I started my account in Spring Hill and the staff their was amazing! I have done a lot of business here and was disappointed when I attempted to inquire on a car loan at this Columbia location. The lady in the office did not seem interested in helping and came off rude when I approached her after no one came out into the lobby to greet me after sitting for some time. Although I recently moved to Columbia, I have no problem driving to Spring Hill for great service!

Terrible customer service, called credit union for or five times Saturday morningstarting at 10:30am didnt receive a callback. They dont answer the phone. Credit union member since Saturn daysfrom the beginning.

Very nice people an love going see them every chance i get they act like they want to help people an make them feel like thier just not another number on bank account

I was very pleased with the service I received. They helped me open an account even with less than perfect credentials. We all had a rough spot and they were very understanding and willing to help. I like to bank with local banks vs the big banks. I feel like it should be a good fit for me. Hoping for a great relationship with this credit union.

The people here were awesome! The do their absolute best to get you what you need and are very friendly the entire time. The understand each persons situation and don’t act A++ highly recommended!

You can never get through to the bank by any of the numbers direct or online. I feel as if no one cares to help besides Jessica when I’m in the establishment and it’s been two weeks since I’ve opened my account and I have yet to get my debt card. They don’t have an app but you can save the website to your home screen but with that I can never log in (with the right passwords and account number) and always have problems. So not only can I not talk to anyone, not check how much money I have, I can’t use it either. Super excited to have opened this account so far. 🙂

I love this Credit Union! They are friendly and helpful! I’m so glad this branch opened up here in Columbia ❤️