I was gifted a 1-hour massage and I only received a 40 minute massage at most. The masseuse never dimmed down the lights. She never inquired if I was feeling good or if the services were good at the time being. After my massage was over I still tipped her as natural protocol, however the manager who was running the desk at the front asked if I wanted to tip and I said yes. I provided a different car that was used for the booking for the tip, then I asked for a receipt which the receipt was to be emailed. Upon A checking my account an hour later I noticed they charged me for the full massage and I had to contact them again to remind them that my car was only to be charged for the tip only not for the actual service. needless to say I will not be attending again.

My wife and I went there to get a couples massage. It was really good! Elizabeth did my massage and did a great job. Id recommend them.

Hands down the best place I’ve found for a relaxing massage. We’ve been coming here for over a year, at least 3 different massage therapists and not one bad experience. The prices are very fair especially if you sign up for a membership. Emma is our favorite and all of the staff including the front desk is always polite and accommodating. Don’t be fooled by the fact that it’s located in a shopping plaza, I’d pick this spot over a lot of the higher end spas at the beaches and ponte vedra.

I have been here several times but this time Emma provided my deep tissue massage and it was hands down the best. Thank you Emma, I will be booking with you again soon!!

Went there today with chronic neck pain and migraines, and I left without them. I feel amazing and for the first time in weeks, my head is not throbbing and my neck feels relaxed. Thank you!!

Connor did an awesome deep tissue. Everyone was very helpful and friendly. Could have used a cover on the eyes during the massage when facing the ceiling.

Been a mbr for yrs. Therapists have been great & enjoy their jobs. Professional & courteous staff.

OMG This place is HEAVEN my massage was devine.

I have used this Massage Green for years. I have had success with most therapists but definitely had my favorites. The therapists have always welcomed my feedback during massages and accommodated accordingly; however, I rarely need to say anything once I give them my desired pressure. They are good about following the lead (talk or no talk) when you’re on the table. This is a clean and friendly place. I have never felt uncomfortable. I am closing out my account because I live closer to St Augustine. I will really miss Don and Ashley B. I will probably be back and visit.

My favorite go to massage spot. Love the ambience as you wait, friendly staff that make check in and out easy. Ashley B is amazing for massages! Ive had a membership for over a year now. Pleased every time whether I need deep tissue, Swedish, or a combination. Ive had other massage therapists that are also good. I save facials for a different spa due to preference. Online check in is so easy here too makes the whole process start to finish a breeze.

Such an amazing massage. So glad that they have monthly packages.

A nice little getaway from the hustle of everyday life. A relaxing setting in the waiting room. Lauren, my licensed esthetician, was simply lovely. Such friendly and knowledgeable employees. The peaceful setting made my day.

Always a pleasant experience

My Boyfriend and I enjoyed a nice couples massage here. We loved every min. It was his first time and now he cant wait to go back. The therapist were great and the front desk staff were amazing. They were wonderful helping me over the phone and the whole process was easy. It was also very affordable. I will def come back next time I am in the area.

Rachel was PHENOMENAL!!! I am in Jacksonville on vacation and my boyfriend got me a 1 hour full body massage along with the Infrared heat therapy. I feel so relaxed, lite, loose and wonderful. Rachel was very knowledgeable, accommodating and personable. She was very attentive to all of my needs. She a great example of what world class customer service is and she is definitely a master of her craft! Thank you adding that extra much needed part to my vacation. Ill definitely be back when I return to Jacksonville. Nice clean facility with very friendly and professional staff.

Ashley B is my has been my go to person for prenatal and general massages for about a year now. Im so glad I found her and will never stray! Thank you for an amazing experience every time!

Decent massage but it started 10 minutes late and ended 10 minutes early.

I used to love going to this place for years but cancelled my membership recently due to sketchy business practices. There are other good massage companies in town that deserve the business.

Just left my 90 minutes massage with Rachael and she was soooo unbelievably amazing!!! Literally the best massage I have ever had she relieved my back pain and I feel amazing. I don’t often get massages because I have been disappointed in the past but now I know where to go when I’m in need. BEST Massage EVER!! Thank you Rachael!!

Zach is the best massage therapist I’ve ever had. If you’ve been in accident or have an injury due to sports, he’s the one you want to call to rehab the injury.

Good place. Nice and clean. They also don’t pester you about packages. That is important. Easy parking. Good spot

My wife encouraged me to try their new Infrared Sauna because I am recovering from knee surgery and I have a long way to go for my recovery. Also, Ive had a few other surgeries in the past several years so I havent been able to exercise regularly. The temperature was set to 140F and the time set was 40 minutes...after ten minutes I began to sweat. In twenty minutes I was pouring out sweat...I drank water during the treatment and ended up staying in for 35 minutes. I felt relaxed and drained...in a good way! Went home and ate and rested...slept like a baby. I felt like I ran 50 miles! This morning I feel great! Im going to continue using this treatment to supplement my recovery. Thanks Massage Green!

The front desk staff were very friendly and helpful. I don’t remember their names (maybe Kylie? Kaylee? And I think Randy and Jolene, but not sure) but they were all wonderful. Definitely recommend.

I am have had the pleasure of not only being employed by but actually knowing her I must say I was impressed when meeting her , so much I was anxious for an opportunity with her business. She is nothing short of amazing. From her caring conversation to her many years of experience in the business. I have never seen her unpleasant. She is truly a wonderful woman. The spa itself is absolutely the best Ive worked with. Great staff, great prices, & great energy! I strive to follow in her footsteps & be the best possible person everyday. All the reviews on here are from real clients & I just wanted to add my appreciation for the world to see. Keep it up Ms.Trudy! -Angel at the front desk

By far the BEST massage spa I have been to and Ive been receiving massages for over 10 years. The atmosphere is AMAZING and I finally found therapists that will give me the really deep tissue massage that I need. Ive been to a few different therapists at Massage Green and each one has listened to my needs. It is GREAT to finally have a place that provides me the massages I need and want that is both comfortable and professional. Ive also had my daughter going there (she is 16) and the therapists are wonderful with her too!!! Not to mention the pricing is by far the best in Jacksonville. DEFINITELY will be going here for years. Thank you Massage Green… one extremely satisfied customer :) Five stars is simply not enough **************************

I absolutely love everything about Massage Green off of Hodges! As soon as you walk in the receptionist are polite and friendly and the waiting area is so relaxing and cozy. I got a facial and 1 hour massage and they were both phenomenal!! I highly recommend this spa for a great day of relaxation

I just had a wonderful massage from Cindy at Massage Green on Hodges and Butler. This is my third or fourth visit to Massage Green and the second time Ive had the pleasure of having Cindy as my massage therapist. She has an extremely valuable background shes, shes a pleasant conversation list and shes an exceptional therapist. The staff at the front desk also our first class. I would recommend Massage Green very highly.

I just saw Lauren for a facial and now Im all glowy and dewy and radiant! She was awesome and was a wealth of information on not only skin care, but also holistic wellness in general. She was sweet and bubbly and answered all of my questions! Ill be seeing her every month from now on, and cant wait to come in for a massage in two weeks!

Very relaxed. Greeted and catered to by a professional staff. Felt very welcomed.Great service as well. Brittney was one of the best therapists I have had!

Excellent experience! Beautiful facility, friendly staff. I signed up for the monthly subscription about 6 months ago and havent had a bad massage. I am particularly pleased with Juan. He is quite skilled and attentive.

This was exactly what I needed. I feel amazing after this wonderful experience. The ladies at the front desk were very sweet. It was kinda busy, but that didnt change the great customer service. I melted into the couch in the waiting room. The decor is comforting and relaxing. Carla was my therapist, and she is extremely good at her job, and she has such a soothing energy. For my first time here, it exceeded my expectations and then some. I definently recommend this place.

This place is great! Reasonable prices, great customer service, and an awesome place to do business. Ive had half a dozen massages, all really good. The atmosphere is friendly and light and there is no sales pressure in this place which is great for those of us that just want to relax!

They are so reasonably priced! They are open until 9pm so you can get a massage after work. You can usually get same day appointments. They do couples massages. And they honor veterans with a discount.

Bradley is an amazing masseuse.

I LOVE IT!!! I have gone many times and have had INCREDIBLE massages each time. I do not make it a regular thing but each time I have gone due to carrying alot of stress in my shoulders and have come out feeling like a new person. The therapists have attended to the areas that need the attention and have given me suggestions to help in preventing the muscle tension. I had a pulled tendon in my arm the beginning of this year and went in due to no mobility and when the massage was over, I could move my arm with no pain. The staff is VERY professional and pay attention to the details. The atmosphere is so relaxing and each time I am on the verge of sleep. I would HIGHLY recommend this spa and its therapists!! YOU WILL NOT BE DISAPPOINTED!

If you need a deep tissue always look for some with a 4 or 5 on strength! I love my Membership reminds me to always get a tune up.

Love, love, love this place...ask for Rachel... she is da Bomb dot com.... price wise.. somewhat expensive... however you will feel so much better than when you arrive for a massage...!!! Just remember Rachel... thumbs up.

Another GREAT massage at Massage Green Spa on Hodges Blvd at JTB.I would strongly suggest Joanna for your next massage appointment! Once a month I visit her for a deep tissue massage! I always leave feeling Great!Joanna Rocks! And the team at Massage Green Spa Rock as well!

Ive been a member for almost a year. Me and my wife love it for the price we pay. Trudy is a hands on owner and the front desk staff are always sweet as pie. For deep tissue lets cut to the chase, Tony has 15 years experience and gets the knots out of focused areas instead of your normal 50 min fluff n buff. Christian, Shay and Don are also good.

From the minute I walked in the door to when I walked out - everything was incredible! The atomosphere was very calming and the staff was amazing. Carla really listened to the areas of focus I requested. By far the best massage I’ve ever had. Definitely will be coming back and referring friends! Thank you!

All my experiences here have been great! Brandy T. is excellent as well are Tony and Joanie. I recommend this place to all my friends.

Don’t go here unless you want to get ripped off. I had an appointment for a couples massage which I forgot about and my account was charged for 2 massages as a result. The management staff was so Nonchalant about the situation even after I informed her I was closing my membership because of it.They would rather lose my business then to adjust the amount even to one charge versus two.

Horrible experience. I booked the session made a 12:00 pm appointment. Went to the wrong location (San Jose) tried to call (Hodges) phone line busy. Went up there receptionist told me I couldn’t reschedule when I tried and would have to opt for a 30 min massage without the foot scrub but she said she’ll give me some to take home. Ok. Massage was rushed and rough and I never got my foot scrub. Receptionist Taylor was rude. Will never go back. I’ll stick with Massage Envy.

Amazing massage with Cindy. I love this place and staff

My only complaint about Massage Green is that they are so far from home! The support staff here is great and Tony is amazing! I have been using massage therapy for years as a component of my pain management, and I have never found a therapist as gifted or dedicated to helping people. I have already returned once, and will continue each, and every time I am in Jacksonville.

While my massage was one of the best Ive received, my reception was one of the worst. I was not well informed while booking my appointment and caught off guard upon arrival for my appointment, once there was no way for me to fix the situation. The person at the front desk happened to be the general manager of the spa and after explaining to her what happened she told me that the girl who booked the appointment is fairly new and has probably never dealt with this particular situation before. So instead of using the already paid for credits on my account for my boyfriends massage, he was forced to pay out of pocket because their employee was new. The general manager was being argumentative, slightly condescending, and did NOTHING to try to resolve my inconvenience, which was caused my her employee.

They have great therapists, staff are nice, and place has a very relaxing ambiance.

Nice relaxing place to get a massage. Excellent service.

Atmosphere was so peaceful! Therapists were extremely professional and amazing at their jobs!

This is by far not the closest spa to my house but I will be going here EVERY SINGLE TIME!!! Javier is a great massage therapist with great energy and I love going to Lauren for my facials! Excellent staff from the time you walk in to the time you leave. I will be joining their membership bc I am SO IMPRESSED!!!!

JAVIER IS AWESOME FOR DEEP TISSUE OR RELAXATION. JUST TRIED THE NEW INFARED SAUNA....LOVED IT!!!!

Visiting town and exploring. Im glad I hit this place, I had a great relaxing time.

Amazing. I will go back. Drink plenty of water after your massage

My experience was not a good one. I went there for the introductory offer - the therapist was ok, but I had asked for a deeper massage. I was not given someone who could do that. Plus, about 20 minutes into the massage, the music completely went off. I asked the therapist about the music and she said that she did not know what happened. Then another 10 minutes went by and still no music. So, I was there for the remaining time with dead space. It was very awkward. When the massage was completed, I exited and went out front to leave. I asked the front desk about the music being off. One of the therapists that was sitting there forgot that the music had been knocked off by the electricity. There was nothing else mentioned. I will not return there. Seemed unprofessional although the building was nicely furnished. The lack of atmosphere in the room ruined the experience for me.

Got in for an afternoon/evening appointment last minute. Brittaney was awesome! Everyone was polite.

I have been coming here for over a year and going a great therapist. However every time i bought a package it was confusing and i would have go thru an act of Congress to get it straight. The therapist was awesome and since i loved the therapist i continued to come and just deal with it. After today i will NEVER return! I called yesterday to make sure i had my credits and spent 20 min on the phone getting it right. Once it was right i booked my 90 min massage. When i finished today and began checking out the young girl at the register was beyond rude with me, talked over me, cut me off in midsentence, belittled me and then told me to get our of the store after telling me she is owners daughter and has worked her way up from the ground to general manager. I have never encountered something like this in a business! I lost a 90 min massage and will be calling the owner on Monday!I would NEVER recommend these people!!!

Visited while in Jacksonville. Very good massage and the staff is very friendly and helpful. Will definitely visit the next time I am in Jacksonville.

Very Nice! Nice people and atmosphere. He worked on the areas I needed and I left feeling much better. I plan to go more often.

I have been getting massages here for 3 years. I have never had a bad Massage , nor a mediocre one for that matter

Best massage Ive ever had. The Staff was very professional. Very attentive to focus point on body areas throughout massage. Will definately will be going back ver soon.

Place clean and quiet. Asked for deep tissue massage, guess not too strong enough for me.

My spine is bruised from a deep tissue massage. Also the bottom of the shoulder blades and top of my hip. I called to see what they would do about it and was met with argument. I wont be back nor do I recommend going here

Don is the best! I had been looking for a while to find the best masseuse and I found him here!

Boom. This is a 5 star establishment. No joke, I left Massage Envy because Massage Green was fully willing to cater to the customer. Every time has been a 5 star time.

I have gone to this establishment 3 times for relief of a trigger point under my scapula and each time I have been disappointed. I have only gone back out of convenience and made sure not to have the same therapist. My 2nd visit the therapist ran her elbow up and down my spine and when responding it was painful, she did it again. She also was up on the table and stretching me back in a cobra position which did not help anything at all. My most recent visit I really did like the therapist and she was great with pressure, however, she focused more on the traps and muscles surrounding the scapula. So, I have no relief for scapula at all. I called to see if they would try to rectify the situation and the front desk staff asked Okay, so what do you want me to do about it. I would not recommend going here unless you like to waste your money and time.

Always amazing massages and the front desk is friendly, knowledgeable, and knows what I need in my massage to fit me with the best therapist for what Im needing each visit.

Rachel simply have the best massage Ive ever had. As an athlete, I need serious therapy, and she was no joke.

I love massage green. Great therapists and very professional relaxing environment.

Yesterday was my first day visiting...I really enjoyed my message. Don did really good..especially with my foot rub .. that put me to sleep 😴😴😴

Well Ive been going there for at least a year. Trying therapists that left much to be desired. Either it was technique, too much talking or I had one in flip flops that was a heavy breather so you can see how relaxing that was.I have to request a certain room because half of the are connected to the same wall as a dry cleaners clothes hanging contraption that is very loud.Well once I found a therapist I liked I stayed for her & the price.Until they booked my appointment I had been making for months wrong. Offered me no compensation, actually in the end I tried to make another appointment and the owner blamed me, proceeded to argue with me an ultimately hang up on me.Now I had been a good client, there is nothing for this behavior to be stemming from. Ive referred multiple people there. I tried the facial service, that was a complete! Waste of money.So poor business practices dont even describe the disrespect that was displayed. My work is very! Physical so I look forward to my massage. After being booked wrong, I was willing to go back because I really needed a massage only to be attacked by the owner! Its just shocking. Carla is my favorite therapist Ive ever used but massage green hodges ownership/management is the worst Ive experienced.

Always a wonderful experience, I recommend this place to all of my friends and family!

This place is always great, always client oriented. Its clean, the right tempeture, and great staff!

I had an unplanned 4 mile run Im the morning, the most Ive done is 3.5. My legs and lower back were killing me and I had crossfit later that night. I called them up and checked if they had someone available for a sports therapy massage. They were able to get me in right away! I felt great after and had no issues that evening with stiffness or cramping. Definitely will be a repeat customers for aches and pains!

Cindy was awesome. It was my first massage.

Best massage Ive ever had 😍

Awesome massage and facial thanks to Cindy & Sarah! Highly recommend!!!

Best place ever with awesome service and knowledgeable therapists.

I worked here and this Company is the cleanest Massage Spa in Jacksonville, FL.

Professional staff. Very relaxing.

Rachael did a fabulous job working out some really bad knots in my shoulders. I will be back soon.

Very homey feeling and awesome therapist.

Great staff and awesome masseuses.

Best massage and service.

Always a pleasurable experience!

Racheal you are my hero!!!

Booked an appointment and had an emergency come up. Girls at front desk were rude and this place has by far the worst customer service in Jacksonville. Not coming back.

You only get 40minute for what is advertised for 60minute.

Great service!

Carla was awesome!

It was great!