user
New Massage Orient
11362 San Jose Blvd, Jacksonville, FL 32223, United States
Appearance

Comments
Jo
Review №1

Very professional and relaxing atmosphere. We loved how clean, neat, and modern the place looked. The massage was amazing. You can tell the difference between professionals and amateurs and these are definitely skilled therapists that work here. Specially Lilly!

Ma
Review №2

Came here based on good reviews late afternoon of 10/16/2021, boy was I surprised. This has to be one of the worst massage experiences I have ever had. Got there a little after 5 pm and asked for the hour massage session. I was led to a room by one of the therapists who was not wearing a mask and didnt wear one during the my session. I was wearing mine. After 5 minutes into the session, she stops to take a call. Then, moments later, she leaves to talk to a customer that just came into the establishment. She repeated stop and leave 4 more times in the first 20 minutes, having discussions about availability and scheduling. One customer kept asking her over and over if she could squeezed in for a short massage before he takes his daughter to a cheer leader competion and kept talking to her about scheduling later. The last in a series was a strange guy who came in quietly and walked down the hallway asking Hello, He was so close my therapist asked if I was talking to her. Then one of the other therapists, yells to my therapist to take care of this hello customer. Anyway, it got rediculous and I got up and left only half way into my session. I was more tense leaving than arriving. I paid the $70 cost and left. I should have asked for a refund..but I would have expected them to offer one. They didnt so I hope I save someone else some money with this poor review.

Ro
Review №3

Excellent therapeutic deep tissue massage by both therapists helped me recover from muscle spasms after tennis. For deep tissue ask for Julia for lighter massage ask for Lillie also does stretches which were good for relieving knee pressure and cramps in lower back and neck. The best in town.

Da
Review №4

Wow! This place is amazing! Wasnt sure what to expect when I arrived, Julia put my mind to ease and received the best massage I ever had! I have been to several name brand massage parlors, the massage you receive here is 10 times better! I most definitely will be returning.

Pa
Review №5

This place is amazing. I really like the professional attitude they all display. If you really want a truly great massage that you will enjoy then go see Lily. I came in for the first time and was treated like I had been there a million times. Needless to say the massage was the best I have ever had. If I had any advice for anyone who wants a truly great experience then try this place out.

Ca
Review №6

They are absolutely amazing! Professional, reliable and try to accommodate walk in! They know exactly what they’re doing and they’re amazing with my headaches! I highly recommend them

Ba
Review №7

Fantastic massage and overall experience with New Massage Orient and my massager therapist Lili! Very well run, friendly, and professional. I have had many massages over the years and this was the best! Lili knew exactly the pressure points to relieve my tension as well as treat my achilles tendonitis, stiff back, and overall body tightness. She went even further to provide stretching to help me get ready for my regular basketball game. I give New Massage Orient and Lili my highest recommendation!

Jo
Review №8

I want in for an hour massage. The staff was very friendly when you arrive. The massage was amazing!! I want in with a very stiff neck and shoulder and cane out of there with full mobility. Lily does such a good job. Best massage ever! I will go back many times in the future.

Je
Review №9

Absolutely amazing massage. My husband and I both had a massage here, with two different therapists, and we both left there so impressed.Definitely will be going back.

Da
Review №10

First time visiting this business. Best massage I have ever had! Grayson is amazing. I will definitely go back.

Pa
Review №11

I have had a massage here a couple of times and they have not disappointed. Lily is fantastic. I had a 90 minute massage from her and came out feeling fantastic. I will definitely be back for more!!

aa
Review №12

All around great experience. Very relaxing and convenient Ill definitely use them again.

Mi
Review №13

Very calm and relaxing. Wonderful deep tissue. My weekly routine.

Da
Review №14

New owners in past couple or weeks, I received a wonderful relaxing massage from Jingna and would recommend her.

Fa
Review №15

I have been going for a few months almost a year for the 30 mins foot reflexology to both locations so today they didnt bring the herbal bath when asked was told we dont do that for 30 min massages and it would be $10 more I asked since when she said we have new owners looking at each other so I said Coco arent you the owner...she says you want foot soak no problem.... The lies to make an extra$ should have kept my tip

Pa
Review №16

One of the best massages in Jax

Na
Review №17

The best massage Ive gotten since I had a massage by another Asian message therapist. Lots of others in between. Might not look the best but youll walk out feeling the best! Lili did a GREAT deep tissue massage and my back can be a tough egg to crack.

Wa
Review №18

Best full body massage around. Feels like she has 5 hands. Great foot massage too.

Th
Review №19

Just out of my very first table massage session. I have had massages in several Asian countries and this one was very close and exceptionally surprising. I felt relaxed, lighter and all the blockages in my back muscles were gone. Just like it has to be. Highly recommended place.

Le
Review №20

Took my girlfriend for hour long foot reflexology visit for her birthday. Made appointment in person for two. Arrived @ appointed time, employee not speak English, so put me on phone with someone who claimed I called the day before and changed my appointment for an hour later. After stating several times I did not call them, I was told to wait 10 minutes. We were seated in lounge chairs in RECEPTION AREA and started soaking our feet. My friend asked if this was where our massages would be and was told yes right there in the lobby. It was brightly lit, noise from restaurant next door through walls, customers paying, conversation between employees, could hear people outside on the sidewalk, plus it was very warm. Relaxing? ... Not in the least. It gave us the creeps and we left. One of the employees (0 English) kept telling us something about the water which had nothing to do with our dissatisfaction. They did apologize however.

Ra
Review №21

Always have what Im looking for

Th
Review №22

A lot of choices in Jax, but for me...This is the best!

Qu
Review №23

I came here with severe neck and shoulder pain that coco spent her time addressing these areas. The pain is so much better and I will be returning. I highly recommend this place!

Mi
Review №24

A Great massage! I prefer deeper massages for my aching muscles and the massage therapist I have had on both my previous visits was exceptional. I get regular massages and this place is one of the best.Highly recommended!!

Ma
Review №25

Great , real massage. No funny business. Straight up massage that you heard about the that actually heals or has long term theraputic effects. You will think about making regular appointments. I know I did.

Ke
Review №26

Absolutely Outstanding! I am a healthy person and I had taken a plane ride and had a stiff neck (Monday) was fine till Friday when while driving I had a muscle spasm in the upper L shoulder blade area and into the L side of my neck. I went home that night then woke up completely stiff and sore and I couldnt turn my head to either side and couldnt walk with my shoulders relaxed (I could barely drive). I was desperate to see a chiropractor which was out of my budget so I looked up the closest massage place to me and went in for their 10min Chair massage. I told him where I was hurting and told him my story of what happened. He proceeded to give me a massage that I specifically needed and I was stunned how amazing I felt after I got out of that chair. I could turn my head again! I knew that I would have to probably follow up the next day to keep loose but actually I didnt have to, my stiffness kept resolving for the rest of the day and I was back to myself again. I cant thank them enough!!! Like I said this was my first visit ever and I just picked the massage location that was closest to me, turns out I found a hidden gem!

Lu
Review №27

I have been using Massage Orient for the last year. I see Aaron and he is just excellent! He finds your pressure points and releases all your tension! I highly recommend him!

Ma
Review №28

Amazing place . Made me and my mom feel new. Eliminated my headaches due to stress and helped my moms body feel more light, flexible and less in pain. Aeron is one of the best together with Coco and Cindy.

li
Review №29

They have cameras placed inside of the rooms (they watch you on camera get naked). The video is placed at the receptionist desk, so the guest see the video as well. Very inappropriate. They demanded a tip after doing such a poor job. My mother and I have been going to them for years but the staff and experience has changed. Im so disappointed. We will NEVER go back.

Pa
Review №30

The talent in this place is unparalleled. I give great credit to the owners who speak ZERO English. They are very brave in trying to live the American dream. However, they need to learn more about the expectations of the American client. Here is a short list of what would bring and keep more business by learning the protocol:1. Have a bilingual person on staff at all times. I had to interrupt my massage 3 times to help other customers who came in wanting a service with the interpretation app on my phone.2. Get some insulation between the walls. You can hear whats going on in the restaurant next door and people outside. Not relaxing at all!3. Move the 2 reflexology chairs to the back away from prying eyes or get some screens. It is extremely uncomfortable having other customers view your massage, even if it is just for the feet or shoulders.4. Go to another massage business & witness what is appropriate and what is not, for example: Playing on your phone while customers receive a service, burping in front of people, using containers, timers, and other aids that are more appropriate. A garbage can and a loud beeper to keep time is hideous.That being said, I wish these people all the luck. The man who did my shoulder & foot massage is very qualified. Go for this reason. If you can relax, its so worth it!

Si
Review №31

I searched it on google, so decided to have a try. I made a appointment in advance since it was weekend,and I don not want to waste time on waiting.When I came in,the lady smiled to me warmly, the atmosphere there was relaxing,she asked my needs and led me to a private room ,it was very comfortable all the time.Whats more ,she did a really good massage .My whole body was so relax after 90 mins massage .Nice work!

Ka
Review №32

Ive had 2 visits so far to Massage Orient and I will be back. I found their knowledge of the body and the causes of pain to be above that of other masseuses Ive visited for back and foot pain. I found my pain to be diminished and I was given information I can verify and add to in order to continue to get better. I highly recommend them.

Ki
Review №33

They are so nice & kind. Made me feel brand new the next day😊

Va
Review №34

Great service and massage can’t wait to go back

Wi
Review №35

Great deep tissue massage and nice people.

Ea
Review №36

Great treatment

Kr
Review №37

Great massage

Sa
Review №38

Relaxing and enjoyable!

Je
Review №39

Excellent massage

li
Review №40

Good

Information
5 Photos
40 Comments
4.2 Rating
  • Address:11362 San Jose Blvd, Jacksonville, FL 32223, United States
  • Site:http://www.newmassageorient.com/
  • Phone:+1 904-551-2974
Categories
  • Massage therapist
  • Massage spa
  • Reflexologist
  • Sports massage therapist
Working hours
  • Monday:11am–7pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations