I received an AMAZING massage from Meghan today! It was the perfect combination of relaxation and work on some tight spots. She was amazing! I arrived early to enjoy the steam room and amenities. I still feel soooo relaxed.

Julie is amazing!!!! She went so above and beyond for our group (as well as all the other staff), we truly could not have asked for a better experience. Amazing massages, facials, and service.

I just came at Alexander with the most complicated spa reservation ever. He was a delight. He wasnt bothered at all by all the switching around and juggling times. Its stressful to try to coordinate five massages but Alexander made it so much easier. Thank you so much for helping me create an amazing spa day for the girls!

I have had several massages in my life, and this was by far the most disappointing. I’m convinced it was my masseuse’s first massage. He kept running into the massage table, and making very loud noises, which made the environment the opposite of relaxing. The pressure was much too light and it felt as though I was receiving a gentle pat rather than a thorough massage. Additionally, their relaxation room is extremely dated and did not help me to feel relaxed in the slightest. I expected a much greater experience out of the Ritz Carlton spa. It was my birthday gift to myself and I left disappointed.

Had an amazing massage by Kristie. I enjoyed staying for a couple hours after to take advantage of the whirlpool and steam room. They are not large, but very nice. (As others have said, the whirlpool/hot tub is a large step to get into so maybe not recommended for mobility impared or ederly). I enjoyed the variety of snacks and tea (no coffee). I plan to return! (Hint: if you are a local and going on a weekday, be sure to ask for your 10% discount).

They don’t answer the phone during business hours. This is probably the 3rd time I’ve tried to call them and they just don’t answer. Even had guest services transfer me over to the spa, it rang and went to voicemail.

This place is my favorite get away spot! So relaxing! I have only come for the facials but they have full spa services. Go at least 30 minutes before to enjoy the steam/ sauna. I would go just to relax in their lounge!

Beautiful accommodations! The actual services were amazing and the spa lounge heaven. Would recommend coming early to enjoy the whirlpool, sauna and steam room

Definitely do not recommend. I am a busy new mom that hardly gets any alone or me time so My husband had purchased a massage for me at the ritz for a evening of relaxation. Well let’s just say it was the complete opposite. The massage I got was ok but a tad bit strange compared to other massages I’ve had. My massage started at 5:00 got done about 6:10 so In my head I have about around 2 hours to relax and enjoy the amenities whirlpool steam room relaxation lounges. WRONG! I went into steam room there were dirty towels everywhere but I have spa to myself so I tried to overlook it so I get out real quick to ask Michelle for eucalyptus for steam room she said they were out then she says oh by the way the spa is closing in 15 minutes at 6:45. I explained to her the gentleman I spoke with about amenities said the spa is open til 8pm Monday through Friday. Her response is well we’re not busy tonight and you are the only appointment so I’m closing at 6:45. The website also says they are open to 8pm. So now here I am leaving the spa with my hair soaking wet waiting for my valet in freezing cold weather because Michelle decided to all of a sudden close early with no prior warning especially during my check in. Not happy and don’t waste your money it is definitely not worth it. Not once was I offered a drink or asked how I was ding if I needed anything, horrible customer service!

So my wife and I came to Denver for our 3rd anniversary trip and I surprised her with the “Couples Spa Escape” here on 10/24, it was a Thursday. I’ll just say the whole experience was really nice and we really enjoyed ourselves. I wanted to write a review to give some insight into the whole experience for others who are potentially looking into this since their website doesn’t have much about this specific spa experience.So the couples spa escape is mostly your typical couples spa experience, plus one unique addition I haven’t seen anywhere else thus far. It entails a 50 minute massage and 25 minute body scrub, which are two treatments basically continued seamlessly together. The massage is pretty much what you’d expect. The body scrub was something we had never done and it turned out to be very nice and enjoyable. After both of those, there is a shower right in the room with some 12 wall jets and 4 on the ceiling that they turn on for you and give you plenty of time to enjoy. This was a very nice part of the experience we had no idea was included. Now the unique part of the experience being that the massage and scrub end after they close, so you have some time to enjoy the steam room, hot tub, relaxation area, etc. together with no one else, in either the men’s or women’s side. They also have 2 glasses of champagne waiting for you afterward. The only downside to this is that you only have 30 minutes, and you’ve already showered off the body scrub and you feel clean and your skin feels great, so you don’t really want to sweat like crazy in the steam room or hot tub. This is where we got lucky. We showed up for the 6:45pm appointment at 5:15 to enjoy the facilities separately on our respective gendered sides beforehand. Although since it was a Thursday, there were no other appointments that day so we had the entire spa to ourselves from 5:15pm until we left at 8:50. So, they allowed us both to go into the women’s side and enjoy it together until our appointment. That really made the whole experience next level, but keep in mind this was some luck and is no guarantee by any means. But, if you book on a non busy day and get lucky, it will make the experience that much better as you’ll have plenty of time to enjoy everything and you can just chill out after your massage. Being able to both enjoy the spa facilities that are usually separated by gender was what set this apart for me as I haven’t seen that offered anywhere else yet.

The Spa was a relaxing retreat. We came about 45 min early to use the Sauna and Hot Tub. I was greeted by Mikayla who was extremely attentive, cheery and accommodating. The facilities were clean and well stocked with towels, and toiletries. The couples Relaxation Massage was refreshing. Both of our massages left us feeling anew. Will be back. Elways is here also, which is a great restaurant as well.

This ritz is absolutely terrible and their spa is just another example of why. We had so many issues with the rest of the hotel customer service I thought I’d go down to the spa and relax. The spa itself is underwhelming. The whirl pool was room temperature at best. It’s Colorado in the winter isn’t it supposed to be a HOT tub?! I was freezing. The steam room didn’t work. And my service provider was late and the time came out of MY service! How is that right?!?! It was short and choppy. And when I tried to express my unhappiness at the reception the guy behind the counter just shrugged and handed me my bill. I would expect much more from the ritz. I’ll be sticking to the four seasons from now.

Love the services and the staff is wonderful!

I personally would never go back to this spa. It is overpriced, under serviced, with rude staff! Go to the Four Seasons and save yourself the trip!