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LaVida Massage of Ann Arbor
2793 Plymouth Rd STE D, Ann Arbor, MI 48105, United States
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Ch
Review №1

Massage from LaVida was divine and my therapist Mary was perfect. I took deep tissue and her pressure was exactly what my body needed. I have taken good massages before but LaVida has been the best so far. Amanda was my husbands therapist and she was good as well.

De
Review №2

Every massage Ive had with Mary has relieved pain, lessened tension, and improved mobility. She is a great therapist for deep tissue massage and relaxation. I love being able to schedule online with the provider I choose, park with ease, and leave a cash tip in an envelope with the front desk. I also appreciate the discount provided when booking only once a month. I initially chose this business because the website provided in-depth information on each therapist, which helped me choose a good fit more confidently.

Gi
Review №3

I like the ability to schedule my appointments online. The staff are all very friendly. My masseuse Chris is amazing. He does really good work on some of my problem areas and has actually reduced the frequency that I get headaches and migraines. I love the membership and the price for it, you get a great service for a great price.

Ca
Review №4

Ive been going here for over a year now, seeing primarily Eva. Im always happy with her work! She may be small, but shes strong and if I tell her to go heavy pressure, shell throw her whole body weight into it if she has to. As long as you communicate with her, shell give you exactly what you want. The only complaint Ive ever read about her is that shes quiet, but really I dont see this as a legitimate criticism. She isnt overly quiet so much as she is professional and focused. I would recommend her to anyone!

La
Review №5

Mary is so nice and professional. She listens to my concerns and tailors my massage to meet my needs. Highly recommend!

St
Review №6

My Massage Therapist, Tiki, is amazing. She ALWAYS does a fantastic job. I like deep tissue massage, and she does an excellent job.

Ja
Review №7

Huge thanks to Dan for relieving all the tension I seem to always carry around with me. He takes time to ask about my needs and targeted areas, customizing my massage every single time. The best thing I did last year was start getting regular massages at LaVida. Gotta practice a little self care to be able to care for others.

Sa
Review №8

Dan is exceptional and easily my favorite masseuse. Every appointment I am treated with grace, kindness, and the utmost professionalism by him. I leave feeling relief in my tension zones and safe in times of covid. Being able to credit extra sessions on my account for future sessions or tip is a fantastic feature as well

Je
Review №9

Fantastic office! They got me in quickly, respected my requests, and communication was great! Just enough to remind me, but not overwhelming or bothersome.No high pressure sales tactics. Just genuinely listened to my needs, and they made sure those were met. Because of that, I signed up for a membership. I simply cant see me going anywhere else.My therapist was great! She was on time, respected that I didnt want to chat during my massage, and pressure was perfect.Lobby was organized and clean. I didnt have any worries about sanitation or Covid.HIGHLY RECOMMEND!

Mo
Review №10

I purchased a 90 min massage and he didnt even touch the area I asked to be focused on. Didnt use his hands, only his forearms and elbows. I let them know how disappointed I was to get full 90 min massage and he didnt even touch my neck or shoulders (which I asked to be the focus, thats where my pain was). They didnt do anything to try to make it right. Ive contacted multiple times and nobody will respond to me. Im highly disappointed in my massage and the customer service. I regularly get massages and would never return here.They clearly do not care about making sure their customers have a positive experience, cant even reach out to apologize about what happened.Dont waste your time here, theres several other beautiful spas in Ann arbor with comparable prices and a much nicer and quieter atmosphere.Also- not sure whose idea it was to put a ticking clock in a massage room but it was a bad idea. Nobody wants to hear a ticking clock as theyre trying to relax for a massage.Really hoping someone reaches out about all of this.

pa
Review №11

Excellent service. Dont have to navigate a website but was able to just call to make an appointment, and on the verysame day. That was important to me because I was traveling the next couple days and needed help for my pain right away. Therapist Bobby did a deep tissue massage and was able to relax sore muscles in my neck and shoulder. I walked out with no more pain andHad full feedom of movement. Facility was professional clean and comfortable. Therapy room had quiet relaxing spa music. Thanks LaVida. Highly recommend! Thanks Bobby!

Mi
Review №12

I asked for a deep tissue massage and Mary thought a sports massage would be better. Mary was right and the sports massage was everything that I needed. She did a great job and I appreciated her thoroughness. I will be back and to see Mary!

Sa
Review №13

The therapists at LaVida are excellent! Bobby is great about checking in for target areas and goals for each session and tailoring things to my needs. He, and all of the therapists Ive worked with throughout my time receiving services at LaVida, are an important part of my pain management team.

Ch
Review №14

Mary is amazing. She has incredibly smart fingers. She found all of the knots I knew I had and then some. Highly recommend and looking forward to returning for her gentle ministrations.

Ma
Review №15

Amanda did a fantastic job! I didn’t give her any direction as I wasn’t sure what I needed (never had a massage before). She did great! I didn’t have to ask her to change any part of it. 10/10

Al
Review №16

The staff is really good about recommending the perfect therapist to match your preference. My last two appointments were with Eva. She does Chinese massage. If you lie intense, deep pressure, youll love her!!

Sh
Review №17

Andrea listens to me and always provides high quality massage.

Ba
Review №18

Eva provides an excellent deep tissue massage! I leave the session feeling relaxed and grateful to have found a therapist who addresses my needs. The facility is clean and the front- desk staff is friendly and professional.

Pa
Review №19

(Chris) Gilberts technique is truly extraordinary. The unique knowledge he brings to the massage table makes way for an experience that not only relieves physical pain, but is also deeply soothing and relaxing. A massage with him.is a real treat.

Ad
Review №20

Chis is my favorite, he does deep tissue massage for my sports injuries and strains. Ive been going to him for a few years now and I always feel better when I leave!

Er
Review №21

Super relaxing and well needed. Eva was amazing and really got deep. Exactly what I needed. She was a perfect fit. My husband and I really enjoyed our couples massage and I plan on coming back! I didnt feel sore for a few days and with my injured hip and lower back thats saying a lot! Thanks for the warming hospitality and relaxing massage. The ladies at the front desk were bubbly, funny and friendly. Good price and good quality

my
Review №22

Gilbert is very knowledgeable, knows when to apply the appropriate technique that works best to resolved/ease any discomfort one might be having. He’s also very professional. I always leave feeling like I have a new body 🥳I highly recommend booking a session with him 🙂. The place is also very clean, tidy and the receptionist are very friendly.

Al
Review №23

Andrea was great, she could feel the tension and focused on those areas specifically. Wonderful 90 minute massage.

Ma
Review №24

I just love coming to Lavida. Its so calming and clean. I feel so welcomed from the moment I come in the door. Amanda is always attentive to what I need and soothes my sore, stressed muscles.

Al
Review №25

This was my first time ever getting a massage! Shaun was amazing! He told me what to expect and was willingly to answer any questions I had. My massage was for relaxation and it was perfect! I didn’t want it to end! Definitely recommend La Vida and request Shaun!

Al
Review №26

Andie is amazing every single time. The facial is relaxing and I feel so rejuvenated afterwards!

Do
Review №27

Eva Long does deep tissue massage that make me relax and all my soreness of my body go alway. Over the years I have gotten a lot of massages. Eva Long is the best massage therapist I ever had. And that’s why I come back again and again.

Gi
Review №28

Very friendly service. The front desk staff are always very friendly and helpful. My massage therapist Chris is amazing! I always walk away from my massage feeling wonderful. I highly recommend this business!!!

Ni
Review №29

Whenever I work with Gilbert and Andrea at La Vida, Im delighted. Extremely effective, knowledgeable, and kind. Lovely establishment.

Ti
Review №30

Shaun is a great therapist. He worked with me to develop sessions that address my issues and relievemy discomfort, stiffness, and pain. I have multiple sclerosis (and now old age), and I feel Shaun has played an important role in my maintaining mobility (and positive mental attitude). And he helped me come out of the. COVID backslide, and get back on the go and the straight and narrow. And all to his playlist of cool jazz. Perhaps the fact that I just logged over into my 7th year at LaVida massage seeing Shaun best expresses my high degree of satisfaction with the venue and with “my” massage professional.

Ka
Review №31

I just went for a couples massage with my husband and Gilbert was my massage therapist. He was very professional and thebmassage was amazing. He asked if there was any areas I wanted to focus on. I had told him my back, shoulders and neck and he listened and focused on wanted. My neck and shoulders feel looser and I feel great. I would totally recommend Gilbert to anyone who wants a massage. thanks!!

Di
Review №32

My husband scheduled a massage for me as a surprise. My massage therapist was excellent from a clinical perspective. However he did not wear a mask and was not vaccinated which I only learned when I questioned him after the massage started. That was my mistake for not asking sooner. Independent of one’s opinion on this, I was uncomfortable especially when face up even tho my mask was on. I work in health care which only heightened my anxiety and feel this should’ve been divulged when the massage was scheduled. When I asked about contact tracing and if they shared positive test results they seemed surprised. Pls just take this into consideration when using this location.

Is
Review №33

I told the massage therapist that I recently had a concussion and needed to take it easy around the head and neck area. He proceeded to rub my occipital nerves for a very long time, until I had to tell him to stop. Needless to say, my concussion symptoms significantly worsened after the massage (debilitating headache and nausea).

Ja
Review №34

DON’T PREPAY!! IT’S SCAM!!! Per Lavida new clients must pre pay the day before. I Pre- Paid for a 90 minute massage and only received a 60 minute massage due to the masseuse arriving late to work (which was told to me after reaching out to them with my concerns, they state the masseuse lives over an hour away in Detroit and they can’t predict traffic). I was not notified that the massage will now be only 60 minutes. When checking out someone new was behind the desk and she could not assist me, she said she will pass my info along. Never received any communication until I emailed. Asked for a refund for the price difference being that I pre paid for the 90 minute new client massage and received a 60 minute one which is a $30 difference. I work hard for the money I used to pay for this service and yet I was brushed off. Per Haley the company does not give refunds and the only thing they could offer was a new client price when I come back. I told her I wouldn’t being coming back after this incident. I would not recommend them. A rip off and you do not get your money worth. At the end of the call Haley asked if I at least enjoyed the massage which which I did not. It was mediocre at best - I wasn’t requesting a full refund I just wanted my account adjusted for the service I received versus what I paid for. I will be following up with BBB!

am
Review №35

Amazing massage! Will be upgrading for a 90 minute session, next appointment.

Ka
Review №36

Shaun is hands-down the best massage therapist that I’ve ever had the pleasure of working with. He listens to what issues they are having and crafts an experience that leaves you feeling well.

Ju
Review №37

Erica is great! Ive been a returning customer to La Vida for almost 3 years now. From individual massages to couple massages, they always do a wonderful job. Their facilities are nice, clean, and the staff is always friendly. Highly recommend.

Le
Review №38

Just got a massage from LaVida. My experience was way too good. Eva did a very professional work and she truly has magical hands. I am definitely coming back again and taking membership .

Er
Review №39

Very nice experience at Lavida spa today, Eva was fantastic and I plan more visits

Ch
Review №40

My husband scheduled me a prenatal massage here for 90 minutes. I was super pumped as my back has been killing me since the start of the third trimester. My appointment was scheduled for Tuesday. Someone called to confirm on Sunday and said we were scheduled for a 60 minute massage. My husband kept correcting her saying we had confirmation emails. She finally “found” the correct info then proceeded to tell us she didn’t have time for a 90 minute massage at the time we had scheduled for and tried to move us to the evening. She was extremely sarcastic and rude to my husband. I was so excited for this appointment but we canceled because of her attitude and lack of organization.

Me
Review №41

I went in with some pretty persistent neck pain and headaches. Bobby did such an amazing job getting rid of all the tension in my neck. My headaches have gone away and I don’t notice any discomfort at all anymore which is such a relief!

d
Review №42

Eva is hands down the best masseuse I’ve ever had. First time I’ve ever returned over and over to the same person. The parking here sucks though but not worth losing a star.

Su
Review №43

The staff is super nice and they fully customize every massage to what your needs are at that appointment! I love their membership deal because you get a lower price for every massage, plus unused monthly massages can rollover to the next month or you can share them with someone else. Ive been going for 6 months now and I love it.

Ja
Review №44

Beware! I scheduled a massage a week in advance using the Mind Body app. The afternoon, the day before my appointment I received a voice-mail indicating that they needed my credit card that day or my appointment would be canceled. I was in work until late and didnt get the message until after the office was closed. Disappointed, I assumed they had canceled my appointment. The next day I received a call from the front desk asking where I was. I explained and the employee was professional but said shed have to ask her manager what the consequences for me would be because it was less than 24 hours cancelation. Shortly after I received the rudest phone call from the owner directly. She immediately asked me what I thought I was doing because she had a therapist waiting for me and I wasnt there. The call ended with her literally hanging up on me.I have never experienced such unprofessional and aggressive behavior. They shouldnt tell you they are canceling your appointment if they are going to keep it and blame the customer.The owner seems unhinged. I feel bad for the staff.

Ji
Review №45

Very good visit. Tiki did a outstanding job.

Ch
Review №46

Dan was AMAZING! I really needed help on my shoulder/back muscles specifically, and I hadnt gotten a massage in 1.5 years due to COVID, and Im so glad I came here for help. He knows what hes doing, its not just a relaxing massage, but he will get those knots out for you. I recommend him 10/10

la
Review №47

Relaxing environment. Great people. Excellent massages!

Ch
Review №48

Excellent massage. Clean and safe environment.

Je
Review №49

Tiki is always amazing Very. Professional

Ma
Review №50

Very professional. Great atmosphere. The employees try to resolve your aches and pains.

Ka
Review №51

Eva provides a great massage if you like deep tissue.

Ch
Review №52

I was in town briefly and needed a lock up hip released. I found a clean, well run facility and I had an excellent therapist.

Ly
Review №53

I had a 90 minute massage scheduled and the therapist and I couldn’t quite get in sync. She was focusing more on my trigger points, when all I had asked for was a relaxing massage. The therapist was very nice and I had 0 issues with her personally, but again, her style of massage was different than what I was looking for (I even did my research on the La Vida website to find a good match for myself).After I had asked to speak with a manager, I was told that a refund/future credit couldn’t be issued to me (even though I did not enjoy the massage at all and was in pain 90% of the time). I was not happy that I had to pay $60 for a massage that I did not enjoy whatsoever and was told I had to pay because that’s how the therapist gets paid. To me, that was awful customer service and I did not leave a happy customer. I fully intended to tip her based off her time if I wasn’t charged because I understand she still needed to be paid, but the situation wasn’t handled in a customer oriented way.I left a very unhappy customer.

Br
Review №54

Eva was my massage therapist and is highly recommended.

Ti
Review №55

I will see her again and Amanda too

el
Review №56

Erica was amazing!!!!! She gives the best massages. Felt extremely relaxed the whole time. Thank you so much.

Ch
Review №57

The therapist was great, the massage was great, everyone was very friendly, wonderful atmosphere!

Ma
Review №58

The service is excellent , and they take all safety precautions while helping to keep you healthy.A big thank you to the team at LaVida !

Ma
Review №59

Relaxing experience with quality amenities.

Sa
Review №60

That was the best massage Ive had in forever. Will be back again soon!

Bo
Review №61

I really like the affordable rates and the variety of massage styles offered. Im so grateful for prenatal therapists helping me relieve pain at a time when it feels like my body keeps throwing curve balls and changing fast. I always leave a session feeling able to walk, move, and rest so much better!! Thank you!

Jo
Review №62

Staff was friendly and helpful. My massage helped relax an extremely stiff neck

An
Review №63

Good people doing a good job

Yo
Review №64

Andrea is amazing.. she really cares..Owner is customer serviced oriented.

Jo
Review №65

LaVida Massage was exactly what I needed for back pain. They made it very easy and safe to receive a massage during the pandemic. They were very nice and professional and really helped me with my back pain! I highly recommend!

As
Review №66

My therapist listened to me, and focused on what I needed. One of the best massage as I’ve ever had

Br
Review №67

From scheduling on the phone with Jamera to being greeted upon arrival with special attention to safety protocols, and then the actual massage with Amanda - I could not be more pleased! Thank you so much. This was not my first-ever massage, but it was my first one with LaVida Massage - certainly the first of many after that positive experience. Thank you so much for the hospitality and relaxation! I left feeling so zen and revitalized - could not ask for more.

an
Review №68

Sean was wonderful! Very professional, great massage! Everything lately seems super booked up but I decided to book the appointment an hour before I went in. Which was nice to be accommodated at such short notice. I would highly recommend Lavida!

La
Review №69

Great service I will be returning.

ik
Review №70

Staff was extremely friendly and super helpful. I surprised my girlfriend with a facial here and she loved it! She was recommend products to use and was told how to maintain proper skin care tailored to her skin type. Enesthitician was very helpful and I applaud her dedication to drive an hour to work everyday! However, the only thing keeping me from leaving a 5 star review is the marijuana dispensary neighboring LaVida is very...well...potent to say the least. Understandably this is outside of there control but it is worth mentioning.

Ka
Review №71

Unfortunately had to cancel my appointment due to my kids being sick and yes it was 2 hours before (bc they just started wirh fever and vomiting) . Since covid is going on did not feel right going in to get a massage and potentially exposing anyone to whatever they may have.They insisted they needed to charge me a fee and I should not have canceled my appointment just go in instead. They would not refund my money to me either since it’s already paid for. They claimed I had confirmed my appointment which I had not done. This was the owner who was handling this. This is completely inappropriate and terrible customer service on the owners part.

He
Review №72

Excellent massage in safe from covid conditions. Nice ambiance and Mary was terrific - very strong and responsive.

Di
Review №73

Very nice people!

Do
Review №74

I had Eva for my massage therapist and I enjoy my massage. She has great hands to help me distress and get knots out of my back. I highly recommend for great massage.

Ve
Review №75

Dan and the girls up front are the best!

Mi
Review №76

A different kind of birthday gift presented to me 😆 🤣 😂 lady had some good strong hand too

Th
Review №77

I am in the cosmetology field, and pleasing me can be a challenge! However, the service with Andi was impeccable! Her recommendations and results have been spot on, and I could not be happier!

Sa
Review №78

I have never received a facial before and it was the best experience for me! My face feels and looks differently and more hydrated just one day after! Jackie did such an awesome job!!

Ca
Review №79

Sandra is amazing! She was the masseuse for a 20+ minute chair massage at work. I have had many massages by many practitioners and she is easily in the top tier of talent. She knows what she is doing, is able to adjust intensity to clients needs/wants/tolerance and is a joy. Highly recommended!

As
Review №80

Mary is awesome!

Je
Review №81

Very thorough safety procedures in light of COVID-19 - temp checks, deep cleaning, distancing while waiting for appointments, etc. Andrea is amazing, absolutely the best massage therapist Ive ever seen.

Ki
Review №82

I called LaVida for a short-notice, birthday massage. I was pleasantly surprised to find out that they could fit me in at the time/date I requested! I received an amazing, 90-minute massage from Cristina. She was extremely responsive, professional, and friendly, as was the rest of the staff. Beforehand, they allowed me to choose an essential oil scent for the oils/lotions they would use - fully complimentary. I chose lavender, which was heavenly. Cristina listened to exactly what I wanted, including my preferred pressure level and delivered exactly what I wanted. She didn’t try to have a conversation with me, which is always a big plus for me when getting a massage; I was comfortable and relaxed the entire time. Every once in a while, she gently asked me if the pressure was okay, which I thought was so considerate. Amazing experience! I will definitely be coming back.

Li
Review №83

I was robbed! My parents purchased me a gift card for Christmas to get a massage. I work out 4-5 days a week so I was thrilled to finally get to use it a week ago. I booked a 90 minute massage for a 1:30pm appointment. I spoke to the scheduler a couple times and was given no special instructions. I arrived on time and was told to fill out paperwork and take my time to choose an essential oil for my massage, I was then taken back about 10 minutes later. By the time the lady asked me questions and went over my forms the massage started around 1:50. The massage was pretty good but I was surprised when she finished because it seemed so quick. I got dressed and phoned my parents for a ride home when I got back to the waiting room at 3:05pm...so I paid for a 90 minute massage and got maybe an hour? I am not sure if they ripped me off because I am a teenager or if they rip everyone off? I was never told to come in early to fill out paperwork and choose oils nor did they mention I was cutting into my massage time by doing this when I got there. I have some money leftover on my gift certificate but do not plan on going back to a place where I cant trust the establishment.

Ke
Review №84

I have been to LaVida before at a different location, but this was my first visit to Ann Arbor. It was pleasant, clean, and very professional.

Sa
Review №85

Very friendly, courteous people. Great massage. Should warn we need to drink lots and lots of water afterwards -- it was my first time and I loved it while it was going on, but was so sore for a week after. Like a good athlete, one should take care of your body, exercise, warm up, etc., and its my fault, not theirs, that my freshly worked out muscles whined. They did a great job! I highly recommend and would go back again. Price is excellent.

Br
Review №86

I have booked 5 facial appointments at the 2793 Plymouth Rd. Ann Arbor, MI location and they were all excellent. Andie-Leigh was the esthetician for each appointment.My skin felt and looked amazing. My face felt smoother and looked healthier after each session. Andie-Leigh makes the experience enjoyable and very relaxing. She is also very friendly and I liked chatting with her.

J
Review №87

Professional Helpful and friendly staff. Always accommodating.

Mi
Review №88

Christina and Paula are AMAZING! Usually the front desk staff is great but lately they have been out of sorts. Not answering phones, short with their answers etc. And I am a monthly subscriber! I recently called and was told the systems were down... that was fine, however, when I called back an hour later, the phone went to voicemail 4 times in a row. 15 minutes later I tried again and someone answered and hung up three times!!!

Li
Review №89

First time at Lavida front desk was so kind Ive been all over the world and Eva by far is the best I have ever had her Chinese technique is by far the best

Na
Review №90

Ive been going to this LaVida location since April now and I love it. I joined the monthly membership after the first visit and its be amazing for my health. I love every single massage therapist that Ive had their but Chris is probably my favorite. He does deep pressure the best (which I love and need) and loosens all my knots. After my first visit with him I realized I could turn my neck more than I could in years. Ill be coming here for a long time.

Ju
Review №91

I have had massages from different people and they all have been good. I find them both relaxing and invigorating. After a session the muscles n my back and neck are softer and my pain decreased.The rooms are clean and the entire staff is friendly.

Je
Review №92

My sister works here as a massage therapist so while visiting she paid for me to get a facial from Ashley and I cant say enough good things about the experience. Professional and felt amazing. I left so relaxed and my face feels so nice! Would recommend to everyone I know! Ashley is awesome!

tr
Review №93

Eva has so much additional Chinese training. I would highly recommend her. I have had plenty of normal massage therapists but by far I would choose her every time as she is highly qualified.

Ke
Review №94

All of the staff at LaVida massage is very friendly and helpful. Ive seen Christina a couple of times now and my session is personalized to what my pain points are. I would recommend this place to anyone.

Tr
Review №95

Very good rate structure. You’ll just have to spend some sessions finding the right masseuse for your tastes. That said, “found” the single worst masseuse that I’ve ever had. I’ve had hundreds of massages with 40-50 people over time. Her name is Eris. Brutal and harmful. Run away...

Ma
Review №96

Shaun is an excellent massage therapist. I highly recommend LaVida Ann Arbor.

Bo
Review №97

Dan, how do I even begin? To have to bring this up is insane to me. I came in expecting a Swedish massage and I ended up with a Dutch oven. How was I supposed to ask you to stop passing gas? You never said excuse me. 5 times in an hour? You couldn’t step out? Lay off the egg rolls buddy.

Bi
Review №98

Fantastic experience from start to finish. Mary is one of the best massage therapist out there. Highly recommended.

KA
Review №99

I had my 2nd 90 minute massage of my life, with Mary C. She worked magic on this persistent ache in my lower back. I feel so much better after having her work done....If you have her, you will be thrilled

La
Review №100

Used a gift card for a facial and a 60 min massage. Both were wonderful and relaxing. Love the fact that his spa uses essential oils not not perfumed/fragranced products. Also for a new client visit it was very reasonably priced.

Information
33 Photos
100 Comments
4.4 Rating
  • Address:2793 Plymouth Rd STE D, Ann Arbor, MI 48105, United States
  • Site:https://www.lavidamassageannarbormi.com/
  • Phone:+1 734-222-1020
Categories
  • Day spa
  • Massage spa
  • Massage therapist
  • Skin care clinic
  • Spa
Working hours
  • Monday:8:30am–9pm
  • Tuesday:8:30am–9pm
  • Wednesday:8:30am–9pm
  • Thursday:8:30am–6:30pm
  • Friday:9:30am–6:30pm
  • Saturday:8:30am–9pm
  • Sunday:8:30am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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