Went in last week to see FNP Brenda Ruiz. This was my first time here and she was very friendly, knowledgeable, and extremely patient. I understand that medical professionals do not have unlimited time to treat each patient so I value when medical professionals who make me feel like my questions and needs are important. I would definitely recommend and will be coming back.

Pediatrics is located in the Seigle Outpatient Center. My appointment was at 2pm. I was called to the registration desk at 2:30pm and was informed the doctor would see me at approx 3pm (one hour after my appointment time). I asked for the appointment to be canceled and left. Beyond the unacceptable wait times, the center was dirty from the smell of the air to the floors and bathrooms. I will never come back.Also, I regularly walk past employees of the hospital on their break in the park. It’s not uncommon to witness individuals openly doing drugs.

The first time I went to Mt. Sinai I waited over an hour for my appointment, which only lasted 30 minutes. I was happy with my Doctor, but after two visits with her they called me *one week* before my appointment to tell me she had moved to another facility, and my appointment had been rescheduled to two months from that date.The day before that re-scheduled appointment, I was called and told the doctor would not be in and that I was AGAIN re-scheduled for one month further. All in all I waited 3-4 months for an endocrinology appointment for uncontrolled Type I Diabetes. Although I did like my initial endocrinologist at Mt. Sinai, the administration and scheduling issues were too much for me. Ive since moved to another practice.Definitely wouldnt recommend Mt. Sinai to other patients.

Waited 2 hrs to see ob gyn. Whats the point of making an appointment time and asking patients to arrive early. Had to ask for my money back and left. Horrible patient service.

Waited for 45 minutes for papers to go into another room to schedule an appointment!! Still waited!!! This is worst than The County Hospital!!

To help me when I needed it