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Enigma Medi Spa & Laser Center
10767 Bustleton Ave, Philadelphia, PA 19116, United States
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Sa
Review №1

Ive been here a handful of times and its clean, I never spend more than 5 minutes in the waiting room, my tech is always super nice and professional, and my service takes less time than I expect. They also enforce masking. Great place, great staff.

Bi
Review №2

I got 60 min. facial, they just did mask and vacuum for 15 min. They are so rude. If you don’t want to waste your money for nothing just don’t go there. 👎🏻👎🏻👎🏻👎🏻❌❗️This is for respond to your answer, first of all I didn’t accept your free offer because I don’t trust you. You tried to give me 60min facial for free because you did my facial 15min and it wasn’t properly. If it was 60 min. why did you give me 15 minutes in the first place??? I just wanted to get my money back that’s why I contact with Groupon. If I can not get my money back I will be in your place. I came to you for just getting facial but you made my day awful and you stole my time and you were very very rude.

Ta
Review №3

I love going there. I often have dorrina for my laser hair removal and this lady is amazing every time I get hair I know I will be with someone who is excellent with work. I had other technicians before but this lady is my favorite. The girls always treat customers good. Love this place

Mo
Review №4

I love this place. The service is superb. The staffs are fun and very knowledgeable of their work. They make you feel so welcome and clearly want to give you the best experience ever. My wife and I are repeated customers, and we truly love it.

Nu
Review №5

Very good experience with having Restylane filler for my lips. It’s so nice to not have someone try to sell me more product and just do what I want done. I have had this before and I don’t want it over done. The physician did a great job. When a staff member interrupted our initial consult he actually politely told her “not now”. This was new to me because most places seem to always have some sort of drama and the actual paying customer gets to be last. They got me in and out which is important. There’s lots of little Med spas to go to and I will go back to this one.

Me
Review №6

Wonderful Spa!! Enigma offers so many services. Received the best advice and treatments. Go see Olga, you won’t be disappointed!! She is amazing. She is honest and will talk over all possible treatments to best help you reach your goals. Love the sculpting treatments! Repeat customer here!!

Ra
Review №7

I wanted to get laser for years but had a huge fear of the laser being super painful. After two years of putting it off I finally said ok and did it. My tech was AMAZING! She literally said it’s not so bad only a few areas you might feel it and that’s it. She was 100% spot on.80% of the time I didn’t even feel a thing. They have this cool air while they are doing the area so you really don’t feel anything. If you are considering laser but are terrified like me, the pain is nothing compared to waxing.Waxing is the worst compared to laser. I can’t wait to see my end results!!! This was my first treatment but if it works I’ll be coming back for more! Thank you for a wonderful experience.

He
Review №8

I’ve probably been to the spa about five times so far. And no disappointments. I used to go there all the time for my waxes, and I kid you not, I got the best/most pain free waxes at this place!!! idk if they have magic hands but i never received a more painless and quick wax in my life…they are AMAZING!!!Eventually, I decided to invest in laser hair removal. And I just had my second session today. Very professional place. Very quick procedure. You’re literally in and out. Honestly recommend this place 100%. The staff is professional, and they never have you waiting for too long if you have an appointment. It’s an amazing place. And my results after the first laser hair treatment were amazing. I can’t wait to see the results in the future.

do
Review №9

Denise was wonderful! very relaxing and informative microdermabrasdion skin treatment

jo
Review №10

They are very knowledgeable group of professionals. Today was my last laser and i am so pleased with the results. My hair is 80-85% gone but the change in the texture of my skin. I am a hairy individual that grow thick hair, so seeing these results, I was very pleased. I would definitely recommend them. I pray they open a practice in the city soon, so it can be closer to me. Thanks again

Re
Review №11

Staff is friendly and accommodating. Location is clean and fast passed. Prices are affordable. I am very happy with my results and experience at Enigma!

Ph
Review №12

Great experience coming here for the first time. Girls at the desk were really friendly and the aesthetician nurse was fantastic. Definitely would recommend this Medi-Spa for any of their services.

An
Review №13

I am SO glad I chose to get my laser hair removal at Enigma. I was so nervous and wanted to make sure I was spending my money wisely, and choosing a place that was safe and effective. Not only did they give me a great package based on what I wanted, they advised me on areas that wouldn’t be as effective, and addressed all of my concerns with expertise. Tip: don’t bother with Groupon, just go in for a consultation and tell them what you’re looking to do, they will work with you! And if you’ve ever had a bikini wax and could handle that, this will be a breeze.

Re
Review №14

VERY CLEAN. Everyone was very nice, and made my experience great. The doctor was very personable!

sa
Review №15

I literally LOVE this place! I come here to get my lips done lip fillers, Botox, fat freeze and also velashape treatments. George, the doctor there is great! I am a repeating a customer and I’m going to keep being a repeating customer and how can I forget about Anna! She’s amazing! Helen is amazing too! Everyone there is amazing! I highly recommend this place to anybody! Here is a picture of my lips.

No
Review №16

Miranda excellent in her job, I really like what she did to me.

Re
Review №17

The place to go for laser hair removal! You will have to return for touch-up treatment as the results are not permanent as they may tell you, but it works through some seasons. They switched locations and now I have to return to them after wasting money with en vogue medi spa during the pandemic. Stick with enigma! They take their time with you, make you feel very comfortable and you notice results after 2-3visits

Ki
Review №18

Excellent service as always. Minor scheduling issue but they rectified and took me back immediately. I drive an hour one way for a less than five minute session, and that is why I keep coming back - excellent service.

Na
Review №19

The people working there are courteous and professional. The spa is clean and maintained properly. To sum it all up, they know what they’re doing and they’re great at it!

La
Review №20

Olga is great very sweet and helpful! The facility is very clean and the girls at front desk are very efficient!

Cr
Review №21

I’ve probably been to the spa about five times so far. And no disappointments. I used to go there all the time for my waxes, and I kid you not, I got the best/most pain free waxes at this place!!! idk if they have magic hands but i never received a more painless and quick wax in my life…they are AMAZING!!!Eventually, I decided to invest in laser hair removal. And I just had my second session today. Very professional place. Very quick procedure. You’re literally in and out. Honestly recommend this place 100%. The staff is professional, and they never have you waiting for too long if you have an appointment. It’s an amazing place. The lady that does it i believe her name is Syreeta was very patient and sweet. And my results after the first session were amazing!! Cant wait to see the results i get moving forward.

Ma
Review №22

I love the technicians here. I have had a few different people and they have all been very friendly and made me feel at ease. My treatments are going great so far!

El
Review №23

I have been using their hair removal services since February. As someone with brown skin this is the first time in my life that laser hair removal has worked without leaving burns in my skin. The prices are accessible and the staff is very attentive. They are usually busy because they are great and obviously popular. I do not mind the wait or the 2h drive I have to do every 6 weeks. I might go broke coming to this place, lol.

Is
Review №24

Everyone was really friendly and professional, and made me feel super comfortable. They made sure I was clear on procedure and expectations.I did a small area so it was really quick. I’m talking like 3 minutes *maybe* of actual lasering.

Ba
Review №25

The staff was very attentive to my needs and helped me decide what services would give me the best results I was seeking. I truly respected their honesty.

Jo
Review №26

If you’re looking for a worthwhile medspa in Philly, this is it! The staff are always warm, welcoming and friendly. I’ve had issues with traffic, or needing to reschedule an appointment & they’ve always worked with my schedule to assure I could get there. I’m doing Laser Therapy currently & have had experiences with both Helen and Nancy. They are both fantastic. They take their time and make sure you’re comfortable. They check in throughout the process, and make it so fast, you don’t feel a thing! I would highly recommend this staff and their services to anyone. Thanks enigma!

El
Review №27

I had my first ever laser hair removal appointment this week for my upper lip and underarms. I was a little nervous. The facility was very welcoming and clean, with top of the line equipment. My technician, Nesrine was the BEST. She explained the whole process and totally put me at ease. My first session was a breeze! Thanks Enigma for an exceptional experience!

Do
Review №28

Perfect Customer Service. Professional Laser Tech. I have been at Enigma 3 times already got my laser hair removal and I already see a big change. Highly recommend. The best laser place in the area!

Bl
Review №29

Great facial! Would highly recommend the team at Enigma to anyone in the area, even if youre not local its definitely worth the drive! Very clean spa, and very nice people working!

La
Review №30

The process was quick and with little to no sting. Fabulous! I have seen such an improving change in my hyperpigmentation. Definite recommendation for laser hair removal.

Mi
Review №31

Straight to the point.. Couldve been a little nicer, but service was straight to the point.

Ka
Review №32

Staff is friendly and knowledgeable. Scheduling is accommodating and there is no wait time when you show up for service. Anna was very friendly and helpful, so I will be returning for more services in the future.

Jo
Review №33

This is my fifth visit there. The business is extremely clean and the employees are very professional, they explain in detail and they are super friendly.I highly recommend them.

Gi
Review №34

Very nice and clean. I was greeted and helped right away. I walked in wanting a velashape but later changed my mind and was recommended the same treatment I was thinking. I dont remember her name but she was so nice and I felt she understood my concerns.

Je
Review №35

I had a girl named Serita and she was so knowledgeable and professional and helped me out when I told her about my reaction. She switched lasers for me and noted it in my chart. I am so happy with the result and for her listening to my concerns!

Ni
Review №36

Professional, attentive and perfect customer service! I love going here. I had my facial today with Syreeta and enjoyed every minute she spent with me. My skin is glowing. Thank you Enigma for your service.

Br
Review №37

IF I COULD GIVE MORE STARS I WOULD! This place is great. Staff super friendly, everyone from Helena at the front desk to the technicians doing the treatments! Definitely coming back for more services 10/10 !

Ay
Review №38

I went for a brazillian wax. Greta, was great! She took her time and she was very thorough. I will definitely be returning!

He
Review №39

I had Under eye filler done by Dr. Mephis he was great. I was a little scared having not had anything done to my face before but he put me at ease. It turned out beautiful! He was very gental so I had minimal to almost no swelling and bruising at all. I love how it looks so natural. On another note the staff was great friendly and welcoming. Definitely recommend the service I had done there and Enigma Medi Spa as a whole. 😊 Thank you

Jo
Review №40

Very prompt and sanitary. Have used several times and am very pleased with results!

Ca
Review №41

Super clean place staff was extremely efficient, Helena checked me in and Nancy was my tech. From start to finish super professional quick and clean. The girls are so sweet and friendly every single one of them. Literally zero complaints about my experience. Nancy was so to the point and nice and very gentle throughout my laser appointment. She made everything clear and was incredibly nice

Ta
Review №42

This was my first facial ever so I didn’t know what to expect. I had a very knowledgeable esthetician that performed my facial. She took her time and was very pleasant and informative. I will definitely recommend and will be a return customer.

Da
Review №43

Again, Enigma Medi Spa is a hidden gem in this community. I am truly blown away with their customer service and all of the affordable treatments they offer. Today I got to tour the facility with George and I don’t think I’ve ever been to a more clean place. I’ll always find a reason to come back!

Je
Review №44

Excellent service very attentive to your needs of your skin.Very knowledgable especially Denisia,very friendly and kind person!I will be returning for skin treatments.

An
Review №45

I have been coming for electrolysis hair removal here for a year, and I have a very good experience every time. Big help to me

Ka
Review №46

Always greeted upon entry. Staff answers all questions and do not suggest services not needed. Laser techs are gentle and fast. I also received microwaving which came 9ut beautiful. Their frequent Groupon deals make services affordable which allow frequent visits. 100% recommended!

Je
Review №47

I absolutely love Engima Medi! I have had several different types of treatments there including laser hair removal for a few areas, laser vein removal & Kybella. It’s too early for me to see the full final results of my laser vein removal and Kybella treatments, but I can say that my laser hair removal treatments of 6 sessions in several areas on my body have produced excellent results! Helena the office manager is very thorough with the laser and so are the other technicians. Everyone is very friendly and I’ve never had to wait any longer than 10 minutes if on time for an appointment. Great prices and excellent results. Very satisfied so far and excited to see what results these treatments I recently receive yield! I am going to be booking more treatments in the near future!

Ce
Review №48

Business here is always a pleasure. Front desk staff is very friendly and efficient. I’m currently receiving laser hair removal treatments. Each session I had a different tech and they all were awesome! Today, I had Nancy and she was great! She was lovely and made sure I was comfortable throughout the process. The spa also sell products. I bought a numbing cream to use prior to each session, which helped a little. They were kind enough to instruct me on how to use it. Overall, it’s a great spa and I already referred my boyfriend and sister. 😀

Ka
Review №49

I get full body laser and this was an awesome experience! Super cute, clean place and fast service. Definitely a repeat customer!

Ka
Review №50

Love the place, the staff is very profesional and nice admospher.

Mo
Review №51

I got three services done by the lovely Denisa. I absolutely love this place. Staff are friendly and very calm. They place is busy yet VERY organized. I really appreciate how they run this place and manage it. Also, the services I got are worth the price! Everything is clean and sanitize. I recommend this place to everyone I know. I look forward getting more things done there.I got deep facial, 5 stars. She cleaned my soul y’all!!! Lol. Face was glowing two days after!!!Dermabrasion, 5 stars. Painless, made my skin look fresh.Dermaplaning, 5 stars. Needs couple of days to see results and you have to take good care of ur skin after.Thank you Enigma❤️

La
Review №52

That best place for laser hair removal, you see the results very fast , prices are reasonable

ta
Review №53

I have been twice for Brazilian Waxes and both experiences were awesome! The only thing that wasn’t the best was the front desk. They don’t communicate before transferring you and sometimes it get frustrating to repeat the same thing multiple times

Ev
Review №54

I have mixed feeling about this place.The positive is that their laser hair removal is affordable compared to other places in philly. I see results immediately, however after a few months everything tends to grow back. So im not sure if im just a hairy person or the laser isnt strong enough to fully kill follicle vs stunt growth. Technicians are also very friendly.The negative is that there is usually a wait and the girls miss spots on the body in large areas. Has happened with every session, there will be a patch of hair in my legs that will grow while the others fall. I think they need to mark large areas into sections instead of eyeballing it. But this would increase service time so it most likely wont be implemented.

Ni
Review №55

Very Professional Staffing/Techs. I felt comfortable with service and treatment performed. I was informed step by step as to treatment expectations and results. *Good energy around me. Thank you

Al
Review №56

I’m really happy with my experience. Everyone was very knowledgeable and they made me feel comfortable! Thank you

Ma
Review №57

Absolutely love this place. Clean place and friendly staff. Ana has been wonderful and I enjoy coming to my appointments each week.

Le
Review №58

I love getting facials here. The staff is very kind and most importantly very knowledgeable. Everytime I go I feel like I learn something new about my face!!

Da
Review №59

Service is always top of the line. Would highly recommend

Al
Review №60

Always kind and on time. I travel about 45 mins to come here and I am always greeted at the door and seen within 10-15 mins of my arrival. I usually see Dorina and she is always great throughout the procedure since laser hair removal can sometimes be a bit painful. I am 8 sessions in for Brazilian and my armpits and it’s definitely working. I feel like my hair is 85% gone and or lighter and thinner.

Ro
Review №61

The ladies were very kind and explained the process to me very well. I was pleased with their service :)

Al
Review №62

A friend of mine was extremely mistreated at this location!!! All over a miscommunication. She came to redeem a groupon she bought & was told that she was wrong & didnt know what she was talking about. They ended up feeling the need to bring out a larger Russian man that almost physically assaulted her & there were several associates that were being EXTREMELY verbally abrasive all because they didnt want to work with her & figure out the groupon. As far as Im concerned your better off trying to do whatever you were gonna get done here at home. Youll guaranteed to have a better experience in the comfort of your bathroom.

Gr
Review №63

Great experience. Not painful the lazer tech Nancy was very nice and explained the whole process to me.

Ev
Review №64

A friend called with her to the Enigma Medi Spa & Laser Center. I could not understand her delight, she went for laser hair removal and was satisfied with just politeness, but here are the professionals! So neat and many times less painful than I did before. I was very pleased.

Ma
Review №65

Enigma is a clean, safe and welcoming environment. You are greeted at the front door by a friendly hello and I have never had to wait for an appointment. I have had Olga perform Sculpsure wth great results. She is friendly and enouraging and the treatments really work! I highly recommend the treatment, Olga and Enigma

R
Review №66

I have been seeing Olga for years for my VelaShape when I need it. She is AMAZING, so kind and always honest about what’s best for treatments. I had my first session of SculpSure with her and she was great the entire time, already seeing results can’t wait to see full results in the 8-10 week mark.I’ve also seen Michele for colonics when I need it as well. She is always great!I wouldn’t go and haven’t gone anywhere else for these type of treatments!

Ca
Review №67

Front test not very pleasant. Caution if you exchange Groupon for a different treatment for not what you thought. They won’t document the credit. Went through this twice. Front desk didn’t document so I had to find receipt and prove how much I paid even though the buy again show it. Did everything she could twice to refuse me my credit: Just made it difficult for me. So get your money back instead would be easier. She tried to tell me service was much cheaper than Groupon price. Service is good, people are nice. Expensive .

El
Review №68

Nurse/technician was very nice and professional. She noticed skin irritation and recommended products and ways to fix it and pushed my session for my safety and positive results. Very nice and clean

Au
Review №69

I was seen promptly at my appointment time and the technician that completed my laser treatment was knowledgeable and helpful in her recommendations. Prices were also very reasonable.

Ca
Review №70

Everyone at Enigma is friendly and knowledgeable. The doctor was very nice and attentive to making sure the procedure wasnt painful and that I was happy with the result. I will be back!

ek
Review №71

Amazing service ! Highly recommend! Olga is super professional and Lena always there to help 🙏

Fi
Review №72

I came to Enigma Medi Spa for Upper Back Laser Hair Removal Service. I ended up doing my whole body. George, I believe he is an owner, explained me the process and was very welcoming and helpful. The outcome is amazing and I will be using Enigma for my future spa services.

Ju
Review №73

I made an appointment for a deep peel and was quoted $85. When I got there, the esthetician was 30 mins late. I sat there waiting patiently and even asked if I needed to complete new client information forms after sitting there for 20mins. The esthetician was running in and out because there was another client she was finishing up. She cleaned my face, left me to check on her other client and came back cleaned my face again, applied two applications of the chemical peel with a cotton ball (2mins each) and said I was done. She told me while I was on the table that it’s going to be alittle bit more for the service because I was getting a deeper peel. She told me it was $150 but will discount me and I was charged $110. I paid and never came back. This is by the far the worse experience ever. At least put some effort into it - maybe a facial steam? Mask? To at least say it was worth $150! And that I had to at least get several more treatments. Waste of money and time. Oh and the esthetician asked, “Are you mad at me?” After she told me the price - if you have to ask you know you are wrong. Room was cluttered, very tight and a mess...charging downtown prices for a cheap service - the results were not visible as I have had many peels before and the treatment given barely did anything.

Jo
Review №74

The experience was great and will go back again for the same service.

An
Review №75

I love this place. I did laser hair removal and really happy with it! Galina is the best!

La
Review №76

What a wonderful experience for my first time there they were clean professional and precise I can’t wait till my next appointment

je
Review №77

Nancy has been so great to work with. Her bedside manner and knowledgeable insight make my laser hair removal appointments worth traveling for! Very pleased.

L.
Review №78

Great service, great price. I did laser hair removal and very pleased with the results.

De
Review №79

Dorina was amazing! I’m glad to have been schedule with her again. Her attention to detail during my laser session exceeded expectations. Thank you for making me feel comfortable!

ms
Review №80

The doctor that did my lip fillers was so on point answered all questions without me even saying anything he knew exactly what to doHe didnt change my appearance he made my smile change to a much much beautiful smile 😊 I would definitely go back to him

Ma
Review №81

Greta was professional and polite. Made my waxing experience smooth and quick!

Ch
Review №82

I really enjoyed my experience here. Everyone was really nice and really helpful. I had my face microneedled .

Fr
Review №83

I had 2 brazilian waxes and one microdermabrasion session. Greta is wonderful, she made me feel very comfortable.

Je
Review №84

Nisreen is absolutely amazing. She’s so careful, informative and great at her job.

Ju
Review №85

Very professional. Staff answered all of my concerns. Doing a series of treatments. Hopefully it works. Stay tuned.

Mi
Review №86

Great staff! Quick, easy, and painless treatment. Thank you so much!

Ti
Review №87

The facility was wonderful and everyone took great care of me. My facial was amazing. She was detailed in telling me what she was doing and the microdermabrasion treatment was great too. My skin feels baby soft. The doctor was so friendly and Wow was he an expert in injections. I got lip injections with Restylane and Botox. It looks amazing and I didn’t feel much at all. He was wonderful! I will be back. Thank you for having such a wonderful spa and giving me a great experience. 💜

Lu
Review №88

Amazing place, not pricy and the girls are doing great job with nails and hair, and the best laser treatment ever! Highly recommend !

Gi
Review №89

Again, awesome results. Injectables done so well that my husband noticed-Thanks!

Sh
Review №90

Very knowledgeable. Very welcoming! Wouldn’t go anywhere else.

Nu
Review №91

I love this place! Every time I go there I feel welcomed. They recommend procedures that are good for you, I have acne skin, and they told me not to waste money on some procedures that will not help my skin. I do everything here, nails, facials, peelings, laser hair removal. They always have some deals. They are number one for me.

Jo
Review №92

Clean areas,courteous and friendly people,comfortable surroundings

Kh
Review №93

NISREEN is literally the BEST BEST BEST for laser.She does amazing and takes her time and calm if you’re hurting. She is absolutely AMAZING AND THE BEST

Br
Review №94

I have been coming here for years for various services such as facials and laser hair removal. The staff is always friendly. Highly recommend!

As
Review №95

Great experience! Friendly and competent staff.

GF
Review №96

The girl working there I think her name was Geegee helped me! She was really nice and answered every question I had, the place was clean and felt welcoming.

To
Review №97

My 2nd appt. with Olga. Love her! She is so knowledgeable and such a wonderful person! I look forward to more treatments at this spa.

Gi
Review №98

Awesome! Facility is clean and staff is very nice. Dr. G was attentive and took time to talk. He did the injections himself, and I could tell as a nurse, he was highly skilled.The best part- I walked out an hour later looking 10 years younger! I’ll definitely be back!

Vi
Review №99

Great experience! Had my third laser yesterday and, so, that was the third time they made me happy! Special thanks to Nancy, she was very kind and helpful. Definitely recommended this place.

Co
Review №100

I was in and out. The technician did a fantastic job explaining the process and how it works.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:10767 Bustleton Ave, Philadelphia, PA 19116, United States
  • Site:https://enigmamedispa.com/
  • Phone:+1 215-717-7000
Categories
  • Laser hair removal service
  • Day spa
  • Electrolysis hair removal service
  • Facial spa
  • Hair removal service
  • Hair transplantation clinic
  • Medical spa
  • Skin care clinic
  • Waxing hair removal service
  • Weight loss service
Working hours
  • Monday:11am–8pm
  • Tuesday:11am–8pm
  • Wednesday:11am–8pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:11am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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