Dr. Ackert himself seems lovely, the one time I managed to meet him in person for an endoscopy. The problem is that his office is the most infuriating one Ive had to deal with. Im not a problem patient calling nonstop or requiring high-maintenance service, either.Over the past 3 weeks, I was given the wrong procedure prep and had to figure that out on my own (and didnt get a call back until I emailed them), I had a pharmacy call me and tell me I had a prescription but the docs office never told me what it was for and why (and Im still trying to find out, but again, the office responds to no emails OR calls), and the only reason the endoscopy got scheduled to begin with is that my primary care physician works in a related practice and submitted the referral directly - I couldnt get an appointment by calling on my own because no one replied for days. Ive never had a call *not* go to voicemail (and Ive never gotten a call back after leaving a message).Im fed up, still in pain, and exhausted.

Dr. Ackert is one of the kindest, most caring doctors Ive ever had! Aside from making me feel very comfortable, he was extremely accommodating and competent-- he squeezed me in and performed a last-minute endoscopy on me that same day. Very grateful and would highly recommend!

Dr. Ackert was great! You see a lot of doctors in your lifetime for numerous things, so its great when you meet one who is so down to earth and passionate about his profession. Dr. Ackert got everything I needed done right away and already has me on track for a speedy recovery. Thaks Doc!

Excellent nurses, doctor, facility. Ive had Dr. Ackert for my colonoscopies for 20 years. On 2 occasions, I needed care before I could have the procedure. I was brought to a bed, guven heated blankets, monitored, given a drip. The procedure wasnt started until they were sure that my vitals were perfect. I highly recommend this doctor and facility.