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Trusted ER Hillcrest
6215 Hillcrest Ave, Dallas, TX 75205, United States
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Vi
Review №1

I love Trusted! This team really cares about their patients! From the time we walked in my friend and I were welcomed with open arms! Erica at the front desk made us feel at home! She insisted my friend take a sweatshirt and some snacks for the road!! Brittany and Diana had great bedside manner and helped my friend feel safe and well taken care of! Thank you so much! Continue the excellent work! I would recommend Trusted to ANYONE!

Sa
Review №2

I came to Trusted ER with one of my friends seeking help with a bad cough. We were immediately greeted by Erica at the front desk. She was so sweet and helpful and we were taken care of right away. The waiting room is so nice. 10/10 would recommend Trusted ER at Hillcrest to anyone seeking quick medical attention from a doctor. Ray and Shay and Dr. Battula were so helpful and amazing. trusted ER is the best.

Ju
Review №3

I was very well taken care of at Trusted ER when I had fallen and broken my elbow. Due to the pandemic I didn’t want to go to a hospital emergency room. The doctor, nurses and X-ray technician were very compassionate and were able to stabilize my elbow until I could see an orthopedic doctor the next day.

My
Review №4

The environment, staff, nurses, and Dr. Wallace was great and treated/pampered me very well. After doing paperwork, one of the nurse immediately brought me in to start. I ended up having to stay the night which I was hesitant about because I was worried about not getting comfortable sleep, but I slept a full 6-7 hours for the first time in 3 days! They even provided me a breakfast of my choice the next morning and had snacks throughout my stay! Overall, I highly recommend this place if you don’t want to wait several hours in a hospital and if you want excellent care. Trusted ER Hillcrest you’ve outdone yourselves!

Da
Review №5

We had to bring our 8 year old son in to Trusted ER Hillcrest last week. The registrar Sam, got us back right away, and took care of anything we needed. Dr. Marancenbaum saw our son right away, and was so caring, kind, and amazing with him. Curtis made him feel at ease taking him for a CT. The nurses, Eve, Oscar and Diana took such good care of him. Dr. M kept us informed and our little guy is doing so much better! Thank you to all of you, and Trusted for taking suchGreat care of us!!

li
Review №6

I came in to deliver some supplies and the staff there are very kind and one of the ladies called me sis that made me feel welcome there. They offered me some snacks I was so distracted and shocked by their kindness that I forgot I left my dolly there lol. They even stored it in the back room to keep it safe for me. Amanda is a awesome person She is very sincere and even though she wears a mask you can tell she is smiling because she is joyful to talk with. I have to say, if you want great exceptional family oriented service this is the place!

Ma
Review №7

The front office staff was absolutely so welcoming to me and my family. Erica did a fantastic job making us feel welcome and so helpful with my many questions. Nurse Diana took care of us in the back to make sure we were comfortable. Thank you so much for your care, TrustedER!

Ja
Review №8

It is closed. Not temporarily but Permanently closed. Please refer to Dallas County court records, 134th District Court, case DC-21-07184. Distressed Trusted ER Hillcrest has been SOLD and closed. It no longer exists. A new buyer is considering the purchase of this ER and possibly reopening it under a completely different name, management, and ownership structure.

ka
Review №9

I went to Trusted ER after my car wreak they are some wonderful kind loving people they make you feel at home and comfortable Erica at front door was amazing and all the staff was very nice and caring they give you a bag with a cup and goodies and snacks they have everything you need there it is the best place to go in Dallas I ever been to in my entire life and I will go back many many more times and I will definitely refer some people to them they are the best Thank you Trusted ER💕

Mi
Review №10

The office was so nice and clean when I entered, and Erica made me feel comfortable right upon checking in. My left wrist was broken and she allowed me to fill out all my forms at the desk. I was in and out in 2 hours and had a team of very friendly doctors and nurses who made me feel at ease and really took care of me.

Ca
Review №11

When we arrived at Trusted ER, I was instantly impressed. We did not wait a second to be seen. The front desk lady, Erica, was very welcoming and warm. The lobby is absolutely amazing complete with various snacks and amenities. The radtech Melanie was helpful and kind to our hurt friend. The nurse, Jimmy was jovial and helped us to smile during this time. Dr. Marancenbaum or “Dr. M” was also exceedingly helpful. Thank you Trusted ER! Although we hope to not have to come back for medical reasons, it was a fabulous experience!!!

Ve
Review №12

This was simply the best experience ever. Upon arrival I was greeted, acknowledged, and shown empathy by the staff. Dr. Lee, Stephanie, Pam, and Robin were super amazing. They made sure they addressed my issue and even assisted with helping me get acclimated with my new crutches. I’d come there a thousand times over any other place I’ve visited in the past. The accommodation and treatment is simply indescribable but needed in any interaction. This staff is amazing. Thank you for making my vacation mishaps an enjoyable one.

Wh
Review №13

We love Trusted ER! Dianna RN and Pamela RT had my 5 year old relaxed and giggling! Kind and considerate staff with a warm environment. From the moment we walked in we were taken care of. Exceptional care and convenient.

Ga
Review №14

The best ER experience I’ve had! Wonderful MA Erica was welcoming from the moment I came in. There was no wait time and the facility was warm and welcoming! The doctor and nurses were exceptional! Very kind and caring and made sure I was always comfortable!After they ran the test they needed, I was moved to another room that was filled with lots of snacks and a mini fridge with lots of different drinks that is all included in your visit! I was there for a few hours, so not only did they order me lunch of my choice (chick-fil-a), but they made sure I went home with dinner of my choice as well(chipotle)! I felt pampered the entire time. You can tell these ladies love what they do and enjoy giving high quality care! When It was time to be discharged, Erica sent me home with a neat gift bag that was a nice quality backpack, a nice long sleeve shirt, 2 different types of lip balm, a cool tumbler cup and a few other small things. I was very surprised. I kept questioning myself “where am I?” I was also assured that if for any reason I needed to return within the next few days, they would send a driver to pick me up from my house if transportation is a problem for me. I would HIGHLY recommend this place to anyone looking to seek high quality ER service.

Th
Review №15

I have always had a great experience at Trusted ER! They took me in quickly and made me feel completely at ease. I have recommended a few of their facilities to friends and family and they have always had the same great experience. 10/10!!

Ca
Review №16

Their front desk receptionist is very kind and patient thank you Erica. The whole staff treated me with kind and care. Thanks Erica, Oscar/Diana, Dr.M and sweet Melanie my x-ray lady. Yall rock

ca
Review №17

Thank you so much for your help Erica and being of knowledge to help me. The staff are friendly and the place is clean. Appreciate Erica and Dwayne and all of The staff who helped me!

Ca
Review №18

10 stars! My son started to run a fever on a Sunday evening when most clinics close early. We found Trusted ER Hillcrest and could not be any happier with the experience. My family and I will definitely visit again when we need medical care.

Da
Review №19

Trusted ER Dallas! Erica in the front did an awesome job greeting me as soon as I walked in and making sure I was comfortable. Diana my nurse explained everything to me step-by-step and make sure I understood what was going on through the process of getting everything done. Melani did an awesome job when I was getting my CT scan make sure that I was comfortable! This was an easy and wonderful ER visit it was not lengthy it was or tedious! The beautiful people at Trusted ER did a great job and if I ever have an emergency I will be back!

Ro
Review №20

The customer care and atmosphere here was amazing, everyone was very sweet, from the front desk to the doctors office, and the office space itself was so warm and comforting! Definitely recommend for any urgent care needs!! Erica, Sam, Shay, and Dr.Battula were all amazing and friendly, and they made us feel so comfortable throughout the entire process. Definitely earned my trust, and I highly, highly recommend them!!!!

Am
Review №21

This was the best stand alone ER I have ever been to!!! The staff was competent, attentive and so friendly. They were so sweet and patient with my needs and extremely thorough. This experience was nothing short of amazing. Hope you never need to go to an ER, but if you do—I highly recommend.

Sa
Review №22

Love the service here! Everyone is so welcoming especially Erica at the front desk, and thanks to Melani, nurse Jimmy and Dr. M we had a quick and easy visit!

Sh
Review №23

When I say these guys went over and beyond for me they went over and beyond for me when you walk in the front desk clerk that lady was so nice make sure she take care of you not only that they had snacks drinks everything your treat to make you feel comfortable basically built at home they were friendly that from the doctors from the nurses you just didnt feel alone the the love that they showed their warmed anybody heart in a time of need and the doctor most definitely went over and beyond of getting to the bottom of finding out what was wrong with me I had an awesome visit this was the best hospital Ive ever went to by far I loved it there no complaints

ka
Review №24

I had an awesome experience at this location. The staff were so kind and knowledgeable. They treated me with respect. Theres nothing like waiting in the line to be attended to...they are so prompt that I didnt spend a long time there. Everything was done in a jiffy. And the place is beautiful too. Trusted ER as the name suggests, is the epitome of ER.

Es
Review №25

Erica (front Desk) was so sweet nice and very helpful and overall just great. The ladys in the back Robin & Melani were so Patient with me and my kids and sweet to them they felt Comfortable being there. The Doctor (Dr.C) was great. Thank You i highly recommend they go above and beyond!

L
Review №26

Trusted ER and their staff are great! I went there anxious with tightness in my chest and high blood pressure and they took wonderful care of me. They put me at ease and provided a thorough panel of tests to assure I was healthy. They also sent me away with some medicine and next steps. I will absolutely come back here as they were helpful, kind and really a full service hospital.

Lu
Review №27

They couldn’t do better; very impressed with care

Ma
Review №28

It was very early -before dawn. Yet I was examined quickly and check in was so easy. Thank you for the swag!

Sa
Review №29

Very kind and friendly staff. Efficient and easy visit. I can’t say enough good things about the positive customer service though.

An
Review №30

Erica and staff were so helpful and nice! They went above and beyond for us. I would highly recommend Trusted ER!

An
Review №31

I was there after a severe vasovagal syncope. They were diligent and run all the test needed in order to discard any major injuries. All the staff were very nice and professional.

Re
Review №32

Went into ER today and everything was done quickly and the medical team today was excellent . They all were helpful and friendly. I would definitely recommend Trusted ER Hillcrest. Best staff . My staff today was Dr. Jones , Stephani, Pamela and Robin . Thank you guys so much .

Sh
Review №33

Robin is like my new BFF...No seriously, the team here totally took care of me and I would recommend and return in a heartbeat. Thorough and completely patient with exam and treatment. The entire team is amazing!!!

Ca
Review №34

Today was my first time visiting Trusted ER and it was a wonder experience.Erica at the front was super helpful and kind. All of the staff including my nurse Sam, radiologist Shay, and Dr. Battula took amazing care of me quickly. Super friendly great for SMU students!

Am
Review №35

This was the most amazing clinic/ER experience I’ve ever had. Dr. Angela, the manager Ericka, and the nurses (I forgot their names) were so kind and attentive which was a comfort after my car accident. The doctor has great bedside manner and Ericka was so patient with me when I was figuring out the forms. PLUS in the end, I was given some goodies, including a very nice blanket. This was a great experience to have after my traumatic event. I felt very well taken care of! Thanks again!

Ka
Review №36

Very efficient staff. Doctor and nurse were excellent.

Mi
Review №37

The staff was amazing. Melani and Diana were so sweet and willing to make me as comfortable as possible during my visit. Highly recommend!

Ms
Review №38

I expected nothing but the best coming into the ER, and that’s what I got. Erica and Diane were super helpful and professional. It didn’t take long either. Hopefully I won’t have to come back but if I do I won’t be too upset!! Thanks girls for a relaxing visit.

Vi
Review №39

Yes I want to say that I was very grateful to find you on thanksgiving night! I had no idea I was in such dire need of attention to my body . Feared I had covid but interestingly the surface pain disclosed a bigger problem that I could have had some serious heart attack from. Thank you Dr. Blake for caring for me .And to Angelique taking good care of me overnight.And Stephanie you touched my heart ~ I am happy to hear you know what’s truly important in this life and I trust that you will be able to soon have more time to spend with your new baby!!Merry Christmas! Thanks again for your help 🎄Victoria Davies

Li
Review №40

The staff was incredibly friendly, helpful, and helped me feel calm! Thank you to Erica and Titiana at the front, Nurse Diana, and Nurse Melani!! You were all fabulous, and though I hope I dont need to come back and see you often (haha) I know where to go if help is needed!!

Ma
Review №41

When your child suffers an injury that needs immediate attention, it is so reassuring to know Trusted ER is in the heart of our neighborhood - filled with wonderful staff from the check-in area to the radiology room and everywhere in between. Thank youTrusted ER. 😊

Ka
Review №42

The entire Hillcrest Staff made me feel right at home. “I truly appreciate the hospitality that was given by each staff individually.” This was an uplifting, much needed lifetime experience in spite of the reason why I was there. “Thank You For Your Service,” and thank you for all of your sacrifices!!Dr. Marancenbaum, Rochelle, Melanie & Stephanie ❤️

Ja
Review №43

Professional, Courteous, Wonderful Staff! Erica, Pam, Pamela, Eve and a BIG thank you to Dr. M.

Ki
Review №44

This is a very clean establishment the wait is short and right to it and i been going to different ERs in Texas for a long time and none are as cool as this one. The front desk lady Ms. Erica is very polite and helpful. The nurse Ms. Diana makes you feel very comfortable with the pain and the wait. Dr. Northcutt is a straight up that will tell everything you need to do. Ms. Pamela is clean and quick. Everyone come here the best.

St
Review №45

The best ER experience ever! The staff were unbelievably helpful and kind, had a heart for helping. The front desk, Hershelle, was quick with all the paperwork and had a wonderful attitude. The nurse, Robin, was the sweetest, genuinely cared and was a joy to speak to. Dr Capik was so down to earth and kind and made me feel so comfortable. The lab tech Monica was outgoing and so kind! I cant say enough good things about Trusted ER Hillcrest.

Ke
Review №46

Thank you to the amazing staff at Trusted ER Hillcrest! We had the best experience today. Our 5 year old was sick, and our pediatrician’s office was closed. We chose Trusted ER Hillcrest, and we are so happy we did! Dr. Maracenbaum, Robin Rn and Darlene the tech were incredible! The care was above and beyond. Our daughter got a teddy bear in the exam room - the physician listened to the teddy bear’s “lungs” before listening to hers...which made her much more comfortable. She left with a smile and even got a backpack full of goodies! If you are sick or injured, go to this ER! It’s a place you can trust and get good care for adults and kids!

Bl
Review №47

This is the best Urgent Care experience yet. My daughter was seen this week suffering from strep throat. Your team was caring, accurate and delivered all the medications she needed to ease her pain and start recovery. Great job to the team - Dr. Jones, Liz and Melanie. I hope all the local students and neighbors make this the first stop for urgent medical care.

Sa
Review №48

I had an amazing experience at Trusted ER. I came back from Mexico a terrible bug and had to rush to get treatment. The entire staff (nurses, front desk folks, and docs) at trusted ER we’re so kind and understanding. I was whisked back as soon as I arrived and immediately started on fluids and meds. I highly recommend Trusted ER for anyone needing medical attention! I had Dr. Castenada who was professional and super understanding of how bad I was feeling. My nurse Anecia was the best!! She was so kind and came to check on me many times. If I ever need any type of ER services again, this will 1000% be where me and my future family come!! Thank you guys so much!!

Er
Review №49

$500 for a rapid COVID test?? Way to profit off of people trying to help stop community spread and be diligent. Will not be going back here ever again

Ro
Review №50

It’s terrific! Dr. Jones was excellent — as was the whole team: Pamela, Robin, and Stephani. Highly recommend.

Lu
Review №51

The front desk clerk Erica was absolutely amazing. My nurse Rochelle made sure my needs were well taken of. And so did the Rad Tech Melani and Dr.M. I would advice anyone who looking for a place to be secured, this place would be my first recommendation.

Ka
Review №52

I came to visit from California and no clinics here in Texas would take me. I was so grateful running into this ER. They’re very nice and great environment overall. Thank you especially to Dr, Abdo, Pauela, Robin and Stephanie for helping me and making me feel comfortable and safe !!

Ma
Review №53

Great covid testing experience. My family and I came in on Christmas Eve after finding out we had been exposed. Erica, Angelique, Alex, and Dr. Kwan were so helpful and went above and beyond to make us feel comfortable (especially after showing up in our Christmas pajamas). Can’t recommend enough. Thank you for everything!

Vi
Review №54

Attended very fast, very friendly and they were able to get me transported to another hospital very quickly.

Ja
Review №55

The process was so smooth! Erica was great as soon as we walked in. She made us feel safe and comfortable. Thank you !

Ge
Review №56

Be careful eating salmon fillets. They are more dangerous than they appear. All kidding aside, the staff at Trusted ER- Hillcrest were more than helpful. My initial call to even see if they could handle this odd situation was professionally handled. Registrar Hershelle and RN Nina listened with care about my issue and were welcoming when I arrived. All covid precautions were taken as I was immediately seen by Dr. Abdo. He was reassuring and didn’t make me feel silly about my visit. With his kindness, care, concern and expertise he had the fish bone that was lodged in my gums between my teeth out in seconds. Including the time it took to complete the paperwork I was out in 30 minutes. I am very thankful for the staff at this location.

Cy
Review №57

My room was very clean they were very nice made sure I was very comfortable. I recommend coming here. Erica, Robin, Melanin and Dr.B were so awesome and helpful. I will definitely come back here again.

Cy
Review №58

Had a very pleasant experience. Dr. Kwan, nurse Megan, Brandi and Tyrone were super nice, thorough and professional. I would recommend Trusted ER-Hillcrest for your next medical situation. Facility was clean and everyone wore a mask.

Do
Review №59

This was completely different kind of ER than what i am used too. But my experience was so refreshing each and everyone there was very concerned about me, from the doctor to the receptionist. I will tell everyone about them. As for me i am gone return to if need to.

Ca
Review №60

I can honestly say in all my times I have been seen at a ER my experience at Trusted ER was by far the best experience! If I could give them more than 100 stars I would! The staff went above and beyond to make you feel as comfortable as possible. They were very courteous kind,and just overall amazing ❤ I was in a car accident and needless to say I wasnt feeling all that great but the experience I had at this ER just made me feel like I was in good hands. They took really good care of me and I will forever be grateful for that🙏 And the snacks they give you? Yes snacks! I was completely shocked..You may go in empty handed but you will leave out with all kinds of goodies! So I just want to give a big shout out to Dr. Marancenbaum, Rochelle, Melani, and Stephani for making my experience at Trusted ER the best experience ever!!! You guys rock❤❤❤❤❤!

Jo
Review №61

We received 5 star service and were very pleased. We got in without a wait, and got all of our questions answered. Special props to the staff including , Dr. Northcutt, Nurse Diana, Rad Tech Melani and Reg Ruben. Highly recommend Trusted ER at Hillcrest!

Da
Review №62

I had great experience everyone was very nice and easy to comonicate with thanks again

Ca
Review №63

I had a great experience this afternoon, after I cut myself with a knife. It was quick and easy experience. They offered water and snacks as I was leaving and it was clean. Dr. Angela, Nurse Austin and Alex, as well as the receptionist where all nice and caring.

Mi
Review №64

Dr. Jones, Pamela, Diana, and Stephanie were terrific. In and out in no time. Great experience!

Pa
Review №65

As a surgeon, I had never been to Trusted ER before. When we had an emergency in the family, I visited the Trusted ER on Hillcrest by SMU. The service by Dr. Battula and nurse Oscar RN was nothing short of fantastic. I tend to be very critical as a physician who practices medicine but as a professional in the healthcare arena the care was truly beyond measure.Their courtesy and professionalism was exceptional. They quickly evaluated my daughter and treated her immediately. I can fully recommend Trusted ER to anyone in the community who seeks care at one of their facilities.

Me
Review №66

A wonderful facility!! Great staff and doc!!! Thank you Ericka, Pamela, Rochelle and Dr Blake for taking excellent care of me!!

An
Review №67

Went here in December, was the best urgent care experience I’ve had! Erica, Roshan, Robin, and Dr. Blake were all so funny and helpful through the entire process.

Me
Review №68

Got into a wreck and my lawyer told me about Trusted ER. Absolutely love it here!! So nice and hospitable. Doctor Angela was amazing. Highly recommend this place.

Jo
Review №69

I highly recommend this facility.. Stephanie, Diana, Pamela and Dr. Jones were professional, kind, upfront, and I was out of the office with a diagnosis and treatment plan in 30 minutes. Back to normal in 24 hours.

Ri
Review №70

I visited Trusted ER Hillcrest for the second time in 5 months and the service was even better this time than on my first visit (which does not even seem possible). Everyone on the staff (Rochelle, Stephanie, Melani, and Dr. Marancenbaum) that I came in contact with on todays visit did their very best to make my visit as easy and short as possible. The people there are really, really amazing, friendly, and helpful! Other healthcare providers should take note of how to treat a patient. Five star service and I was in and out in under an hour. Many of my friends and neighbors have used Trusted ER Hillcrest and they all echo my comments. Plus, Trusted ER Hillcrest has great snacks in the waiting room!

Ra
Review №71

The Staff and Doctors are very Friendly overall very helpful and caring I highly recommend them. Erika was very helpful with information at the front desk. Thank you so much for your services.

Mi
Review №72

When I came to this ER for an accident injury the visit was pleasant from beginning to end. Erica the front desk rep was so kind and offered me an assortment of snacks and drinks that they have in their waiting area. I didn’t wait long before they took me to an exam room and they took my vitals. Diana, the nurse was also very polite and gave me water while waiting for Dr M. When Dr M came in he was sympathetic for the injuries I suffered from and offered on the spot pain medication since I could barely move my neck. I had to get a few X-rays & CTs done while I was there. Melani the rad tech was very patient and calm with me as I awkwardly positioned myself into the different poses. After the visit I mentioned to Erica (front desk rep) that I needed to get a ride home since my vehicle was totaled and the clinic paid for my Uber!!!!! Before I left she also gave me a swag bag with a T-shirt and other goodies and let me raid their snack collection one last time. This was overall one of the greatest ER visits I’ve ever had. Highly recommend!!

Ta
Review №73

This is probably the best ER/Doctor visit I have ever had, everyone there was super friendly and helpful and I was in and out extremely fast. Plus they give you free snacks and drinks while you wait and an awesome get well soon bag full of goodies when you are discharged.

Ka
Review №74

Everyone was very nice kind and friendly very helpful patience and if you had any questions try to assist you in any way they can and help you with your pain and suffering great doctors and staff members

An
Review №75

Erica, Diana, Melani and Dr. Elshaytuy were so helpful and kind to my friend and I when we came in. Each of them were super friendly and very efficient. Highly recommend!

Ca
Review №76

Went to Trusted ER Hillcrest where I wasn’t feeling well and wasn’t sure if COVID related. Dr. Abdo was extremely thorough and made sure to educate me on everything that could present itself at the onset of COVID. The staff and facility are hands down top notch!

Le
Review №77

Dr. Lee, Robin, Pam, and Stephani were very helpful with my Covid test, making me feel comfortable while I waited for the results.

Ri
Review №78

Competent, friendly staff, conveniently located.

Da
Review №79

Erica, Diana and Pamela were so nice and helpfulI will def come back!!

Ka
Review №80

The staff was friendly, trustworthy and very knowledgeable, especially Dr. Arie Maracenbaum. We will continue to utilize Trusted ER for all our medical needs.

Ja
Review №81

Amazing staff , they took good care of me while I was in need. BIG THANKS TO EVERYONE! Robin- nurse Erica-front Jt-sitter Jacie-Rn La Donna -front Nina -Rn

Ta
Review №82

Very caring staff. Excellent service.

Ro
Review №83

After a friend we’d had contact with tested positive for covid and informed us on Christmas Eve, Erica, Alex, Angelique, and Dr. Kwan made us comfortable and quickly tested us for covid. Thank you so much for going above and beyond and being there for us even on Christmas!

Je
Review №84

Trusted ER Hillcrest went above and beyond for me in the early hours Saturday morning. I had stopped in panicked that I was having a miscarriage. They immediately took me in checked my vitals & even did an ultrasound! Comforted me! Very patient & professional! Thank you!

Ha
Review №85

Erica Pamela and Rochelle treated me like family made me feel right at home.

Jo
Review №86

Dr. North city and staff here are wonderful!

Ad
Review №87

My father just had a great experience with Dr. Jones, Pamela, Diana, and Stephanie! Thank you!

Ca
Review №88

Thank you Erica, Alex, Angelique and Dr. Kwan for your comfort and care on Christmas Eve! As far as Covid tests go, this was the best experience we have had thanks to the wonderful staff.

Ba
Review №89

Erica at the front desk was awesome, and so were my nurse, Diana and my rad tech Pamela

Wi
Review №90

Dr. Marancenbaum, Nurse Pamela and Stephanie were very helpful dealing with my medical needs. I would recommend them to anyone.

Gr
Review №91

I am two weeks away from graduating law school. I test postive for strep; the nurse and the doctors try and make me with an IV in my arm for 2 hours while I have two final exam reviews. I tell him I need to watch these through zoom but I will be back after. I get incessant calls from TRUSTED ER, interuppting my attention and telling me to come back in.I finally come back in only to a 40 minute wait and the doctor reccomending a shot of antibiotics in my glute. NOT ONCE did he mention the pain this would cause. Atop of my muscles being sore the shot was a 9/10 on the pain scale and my leg locked up. I COULD NOT WALK AND FELL OVER UPON LEAVING. Directly after the shot the nurse shoved two papers in my face to sign and kicked me out the door.

Sh
Review №92

Medical Team including Reg.Tyrone, Nurse Angel,Rad-Pam, Dr. El Shatory were amazing and very prompt. Thank you for your service and support.

Ru
Review №93

Erica, Alex, Angelique, and Dr Kwan couldn’t have been a better team. Super helpful even on Xmas eve!

Je
Review №94

They are SO NICE. The doc actually took my opinions & experiences into consideration when determining the best treatment. Incredible. The nurses were caring & competent. Selina, the receptionist, even let me borrow her cell charger.

tk
Review №95

Trusted ER is the place to go when you need some assistance. Good people good place to be when you need help. Thank you Robin, Erica, and Melani for everything.

Sh
Review №96

The staff and care I received was wonderful. They were fast to see me and get my meds started right away. The doctor was doctor was very involved and didn’t just have his nurses do everything for him. The rooms were so comfortable and beyond my expectations for a walk in ER!

Pr
Review №97

Everybody was great. It was more like a home than a hospital. Great service. Great people. Overall it was perfect. Thank you all. Trusted must be trusted :D

Fo
Review №98

I walked in on Saturday night not feeling well at all..was greeted be two very sweet girls..Ladonna and Jt..they made me feel welcome and were really nice. The nurse then helped me and was kind and nice too and attended to me quickly which I appreciated a lot! Then Dr. Kwan diagnosed me quickly and gave me meds and a road to a quick recovery. I got everyone’s names and told them I would write a review because of the service being so good and everyone being so nice. I was very impressed and will call on them for any future issues 100%!

Vi
Review №99

From entering the ER to in the back and CT they went above and beyond to take care of me.

An
Review №100

The experience at Trusted ER was superb from the polite man at the reception desk, the nurses who were very attentive, to the doctor who determined I had a kidney infection. We were taken back very quickly, and the paperwork was manageable. My husband appreciated the abundant amount of snacks and drinks. Very important to me is they have a cat scan machine which confirmed my diagnosis.

Information
14 Photos
100 Comments
4.7 Rating
  • Address:6215 Hillcrest Ave, Dallas, TX 75205, United States
  • Site:https://www.trustedmedicalcenters.com/
  • Phone:+1 469-750-1026
Categories
  • Emergency room
  • Emergency care physician
  • Emergency care service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online care:Yes
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