They are amazing! My son had broken his frames, they were able to find a pair of frame that his lenses would fit in that day,so he wouldnt have to go without seeing and a new pair for a great amount. The new pair arrived in just four days. Their customer service was above and beyond. I would highly recommend them to anyone.

Purchased glasses for myself and family. We were extremely pleased with the customer service. The staff were friendly, engaging, knowledgeable, and patient. They have a huge selection to choose from and the frames are of great quality. Highly recommend this place.

I visited Frame Masters Covington early November. The staff was absolutely professional in implementing social distancing measures throughout the visit and made me feel safe. They were nice and patient during the frame selections and delivery. The doctor took great care during examination and addressed all my queries. Strongly recommend this place!

I enjoyed working with the team. They were patient and took the time to tell me what frames matched my personality and my face. The cost was reasonable even without insurance. I will be using them again.

Was my 1st experience shopping for eyewear with no contact remotely. Was able to get personalized experience, sent in some frame styles/colors that I liked & was able to get a quote and several options & photos back to find a pair that was perfect for what I wanted in sunglasses. AD provided excellent customer service & was able to work with me on my no hurry schedule, answered questions etc. Glasses were back earlier than expected with the lenses, high quality & arrived earlier than anticipated in the mail. Would definitely order again.

I absolutely loved doing business with Mr. AD. Overall this has got to be the best experience I have ever had buying eye wear. He was extremely helpful with helping my wife and myself with selecting our eyewear . I would give 10 stars if it were possible. We would definitely recommend to anyone.

I have been to several eye doctors in diffrent states. This team by far was the best. They are by far the most professional, funny, customer service focused team. They made the experience awsome; I will definitely be back.

Once again it was a great pleasure coming to you again for my new glasses, your service was exceptional and you know how to make your customers look great thanks again and I will see you again

I drove an hour and a half to do business with Mr. AD and while he handles himself and his business in a very professional manner, he is very friendly, sociable, and treats his customers like they are part of his family. He hooked me up with a pair of glasses and I left that day feeling like I also made a genuine friend. I wouldnt hesitate to do business with them again in the future!