Great bank with great customer service. When I had financial issues and had trouble making payments they worked with me to help me come current on payments. Great security on debit cards whenever a suspicious charge appears they block your card until you have a chance to talk to them after they notify you. I am very pleased with the services I received from united credit union

Amy made getting my truck refi so easy. Dropped off some paperwork and she sent me what I needed to sign electronically. Better rate and great service!

The nice and seasoned people are gone and ever since they built the new facility they’ve lost the friendliness that UCU has become known for. Generic banking. Might as well be at the bank inside Walmart.

This place is nothing short of a joke. Underwriting said they can’t approve my loan because all my income is tax exempt due to working with the state of Missouri. I’ve literally bought 4 vehicles and own 2 homes with the same income and tax documents. Clearly these are some uneducated dimwits that don’t understand tax codes.

Amy was absolutely amazing in getting our auto loan approved and dispersed in VERY short order and had unbeatable rates. Highly recommend!

Stay true to your virtues guys, would be a shame to see this place shortfall their good principles

Great customer service and very friendly.

I just stopped by today to open a checking account and was BLOWN away with the service. They stayed open late because I stopped in after work. Walked me through the process and it only cost a $1 to open an account. Highly recommended.

Very disappointed with UCU. I used my debit card yesterday morning at Smoothie King. When I got to work I checked my balance (like I do every morning) and realized that my account was negative. On my lunch break I deposited money into my checking account to bring my balance positive, pay for my debit card use that morning and still have extra money. Today I was charged a Real Time fee of $25. When I called they would not take the fee off. I have had multiple car loans, a personal loan and a checking/savings account with UCU for years now. Guess that doesnt matter when it comes to an unhappy client.

People are nice, i been banking with them for only a few months, so far Im very pleased

Love them in Columbia! Probably will never leave, LOL

Great staff. Super friendly.

Love United Credit Union, will never leave staff is great and friendly!!

Great place to do business!!!

Debit card was canceled without being notified! Been two weeks and in still waiting on a new one.

Great people and excellent service