Staff do not pay attention to the needs of the patients and do not notify families when their condition changes.My gram has had 3 strokes while at this place and we were never notified any time. We only knew because she was coherent enough to tell us when we visited or we noticed a change in her movement and speech.I went to visit today and she was sitting in a chair in the hallway crying. Staff ignoring her calls for help.Upon my arrival I was told “finally someone who knows her”Here she sits crying in the hall waiting for helpI asked them for help and was told she was just moved to the floor and they don’t know what she needs or how she eats yet so they can’t move her…just left to sit in the hall until someone decides to help her.Unreal the lack of compassion each nurse that I spoke to hadJust there for a paycheck with no care for patients

I love my people at the park. Im friendly and out going with all the people and the residents. They love me as I love them. Ps. My name may appear in this post

If I could leave no stars I would. My mother has had 3 strokes in less than 2 weeks in their care and they have failed to notice. Family has had to tell them. They are horrible to patients unless family is in the room. Have seen it first hand when they do not realize others are in the room.

Wonderful place to work, friendly staff & great support team

Hudson Park has become one of the tier Rehabilitation and Nursing Facilities in the Capital Region. Our team has remained resilient, informed and prepared throughout COVID. Our residents are loved. #TeamHP

Love working here and taking good care of our residents cause working thru this pandemic we can get thru anything

Do all you can.. to everyone you can...every chance you can. I had that day today as I was able to calm a worried resident and he asked me to feed his birds outside as last year I hung a bird feeder outside for him...and yes he gave me a soda bottle today filled with bird seed😚. He also remembered his cartoon cutouts from the Sunday paper he loves share...and most importantly I was able to keep his mind stimulated with just a simple visit. Thats all it takes just a few minutes to reach out.

I have been trying to reach the person in the HR department for a few days. I am not looking or a job , i am trying to help someone get into an apartment. Individual needs help accessing their ADP to get paychecks and HR has not called or reach-out to myself or the individual to assist. Her voicemail says she will return your phone call 24-48 hrs. I understand that HR is busy i am just asking her to reach out. thank you.

This place doesnt deserve any stars. Unfortunately I have to put at least one star for this to get posted. Hudson Park is HORRIBLE and the staff and nurses dont care about the patients or their families.

Neglected to notify my mother that my grandfather tested positive for Covid19. And didnt have the heart to offer condolences to our family. I like to give people the benefit of a doubt but I shouldnt have had to say goodbye like this.

This place is responsible for the death of my father! They should be shut down! My father came here without COVID. Due to their lack of care or any attempts at preventing the spread of COVID it has infected several people at this nursing home. It is unacceptable! How many more elderly have to die? Hudson Park didn’t even have the decency to tell me my father had COVID. The ER called and told me! They also told me my father was admitted for several falls without my knowledge in the past. When I asked Hudson Park they lied and said they contacted me. They just care about getting as much insurance money as they can. They never called to offer condolences when my father was in ICU. Absolutely the most heartless people I have ever encountered.

The staff works HARD to ensure resident needs are met. I happen to be a recent hire and I love working at HPRNC. We ALL care and love/appreciate our residents. I happen to be an intern right now. The fact that my colleagues and ESPECIALLY my boss understand my absence most of the time shows that we care and will make up for my time spent away.💛❤

My sister has lived at Hudson Park for 3 years. She is developmentally disabled with an IQ of 69. She was admitted against her will when 2 hospital attending physicians certified that she was not competent to administer her medication regimen at home. She had been hospitalized for diabetic kesodosis near death because she unilaterally stopped taking medication that she erroneously believed was detrimental to her condition.My sister is difficult, hostile and confrontational generally.The staff at the facility have always been respectful to her and professional in every way. I have never observed the conduct that poll so many negative reviews speak of.HPR&N was the only facility which offered to accept my sister as a long term (age 69) medicaid resident. Like many nursing homes Hudson Park experiences staff shortages from time to time. So meals may be late or patient comfort may suffer somewhat. While I wouldnt rate it five stars, I think three plus is amore appropriate measure of my experience as a weekly visitor.

Forget bringing anything nice in for your loved one, clothes or otherwise. They will be lost or stolen. My loved one was sent to hospital in t-shirt and pajama bottoms with light cotton blanket. The temp was 25 degrees outside! Never received the clothes I bought this person for Christmas. And the facilities are dirty.

Horrible Place !!!! Not as bad as Diamond Hill , but running a close 2nd. My aunt waiting over 2 hours for her lunch. Sent my dad to go and see where it was and staff was on their phones, and talking, doing nothing. Staff is rude. They refused to take my aunt to rehab one day, said family member said she didnt have to go . My aunt said she did and they still didnt take her. She sits in a dirty diaper for HOURS. Bed sores, neglect, dirty gloves under bed, elevator has been broken for weeks. WHY DO THEY THINK ITS OK TO TREAT PEOPLE LIKE THIS . WELL ITS NOT. Someone needs to investigate.

Great facility where the employees work together to assist the patients. The rehab team is a great rehab therapy and really care about the patients. The facility is very accommodating to everyone and social workers really try hard to help everyone as well above and beyond their scope of duties. Nurses are friendly.

Staff is hard working and care about their patients! Rehab is dedicated to helping patients be able to work on goals and return home. Social services sets up patients with services prior to returning to the community to ensure they succeed!!!

Visitors r manipulated into taking some residents out to smoke n nothing is done about it. They know who but say nothing☹️ One resident waits like clockwork on 1 lady to b taken out to smoke b4 n after the lady visits her friend everyday! N this is done a daily basis! The resident dont care as long as she can get her smoking done for the day! I cant wait to leave cuz wen my family visits, theyre not going to b manipulated like that lady is☹️☹️☹️

My mother was here for rehab. Facility building is older but staff were very nice and helpful. They got her back home faster that the hospital said it would take. I think people hold the reputation of the building against them. Our experience was very good.

This place is terrible. They are very slow to respond to your call button. I have had two occasions where I did not have my meds because they forgot to order them from the pharmacy. Also no transportation came for my dialysis because they forgot to arrange transportation clean the dishes every meal I have been served was ice cold. Also no one has clean the floor in my room since I arrived here and my socks heart incredibly dirty

HORRIBLE, the hospital sent my grandmother there to learn to walk again and it was not good. Staff was rude and took 10 minutes to get there to go to the bathroom, understaffed, not comfortable for elders, they offer lots for them to do but thats alls that good. 1 bathroom for 4 people. No phones there only tv. And all the rooms are double unless you cant control yourself around people. Stinks and very dirty

The staff works tirelessly to meet the needs of the residents they serve. Its a difficult job to serve such a diverse population but the Hudson Park staff use great teamwork to get the job done!

Staff are caring, compassionate and genuine towards the residents. Great nursing team and all the departments strive for excellence.

Horrible place to leave a loved one. Residents medical needs are left unattended. Dr comes once a week if theyre lucky.

Horrible. They don’t care about anyone here.

Find another place for your loved one! High turnover creates warehouse situation. My mother passed away there last year so I feel I can now review this facility. She had no choice but to go there. The 4th floor was horrible. Daily, most were moved into the day room and ignored. I found her in the hall with a soaked diaper that had wet through her sweatpants. They didnt alert me to her weakening condition. It was an outside nurse paid for by her insurance that called me and let me know. Our family was able to travel there before she passed. They never told us what we needed to set up for when she passed. So, they harassed me with another phone call 2 hours after they notified me of her passing (right around change of shift which was a common time for them to call) to tell me that her body was bothering her roommates. We had never been told to arrange a funeral home. The staff is undervalued and I am sure underpaid for the work they need to be responsible for. Over the 3 years she was there, we would find shining stars in the staff, only to have them leave very quickly. Poor, shoddy way to run a business and care for human beings.

My Uncle was there for a month. The day I went to visit the place smelled like combo of bleach and urine. When visiting a man in the another bed stood up stark naked came over to my uncles bed fell down and peed on the floor. It took the staff at least 30 mins to get someone in to pick him up. The mattress he was on was too small for him. He constantly said They took hours to take care of his medical needs. I would stay far away from this place if you can.

My family member was only there for 1 week and a gold ring was removed from his hand, his clothes went missing, the room smelled liked 10 yrs of old piss, the room TV was missing buttons to use it correctly. The place building is under construction at this time. The staff was nice but there is a sense of no responsibility when it comes to making sure that the residents belongs return back to them from the laundry room. I recommend to do your familys laundry versus them. When on the 2nd floor the housing didnt look that bad, when transferred to the 4th a whole new world of stinky rooms and beds that looked like there had been there for 10 plus yrs.

Gave a star because I had to. this place almost killed me. they let me fall twice because the techs were busy playing around instead of doing their job. I had aortic valve replacement, which they allowed to become infected because their cleanliness was not up to par.DO NOT SEND/GO TO THEIR REHABILITATION PROGRAM!

If I could give them a zero I would. The place smelled so badly and I cried having to leave my loved one there. We had no choice. No other bedsThey would leave my stepfather in bed or just sit him out in the hallway alone. It was so sadThey told me he was choosing not to eat.After he was hospitalized it turned out he had an aspiration and he hurt when he ate. Do not go here!!! He died at Albany Med thanks to that place!!

Recently renovated. Staff are caring they have a nice team.

The place is a prime example of the need for reform for our seniors. I dont want to hear about the over worked and under paid bs because we all are. This place like many charge 10k per month and they cant/wont hire people who can do their jobs. Patients sitting in their own waste, dirty rooms, employees complaining about having to do something and treating the job like its a burden. But well throw some paint on the walls and change a few light bulbs and all of a sudden its a great place to be. Just wait for the next law suit and then theyll change the name and claim its under new management and well have to post the same bad reviews again. Lol.We need reform to protect our families and ourselves from these corrupt corporate practices.

What a dump I was there for a whole 4 hours laying on a strecher they had never heard of my type of surgery I was rehab from, smelled and half under construction. The administrator of the place ran and hid. Everyone looks depressed, dont go there

Great team work with staff, very caring and educated nurses!

If i could give 0 stars i would. My mother has been living here for 4 months. Twice her clothes have gone missing and no one has any explanation or takes responsibility for it. I have spent hours trying to find out why this keeps happening and everyone just passes the blame. My mother also appears to have only been given 2 showers in 4 months. They say its because she refuses.. well so do little kids but you still make them bathe. Im appalled at the lack of responsibility and angry when the staff deflects and no one takes charge of any issues that we have. Im over it. I will be contacting a lawyer and then maybe then someone will have answers for me. I will be taking my mother and moving her to another facility asap. Ok so today 6-13-2018 i went to try to get answers from the facility in regards to my mothers2 missing laundry. Again we were met with indecision and lack pf responsibility. While speaking to human resource i received a call from the social worker Katie saying that the building isnt responsible for my mothers missing clothes...Then Who IS?????

My grandmother had to go here for rehab after a stay in the hospital not only are the comditioms deplorable the staff is completely incompetent to the point i wouldnt leave a dog here if you want actual care look elsewhere because you will not receive it here

As the nurse practitioner of the rehab unit I feel that the reviews DO NOT reflect the care our patients and residents receive. This is a nursing home and rehabilitation center, it is made for those who either need long-term care placement or short term rehab , after a hospitalization. The goal of any rehab facility is to get your loved one/patient back to their “baseline” function and assure that they are safe to return to their living situation prior to the hospitalization that intern resulted in a short-term rehabilitation stay. I can assure you that the staff that I work with give 100% of their hearts to provide the best possible care to these residents daily. They treat the residents as they are “family”.I am made aware immediately when there is a concern with a resident. We are equipped to provide many complex therapies such as venipuncture, X-ray, antibiotic therapy, and Clysis/IV therapy,amongst many other advanced treatments prior to sending your loved ones to the hospital where they are more prone to attain a nosocomial infection. Short term rehab “IS NOT” hospital level care. We are able to provide many of those therapies, but to qualify for admission, the resident has been cleared by the hospital of not needing that “hospital” level of care and they are sent to us for therapies such as PT/OT/SPEECH/WOUNDCARE/ and continuum of antibiotic therapy. The residents should be working towards being as independent as they can be with the assistance of those therapies to get them back to there “baseline”, if possible, in order to make for a safe discharge to home. Interdisciplinary family meetings are held frequently where concerns are discussed and with our very dedicated social workers, miracles are made to accommodate the needs of our patients so they do not have to transition to long term care. In the event that your loved one needs a higher level of care and is unable to return there previous living situation, we make every attempt to make the transition as smooth as possible in making “Hudson Park” there now forever home.Our building is currently under renovation and is being transformed to a modern, brighter, cleaner, environment. Having a building FULL of residents and doing a “complete” rehabilitation of the aesthetics had been a challenge for all but the end goal is to make it as beautiful, clean, comfortable, and as much like “home” for those who call Hudson Park “Home”.In terms of our staff, I’ve worked 16 years in a multitude of settings from private office, hospital, rehab/nursing, operating room, ICU, ED, and last but not least substance abuse treatment. The staff work I observe everyday is some of the best I’ve seen in all my years and facilities I’ve worked in. On my main floor, which is the second floor/rehab, I watch the staff provide thorough, safe, resident focused care. The staff works endless hours, doubles, overtime, and holidays to give there love and care to your loved ones instead of choosing to be home with there own families. At Hudson Park, EVERYONE is family! We work together to provide your loved ones any and everything that we can within our realm of practice and ability. Nobody likes to see there loved one sick or unable to care for themselves but unfortunately after even just a few days during a hospital admission can weaken a patient to the point they need an “extra boost” and longer duration of therapy to achieve the strength and safety they need to ultimately be discharged back to there prehospital living situation. We are able (if appropriate) to set up the services your loved one may need in order to do this. Our goal is to provide SAFE, comprehensive care, with the “Love and Care” your family member needs while they are admitted to our facility.Hudson Park offers some of the capital regions best doctors, nurses, CNA’s physical therapists, occupational therapists and social workers. I’ve never had a job that I didn’t dread going to in the morning. Since I’ve worked here, I look forward to going to work and Love ALL my co-workers! We are a TEAM!! I love Hudson Park! P

This place is HORRIBLE! Corporate is ONLY concerned with increasing their income. Corporate/administration could careless about the staff or working conditions. Staff try very hard but supplies and help from administration are bare. When several concerns were brought to Jim Caligiuri (the administrator) by a CNA his reply in front of several other employees, residents and family members was You dont like it, go work at Walmart. This is no way to treat anyone. If compassion isnt shown to staff how do you expect staff to have compassion for the residents? You can tell a lot about a team by looking at its leader!

This is the last place u want a loved one. I would say only 25 %of the staff really cared. My mom was sick I will amit. But the level of care for her in her final moments was just awful. The most caring nurses were the ones who worked in a real hospitals but worked Hudson park per diem. The aids at nightAre the worst. So many times I went to the nurses station when my mom or her room mate needed help And thier light was on for a half hour. Do not place a love one here as thier final moment.

I feel some of the nurses are nice and pleasant to speak with and others have sort of a nasty attitudes towards patients families, my my cousin darlenewalters was a patient at the nursing home Hudson Park she just passed away August 18th 2016 and I myself and I sister slash friend and darlenewalters daughter Nicole Walters we went to the nursing home August 19th 2016 approximately 7 p.m. in the evening to retrieve my cousin belongings and tomorrow standing my cousins stand with her she had a key to get into it we had the key with us to make sure Your Darlings belongings out of the table as my understanding are social worker or whatever person thats there Monday through Friday and a maintenance worker broke into the table to retrieve to retrieve Darlings belongings darlenewalters belongings darlenewalters and supposedly her belongings are locked up somewhere in the nursing home now my cousin just passed away on August 18th we went to retrieve the stuff on August 19th 2016 less than 24 hours after she passed away and and they claim that was another patient in the room but one we want to go workers will not let us go into the room

Horrid. My mother was neglected despite family concerns. The outcome was fatal, she had been there for rehabilitation. Would never recommend, please go elsewhere. The one star is only so this review could get posted.

Great facility !