Finally got to visit my grandma and was in awe of the facility its so nice and clean. She has stayed at a few other places and this is by far the best. Im so happy she is here and thank you to the staff for doing an amazing job she is very happy.

Certainly a upgrade from many years ago, a job well done, the residents are absolutely amazing wonderful and delightful. Some of the staff are truly welcoming and kind the nursing director Rebecca not pleasant at all in fact rude ignorant and doesn’t know how to communicate, by holding a title she feels very superior to all, she needs a lesson in communication and must know she can’t speak to people how she sees fit, she’s gonna approach someone who well won’t be so kind….. respect is both given and earned disgusting and bitter taste for her!!!!!! As far as a place to work very short staffed as many places pay rate not what was stated overall it’s your choice and preference, but if you can handle a person demising and belittling you then by all means but Rebecca has no RESPECT for anyone BI$$h you’re definitely always greeted with a smile from the security guys and beautiful soul at the front desk!!!!!! Get rid of Rebecca

I have had the opportunity to visit many nursing homes in the area. This place is amazing. I have heard that has been completely rebuilt and branded and it shows. I have talked to countless residents here and asked them what they think and they have all said great things.

What an amazing transformation my workplace has gone through over the last two years. Spacious & airy, modern, light & bright resident rooms and common rooms. So much room for residents to spread out ! Privacy and modern amenities were clearly a top priority in the new design.Strong administrative team, including nursing credentials that you dont always see in long term care. In addition to PT/OT, we also have a full time speech therapist and respiratory therapist. We also have a full time dedicated wound care nurse, infection control nurse, staff education team and medical director,Weve had three exemplary infection control surveys during Covid and have not had a single deficiency. That speaks for itself.I am proud to be part of the Shaker Place team and consider it my second home.

My relative was in for a month of rehabilitation,extremely understaffed, negligence/abuse, pulmonary care was a nightmare, Mr. McCoy hire more staffing in the nursing dept&hire more & better qualified staffing in the pulmonary dept. Lousy care , people do your homework before sending loved ones at shaker place.

Very beautiful in side every one is very friendly needs more staff

Dear Mr. Slatky, Doctors, Nurses, CNAs and entire staff at Shaker Place:I cannot tell you how excited I was to finally get the opportunity to visit my mother on 09/22/2020, since COVID interrupted all of our lives, back in March 2020. I appreciated all the professionalism, strict guidelines and precautions you are taking to make sure the residents, staff and visitors stay safe. I was also excited to see the staff, that I missed so much, too! I really could have cried. They have truly become like a second family.My mother has been a resident for almost 3 years, because of her Alzheimers diagnosis. As awful the disease is, our family is thankful that mom is blessed to be given well needed healthcare, along with kindness and compassion. I am not just talking about the nurses and CNAS. The social workers, therapists, the admin staff, social activities staff, the maintenance and security staff, the seamstress and food servers have ALL shown their kindness towards my mom and our entire family. Also, any time there is the slightest issue with mom, even a hangnail, I am notified. How great is that?After numerous hospital stays, my dad had been sent to the nursing home a few times for rehab. He was fortunate enough, because the staff went out of their way, to be close to mom so that they could spend some of their meals together, and even one time being roommates! Although mom may not have known him, it gave dad a first hand look at the great care she is given. Unfortunately, he passed away in December, but we know he was also given the best care.So, very long story short, I want to thank everyone for being on the frontlines of this pandemic. You are all giving of yourselves, to help our loved ones stay healthy and safe. Keep up the great work!Donna Quackenbush

May be a new place but it’s still dirty and clueless ratchet staff. Ghetto and unorganized!

This place was formerly named Albany County Nursing Home. Years ago we placed a grandparent there. We took them out less than a month later because of neglect. So not surprised by the recent lawsuits (article headlines below - you can find full article by internet searching the headlines.) If you have a loved one here please PLEASE be sure to check in/visit with them often. Please note, you can submit complaints anonymously to NYS DOH (internet search NYS Complaints About Nursing Home Care and the website page should come up.)***Albany County Nursing Home complaint alleges culture of neglect, fear, short staffing***Albany County Nursing Home faces wrongful death lawsuit