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Downtown Pharmacy
165 William St, New York, NY 10038, United States
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Ik
Review №1

I love purchasing from this Drug store because they have quality and affordable meds to offer. I will surely buy from them again and recommend them to anyone I know.

Ni
Review №2

Scam- not accepting insurance for Covid tests. Will not drop a dime in their store.

Ri
Review №3

Thank you for delivering my stuff so quickly! Because of my experience purchasing my medications, I am grateful that your store has appeared to provide such a service. I dont always have the opportunity to get the medicines and supplies I require.

Wa
Review №4

The drug store where I bought the maintenance medicine for my grandparents was very welcoming. They really made sure to organized all their customers that everyone will surely be accommodated well. Great job!

Ch
Review №5

The people in this shop prioritize their clients, their pregnant and senior citizens, with special needs. When I bought my pregnancy vitamins in this shop, they were very quick to support me. I am so grateful to you!

Ni
Review №6

Efficient, helpful and courteous. Highly recommend for patients and physicians in the area as they work hard to fill Rx and verify insurance coverage for their customers.

Ki
Review №7

My purchase of a health product was fantastic. I have no reservations about the item I picked up. Because I have kept my healthy lifestyle, it has strengthened me. The best thing about this store was that they had licensed pharmacists who could easily accommodate us. I recommend this place highly!

Al
Review №8

Literally the best pharmacy Ive ever used. Im sad my insurance changed. PLEASE USE THESE GUYS! Small business.

Gi
Review №9

Quick well done haircut at a reasonable price. Will definitely be returning. Would highly recommend!

Jo
Review №10

This pharmacy has a great and amazing treatment to their customers. They know how to assist their customers well. They truly caring and understanding. I appreciate the kindness.

Ke
Review №11

Have never actually been there, because they are, uh, Downtown and Im pretty far Uptown. But Ive been a customer for the last four years or so and theyve never disappointed. Everything Ive ever needed they messergered to me by the next day, occasionally same day, at no charge.

Ja
Review №12

Downtown pharmacy has the rudest cashier with a nasty attitude. The pharmasicts is such a careless person who doesnt take his job seriously! He would say hold on and leave me to the pick-up station.At least the computer guy new how answer my questions,he seems to be the reason why the place is running. Still I wouldnt recommend this place to anyone!

Sa
Review №13

Excellent service, thanks!

Ja
Review №14

(This is not regarding pharmacy service, but the store service) Three stars simply because the afternoon cashier is absolutely miserable and rude. I frequent this location very often as I work in the neighborhood. As with any other establishment, my thoughts are always if you’re not interested in being some what friendly to customers, you should not be in customer service. Every single day she has a nasty attitude, today she snatched lotto tickets out my hand ( scratching me in the process without apology) because i mistakenly grabbed them off the counter thinking she had scanned them. In the past, I stopped spending my money here for over a year because of her attitude and a bad customer service experience i had, in which i called and spoke to the manager about her. A lot of my co-workers frequent this spot because it’s convenient and reasonable , however we all have the same complaint with her attitude towards paying customers and quite frankly I’m tired of supporting an establishment who doesn’t value those who spend their money there.

Ho
Review №15

Excellent service. I needed just a few needle for my insulin pen, and while other big company pharmacies couldnt sell me just a few, and without prescription they couldnt sell me a whole packet either. But downtown pharmacy sold me just the 5 I needed without any problem. Highly recomended.

An
Review №16

My mom have been using this pharmacy for years. Staff is extremely professional and efficient. Alway patiently help my mom pick out appropriate OTC medication. . Truly a neighborhood pharmacy .

An
Review №17

I wouldnt fill my prescriptions anywhere else! I fill both mine and my uncles prescriptions here, theyre fast and efficient, and the pharmacists are always happy to answer questions about our medicines. And the staff is always happy to help you locate items in the store. Plus they have a photostat machine and a notary and the prices are low, and you get 10% off most items with their discount card.

Je
Review №18

Staff its really helpful and professional. Costs are lower then other pharmacies. Very quick service!

Mi
Review №19

This is by far, the best pharmacy Ive ever been too. The service and stock cannot be beaten. Theyve had every prescription ive ever needed, in stock, and ready to be delivered to me. AMAZING.

Li
Review №20

I love them. Knowledgeable, polite, they know you by your first name, delivers meds. I wouldnt go anywhere else.

Ne
Review №21

When you are feeling blue , this is an option for recovery. Staff is willing to go over the decisions of your prescription.

Tr
Review №22

Customer service SKILLS ARE lacking.

Su
Review №23

Because of chronic illness I’ve been to a huge number of pharmacies and Downtown Pharmacy is absolutely the best. They fill complex prescriptions quickly and efficiently. If they don’t have the medication they’ll order it so you have it next day. Now that CVS and Walgreens have the power to refuse to fill prescriptions they don’t believe you should be taking, stores like Downtown Pharmacy are critically important to the chronically ill. Downtown Pharmacy still believes in the doctor / patient relationship and they don’t get involved in second guessing the treatment plan between you and your doctor. I highly recommend Downtown pharmacy for complex prescriptions and also medical equipment. They know different insurance plans and will work with you to get the prescriptions at the best price and they check for coupons.

za
Review №24

I have been going to this Pharmacy for over 10 years and they are amazing. They always have my meds never a wait great Customer service the staff is awesome from the store manager Henry to the cashier Michelle....hope everyone has the experience I have everyday.

Da
Review №25

Very efficient, they have your scripts filled quickly, friendly helpfull staff. Old fashioned Mom and Pop operation

C.
Review №26

I had a very expensive compound made by this pharmacy that was made incorrectly and unfortunately I couldnt get my cat to take it. I called the pharmacist who was not helpful at all. He offered to try to make it correctly at an additional cost. If you need medication compounded do yourself a favor and go somewhere else.

Ji
Review №27

Knowledgeable staff, efficient service, couldnt ask for more from a pharmacy

Ro
Review №28

Very professional, efficient and friendly staff. Always ready when promised.

Ca
Review №29

Underrated in terms of convenience and prices, especially for the broke college kids next door.

Ad
Review №30

Personal attention with speed and accuracy, everything one would want in a pharmacy.

Br
Review №31

Ive been buying here my meds and supplements. They have really good service here.

Li
Review №32

Reliable, consistent, high-standard customer service. I wish other companies could learn from Downtown.

Ol
Review №33

Friendly neighborhood pharmacy.

R
Review №34

Good general pharmacy.

An
Review №35

Great service.

Da
Review №36

VERY VERY Rude employes, stay away!

Sa
Review №37

Fine pharmacy

me
Review №38

We advised a medicine for the child, helped, thank you very much.

Information
31 Photos
38 Comments
4.3 Rating
  • Address:165 William St, New York, NY 10038, United States
  • Site:http://www.downtownpharmacy.com/
  • Phone:+1 212-233-0333
Categories
  • Pharmacy
Working hours
  • Monday:10am–5pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:10am–5pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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