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New Hope Dental Care - Raleigh
4551 New Bern Ave #195, Raleigh, NC 27610, United States
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Mu
Review №1

I’ve been coming here ever since I was 15 and on June 29th I’ll be 21. When I tell y’all that I never use to like the dentist I mean it especially because I have Bad anxiety. They have just been so caring and understanding and mindful of your feelings. They want you to be comfortable they have made me feel relaxed while getting my tooth extraction. You much go here all the staff is polite.

Ta
Review №2

Dr. Ladimer and the staff are professional, warm, personable and welcoming. This is truly a great place to go for all your dental needs. I love it and have definitely recommended them to family and friends. If you’re thinking about going, go! They’re re awesome.

Br
Review №3

Im a new patient here and everyone that I came in contact with was super friendly! Carol was very kind, did an amazing job with my cleaning and explained everything that she was doing as she went through the process. Kay was also very helpful with getting me situated for my next appointment. I will definitely continue to come here for my dental care!

Mi
Review №4

I have been with this practice for over 7yrs. Everyone is nice and friendly. I had put off dental work for 3yrs and finally got it done yesterday. The team was great!!! They explained the whole process and was patient during my anxiety. attack

Ju
Review №5

New Hope Dental has been a fantastic choice for my family’s dental care needs. Dr Ladimer and staff have been polite and professional during every visit. Dental assistant Karea has been has especially been a pleasure to deal with.

Pa
Review №6

I travel 2 hours from VA to come to New Hope Dental Care. Dr. Ladimer and his staff provide excellent care and put forth every effort to accommodate my schedule.

Ma
Review №7

I had a hard time finding a dentist that was in network with my insurance. New Hope Dental was recommended to me by some good friends. I called an was able to make my appointment with no hassle. The staff was friendly and made me feel so welcome. They are definitely my dentist forever!

Ca
Review №8

Ive been a patient at New Hope Dental Care for 5 years. So of course when I decided I wanted cosmetic work done I knew that New Hope Dental Care would be the place. I received four top Labial Veneers and couldnt be more happier with my new smile!! The overall procedure was painless, however a little soreness afterwards, but Ibuprofen was able to ease the pain. I want to thank Dr. Ladimer and his lovely assistant Faith for calming my nerves and making me feel comfortable. I highly recommend New Hope Dental Care to anyone looking for cosmetic work or a new dentist, trust me... you wont be disappointed.Thanks again New Hope Dental Care!!

Ni
Review №9

I was referred to New Hope Dental by my mother. She talked about this practice so much that I left my previous Dentist to try NHD out. I finally had my appointment for my deep cleaning. This appointment was set a month ago. For the past month I have been so nervous about getting this deep cleaning because my teeth are SO SENSITIVE and I just cant stand getting them cleaned due to the sensitivity. I have thought about cancelling this appointment on several occasions , but I did not. Today was my visit for my deep cleaning and it was the BEST DENTAL APPOINTMENT I HAVE EVER HAD. I expressed my concerns to Mrs. Carolina. She MADE SURE that she took great care of me. She made me feel comfortable and eased my worries. She explained the entire process to me and asked if I had any questions. She is amazing!!!! Dr. L came and numbed me up a few times and I felt NOTHING! I didnt even know that he put the needle in my gums. I WAS SO AMAZED! The whole time I chatted with Mrs. Carolina and Dr. L. A few times I even closed my eyes while Mrs. Carolina cleaned my teeth. I was relaxed. While Dr. L was with another patient he had another team member from the office to check on me to make sure that I was doing okay..... He checked on me while he was with another patient? WOW! He went above and beyond even while he was occupied with another patient. From the very 1st call that I made to NHD I felt welcomed. You can hear the excitement in the ladies voices when they answer the phone. The customer service is unheard of/unseen. They are consistent, the tone in their voices never waiver. I know that I am at the BEST DENTAL PRACTICE IN RALEIGH! I am going to tell everyone about NHD.I am excited about my next appointment. I am no longer afraid of the Dentist :)Thank you NHD!-Shanique KH

St
Review №10

I have been a patient at New Hope Dental for the past 9 years. I have had nothing but excellent experiences and service. As long as I live in this area, I will not go to any other dentist. Dr. Ladimer and his staff are the best in making everyone feel like you are the only patient in the building.

Ch
Review №11

The entire staff is wonderful except Pam she called herself the manager and she is the only one you can address billing issues with!! She is very unprofessional and disconnected the phone call while trying to explain that the claim was denied due to duplicate claims and etc.. The insurance and I try to contact her on 3way and called the office phone numerous time to resolved this matter... I was told I had to email Dr.E about this matter?!? That’s the reason I gave one ⭐️ star because of Pam!!!!! I will take this matter up with the better business bureau and hopefully my email to Dr E showing the claims was denied duplicate claims per United Coordinate. I wasn’t even there on a claim that was billed to my insurance company’

Ba
Review №12

I have been a patient of New Hope Dental for many years and have been very pleased with thier service. I just had some crowns done recently and am very happy with the way they look and how it has changed my smile. The Dental hygentists are great. Dr. Ladimer is very personable and funny and is very gentle.

He
Review №13

I am over the top pleased by my dentist Eric Ladimer. He has a gentle hand and does excellent work. I have a beautiful smile thanks to him. Everyone at New Hope Dental Care is friendly and very professional.

Ry
Review №14

Decent service but completely overpriced! I had 2 “examination” appts before I even got my teeth cleaned! I have great insurance and they felt the need to take advantage and schedule appts 1 month before they know the insurance would pay so now I’m stuck paying out of pocket for a simple annual cleaning! Won’t be returning here at all!! Definitely a rip off! I’ve never in my adult life paid for a cleaning or had my insurance kick back a bill as my responsibility! I’ve had the same insurance for 11yrs now! Again, I won’t be returning here for dental business!

J
Review №15

I have had two pretty extensive procedures they always knock it out of the park. They are knowledgeable, efficient and super friendly. Thank you to Dr Ladimer, Latoya and his awesome staff you guys rock! - Priscilla. P

Ci
Review №16

Great dentist! Keeps an eye on issues, not too hasty to suggest procedures that may not need attention right away but he does monitor closely. Had an implant done, he was very meticulous about his part of the process and did a great job! The staff there are wonderful!

Na
Review №17

I want to give Dr. Ladimer and the New Hope Dental Care staff a large thank you for the excellent care I have received through the years. Not only are they kind and professional but they keep up with the latest dental protocals. Thank you from Nancy Vorys

Co
Review №18

Ive been with New Hope Dental for nearly 15 years. The customer service is the best and the staff is friendly and take the time to know the patients. The hygienist Carolina cleaned my teeth today with care and she was very gentle. I always feel comfortable at New Hope Dental Care. My entire family are patients here.

Je
Review №19

New Hope Dental Care is perfect for people who experience anxiety about going to the dentist. The staff’s patience and friendliness can cure anyone; it certainly helped to reduce my wife’s years of dental phobia. As a family, we have had the opportunity to have minor and major dental procedures performed on our teeth, such as filled cavities, simple and complex teeth extractions, dental implants, teeth whitening and more. What we really like, is their commitment to keeping us informed of appointments and their continued focus on self-care techniques to help improve personal dental hygiene. If you want to have a superb dental experience, make an appointment today and join the New Hope Dental Care family. We joined over 10 years ago, and continue to be satisfied with ALL STAFF - It is true......EVERYONE is Excellent!!! Jerry R.

Va
Review №20

After being with my previous dental office for over 10 years I was devastated to learn the practice was closing. A friend recommended New Hope Dental Care and from day one, my experience has been nothing less than wonderful. Ive been coming here now for over 5 years and the staff is always pleasant and personable. I would highly recommend this team of professionals!

ja
Review №21

I took my three year old this morning and the visit was so awesome!!! They were very patient with my child and made him feel right at home!!! From the moment we walked in I felt so at ease! I think I was more nervous than he was lol!! The front desk was amazing as well! We will definitely be back!! Thanks so much guys

Ki
Review №22

Best dental group! Thorough in scope, super reasonable in price and there is NEVER a hard sell! Very proactive approach, I actually look forward to going and this is the DENTIST! They work with you, check insurance up front, get you in fast and again, NO SELLING! Thank you New Hope dental....to all do the staff and all of the clinicians!!

Mi
Review №23

I have been going to Dr P, since He took over for Dr Booth back when i was a child. I followed him to his new practice, New Hope dental care. When Dr P retired i stayed and Dr L is just as amazing as Dr P has always been! The ladies are very attentive and Pleasent to visit and work with!! Great place for kids as well! They see them in the same visit and keep them entertained!!

Ki
Review №24

First time experience with New Hope Dental Care was great! Love the staff they were so sweet & very kind honest people , they made me feel very comfortable. I will return and recommended this place to friends and family!

Wi
Review №25

They do good work and provide excellent service whenever Im there. Keep up the good work.

Sp
Review №26

Excellent experience here! Had a wisdom tooth that was hurting me and they made it seem so simple to take it right out with no problem! Everyone there is so nice and I would highly recommend them!

M.
Review №27

From my very first appintment, I have been extremely pleased with the entire staff at New Hope Dental Care. My son was there recently and was not able to complete his visit because he was nervous. Jackie and Tonya called me to make me aware and made sure my son got home safely by having him call them back when he arrived. That showed me they really care about their patients and the families they serve. For that I will always be grateful to them for caring so much. Thank you staff!!

Ch
Review №28

Their price are outrageous in comparison to other dentists . The office manager was quite snobbish and unwilling to speak to me about options and my husband and I have A1 dental insurance. This is how this worked as we are in a covid 19 pandemic and our budget is very tight. Dental Works met our needs the same day. Thanks rude office manager!!!

La
Review №29

They did not make me feel comfortable. They treated me , like I was poor. Told me that I may have to go to a free clinic not knowing what type of finances I have. Was told to call the emergency number if it swells. I called twice and never received a call back. Had to go to Urgent Care since my dentist was not available.

Sy
Review №30

I just went in for another cleaning. My husband and I have been patients here for over 10 years. Dr. Petrocella and his staff have always been top notch. They are great about reminders and informing us before hand of charges. They not only make me feel like they are looking out for my dental well being but also for what would fit into my budget.

Ed
Review №31

I give this office 5 STARS!!!! The staff is AWESOME! They greet you by your name! They not only know your name but remember you as a person. I moved closer to Wake Forest and returned back to New Hope Dental because my new dentist office was not as pleasing. You do not feel like a number at this dentist office, you feel special! Ask about the referral program, it rocks and they give you not only a nice toothbrush and floss, but chap-stick and hand santizer as well! You couldnt ask for a better office to spend your money in.

Al
Review №32

I initially chose this office a year ago when I had an unexpected issue arise. I had to find an office quickly versus driving almost two hours to my lifelong dentists office. Couldnt be more pleased with that decision! Dr. Ladimer and everyone on his staff are kind, helpful, and friendly. I have now made New Hope Dental Care my home office!

Sa
Review №33

I am a returning patient after being gone for several years. The staff is still as friendly and helpful as ever. Dr. Ladimer is a very qualified and knowledgeable dentist. I would recommend New Hope Dental Care.

Po
Review №34

Love the staff and atmosphere at this dentistry. They always deliver great service and are very friendly. I have been coming here for a few years and I am very pleased with the service!

Mr
Review №35

New Hope is amazing! We go in there with pain and come out relieved. My entire family goes and we are always treated great by everyone. I wouldnt switch practices even if someone paid me. May God bless this practice always.

La
Review №36

The dental office is full of people with beautiful personalities and they care about the patients. I was made to feel comfortable from the moment I walked in and greatly appreciate the knowledge and dedication of the staff.

M
Review №37

The doctor and staff are lovely people. Though business is taken care of there is a lightness in the air. Smiles and laughs seem to be had by all. The atmosphere is welcoming with a refreshment center at your service. The chairs are comfortable and fashionable, the service areas are clean and easily accessible, and there is no step over here please to have an xray done. The radiograph machine comes to you! If you are seeking a dental establishment where the people are friendly, patient and at YOUR service? New Hope Dental Care is the place for you!

Ma
Review №38

The atmosphere there was amazing and the staff was friendly and professional. They explained everything that I needed and mapped out a care plan that works for me. Yall are the best!

kl
Review №39

My son and I enjoy the friendly staff. I often recommend to new patients. A very pleasant experience with each visit.

To
Review №40

This was one of the best experiences I have had!! 2 teeth extracted and I actually skipped out the office! From the beautiful ladies at the front desk to the Dentist and his awesome assist, I would recommend them to EVERYONE!!!!! Thank you!!!!

Mi
Review №41

Had my first appointment today and everything was smooth and the staff is very lovely !

Ra
Review №42

OMG...they are the best when it comes to dental care the staff are so pleasant and the Dentist he is simply amazing...I recommend them highly...please stop by for all your dental work or issues you will not be disappointed

br
Review №43

I absolutely DREADED the dentist -- HATED going. But once i met Dr.Ladimer & Heather I fell in love with the office. The staff go above and beyond to help me with my treatment plan and are always ok with me juggling appointments and changing what i need to have done. I have never felt more comfortable at a dentist office in my life. I drive 30 minutes sometimes more in traffic just to come to this office because i love the staff there so much! i can NOT wait to have my finished product because, i will forever remember the staff here at New Hope !!!

Al
Review №44

I started going to New Hope Dental about 10 years ago. The receptionists have always been so helpful setting appointments around my work schedule. Hygenists are very nice and thorough. Transition from Dr. Petrocella to Dr. Ladimer has been very smooth.

ki
Review №45

Always a great experience! All of the staff are very friendly and helpful!

C
Review №46

Ive been going to this denistry for about 8 years and have never been disappointed.

De
Review №47

Best dental group,caring staff,and service. 5 stars in my book.

Ke
Review №48

Super friendly and funny staff. Even with my broken tooth I couldnt help but to smile everytime I walked in.

Na
Review №49

We have been coming to this practice since 2007! Great place for all your dental care!

Mi
Review №50

I use to work/live right down the road when I started with New Hope Dental, I have now moved but yet still travel to New Hope Dental because of their staff & service. They are excellent to work with.

Da
Review №51

Way to difficult to schedule services and I was paying cash, no insurance. Sad when. You have to go and get a refund from your dentist.

Ke
Review №52

Great experience, super friendly people!

Information
63 Photos
52 Comments
4.7 Rating
  • Address:4551 New Bern Ave #195, Raleigh, NC 27610, United States
  • Site:https://www.newhopedentalcare.com/
  • Phone:+1 919-231-6024
Categories
  • Cosmetic dentist
  • Dentist
  • Emergency dental service
Working hours
  • Monday:7:30am–6:30pm
  • Tuesday:Closed
  • Wednesday:7:30am–6:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–6:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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