Very friendly and efficient service from scheduling the appointment and checking in. Technicians friendly, efficient and willing to answer questions. Dr. Munson takes care with her patients. I highly recommend Fort Collins Family Eye Care.

I have been coming to this eye doctor For quite a few years Doctor Munson and her team are the best At what they do. If anyone in Fort Collins is looking for an eye care team, I recommend Fort Collins Family Eye care.

Hands down the most patient focused facility I have ever experienced. Everyone is extremely knowledgeable, they take the time to answer any questions or concerns. I had no idea there was more to ocular medicine than just your vision. They are cutting edge in taking care of your body as a whole unit through your eyes. It’s truly first class eye care. Issues I have struggled with my whole life they provided answers and solutions.

NOT your traditional eye doctor experience! The last time I went to an optometrist was 9 years ago when I got my first (and last) pair of glasses. Since Ive been having headaches and straining to see things clearly, I decided to come to the Fort Collins location for eye care. Honest opinions only on here: Wow, was I impressed.They are well-educated, proactive in their research and findings, and... they make you feel very comfortable. It was a non-invasive exam that made complete sense to me once they provided my results. Why Im having headaches and why my eyes strain all the time finally had answers. I couldnt be more thrilled to call this spot my eye care home from here on out! Thank you Dr. Munson and Brandon for seeing 😉 to it that my eyes are being thoroughly taken care of!

I visited the Fort Collins Family Eye Care office recently and thoroughly enjoyed my visit! This team truly cares about prioritizing prevention and education instead of waiting for an issue to appear and treating the symptoms. Brandon was extremely knowledgeable and you wont find anyone else who cares more than Dr. Munson. Love this team and office!

Fort Collins Family Eye Care is a saving grace! I have had glasses for years but the last 2-3 years it never felt like my prescription was right. After just ONE appointment with the FCFEC team I was able to get more answers about my eyes and why my prescription wasn’t working for my eyes! I was able to get new glasses in a fast and easy process during my appointment, and see my eyes improve in a short amount of time. I would HIGHLY recommend Fort Collins Family Eye Care to anyone!

Lovely and very informative staff. Appreciate their approach including knowledge on preventive care without a feeling of needing to make a financial commitment right away. Thank you. Recommend visiting for yearly check ups but also for any special concerns!

The Fort Collins family Eyecare Center was amazing. They work together as a team, friendly, and professionally. They truly care about the health care of your eyes! They do not try to fit you in a cheap pair of Frames and inferior lenses and then push you out the door. Great experience

I went in with my three kids, (all under the age of 12) and they were able to get them scheduled together, and worked with my availability. Prior to the appointment, Dr. Munson called and introduced herself, and explained briefly what the appointment was going to be like. They worked well with my kids, spent time teaching all of us about the process, and treatment, and are super friendly. We were able to order glasses for my kids right after the appointment, so its super convenient. Thank you guys for taking care of my kiddos.

I am never going to another Doctor again. Dr. Munson is incredible and after my first visit was able to diagnose and treat issues I’d been struggling with for YEARS. She recommended neurolens, which has absolutely changed my life (no more neck and shoulder pain). She truly cares about me as a patient and a person and is passionate about taking the best care of all her patients. I believe she really loves what she does. So glad I found this place, ALL the employees are wonderful, friendly, knowledgeable, and welcoming.

I came in for an exam and was blown away by how friendly and knowledgable the staff here is! Their focus on preventative eye care is a unique approach that you will not find anywhere else. They take the time to walk you through the results of your exam and what it all means, which is not something that any other eye care place has done for me before. I will never go back to a chain store for an eye exam!

Exceptional eye care from exceptional people! I love visiting Fort Collins Family Eye Care. They are always friendly and welcoming, and their focus on eye health and prevention is apparent. I always feel taken care of, heard, and seen after every appointment.

Absolutely love Dr. Munson and her staff!! Worth the drive to Ft. Collins fir my appointments. Highly highly recommend especially for people with dry eye!!

Great place to go. Everyone was super nice and willing to go above and beyond. I got all my questions answered and didnt feel like I was rushed out the door. I never had a doctor help me pick out frames.

Our family really enjoys Dr. Munson and the team at Fort Collins Family Eye Care! If I had questions regarding my bill they were very courteous explaining the whole insurance game to me, which they work with very closely. Great preventative care for dry eyes, excited to visit the eye spa at the end of the month!

I experienced great personal care from both the technician and Dr. Munson. Their level of concern and professionalism was greatly appreciated! Punctual and thorough!Thank you!

The best eye care in town. Professional, thorough, and courteous. I would recommend Dr Munson and her staff to anyone looking for an eye care specialist.

I came in feeling nervous since I havent been to an eye doctor in years, and left feeling super confident that my eye health was on the path to success! The team at Fort Collins Family Eye Care thinks preventatively, which I appreciate because eye disease is usually silent, and painless. I feel relaxed knowing that their team has the most advanced technology and nutrition to detect and prevent disease years in advance! I didnt think it was possible to enjoy an eye exam, until I walked into their beautiful clinic. You have to experience it to believe it!

Fort Collins Family Eye Care is awesome!Not only are they kind, courteous, and knowledgeable, they also do their very best to treat you like family. Their equipment and testing is unlike anything Ive seen before, and overall, the experience was amazing. Dr. Munson is brilliant and I completely trust her with my eye health. I am so happy that I chose to visit!

My first appointment was the best eye appointment I’ve ever had. Jackie and her staff are very knowledgeable and educated me a lot on the best practices for eye care and prevention from future eye issues. Not only did she tell me how to take better care of my eyes but also how to better care for the eyes of my family. I trust with Jackie’s coaching my kids won’t have the eye troubles I’ve have. Thanks Jackie looking forward to a long relationship!

Dr. Munson and vision performance training with Brooke has literally changed our daughter’s life. We couldn’t be happier with the quality of care and expertise provided. Thank you Dr. Munson!

I usually dont leave reviews but I have about had it with this pratice. First, they billed the wrong insurance and told me I owed over $400 for an eye exam and contact fitting. After calling my insurance myself they informed me that they never billed the right insurance. I called the eye Dr multiple times over 3 weeks and they always said they would give me a call back the next day when they got more information and never did call back. I kept having to call and now I only have two weeks until they send me to collections. Second, the whole appointment Dr Munson was saying she would order me the Neuro lenses to wear over my contacts, then when the glasses arrived I was shocked to find out she ordered my full prescription glasses. Which is not what she said she would order nor what I wanted from the get go. Third, everytime I would call to check on my bill the woman who answered acting like me calling was the most annoying thing in the world and was very rude.Anyway this place is extremely expensive and will try and get all the money out of you.The only reason I didnt give them 1 star was because the Dr recognized that I am a struggling 22 year old and gave me a 20% discount on services.EDIT: After their response over a week ago I have yet to receive a phone call. As expected.

Dr. Munson was so caring and knowledgeable during my son’s first eye doctor appointment, making sure he was comfortable and understood what was going to happen during the visit. We really appreciated the time she took to explain our son’s prescription and next steps to take for best results!!

I didn’t even plan to write a review until I saw that so many others were dealing with the nonsense this place makes you go through. They have you do a bunch of dubious diagnostics that I’m sure by now they know most insurances won’t cover; leaving you with the bill. They’ll also try to sell you on a bunch of random prescriptions that you more than likely don’t need and that your insurance also won’t cover. The killer for me was that an error was done while I was checking in where the person (who was really nice) had billed my primary insurance and not who I had my vision insurance with. I find out a few months later when I receive a text that I owe a few hundred dollars. I called in and the person on the phone (who was also really nice), understood and explained how this all happened, and after a back and forth with my insurance said he would just write it off. A couple months later and I get a notice to pay the amount or it was going to collections. When calling back in they said to pay it and to work with my insurance; that it shouldn’t be too hard. Ultimately, my insurance couldn’t do anything because of a technicality in billing; footing me with a bill that should have been covered to begin with. So much for supporting local. You’re better off just going to LensCrafters or some other chain than dealing with this BS. I recommend others to file a report with the Colorado State Board of Optometry.

It has been a pleasure to work with Dr. Munson and her team. She is always a breath of fresh air. Her passion and and knowledge is second to none. Its no wonder she was honored as a 2020 Northern Colorado Top 40 Under Forty! Thanks for your commitment to our community.

Dr. Munson and her staff are wonderful! They have taught me so much about my eyes and how to keep them healthy, including the importance of nutrition! I love that they know me when I come in and clearly have concern for their patients. I can’t recommend FC Family Eye Care enough.

The new bifocal contacts are the best vision Ive had in years.

Fort Collins Family Eye Care is a business that goes above and beyond to ensure their patients needs are met. Dr. Munson is very knowledgeable not only in ophthalmology, but also in everything related to eye health such as how diabetes or sleep apnea can affect your vision. If you walk out of this office upset, you better check yourself. The root cause of an unhappy visit likely stems from yourself or other external factors outside of this hard working office.

The staff and management at FC Family Eye Care have been great to work with over the past few years. They offer excellent service and treat their clients with utmost respect and care.

I had a fantastic experience. From the staff to the doctor it was great and the best part is that I can see!!

Several years ago, I was referred here by my previous eye doctor with a problem beyond his assistance. After a battery of tests, Doctor Munson was able to identify my problems and prescribe beneficial treatments. I can now attest to their success. My eyes have never been better.

I have struggled with my eyes for over 3 years. I was at the point of losing hope and was referred to Dr. Munson. I was educated about my condition and was given multiple modes for treatment including symptom relief, prevention and the Neurolens glasses which have significantly improved my eyes over the last 6 months. I put my faith in trust in Dr. Munson and she absolutely did not let me down! Overall, my headaches have been reduced, my pain is reduced drastically, my eyesight has improved, and I can finally live in comfort and live my life the way I once did. I could not be more grateful for the entire staff. It is also a wonderful bonus that they are all so kind and helpful. I would with no hesitation recommend this office to anyone in need of any sort of eye care.

Excellent care as always. Highly recommend.

Dr. Munson and her staff are all so welcoming! Absolutely love the decision I made to decide to come to Fort Collins Family Eye Care. Highly recommend!!!

The staff and Dr. Munson provide the best experience iIve ever had at any medical office! Dr. Munson takes the time to talk to you about your issues and teach you about eye care. I was prescribed Neurolense glasses at my visit and they have significantly reduced my migraines since I started wearing them while working. Best eye doctor in Fort Collins!

I walked in for an eye appointment and needed an eye glass and contact prescriptions. We are new to the area, and this was a recommendation from a friend. I was in the chair when they told me the cost and I questioned it, even though when I made the appointment and filled out the paperwork they knew exactly what I needed and wanted, two prescriptions that are updated every year.We are a young family on a budget with great insurance that wanted to get a standard eye exam. They refused to give us that. Even after I talked to my insurance company about a contact exam being covered on an annual basis, the doctors office refused to give me a prescription for contacts based on a standard test. They wanted to run additional tests not covered, and wouldnt budge even after I had insurance prove they were not needed. They wanted over $100 in additional testing.In the end, I walked away with only a glasses prescription and have to wait another YEAR until an annual appointment with a doctor who will actually perform a standard exam. Contacts are essential, so I will need to pay out of pocket somewhere else for another appointment. I have been wearing contacts ever since I can remember and have never had this happen.Above all, they had machines that didnt work. They didnt offer to check my glasses, it was only after I put them on that they questioned they should probably do something with them.The other thing is the medical assistant didnt introduce herself, and didnt ask if it was okay if someone else stayed in the room during the appointment. I wouldnt have cared, but she didnt even acknowledge the extra person and it was super strange. She had a random second person in the room with me (I assume a student) and when the doctor came in to look at my eyes the doctor kept calling her over to look at things in my eye. It felt like I was being examined and a case study, not a patient. No bedside manner at all.If you are high risk, Im sure this is a great place for you. If you are thinking about obtaining standard eye care and dont have any complications, youre going to get talked into more than you need at this place. Just overall felt like a used car salesman type situation where I couldnt trust anything that was being said.I just had my first little one and the doctor tried to talk me into an eye appointment for my daughter, Lasik surgery, a nutrition consultation, and obviously extra testing for contacts to obtain a prescription. I was floored that they clearly didnt even finish the job of giving me standard care and were trying to talk me into more things.I love local and small businesses. I love females who dominate the work force. I wanted this place to work so badly, but I want to share my story so that others are aware before making appointments, since I didnt know what I was walking into.

Very professional, have complete confidence in their service.

The wonderful folks at Fort Collins Family Eye Care are phenomenal and really care about providing comprehensive and quality treatment for their clients. Dr. Munson is brilliant and I feel confident entrusting she and her team with supporting my eye health.There aren’t many other providers using this level of technology, and having those opportunities made a significant difference for me in my treatment! Since using neurolenses, my life has changed dramatically; I have reduced muscle tension, back/neck/shoulder pain, headaches, fatigue, dry eye, and I can tolerate the strain of online schooling. I had no idea that for years I’d been suffering unnecessarily from issues related to my eyes that were having widespread impact on the rest of my body and my life.It still feels unreal to me how quickly it made a difference and I can’t imagine life without my glasses now. I couldn’t be more grateful to Dr. Munson and all of her amazing staff for getting me the help I needed, I wouldn’t recommend anyone else!

I had a terrible experience with this practice. They are deceitful about pricing, will charge hundreds of dollars for unnecessary and doubtful exams.In addition they will try to sell you their products.When I pointed to the doctor that I thought her measurement didnt seem correct (since if they had been, it would have meant my eyesight had all of a sudden improved significantly after being the same for 25 years!) she told me I must be the kind of person who wants more than she needs 😳On top of that, she talked to me like she was trying to sell me a used car!I ended up having paid $185 up front + my insurance was billed $250 and now they sent me an email saying they want more money or theyll send to collect. When I call their number nobody answers.All this for a contact lens prescription that ended up being the same I always had!You should avoid this place at all cost!

After bouncing around at a few different local eye clinics in the past few years, I finally feel like I’ve found the right care! Dr. Munson’s attention to detail and genuine desire to not only find the best solution, but also treat preventatively, definitely stands out in the crowd! In addition, I feel like my son is actually getting the true care he needs from this clinic to correct his lazy eye, whereas eye clinics we’ve gone to in the past have merely given a prescription and glasses and sent us on our way....but it hasn’t addressed the issue.

Very accommodating, clean, caring and quick to meet the requests of patients.

Staff was awesome, very informative, and the service was great.

Another awesome appointment highlighting their superb professionalism, wealth of knowledge, and genuinely care about my total eye experience.

Dr. Munson and her team have completely changed the way I think about eye care and they have revived my appreciation for my vision. Their technology is impressive and you can tell the whole team knows what they’re talking about. I have had chronic shoulder pain my entire life and Dr. Munson was the first person to connect that discomfort to my eyes and stopped at nothing to find me relief. I can’t say enough about how impressed I am with the level of expertise and Dr. Munson’s approach- she looks at the whole body and how your overall health contributes to your eye health, we’ve even talked about guy health. This practice seems so ahead of the game. I felt like family immediately here, and felt genuinely cared for. This is what health care should be!

Very personable and client centered. But I was hoping to stay inside my insurance coverage

The care and attention you receive from everyone in the office is absolutely outstanding.

My concerns with this practice have everything to do with how I was treated today. The front staff was very nice and I was grateful for all of the multiple different tests that were performed on my eyes. But, that being said, I asked on the phone before the visit if my visit would be free to make sure I would not have to pay because my insurance is out of state. I was told that yes it would be. But, when I got there there was a custom optics evaluation done and charged me $52. I had no idea that this wasnt a choice and no one told me before this day that I was going to have to pay for this. I made it very clear that I was a student struggling to make ends meet and just needed my eyes looked at. My glasses were also taken from me during this appointment and tightened, which I did not ask for and now they are so stiff I cant open them and they are giving me headaches hours later.Not only did they try to sell me a ton of products, which I cannot afford, but the doctor proceeded to tell me I need to get off of all birth control methods and that the natural family planning method would be best to avoid all those toxins that Im putting into my body...also mentioned religion at one point which made me feel so uncomfortable! Not only is it extremely unprofessional to share your beliefs in an eye doctors appointment, but to push religion on someone because of their method of birth control is just wrong. Natural family planning has a failure rate of 25% and I do not want to go through an abortion because of a suggestion from an eye doctor to improve my eye moisture.. Nor do I want to pray or have children for multiple reasons. Which is why I am choosing to protect myself. My appointment took about one and a half hours to complete and I left with a eyelid cleaner. Do yourself a favor: go to another eye doctors and save yourself the money and time.

Dr. Munsons office is how health care should be, high tech and high touch. A concierge experience with a well trained and kind staff. I was taken in on time and received a great explanation of their technology before they used it and why its so helpful in my care. The exam by the doctor was great. The image of my lids showed the need for an advanced but painless lid cleaning procedure that only took 15 minutes in their relaxing eye spa. My lids feel great. The home care prevention guidance I received was logical and helpful.They called the next day to see how is was doing. Ive recommended the practice to friends.

Ive never felt more taken advantage of. They are not transparent about pricing and dont tell you about perfectly good, alternative options - they try to make you think the most expensive option is the only way to go. Dr. Munson will use scare tactics to get you to spend thousands of dollars out of pocket on multiple appointments and unnecessary. Dishonest, malicious practices. Mountain View Eye Specialists and Eye Center of Northern Colorado are the way to go, in case youre looking for other recommendations.

My experience here was terrible. My first appointment which was for my annual eye exam and contact lens fitting went fine except when it came to ordering my new contacts at the front desk. At that time one of the women at the front desk notified me that the brand I was getting was no longer being produced and they wouldnt be able to order them there. The doctor came out and said, Oh, yea I forgot. She then decided it would be better to switch brands but I would need to come back to get a new fitting. I came back, got the new fitting and new contacts ordered through them. I then received a call two weeks later asking if I wanted to pay the bill for my second visit. Ive been going to an eye doctor for the past 17 years to renew my contacts and Ive never been asked to come back for a second visit, let alone pay a second time. I will never go back here. I felt like someone getting cheated by a shady auto mechanic, pretty sad when youre talking about a doctor. Again, this is just my personal experience.

Love the people and how friendly they werr

I have been using computer and reading glasses for 40 years. And for 40 years I have had terrible eye strain no matter how accurate the prescription. But when Dr. Munson fitted me for Neurolens glasses my eyes were freed for the first time because all that stress disappeared. I can actually enjoy writing and editing and working on publishing projects instead of dreading the activity. Dr. Munson and her staff are very professional but always warm, friendly, and helpful. Dr. Munson is clearly deeply dedicated to her craft and caring of her clients. We are very lucky to have her in Fort Collins.

I have a concussion that Im struggling to heal from so my doctor recommended Fort Collins Family Eye Care and Im glad they did. The staff is all so friendly and always greet you with a smile and Dr. Munson is amazing! She takes time to explain everything and has the latest and greatest technology that has really helped figure out whats going on with my eyes and a plan to get me back to 100%. They stay up to date with current research and their expertise and cutting edge technology is why I definitely would recommend them.

Thank you Dr.Munson for such a thorough eye exam! I came in thinking my eyes were fine since my clarity is impeccable. Turns out these headaches that I was having wasn’t due to sleeping wrong or working long hours, it was due to having an eye misalignment. A month later after wearing my lenses, not only did my headaches improve but my neck pain got better! The staff is super kind and thorough and they make sure we are all on the same page. They put you first and give you a treatment plan specific to your needs, GOODBYE 1 hour optical! DEF would recommend!

Great experience, I cant wait to come back!

This is the most disappointing eye care experience I ever had. If I could rate them a zero I would! They are really out to pick your pocket for every single penny they can squeeze out of you. I have had eyeglasses for 40 years and never been so upset with the service I received. Let me also say that when i went i could no longer see out of my glasses due to a flaking of the coating. They failed to give me my prescription although I asked for it and when another optical center called to get my script to repair my current glasses still under warranty they refused to even respond to their requests. So after repeated requests by myself for my eyeglass prescription and at least 2 arguments on the phone I reported them to the FTC. Suddenly my prescription was now available and was sent to me via email. I actually had ordered eyeglasses from them and was told it was going to be 1 week. A full month later they arrived. So this experience left me a full month without clear vision, cost me hundreds of dollars, they wanted hundreds more for treatments I know I dont need, and then they have the nerve to send me an email telling me I still owe them $2!! And they say they will send me to collection for it. Like I said they are out to get every single penny they can out of you. I would at the very least think after all they put me through they would not hound me for $2. So this is my VERY public reply to your nasty email. You should have left me alone. (I see your reply has nothing to do with how crappy I was treated by your office and tries to imply some computer system delay caused my prescription to be withheld from me for weeks. That is untrue and illegal. That prescription belonged to me immediately. And your office was well aware that my current glasses were unusable and under warranty elsewhere. You caused me extreme hassles at every turn and failed at your most basic services then billed me for an additional $2.25. Your check is the mail lady.)

Dr. Munson is most knowledgeable about eye health and is very current on procedures tohelp monitor my eye health. She is easy to talk with and I appreciate her candor.

A great experience working with Brandon Jordan and Dr.Munson. They were very helpful and extremely kind. Id recommend them to anyone looking for great eye care! Thanks so much for your help!

I could not rate the whole team at Fort Collins Family Eye Care more highly! I have gone to 3 specialists in the last year and drove 5 hours for my appointment here, and let me tell you, it was totally worth it!! After having endless issues following a brain injury, Dr. Munson took it upon herself to make sure I had all of the care I needed for my eyes and overall well being. Even after setting me up with Neurolenses, the team followed up consistently, and even found a vision therapist closer to my house that can help me between appointments. I wish all of my doctors had offices as helpful as yours with such knowledgeable and caring staff!

Very disappointed in my experience with Dr. Munson. This office seems to only care about squeezing you for every dollar and selling other products. Be prepared to get told you have dry eye. I had to come in for multiple visits (which I dont think were necessary as I was just trying to get contacts) and then they mislead me by telling me I wouldnt be charged for a visit but then did (they charged my medical insurance and billed me even though they said they wouldnt).I have never had such a horrible experience with any medical professional. To top it all off- in my first visit and within 2 minutes of meeting Dr. Munson, she pointed out the wrinkles on my face and tried to sell me on some extra services she provides to help with that.Do yourself a favor and go elsewhere!!

Somehow the review that I wrote a year ago has disappeared. Thought Id check in to see if anyone else has had terrible experiences like I did, looks like Im not alone. Going to this office was the worst medical experience that Ive had in my life. They want as much of your money as possible and the care is sub par. Save yourself time and money and go elsewhere.*When I reported to my insurance company how my eye issues were misdiagnosed here and how the procedures were priced and given to me, my insurance company repeatedly called Fort Collins Family Eye Care and no calls were returned from this office. My insurance company then let me know that the tests were overpriced and were needlessly spaced out and then **my insurance company gave me a refund for the services I paid for here because they felt that the practices of this company were unprofessional**. My insurance company did report Fort Collins Family Eye Care to the medical boards. I am sad to see that people are still having the same experiences here. I was hoping that after my experience, and how I clearly stated to this company how awful my experience there was, that Fort Collins Family Eyecare would perform in a more professional manner.Read the many posts below by other very unhappy customers.My goal in life is to spread kindness and cheer. It is difficult to be negative but in this situation I want to protect as many people as possible.

Dr Munson and her staff have provided excellent care for my 7 year old and offered us treatments the other Doctors didn’t even tell us were available! She is so kind and patient and is truly on the cutting edge of her field especially with vision therapy and training.

Staff was very helpful and friendly!!! Made my son feel comfortable and excited about the eye doctor. Glad we made the change!

I am extremely disappointed in the professionalism and respect that I experienced at my appointment. I have been a patient of Dr. Batman’s for 18 years. I was not told that Dr. Batman had retired upon my scheduling of the appointment, nor was I told at my arrival - I conveniently asked and was then told that a new doctor had taken over. This should have been disclosed to me. I was taken back to the exam rooms and I was given a few tests. The doctor came into the room and tried to sell me numerous things, while evaluating my eye health for less than 2-3 minutes. She tried to sell me vision therapy, multiple eye cleanings, dry eye products (and other), new glasses, eyelash extensions, lash pads, and vitamins. I do not feel that I was properly evaluated or cared for by the doctor and I will not be returning to this practice.

Dr. Munson has impressed me with her up-to-date information on eyes. Her intelligence on eyes makes me feel like I am truly getting a thorough exam. She’s friendly and talks in layman language which makes me feel comfortable to ask questions when necessary. She also has invested in medical equipment that is very up-to-date. I feel like she is on the “cutting edge” of information and care on eyes.Her office is run by very friendly and competent individuals which is an added plus to having an appointment with Dr. Munson.

The staff at Fort Collins Family Eye Care is top notch, you really get a sense about the passion they have for eye care and Dr. Munson is so nice, she will make you feel like you are best friends.

Dr. Munson and her staff are phenomenal!My husband has had an ice pick pain behind his right eye for over 20 years!Dr. Munson took the time to diagnose the actual problem.In 7 weeks and 4 appointments the pain has decreased by over 75% and it continues to improve daily!Her staff: Jordan, Mackenzie, Brook, Sarah and Brandon are highly trained in customer service.You get what you pay for and Fort Collins Family Eye Care is an exceptional value!We have recommended several people from Montana who have headaches to Dr. Munson and her staff.

Great service! Staff was well trained and helpful when I had any questions, and Dr. Munson was able to give me my vision back!

After some discussion with Dr. Munson directly, she apologized for misleading our daughter, which was apparently the mistake of a new hire front office person. Our money was refunded and explanation accompanied the apology. Dr. Munson was sincerely concerned about the situation and expressed her concern for providing excellent eye care. Be familiar with your own insurance and ask questions upon checking in. I would go there again, especially if I had a medical issue with my eyes.This place is out to rip off patients. We have eye care insurance. $10/exam, $25/materials (glasses or contacts). After my young daughter went in they charged us $370! Slipped in parts of the exam they knew insurance wouldnt pay for and I couldnt tell you why the exorbitant cost for the contacts themselves. Outrageous! They claim to be transparent about these extra charges up front but slipped them by my naive young daughter. Criminal. Go elsewhere. They apparently delete bad reviews on their website and fb page.

Staff is friendly and efficient. Dr Munson adjusted my glasses personally when her staff was engaged in interoffice training. Highly recommended.

I cannot cannot say enough about Dr. Munson and her team that would properly express my gratitude! I was a new patient and having not been to the eye doctor in years I was a bit apprehensive at first, but from be moment I walked in the door I was at ease. The team was the most professional and hospitable health care team I have ever experienced. They have awesome technology which was hard for me to understand at first, but both Dr. Munson, and another team member took extra time walking me through my individualized treatment plan. I am also young so I love their preventative approach and Dr. Munson’s excitement for getting out and serving the community! I have already recommended them to my entire family!

Dr. Munson and her staff are very professional and caring. The eye exam was thorough yet painless (especially the part where you have to choose which set of letters looks better). Dr. Munson loves caring for eyes and thats what I want in my eye doc.

I had been a patient of Dr. Bateman for 35 years. So you can imagine the trepidation I felt when he retired. To my delight, Dr. Munson and her staff are just what I need at this stage in my life. New, thorough, latest technology testing to monitor my eye health, excellent staff, and a welcoming office environment. Change can be difficult, but I am quite pleased with the new opportunities I have been presented with. A definite recommendation.

Terrible service, only trying to take your money

I have been through many different eye care providers as well as other doctors and Dr. munson was the first one who I felt actually cared about me and wanted to get down to the root cause of my symptoms. Dr. Munson has absolutely saved my life. Truly! I have recommended Dr. Munson to everyone I know. The advanced technology she offers at her office has saved my eyes! The wellness Heros at the office make you feel like youre family. For the first time in my life I actually look forward to going to the doctor.

As a millennial, i found Ft Collins Family Eyecare to be a breath of fresh air. Finally an eye doctor in this town that knows their stuff and I don’t feel like I’m getting an eye exam from the 19th century. From the check in process through the exam, to check out- it was a streamless, clear process. You can tell they’re trying to do things right every step of the way and, well, that’s what I expect out of where I spend my money.

It is all about the money from the time you are checking in, during your exam, and while you are checking out. Although I paid for an exam, the focus of time was on selling me more tests, selling me more services. I felt the focus of the exam was on selling extras instead of the exam I paid for.

I have severe Meibomian gland disease (2-3 oil producing nubs left in each eye out of 20-40 per lid in a normal eye) and Dry Eye Syndrome. Fort Collins Family Eye Care has state of the art equipment that accurately diagnoses and monitors my condition/progress. The staff is well-trained and knowledgeable in all procedures and so friendly they make you feel like part of the family. Dr. Munson is continually researching new technologies and treatments in the care of my disease and has even created a new tool for removing plaque buildup on lids. She is intelligent and innovative. Dr. Munson is kind, compassionate, and a good listener. I never feel rushed and she takes the time to answer all my questions. She is always looking for ways to improve my comfort level and new combinations of treatments to get the most production out of the glands I have left. Before coming to The Fort Collins Family Eye Clinic, I could not have the air blowing in the front seat of the car, could not have the windows down while riding in the car, could not have a ceiling fan on, could not sit out at a football game if the wind was blowing, could not ride a bike, and the list goes on and on. My eyes were either continually watering or so dry I could barely open them. I’m thrilled to say I can now do all of these things with minimal to no symptoms or discomfort thanks to the care of Dr. Munson and her team!

Great new tests are available to keep our vision in tip top shape.

Fort Collins Family eyecare was a very plesant experience. Dr. Jaclyn Munson and her amazing staff are incredible. Dr. Munson truly cares and listens, she took her time and gave me the help I needed for my eyecare needs.

Dr. Munson saved my son from eye surgery.My son has esotropia. We have Kaiser insurance. Until we found Dr Munson through word-of-mouth, we have been seeing a highly respected pediatric opthomology specialist through our insurance. Our opthomologist guaranteed that we would need eye surgery for our toddler. As a parent, I was devastated and desperately looking for alternatives. None were offered or even mentioned by our opthomologist. We had also been told there is a “window of time” that is optimal for eye surgery - the younger the better for success.During this time I found Dr Munson. We have only been undertaking Vision Therapy for less than a month now, and my son’s eyes have already straightened out! His actual eyesight has improved as well. We had a follow up appointment with the pro-surgery opthomology doctor, who just confirmed that Owen no longer needs eye surgery. UNBELIEVABLE. It is a tragedy that Vision Therapy is currently not covered by insurance. It is expensive, but not nearly as expensive as the multiple surgeries that aren’t even guaranteed to fix the problem. Saved my son the terrible pain of that - as a parent, that alone is priceless.To say that we are impressed and pleased would be the understatement of the year. I hold a Masters of Healthcare Administration and I am not mystified by doctors in any way nor do I automatically assume the doctor is right. I demand the best of my medical professionals and I will tell you, every once in a while, you’ll stumble upon someone who has a true calling for the field. Dr. Munson is one of those.

Over an hour appt that didnt dilate my eyes even though that was one of the reasons to be seen. Lots of push to buy the many products and services they offer.

I am a teacher in the Poudre School District. I would like to share a letter that I wrote to my sons teachers after seeing Fort Collins Family Eye Care. Dr. Munson is truly an angel...Dear Denise and Katey-I wanted to CELEBRATE some great news with you two. Both of you cared so much about Levi and his reading and always knew that something wasn’t quite “right.” Well, we have finally figured it out.When Levi saw the optometrist in second grade, he demonstrated perfect vision and eyes that worked together. We decided that his reading “issues” will eventually right themselves. At the end of 4th grade, they had not.Denise, your recommendation to see an eye specialist has been life changing for Levi. We went to see Dr. Munson at Fort Collins Family Eye Care and went through 2 hours of testing. Dr. Munson and her team were amazing and we have discovered that Levis eyes are out of alignment. Essentially, he is pigeoned-toed with his eyes resting slightly outward. That means, every time he goes to read, he must literally move both eyeballs inward for correct positioning. This movement makes tracking very difficult as well as writing. This also has caused immense eye fatigue every day. Without extensive testing, we would have never known.Levi will be wearing special lenses that are designed to relax his eyes and train them to move inward. We feel very confident that this will help solve his issue. It will be a journey but, we are thrilled to have a direction (especially before middle school!).For my self professionally, I have learned so much. I never knew that someone like Dr. Munson and her practice even existed. Katey was dead on with having Levi see an optometrist in second grade. It showed that he had no tracking issues but we all knew something wasn’t quite working like it should (I do say this and also know, that many kids develop reading skills later than some. Often, time and reading intervention is what’s needed). Although, when we have this feeling as a parent of a teacher that something isn’t quite right, now I know to recommend an optometry practice such as Dr. Munson. If she see’s everything is just fine, great! But, if not, that child can be saved years of struggle.

Wow. Charles Vojta O.D. was the first eye Dr. who was able to understand and diagnose the problem I was having after seeing several eye Drs. I was very relaxed and impressed with his professionalism and recommend him to anyone.

Excellent service!

Don’t go here! She’s money hungry, that’s all she cares about