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Emergency Medical Specialists
1 Shircliff Way, Jacksonville, FL 32204, United States
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Kr
Review №1

This Facility is SET on ruining your credit. I went here after a car accident and was fully covered by my insurance and they have sold my debt (which should have been 100% covered by insurance) to the RUDEST debt collection place. I have tried calling the debt collection place and ask for PROOF OF DEBT and they claim they have been sending me things in the mail pertaining to these bills and I HAVE NEVER RECIEVED ANYTHING. I am 20 years old and my credit has been ruined BY THIS FACILITY.

Th
Review №2

I walked into this clinic back in February 2021. Filled out my paperwork and waited in the lobby to be seen. I ended up walking out because they were so rude when handing in my paperwork that I decided to just go to the emergency room. Today I was sent a bill for $205.45 from a collection agency. I have never even received a bill!!! Let alone I never saw a doctor or a nurse at this facilities. This is fraud!!!! Avoid this place, they are scamming people. What am I being billed for? Walking in and walking out in the lobby or for simply filling out paperwork???

Ka
Review №3

Far below sub par customer service. I cant even use the online physicianbill pay.com because they dont have the patient birthday correct in their system. Been on hold two days in a row, long enough to get the well call back in 24-48 hours....still no call back. UNACCEPTABLE.

As
Review №4

What they do here is illegal. I used Medicaid when I went to St. Vincents ER back in March 2019. Medicaid paid my bill 100%. Got a secondary bill from a doctor I dont recall seeing. Sent it back with my insurance information on it. Didnt hear anything else from them. I checked my credit score in July, it was already in collections. My insurance company says they have no right to do that since they paid and agreed upon amount already and they also have no record of this bill whatsoever. So they are just trying to scam people out of more money for service their health insurance has already paid for. So grimey...

ho
Review №5

Yes this company is set to rip your credit score to shreds be very careful dealing with them. They are not helpful and will throw everything back to your insurance company. Which can do nothing if they aren’t supplying correct codes etc. They will not help with correct codes either. They deserve zero stars.

Sa
Review №6

If I could leave zero stars, I would. These ER doctors never even submitted my visit to my insurance (even though the correct insurance information was provided to them) and chose, instead, to send the account directly to collections. Horrible company and St. Vincents should be ashamed of themselves.

Ll
Review №7

I have called over and over and no answer. How in the middle of the day can no one be available? Who even are these people?

Sh
Review №8

Just saw a Collections from this company for the same amount and date being billed several times. Am unsure as to their reasons why? I did submit my insurance information so I am contacting them, hoping we get this cleared up. (Fingers Crossed)

La
Review №9

I have NEVER used their services yet received a bill from them. Called them they were to straighten it out. Now I am in collections. I have deal with the collection agency and they post on my credit report! All because of their laziness in not fixing their mistake! Maybe I should just get a lawyer...

Ca
Review №10

Their customer service is terrible and they didn’t send my bill through my insurances so the charges got sent to a debt collector and the it dropped my credit! I got punished for them not doing their jobs at all!!!!!

Information
1 Photos
10 Comments
1.2 Rating
  • Address:1 Shircliff Way, Jacksonville, FL 32204, United States
  • Site:https://www.jaxhealth.com/locations/
  • Phone:+1 904-308-8435
Categories
  • Urgent care center
  • Emergency care service
  • Emergency room
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