.

Ja
Review №2

I have lost all my patience with this place. You call and wait so long, eventually you give up. I have been trying to speak with someone for over 3 weeks now! and forget getting a call back! that wont ever happen. Its been a month since i have been trying to get results from my test.

Ru
Review №3

Everyone is friendly, listens to your concerns, and helpful!

Mi
Review №4

This place has lots of excuses. They have changed their medical records software and are blaming all of their issues on this. I call everyday for test results and they keep saying oh they havent received them or they may be sitting on the fax and they have been so busy and havent been able to catch up. Excuse after excuse

Pa
Review №5

The staff seem nice enough in person but i have had 0 return phone calls when they tell me theyll call me back while dealing with a very important matter. Im very disgusted

Is
Review №6

Everyone is very friendly, attentive, and helpful!

Sh
Review №7

The doctor is outstanding !!! The employees are unprofessional Rude !!!if you call you will wait for 1 hour on hold and they will respond we’re booked they will give you an appointment 5 month later !!

Ma
Review №8

Excellent doctor and professional staff as well!👍

ga
Review №9

It is impossible to contact Dr. Aquinos office by phone. They dont answer or they leave you waiting on the phone.

Yo
Review №10

Not only is she inattentive, a bad doctor does not have human quality and does not physically attend to her patients, they have to send her a Postgraduate degree in customer service

Ni
Review №11

Excellent Doctor

Information
11 Comments
3.3 Rating
  • Address:1170 Cypress Glen Cir, Kissimmee, FL 34744, United States
  • Site:https://www.orlandohealth.com/physician-finder/diorca-aquino-de-la-cruz-md
  • Phone:+1 407-635-3211
Categories
  • Family practice physician
  • Doctor
Working hours
  • Monday:Closed
  • Tuesday:7:45am–5pm
  • Wednesday:7:45am–5pm
  • Thursday:7:45am–5pm
  • Friday:7:45am–5pm
  • Saturday:7:45am–1pm
  • Sunday:Closed
Service options
  • Online care:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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