What a wonderful place. Kind. Caring. Expert. Wonderful experience!

I’ve been trying to get an appointment for a procedure with a doctor at this facility and I’ve been givin the run around since July. This place is terrible, find somewhere else to go.

Dr. Khan and his staff seriously need to learn how to deal with patients; seriously lacking.I do not recommend.

Dr. Khan and his staff really need to learn how to deal with patients in pain….severely lacking.

Very organized, clean and friendly!

I was admitted to NYU Hospital for gastrointestinal issues. I was assigned to Dr. Chang’s care during my 3 day hospitalization. Dr. Chang is very knowledgeable, caring and by far one the the best doctors I had dealings with in years. When I visited her office I was met by such caring professionalism from all her staff. I even had an issue a few weeks after my visit with Dr. Chang and even while she was on vacation took the time to help me with my issue. If you have any gastrointestinal issues I would recommend Dr. Chang 100 times over. She is the best!

Went to NYU emergency room back in June and was told to follow up with Dr. Chang here at NYU Gastroenterology. I made the appointment almost 1 month in advance (thats the soonest there was). The office left a voicemail just a few days before the appointment saying your appointment has been canceled. Dont show up. Now I have to scramble to find another GI to treat my condition.

The worst place to work. Departmental disparities. Poor management and labor discrimination.

I took my mom to see Dr. Khanna. Unlike many other specialists who rush through everything, she took the time to listen to us and going through her medical records to pinpoint the underlining illness. Shes also very knowledgeable and friendly. The staffs were also very helpful. Overall, we had a great experience visiting for the first time.

Not sure how they have one star...everyone at the office is great, the doctors are really knowledgeable and staff is very helpful/accessible. super clean offices. they explain everything to you and are great at following up..

Like the other review, the staff is slow to return message. Called in the afternoon wanting to ask the drs secretary a question. The operator said she has too much going on and told me to leave a message and that she will call back tmr. Ridiculous!!! It was something urgent. And on top of that the operator took the down/pass the wrong message. He couldnt even understand the simple medical terms. Dont understand why NYU hired such lazy incompetent people as their staff.

Ive always had a great experience with the doctor. The staff is a little slow to return your call to book an appointment but other than that 5 star

Booking is difficult, but persistent confusion and absence of proper communication within the facility make it worse. You may end up getting multiple calls about someone else medical situation. Any attempt on your side to rectify situation - such as giving updates on your current health insurance coverage or simply try to explain that you are not someone else - will unchain the general ignoramus arrogance of the last insicure entry level receptionist who is anxious to cover his / her obvious lack of training and experience. Welcome to Inferno

Very hard (almost impossible) to talk to the staff to book my endoscopy. I talked to someone who couldnt even say endoscopy. I was told to leave my number and someone would call me, but after numerous attempts, I had no one call me back. Finally, Dr Khannas assistant contacted me, but she said she never got any messages that I had called

Dr. Shannon Chang NYU is arrogant treatPatients with superiority disregard otherProfessional opinions misdiagnosed thePatients, even after biopsy shows she isWrong, and therefore given them the wrongTreatment shame on NYU to have her inTheir staff, if you care about your health orYour love ones stay away, I would give 0Stars if I could.

Unbelievable .. took me 30 min to get an appointment for seeing a colon doctor . Reception kept asking me the same questions whether I had already a colonoscopy done . She was not aware about basic medicinal conditions

The best