Had a great experience here. My PCP Dr. Newman is the loveliest PCP ever. She is so bubbly and kind. She immediately helped me secure much needed referrals to deal with my chronic pain and now I have answers after years of begging doctors to take me seriously! I cant thank her enough and look forward to continuing my care with her.I see a lot of negative reviews of the facility. I had nothing but a quick and easy time, but I am lucky that my insurance is very good and covers almost everything. I would have preferred to fill out the paperwork ahead of time, but they have computers and it was not a huge problem for me. The waiting room was quiet and not overcrowded or overbooked. I was seen as soon as I filled out the forms. Everything was clean. The location is great too. Lots of good restaurants, bars, and galleries around for an after appointment lunch and stroll.

The wait times here went downhill. Ive been coming here for about a year now and it was pretty quick to get called in early on but my last two visits I had to wait over 30 mins and that doesnt include the 5-10 mins of me coming before my appt time. Also a heads up if you make a late appointment the nurse who does lab work leaves around 5 so if your appointment is at 6, you have to schedule another appointment with the nurse to come back and do your lab work. The doctors are great... The wait times are not worth it

Was waiting for my scheduled appointment for only a few minutes- super standard. All staff were kind and accommodating, very clean facility, loved my doctor and medical assistant!

The new and just opened Mt. Sinai Doctors at 104 Delaney Street is so so new that everything is still shiny and new.I was in there for a Podiatrist appointment and I was pleasantly surprised when I walked in for my appointment. The staff is still trying to get use to the place, and working understaffed.

Had a 15 minute video appointment where I received no advice, treatment or follow up for my bad shoulder. The doctor happily still charged me for $440 for the virtual visit. Avoid this practice at all costs. They care more about money than helping their patients - sad but also not surprising. Extremely disappointed

Front desk offers an extremely brief verbal summary about what you’re signing (you cannot physically see the documents) & uses misleading terminology in reference to being billed. Totally consented to paying an already pricey $350 due upon arrival. Doctor was made aware on several occasions that I was a self-paying patient (no insurance/paying out of pocket) Doctor was not transparent about what would be considered a “procedure” (which I later discovered comes at an additional cost due immediately upon discharge) Could have easily concluded appointment with the information given to me before “procedure” was conducted which resulted in light, suggestive advice that wasn’t necessary or worth an additional $375. Front desk apologized for miscommunication & says the doctor should’ve been more clear about what procedures would cost more so I could actually give consent, being that I’m paying entirely out of pocket. All of which was said “for next time around” after already forcing payment. Slimy transaction at my expense. Feel extremely uneasy about this place. Unethical & very obviously money hungry at the one place you’d hope for a little more empathy from than the next.

Worst experience. Appointment incorrectly scheduled, then asked to reschedule for multiple weeks later for a condition that needed urgent attention.

I went to see a doctor for my knee problem. Doctor is nice and professional. But they leave me a number for X-ray schedule in Union Square is a number impossible accessing. I tried 2 hours. No one cares.

Nine minutes late not allowed to see the doctor I came from New Jersey and it was 90 something degrees thanks this was supposed to be my first appointment I’ll find a new PCP

60minute wait for a schedule appointment for Dr. Yeung. Classic Mount Sinai. Poorly run facility with too many patients for average medical care. Try another orthopedist.

Mt. Sinai Doctors Delancey street location is a disorganized, incompetent mess that committed insurance fraud, billing me for services I didnt receive because they scheduled me for an appointment on a day for which they didnt have the provider I needed available...and charged me anyway. I filed inquiry/dispute that was supposed to receive a response and it took over 40 business days to come back and just tell me I have a balance due even though they sent me no invoices and I have a $0 balance in my account. AVOID!!!

Still waiting since June for ‘Authorization ‘for my husband’s knee treatment .