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Frontline Emergency Room Dallas
7331 Gaston Ave Suite 180, Dallas, TX 75214, United States
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Mo
Review №1

I came in late at night because I sliced my thumb open and I got the wonderful opportunity of meeting Dr. Tran and having him stich me up. He was so gentle and patient with me. He is also just a down to earth, good guy. Wonderful staff overall. Saw me quickly and go me out quick too! Thanks!

Na
Review №2

My visit to Frontline Lakewood was hands down the best experience I have ever had in a stand-alone ER. Dr. Tran and his team were professional, compassionate and swung into action immediately. The facility is well-equipped and sparkling clean. You will receive excellent care here. Thank you, Dr. Tran and staff!

Se
Review №3

Great care! The staff was awesome. They got me in and out with no issues even though they were busy. Smoothest and quickest ER visit I’ve ever had. And unfortunately I’ve had a few. Sara and Renee took care of me and did an amazing job. Would definitely recommend if you find yourself in need of an ER visit.

Ke
Review №4

This ER has saved my life 3 times, this isn’t an exaggeration. They give the best attention, have incredibly dedicated staff as well as extra machines to do scans that you’d typically have to go to a hospital for. My family is forever grateful for the care we’ve received here.

Ti
Review №5

Reasonable wait time. Friendly and welcoming front desk staff. Helpful and professional doctor and nurses. This was my third visit there and I will certainly return if necessary. Job well done!Timothy Moody

An
Review №6

The medical staff here turned my traumatic emergency situation into a not so bad one. I had to come in for a deep cut on my finger that unfortunately required stitches. The woman at the front desk helped me right away, I was called in fairly quickly, and the rest of the staff was friendly as well. The doctor who attended me, Ashna, was very supportive and walked me through everything step by step. I was very appreciative of her kindness and great care!

Ju
Review №7

I live about an hour south of Frontline emergency room but the day I was there was due to a level 10 migraine. Frontline emergency room Works directly with my neurologist and they were able to immediately follow her protocol and administer IV infusion therapy. I was there a total of 12 hours but when I left my pain level was 0. To me that was worth the drive. The staff was professional and friendly and the facilities were super clean and very comfortable.

Ca
Review №8

No wait, fast paperwork, got seen by a friendly PA who stitched me up, 2 nurses and a doctor. In and out in 45 minutes. Sent home with detailed instructions and copies of all signed paperwork in an organized folder. Highly recommend!

Li
Review №9

I choose this clinic based on the good reviews and I am highly satisfied. Starting with Caroline the front desk receptionist was very nice and patient. Our physician Aashna was not only kind but knowledgeable and caring. It’s worth the drive the entire staff is amazing.

Ka
Review №10

Aashna was so helpful and she LISTENED, which isnt always the case in ER visits. She was kind and informative. Also Phillip and Caroline were very welcoming and made me feel safe and not as scared about taking the test. Phillip was very gentle.

Pa
Review №11

At 75 years young I had my first “stitches”! Everyone was so professional , nice and considerate. I was very happy I came to this freestanding Emergency! It was equipped with everything they need and the Doctor was top notch!

Ki
Review №12

Just called, for those who don’t have insurance, they start at 300$ then whatever is needed to be done after the assessment the bill goes up from there. Yes you do have to pay it all up front before they will do anything for you. Proceed with caution is all.Suggestion for company- The services that are listed on the website should have a fee next to it so when people call about something that falls in the category of said service, there is a clear cut price. Price transparency always wins. Starting at a 300$ price and then going up from there seems a bit steep and unrealistic.

Ti
Review №13

I went in to Frontline yesterday afternoon with a severe migraine. I have never been treated so well before. What a great group of people that was working on the afternoon of August 18th 2021. I hope somebody sees this and will let them know.

Sh
Review №14

We visited Frontline ER on Gaston 3 times over 4 month period to have COVID-19 tests required for various reasons. My adult special needs son was tested twice - in October and January. We were fortunate to have the same service provider both visits (via your drive through access). Riley understood immediately that she needed to take the test in a minimally invasive yet medically effective manner to accommodate my sons limitations. She did so once and then remembered him when we returned later. Riley was professional, empathetic, knowledgeable, and efficient. Those are all traits we love to see and appreciate in clinical healthcare folks. Thanks for having staff like Riley to service our diverse community.Sharon E. Johnson

Di
Review №15

This is my 3rd time coming to Frontline ER. Everytime has been an absolutely pleasant and wonderful experience. Today Riley and Sara were very friendly and extremely professional, I felt well taken care of. The office, front and back, is very clean and neat. I live about 25 mins away from Frontline but I will make this drive for myself or my kids any day. Great way to get immediate medical attention and not have to wait. It is a plus that they take my insurance as well. I highly recommend this Frontline ER facility.

fo
Review №16

The wait here isn’t too bad and it’s great that the visit includes a consult with an actual doctor. That way if you have questions about isolation, etc, you can ask right away, right after your results come back. The whole thing took about an hour.

Ma
Review №17

Great facility but very poor management(Laura) . Was hired when applied for overnight the while being in the training processed was told there was no need for overnight anymore and tried to put me on a AM shift that I wasn’t looking for . After picking up my training hours check I was shorted the training pay but it’s fine made no fuss about it but for a fact I will never apply again and will never recommend anyone .

Jo
Review №18

Went in for a COVID test on December 18th. They just processed my claim over 8 months later. You want to know how much they billed my insurance??? $3,432. FOR A COVID TEST. While it may be convenient and the people working there were very nice, this place is a scam. They waited for the cares act to expire so that they could bill a much higher rate. Sad to see, but typical medical!

Am
Review №19

Aashna was amazing and made sure I knew everything I needed to know. My tech was just as great and made my experience fast and efficient. Everyone here is amazing!

Sa
Review №20

Have been to this facility a few times over the last year. Dr. Aashna is very thorough and treats their patients with care. The desk and nursing staff are kind and accommodating. Thank you!

De
Review №21

They were very efficientI got examined quickly and my Covid test results came back in 15 minutesI walked feeling better, not just because I tested negative but because I found such a place nearby that I can count on when I need it

So
Review №22

Friendly and efficient staff that communicated clearly. I was in and out of Frontline as soon possible. Thanks!

Jo
Review №23

Aashna and Riley were super nice and very speedy with their work. They were also extremely thorough and made sure every base was covered.

si
Review №24

So, I’ve been sick for a couple of days. I finally was able to drag myself out of bed to get tested for COVID just for a piece of mind. After researching where I could get a rapid COVID test I finally settled on Frontline Er . The PA named Aashna was wonderful. The service here was fast and the staff were super nice.

Re
Review №25

Aashna was a wonderful help today. Her bedside manner with my 3 year old was on-point, making her feel very at-ease! The magic wand that she gave my daughter at the end of the visit was the icing on the cake. Thank you, Aashna, for your professionalism and making our trip to the ER a positive experience.

Al
Review №26

When I came here last year they were very helpful. But now all they care about is money, money, money. My boyfriend went to get a rapid covid test and showed symptoms. On the website it says, “If you have Covid symptoms, we will bill your insurance for an Emergency Room Visit and will adjust your co-pay to $50.” They didn’t honor that instead they tried talking about his deductible and that they won’t use his insurance so it’ll be $300 if he wants a test. He even showed them the text message they sent him recently that offers no payment at time of service since he too visit last year. Very disappointed in this place.

La
Review №27

Ashna and the other employees were all very friendly and helpful. I got a rapid test for COVID and another for strep throat. I appreciated that they were thorough and offered to do the strep test too.

Gr
Review №28

Super easy experience, friendly staff. Aashna in particular was great. There was of course a bit of a wait but that’s to be expected. Overall, recommend for anyone needing covid-19 testing!

Je
Review №29

Aashna was wonderful! Very informative and super friendly! The front desk staff and the nurse who brought me back were also super friendly!!! I appreciate the kindness and thoroughness!!

Si
Review №30

Aashna is very polite and respectful and listens to what you are asking about concerns…..really a good place to catch if you don’t want to go to the Er and wait all day

pa
Review №31

Staff was very friendly and helpful, the Nurse and PA were very understanding and patient with me. They helped with my issue and had me out in an hour! Will definitely be coming back.

Je
Review №32

Thank you, Philip and Ashna, for your great care today. Really sweet and helped me through a COVID scare. Would definitely come back for another emergency, great team!

Me
Review №33

Aashna was amazing! Very sweet, helpful, and gave me a lot of good information! Thanks for always taking the best care of me you guys!

Al
Review №34

We were able to get covid tested with reasonable time. Staff was very professional, easy to locate & parking availability.

Va
Review №35

Very friendly staff. Went late night to test with my family before traveling and the experience was quick and the facility felt clean and thorough.

St
Review №36

Aashna and all the staff here did a great job! Competent and helpful. Great experience. Thank you!

Ce
Review №37

This is my second time here, Caroline at the front desk checked us in quickly and very little wait. Nurse Riley and Dr. Ashna were helpful and answered all of questions. What I like about this ER is that they are organized and consistent.

Am
Review №38

Ashna, our PA, was very personable and helpful. She made us feel comfortable and answered all of our questions. We appreciated her professionalism and kindness.

La
Review №39

I came in as a walk-in for a rapid COVID test after developing a couple symptoms and leaving early from work to be on the extra safe side. Aashna was my PA and she came in after I was administered the nasal swab test by the nurse. (The last time I was administered the nasal swab test was in the first half of 2020, and this test was not nearly as bad in terms of how far up my nostrils they had to go.) She explained the process very well, as well as what to do if my test came back negative, to make sure I continue to monitor my symptoms and make sure they didn’t get worse. She also took my vitals and did a brief physical (checked breathing, looked at my throat since I had a sore throat, etc) to make sure everything looked okay. She and the other staff members were friendly and professional.

Vi
Review №40

Professional and quick service. Aashna was very detailed and answered all questions I had.

Ch
Review №41

Sarah and Riley did an outstanding job making my COVID test quick and easy. Definitely recommend everyone to come here to get tested!

al
Review №42

Aashna was so personable along with the rest of the staff. I got my COVID-19 rapid test quickly and it was covered by insurance.

VI
Review №43

Ashna was incredible , thorough , and informative! The rest of the staff was so friendly and definitely made the experience easy and pain free

As
Review №44

Aashna was really helpful and nice during my visit! She provided me with a lot of information. Definitely enjoyed myself here.

De
Review №45

Frontline ER was great and Aashna was super informative and helpful. All in all I was painless to get Covid testing.

Ri
Review №46

Visited to do a precautionary Covid test.The staff here is very friendly and the whole process was painless (literally and figuratively)Sarah and Riley were my nurses and administered the covid rapid test.They were super friendly and the test took no time at all.All in all, I don’t like coming to the ER but this is definitely the one I would recommend for all your emergency medical needs

Ed
Review №47

Aashma was great! Very attentive and quick to see me once I got back in the exam room

Bo
Review №48

Aashna was so kind and took great care of me. The whole staff was very friendly as well!

Te
Review №49

Aashna and Riley were Very Smooth, Asking Good Sincere questions, definitely came off as two who actually want to hear/see Positive -Positive Results and Not Negative -Positive Results. Came off genital and Respectful but also professional. This is My Experience.Thank You.

Er
Review №50

Ashna did a great job! Was very professional. Highly enjoyed my visit!

Jo
Review №51

I cant say enough about this place! My parents had COVID-19 and not only did they provide quick support medically but also emotionally! I only know her by Sarah but she did the most! Even after discharge they provided support over the phone. My parents are covid free thank God, but I am thankful for everything this team of heroes did! From the front desk staff to the doctors 5 stars arent enough!

Ta
Review №52

Mrs. Aashna, Mr. Phili, and the frontlineER team was very wonderful, patient, thoughtful and caring they made my first covid test experience easy going, entertain, and stress free Thank you frontline Team.

La
Review №53

Aashna was super helpful and kind! She gave me all the info I needed and was efficient.

Ja
Review №54

Frontline Er was a good experience besides the circumstances of me coming in for a fall... but since the first walking in talking to Denise (I believe ) and Caroline I was greeted checked in and got called back pretty quickly, the nurse was very blunt on time and very talkative made me forget for a bit why was coming in for.. the PA Ashna was amazing she made sure she went over what happen nothing falling through the cracks, explain the process the next steps and also bout the time frame. EVEN got a call the next day to see how I’m doing !! From the x ray tech calm me down with those scary machines very humbling voice ! Lol to and the nurse helping me find the right crutches for me to walk on! Over all a great amazing experience !!! Thank you !!

D
Review №55

All they care about is money!!My husband was there 2 weeks ago for a covid test and we used our insurance so it was covered at 100%.I went a day later (A DAY LATER )and they were going to charge me $280.00 as an uninsurable/self pay -mind you I have insurance or said I could file the claim with my insurance for reimbursement because their rules had changed and “everything is stricter now “Today (8/15/21)my husband went to get retested to return to work and now they don’t accept my insurance so he’ll have to pay upfront but will not be able to file a claim with our insurance for reimbursement and will not be provided a receipt per whatever receptionists was working the check in desk.

Da
Review №56

These people are the absolute most helpful staff around and helped us even after we were discharged. Sarah was absolutely great and just the best.

Da
Review №57

I visited Frontline ER today to get a rapid COVID test. Aashna was simply the best. She made the whole process seamless and made me feel comfortable. Highly recommend this conveniently located spot for all your medical care needs!

Fe
Review №58

Great staff, Dr. Tran had an amazing bedside manner, made me feel at ease.

Jo
Review №59

Aashna was great. She was kind and very informative. You can tell she actually cares about her patients.

jb
Review №60

Aashna has been wonderful, very professional and reassuring. The staff at Frontline is always nice like that.

Au
Review №61

Thanks to Aashna I can hear again! My ear was compacted with wax and I couldn’t hear at all. However thanks to Aashna and her superb patience I was in and out with no pain and could hear normally again!

ka
Review №62

Aashna, made my experience very fast and easy at frontline Er aside from her explaining to me in detail on how to treat my symptoms she gave me a lengthy detailed description on how to care for my self and my daughter. She made my experience comfortable.

Ca
Review №63

Aashna the PA and Chris and Renee the nurses and the lovely young woman at the front desk at Frontline ER took such good care of me!!! I had a severe allergic reaction and needed immediate care, and they stepped in really professionally and quickly. Not only did they stop my reaction in its tracks, they were so compassionate and kind when I had a hard time with the ER and meds. They let me stay for a long time monitor me and made sure I was really comfortable - pillow, blankets, turned out the lights so I could sleep. It was as wonderful of an experience to the ER one could have! Thank you, Frontline ER!

Mi
Review №64

Aashna has treated me several times. The whole staff is very professional, courteous and prompt which is why I keep coming back.

Ca
Review №65

The staff Aashna and Philip were superb. They made me feel very comfortable and relaxed.

Ma
Review №66

Aaashna was so awesome! I would recommend her to my family and friends.

ma
Review №67

Excellent care!!!! All my questions where answered and everyone was so nice and helpful. I felt very safe and assured I was in great care.

sa
Review №68

Amazing service here! Aashna was my pa and she was very quick and thorough!

Pa
Review №69

I fell and had a gash on my forehead. They did a CT scan and 7 stitches. Beautiful job on the stitches, it’s healed with no noticeable scar! Also they took my Medicare, another place did not!

Jo
Review №70

Aashna was very thorough and knowledgeable about my testing and treatment going forward. Thank you Frontline ER!

Ch
Review №71

I have been to this place twice because my wife will get bad migraines every once in awhile. Everytime we go the staff has always been exceptional, very kind, sensitive to our needs, and always going the extra mile to take care of us...especially my wife.The Drs there are exceptiona as well! Thank you Frontline for all your hard work and care for your patients.

Ad
Review №72

Just came to get covid tested & they were quick and very informative. Best emergency care place you can probably go to! Aashna and Phillip were the ones to assist me, and they were so personable and nice. Thank you!

Et
Review №73

The front desk Leslie helped register me real quick and then Phillip the tech came out quick to test me! Very professional and quick

Te
Review №74

Great experience with Ahshana! Very informative and professional.

Au
Review №75

Service was excellent. Aashna took fantastic care of me.

Ma
Review №76

Medical emergencies are not fun especially on a holiday! I woke up Thanksgiving needing medical attention. Since it was a holiday, my doctor’s office and urgent cares were closed. I’m so thankful that Frontline was open. The staff was so nice and sympathetic. They handled the COVID testing and ER patients with great care. My nurse was so amazing. So grateful for the staff!

Ma
Review №77

Aashna your the best thank you so much for being so professional and helping me in my time of need.

Ma
Review №78

Went in today for a rapid covid test and got out very quickly.The staff is friendly and are more than happy to answer any questions for you, today I had Aashna as my PA and Riley and my tech and they both so nice and amazing!

Jo
Review №79

Came in for a rapid Covid test and Aashna was very tentative and patient. She took her time and answered all my questions. The entire staff was Awesome!!

Ti
Review №80

The entire staff at Frontline ER, Dallas, were amazing! They treated both my daughter and I with such care some compassion!

Pa
Review №81

Aashna was very nice and she explain everything to me.I feel very comfortable here.

Ma
Review №82

Aashna …Thankyou so much for your care & information…..Great! bed side manners…

Za
Review №83

All the staff Caroline at the front desk, Chris RN, Aashna PA and Dr Tran who discussed Star Wars were professional and personable. The same excellent care when returning for sutures to be removed.

Wi
Review №84

Extremely nice staff from the beginning. Quick and easy process for covid test. Aashna was very nice and professional. Would definitely recommend frontline er.

li
Review №85

Staff was super friendly, clean and organized. Dr.Ashna was very helpful and answered all my doubts. Ill recommend this place

Sp
Review №86

WOW! This team here were polite, efficient, and calming. I was going into anaphylactic shock for the first time and was very scared. They fixed me right up and made me feel comfortable. Even gave me some snacks 😊. I would suggest this place to anybody.

Ai
Review №87

The service is quick and fast. Aashna, the PA, was very helpful and professional.

al
Review №88

Aashna was awesome and very thorough. This was my third time coming to this ER and I have always felt very taken care of!

Mo
Review №89

Went in for an achilles injuryThe entire staff was very helpful and knowledgeable. Ashna and others made me feel much better about my condition, and they got me in and out very efficiently.

br
Review №90

Aashna, my pa, was very informative and kind while I was getting my rapid test.

Th
Review №91

I cannot say enough good things about Frontline ER. The staff was extremely friendly and competent. Given that I went right before Christmas the line was wrapped around the building. Everybody involved in the process moved us through as quickly and efficiently as possible.These times with COVID are uncertain and things in the medical field seem to change on a daily basis. I am proud to have been served by these professionals and am grateful for all they do.

do
Review №92

Dr Ashna is very professional. She met all my expectations within my hospital visit.

Ca
Review №93

Great service, got what I needed pretty quick! Dr.Aashna was great

No
Review №94

Came in for rapid COVID testing & was pleasantly surprised by how smooth & quick the process went! Phillip & Aashna were very friendly & helpful & made the experience great.

Ja
Review №95

Our 2 month old had a fever and our on call pediatrician wouldn’t respond to us. I called Frontline, was told to come in immediately and we got absolutely top notch care. Dr. Tran was phenomenal, his team members were incredible, and we could not have asked for anything better. I could not recommend this location more, this first time mom is so incredibly grateful for the love, attention, and medical support provided to us. How do I give 10 stars?!

Do
Review №96

Great fast service, Aaashna was very helpful and very informative gave me all the information I needed.

An
Review №97

It’s hard to fully describe how wonderful our experience was tonight. Our 2 month old had a fever, and when our own pediatrician’s after hours line didn’t call back after an hour, we called Frontline. Dr. Tran answered the phone and recommended we come in and have our baby checked out. When we arrived, we were allowed to go in and get a room immediately since this was considered an emergency. Dr. Tran and his incredible staff then came in and checked out our baby and made sure everything was ok. The entire team was so kind to my wife and I. We felt so cared about and they were so wonderful with our baby. Thank you again to Dr. Tran and Frontline for such a wonderful experience!

St
Review №98

Highly recommend. Great quick service with Ashna.

Ro
Review №99

Friendly, helpful staff and clean facility. PA Aashna was great!

Al
Review №100

Aashna is very patient and takes the time to listen and answer any questions you may have about covid, covid testing, and vaccinations. Double checked all my vitals.

Information
65 Photos
100 Comments
4.7 Rating
  • Address:7331 Gaston Ave Suite 180, Dallas, TX 75214, United States
  • Site:https://frontlineerdallas.com/
  • Phone:+1 214-499-9555
Categories
  • Emergency room
  • Emergency care physician
  • Emergency care service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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