From the moment going into the hospital for my surgery I was greeted by very patient and kind nurses. My operation went smoothly and every nurse on the mother baby floor who took care of me in recovery was amazing. Can’t recommend Kendall Regional enough

They took very good care of me, they were checking on me regularly and if I needed something they would come. I am very happy the ER doctor did not react just to cut and fix instead he advised better to see a specialist this made me feel like put my best interest first because even once I saw the specialist he said there was too much swelling to do surgery I needed to wait for it to come down. Nursing staff, doctors everyone was friendly and caring along the way.

Overall visit was not all that good, registration was great the residential nurse/doctor doesn’t not listen I had to repeat numerous of times, in which is annoying for someone with shortness of breath to do. Then he had to keep walking out to ask the head doctor on what to do, told me I was going to be treated for my asthma they never came in with the treatment after being there for five hour . I was so angry and walk out with out receiving any treatment for them. Normally this hospital is pretty good but the crew that was working on this day was terrible they was doing more personal conversations and laughing then taking care of there patients.

The attending doctor was amazing, very respectful and followed protocol. However, the travel nurse was very unprofessional; he would constantly question the doctor right in front of me. For someone that was in pain and trying to be treated , that was very improper and unethical.

The experience for surgery, from registration to pre-op and recovery was EXCELLENT. But, if you have to stay overnight in the hospital you should expect to feel very neglected. They will tell you its because they are short staffed due to COVID but it seems more likely that they just do not care. I had to fight and even call my surgeons office just to get pain medication administered and this is after having to call the main hospital line to be transferred to my nurse station to request pain medication I was authorized to receive. The experience I had was beyond unacceptable, I am lucky I did not encounter any medical emergencies during my stay because I did not receive ANY monitoring and was lucky to sometimes get support after pushing the help button on my bed.

I had a wonderful experience while having an uncomfortable exam done!! The tech was amazing and very sweet, she made the whole thing a wonderful experience. Thank youHad a mammogram done with an amazing tech!!

Everyone was wonderful the care that I received was great and I feel that the nurses were very compassionate. Especially Marilyn and Suzette I also appreciate the anesthesiologist and of course my surgeon, Dr Marshall and the rest of the staff thank you

Love love love the tech. I have been going to Kendall Regional for my annual mamogram and the tech has become family. Great service, pleasant and efficient. What else can you ask for?

Hello, my husband died a month ago he had pulmonary fibrosis but developed COVID at this hospital we brought him to the ER we told them about his condition and that his oxygen levels have been dropping for a couple of days he was immediately admitted but of course because of the COVID regulation only my grandsons was able to go in with him. They told my grandson that he was going to be monitored for a couple of days to see if his condition improves unfortunately, he did not his condition grew critical eventually going to the ICU unfortunately we desperately tried to get ahold of the nurse and doctor but they didn’t care to even pick up the phone they ignored us leaving my husband unattended my husband dialed us telling me that he was in excruciating pain and that the nurses weren’t helping him to alleviate the pain he was crying and shouting to make the pain go away we had to dispute with the nurse over the phone berating her on why she was being ignorant and ignoring her patients in need she gave me a such bad attitude and told me that she’s busy with other patients to attend and that my Husband wasn’t her only main priority. What breaks me the most is when I received a call back about my husband who tested positive for COVID 19 and at this point he was terminal he didn’t respond to the oxygen mask his vitals began to shut down and was killed by this hospital. This hospitals and their negligence with their unsanitary protocols took away my husband’s life they gave him COVID when we brought him for something else. If you actually care about your loved one I would advise you to NOT bring them in here for any medical assistance

Dont take your family members to this hospital. They kill the people there. They dont have emphaty. They dont allow visitors because of the covid but the doctors dont call the family to inform the condition of your family member. And when you call the hospital you only can talk to the nurse that legally can not inform you about the current situation of your family in details. My aun pass away more that two weeks ago there due to a stroke that they did not treat well. When visitors were still allowed we could corroborate that her blood pressure was super high after the stroke, did didnt controlled it and she was unattended in her room. We can not imagine what happened after we were not allowed there. More than two weeks later the Dr havent sign the release in order for us to proceed with the cremation.

From the registration to the blood test and X-ray until the time of the surgeryit work like a good oil machine it was great.The day of the operation the one that really stood out was Dr Randa he was unbelievable Professional, friendly, explain all in detail to my understanding.Everyone at the Pre and the Recovery all them were caring and friendly.Hopefully I will not have to go back but if I do will go back to Kendall Regional Thank you specially Dr Randa the very best

Although the news of a loved one in the hospital in critical condition is never easy, I have to say that the staff at Kendall Regional hospital ICU made the experience for my family and I has bearable as possible. From the moment we entered the hospital Marlon and his amazing nurses came and attempted to prepare us for what we were about to see, everyone on the floor and I do mean everyone was supportive and accommodating to how we dealt with our first experience of real grief and death. We were communicated and updated at least every hour if not sooner on his status. The nurses who were at his bedside from the time we arrived til his transition never took their eyes off him as they attempted to save his life. His doctors, the nurses fought right along with him as he tried to survive. They never gave up on him which is all anyone could ask for their loved ones in that situation. My family and I were overwhelmed by the love, compassion, and fight that we all experienced from everyone on that floor when attempting to save his life. If a loved one unfortunately ends up on this floor, trust me, they are in good hands. Thank you everyone for everything. You will never be forgotten.

Excellent service, the nurses (Dinuska, Gypsie, Asia and Juliana) and all the staff were outstanding, caring and treated me like a family member. Extremely clean facilities and accommodating. Would not hesitate if I ever need medical care to use this Hospital.

Is my second time going to the ER at this facility and I am very disappointed because I am not getting proper care I went in with the same problem I had the first time which was 3 months ago and this second time they didn’t even bother to do a more in-depth test since I came in for the same problem. The doctor was not even 100% sure of what I have he just wanted me to go to a specialist. If I came to the ER is because any specialist office is closed on the weekend and I needed medical attention at that moment. I wouldn’t recommend anyone even come to the ER is a waste of time I rather go to a different hospital.

Very good hospital!! I got my surgery and every personal was great, very professional all the nurses treated me very good with compassion and good care. Waiting time was good very organized, my family constantly knew about me.I am happy with the results the day after surgery I was send home and someone from the hospital call me to see how i was feeling i think that was very nice gesture. I’ll will definitely recommend this Hospital for any care you need!!!.

I go to get my mammogram and I love the tech that does my Mammo,her name u s bury and she has been doing it for years.

David who was my night time nurse was super helpful and made me feel like I was at my house. He truly went out of his way to make sure I was beyond good. Before and after I had my shoulder surgery.He definitely needs a raise !!!

This 10 stars reviews goes directly for OR nurses and ICU nurses,specially Roxana and Grislen,my sister has an accident and has been treaded like a Queen.honestly this nurses deserve a recognition. THANK YOU SO MUCH.

VERY KIND NURSES FEMALE NURSE AID WAS TREATED WITH CARE FOR MY STAY AND WITH STAFF FOR MEDICATION PATIENT STAFF GOOD TOO BUT TOO MUCH CONTROLLING OF ME TO STAY IN MY ROOM THATS ALL

Overall, I am satisfied with the services. The staff was great, professional, friendly and knowledgeable at what they do.The only thing I can point to that may be construed as negative is the length of time to pre- register. Perhaps is do to the volume of people registering for the operations.

Every single touch point was exceptional! From the time I arrived and did my surgery pre-check to the exit after surgery. All the professionals demonstrated extensive knowledge, exemplary customer service and exceptional communication skills. Having surgery is no fun. They all made the experience so much more comforting knowing the care was exceptional! Thank you.

No complaints 👌Best attendance for all my needs!Doctors and all personal take good care of myself!Thank so much!I truly appreciate your efforts to make my experience very successful!Ill recommend to all this hospital!

This hospital has once again proven to have poor quality service. Perhaps some nurses and Drs may care, unfortunately, the ones that dealt with my 93-year-old grandma did not. My grandmother was rushed to the ER due to sudden low blood pressure and fainting, while she does suffer from dementia these episodes are not very common unless something is wrong. Obviously, they did not let my mother into the ER due to COVID which is completely understandable however, not one single update was given within the 2 days she was admitted. My mother called the nurses over and over, sometimes they answered and gave vague responses, other times they did not answer at all. In conclusion, my grandmother was discharged without any sort of verdict on what may have caused this. In addition, the nurses gave my grandmother a medication in which she had not taken in months due to it did not do her well, this may very well have been the cause of poor communication by the staff. My grandmother was released after 2 days and arrived at home filled with urine to the point her entire shirt was drenched in urine. She was feeling weak and throwing up all night, we are left worried that another episode may occur since we were not offered any sort of assurance that she had been taken care of accordingly. Its safe to say we will do all in our power to avoid this hospital.If I could leave 0 stars, I definitely would!

I want to thank all the staff for their help in making my wifes stay as comfortable and pleasant as possible.She had surgery a couple of days ago at Kendall Regional Medical Center.From the security guard ( who assisted with directions ).secretaryDoctor FontNursesThe two people who wheel chaired her out to the car .THANK YOU !!!!

Quality of care excellent. Everyone on my treatment team spent time understanding my medical condition and developing a vital treatment plan. Office personnel handing my medical history, and hospital paperwork were professional also. Well run and exceptional staff training at Kendall Regional Medical Center. Hospital staff and medical doctors and personnel work together hand and glove to treat and help patients recover.

Kidney stones are no joke however the care at the ER was spectacular, professional and very fast.

Worst experience ever, after a mayor surgery with a lot of pain the nurse was judging me because I request pain killer then I wait almost 2 hours for receive it the medication, a charge nurse showed to the room telling me my B/P is trending down be careful with the pain killers and she was wrong because my V/S are stable all day and then she apologized because is was for another patient, the kitchen let me without lunch and dinner for two days with no reason. I’m a professional health employee, never return here.

Excellent Service! we had our baby delivered from Kendal Regional Hospital. I can not express my stress when I needed to admit to hospital with my wife. Due to urgency I had to give final exam from the hospital. Can you imagine a parent giving his final exam from a hospital? It was only possible because of the service of the doctors , nurses and all other staffs. Excellent food and for all the meals they decorate it nicely. Even they provided us two treats for delivering the baby and getting released from the baby. Nurses are quite nice to attend within 20 seconds of call. I strongly recommend to my friends and family members and everyone to have relief during the emergency. It can reduce your hassle a lot. The lactation consultant Sara is amazing. She is very funny and professional. I would say she can teach you a lot of vital things in a funny way. We stayed at the hospital for 5 days and We miss all of them. No complains to address. Thank you Kendal Regional Medical Center.

This is the worst hospital to have a baby at. Don’t come here if maternity is remodeling you and your wife will not have any peace. There has been loud noises every single morning for two days now… My wife is in labor and no one can do anything about it cause it’s not even in the same floor it’s under us but we still hear it like it’s a room over…. It’s devastating when all you want is rest before your baby comes… Nurses are amazing and friendly very helpful too but this noise that has us up for two mornings now is horrible…

I went to the ER with a fast heart rate tachycardia SVT where doctors took care of it without medication. Kudos for the ER team! However, after I was transferred to a hospital room for further observation and test, I realized the hospital lacks of quality health services. There was not follow up procedures between nurses and doctors worst the communication to patients. I literally checked myself out the following day.

Dr. Renda is an amazing surgeon who saved my mother’s life thanks to his expertise, care and personal interest. He regularly follows up to provide relevant and timely information. Also the hospital and office provided fantastic , respectful and loving care by every medical professional we came in contact with. Annabelle is always cheerful with a great personality to work with the public. Thank you Dr. Renda, you’re awesome! My family and me will always be grateful.

I had the best experience. They were prompt in bringing me in to the ER and to get all my vitals and test done. The nurse Kim was always checking up on me and so the Doctor kept me posted on everything that was done and al my results. I would definitely recommend Kendall Regional Emergency Room .

This is the worst hospital in Florida!!!The treatment they gave my mother was in humane. My mother went in with a stroke On Friday. On Sunday they moved her up to the fifth floor and forgot she existed. They would leave her in a soiled diaper all day, they would put the tray of food in front of her but not close enough for her to reach, thus she couldn’t eat. I was afraid to leave her side.I asked one of the orderlies to help me wash her hair since they had done a CT scan and had The sticky ointment on her head, They simply told me that maybe tomorrow they were too busy. It is sad that we treat our patients in this manner.The last straw was when my mother was going to be transferred to a rehab center and they did not change her diaper and let her travel the whole way with a soiled diaper. This treatment of human beings is just simply unacceptable.I would definitely not recommend this hospital for any family member.

The nurses and the doctors were extremely good to me during my stay in the Hospital. I felt like I was being treated like a Princess. I definitely recommend Kendall Regional Center!

Elianny Duran was very profesional and provided me with excellent service. She was very patient and loving. She is an example to follow.Carlos, Monica and Elizabeth were also very attentive with my mom and dad.

I gave birth here 2 weeks and my stay was just wonderful my nurses were amazing!! All so caring and made my stay here wonderful. Natasha, Jessica, Cristy, Dietra all wonderful I loved them. If I were to give birth here again Id choose them all over again.

Had kidney stones on vacation years ago and didnt know the different hospitals so the ambulance crew suggested Kendall and took me there. The nurses were loud and rude and couldnt care less about how much noise they made or how much sleep you get. They have signs in the halls asking people to be quiet but they are the noisiest ones. Would come into the room in the morning and open the curtain and look down on you like you were a piece of dirt. Im a white guy from Kentucky on vacation.Heard people screaming several times in pain from procedures in the rooms down the hall that they didnt even close the door to that room to keep other people from hearing it. Absolutely no consciousness whatsoever that I can detect. Most of them just look angry. Doctors were competent food was okay and my urologists assistant Angela was off-the-charts amazing!!! One smart lady and very professional. I put a review on here years ago and it got removed and that upset me. Every time I drive by this place on my way to my vacation spot scuba diving in the keys for the winter months I cringe and think of that place and what happened to me there. I finally pulled out my IV and just left. I suffered from sleep deprivation terribly because they are not concerned about your sleep or how much noise they make or how many times they come in the room because a broken piece of equipment is beeping. They let other family members just stay in my room I shared the night with THEIR family and Im trying to sleep while in the middle of the night these people are talking. Ever hear of visitors hours? They wouldnt enforce it. Unbelievable. When youre trying to heal you need more sleep. Never again!

Avoid it at all cost no service everyone its unprofessional

This is by far the worst hospital in Florida. I have had 4 family members pass away from this hospital and I am pleading you all not to send your loved ones here. I’ve seen it first hand with the poor care they provide for their patients and the risk management department is garbage, they never answer your call. AVOID this hospital at all costs.

Went into information entrance to ask where to find a department and my mom simply asked if he spoke Spanish and put his cell phone down that he was probably texting on and said “yes” and when she tried to ask where the department was he rudely pointed in 1 direction and went back to his phone. Horrible customer service especially to have IN THE INFORMATION ENTRANCE Of your hospital!! If your employees have no interest in giving good friendly service please let them stay home or have a serious talk with them to improve.

Staff needs to be reevaluated and replaced. We as a community need to start suing these corporations in Miami so they can train their staff better and replace the unprofessional individuals messing up the legacy of the place. EVERYONE HATES KENDALL REGIONAL BECAUSE THEIR STAFF IS RUDE. don’t be fooled by the area, you’ll get treated better in east Miami.

Quick and efficient admission process.The doctor and her assistant that perform my procedure were very nice and caring. In my opinion they were very competent and experienced. All in all, a great experience.

Excellent care in all processes before and after surgery. The hospital has an excellent and helpful medical team. I felt in the best hands at all times.May God always bless all health personnel. I also thank Dr. Manuel Penalver for his ethics and professionalism in all circumstances.

Couldnt be happier with experience at Hospital. Very clean and nice human service. Nurses were great.

The nurse Charisma Jackson who works in telemetry on the 5th floor is excellent, she does her job very special and makes the patient feel better just by seeing her walk in the door. Thank you there should be many nurses like her. I am finishing my career as a Registered Nurse, but I am also the wife of a patient that she had under her care at night and I believe that she is an example to follow, I want to be like her. thank you very much very good job

3 weeks after my mother was admitted still do not have medical records. Spoken to Risk Dept, requested records officially on 8/31, spoke to someone on Monday who indicated they were short staffed. My mother needs a second surgical procedure which is now delayed due to the delay of these records. Please stop the negligence and provide the appropriate information timely before lives are lost!

Horrible place! People die here from negligence! Been trying to get in contact with risk management but they never return my call! Stay away! Go to another hospital.

I wasn’t given my pain medication after surgery. The nurses argued with me saying that they gave me my medication and they did not. I felt discriminated against. One of the nurses told me she couldn’t help me get to the restroom because she was a small person and didn’t want to hurt her back. This was one of the WORST experiences I’ve ever had. I would advise anyone do not go to Kendall Regional!

Out there a lot a people have bad experienced about Kendall Hospital but I dont have the same view, I think the service is amazing. Every time I go to ER most all the time I get assisted by Manuel Yee and I think and I feel he is the most gentle, kind, humane, forgiven, lenient, benevolent and professional RN in this hospital. I believe this hospital have good personal and off course the RN YEE IS ONE OF THEM.

3.7 stars in google is too high. There is a reason your reputation is in South Florida is so low! My mother was discharged after emergency surgery with less than 12 hours under surveillance and is now back in the ER with fever and who knows what because no one will tell me what is happening. Since no one can come out to face me I had to call. The nurse can only say she is stable but no details of what has happened after the doctor told mother she may need a second surgery fix a mistake. I called the complaint department to see if someone can call me back with information since all of this is due to negligence. Still waiting by the phone. Avoid this hospital at all costs.

My son was in the Trauma ICU for nearly a month. The doctors and nurses were always ready to assist! They are amazing! Each medication he received they explained what it was for, the side effects, and everything to look out for. Every nurse and doctor on the floor was very attentive to his needs and actually cared. They allowed me to assist with everything that came to my baby so that I would be fully aware of what I would need to do when I was on my own with him. I really appreciate everything they did to save my son’s life and I am so grateful to them for wanting to do their job.

Great Hospital. From doctors and nurses all the way to support staff, everyone was amazing. You can tell everybody is there to make sure you get better, as soon as possible.

First time in this hospital. Overall a fairly pleasant and successful experience. Professional staff throughout. Only things annoying were the lack of English TV stations and the food always needed to be heated up. I also slept in a recliner because the bed gave me a backache.

I was treated by very compassionate doctors and nurses, they did all the necessary test and procedures to corroborate the diagnosis. They also explained to me every question I had.

I must complement Kendall Regional Medical Centers for being as professional as it could be, I must comment on all of the nurses from start to the time I was discharge they all are like angles from about soft gentle well professional. But one thing I must say is your kitchen and staff in the kitchen need to step up that will be the only department in the medical center I see not doing well check on that department before they send your repetitions down, but overall everything else was wonderful.Ravie Ramjattan

Dr. Marimon, the anesthesiologist, and ALL of the nurses were so sweet and patient with me. I had an unscheduled c section and they were attentive to me during the labor process and recovery process. They were also attentive to my husband and answered all of our questions

BEYOND EXCELLENT! I cannot say enough good things about this hospital. We are so incredibly happy with the care we experienced. Everyone we came across was professional, intelligent and had an overall amazing aura, attitude and personality. They cared SO much about my little godson. The PICU team was INCREDIBLE, we received amazing care from all of the excellent and responsive nurses, doctors and more. They have a child care specialist who is really just an amazing, good hearted individual. Her name is Arianna and she does so much to make all the kids happy, including my godson. My sister cannot stop raving about the incredible care she received. They really do care about their patients, they give out little teddy bears and have a whole bunch of games, including TVs and video games which is so perfect for youngsters! They never get bored! And not to mention the amazing care received by the pediatricians. Everyone on staff was very hands-on, responsive, and proactive. They were also gentle and loving with our little one. The food was also very good, it did not seem like hospital food! The rooms were also brand new, beautifully redone, very spacious and very organized. It really did not feel like we were in a hospital! We really appreciate this so much! Thank you to the team at Kendall, we cannot say enough INCREDIBLE and WONDERFUL things about this great hospital! Keep up the amazing work!

The experience was very positive. The professionalism from the nurses and doctors was at every step of the hospital stay. The nurses were very attentive and the doctors were informative.

Your staff is amazing; they are caring, knowledgeable and extremely helpful. Starting with my nurse the moment I was admitted to the nurse who personally brought me downstairs safely in a wheelchair even after his shift had ended. Nurse Jorge was checking in on me, to make sure everything went as planned. I am deeply grateful.~Delfina Sierra

If I could post a 0 I would. This is the worst hospital ever. I was here for 16 hours and Im still waiting on the results for several scans they did. They had me on oxygen when my oxygen level was fine, they didnt put on the oxygen reader correctly on my finger. Then after my wife had been here with me all that time they tried to tell her to leave at 3:30 am so they could give me a room after telling her she could stay with me at all times. They never told me what was wrong and one doctor after readjusting the oxygen meter said he fixed me and didnt come back. The rooms were dirty and the staff was incredibly rude.

I had not heard good things about KRMC .So I was more than suprised to find a very professional staff who were fully human in the way of caring and concerned for my needs in every way.Excellent job in caring & concerns as well as thoroughly professional in accomplishing it. .Thank you KRMC .BRAVO !Tom OBrien

Great service,I went for an ultrasound and the whole deal was a pleasant visit, keep up the good work.

I know in the past this hospital hasn’t gotten the best reviews and I was quite apprehensive to be admitted. What I can say is that I received the most amazing care I have ever received in any hospital in South Florida. Good enough to make me write this review. From my room to the medical staff and especially the nurses. I couldn’t have asked for better care.

Worst place to take your love ones unless you want them to be killed. My dad was admitted in that hospital with Covid and I called every day to check on him . No one I mean absolutely no one in that hospital had any empathy when we speak to them. They act like we was a bother and handled it poorly. They doctors never call us back or FaceTime us when they said they were going to. The day he passed they called us two hours beforehand and said that his heart stopped twice and for us to let him go because he was suffering; I begged the guy to see him just in case he passed and also told him we was not ready to let him go and my family was waiting on him including his 7 grandchildrens he said no we cannot see my dad but called us to let us know he passed. I believe they let my pop go. And he didn’t matter it was not their decision to make. Just don’t go there I do not want anyone to go through what we all going through, he was my only parent and I didn’t mind taking him somewhere else where he would be cared for properly; to add the icing on the cake we asked for him to be transferred because they sounded frustrated when we asking questions the doctor become defensive and said no he would not transfer my dad but left the hospital once we got there to see the body and left three stuttering doctors telling us what they think happened. No straight explanation or anything just what they think and different stories. It’s a shame that we lost my daddy this way. He was our only parent and our family. I wish I could give one star. 000. Just plain sad. Don’t go there.

Dr. Tyson Jackson was the absolute best doctor that tended to me in the ER. If it wasn’t for him, my MC experience would not have been the same. So thankful for him.

I couldn’t be more impressed and grateful for the quick action a d immediate service of the Burn clinic team and surgical staff.My son was booked immediately and surgery the same day for sever burns to his hand. Dr. Mir and his tram communicated everything extremely well and gave me a follow up plan.Even the child wellness assistant was gentle and attentive to sooth my son.I’m very grateful to the whole team

The attention was excellent. Great staff. Ten stars

I was admitted to the behavioral center and I have to say that, over there, I felt amazing. All of the nurses and people working there were incredible, really caring about their patients.One thing that would have made it better would have been giving us access to therapy in site instead after getting out. Also changing the programming on the TVs to something more interesting and relaxing instead of News 24/7... there’s people that literally ended up over there because of the news and the anxiety it produced.

My father is admitted at Kendall Regional Monday morning. Absolutely frustrated with the hospital, service , staff (doctors and nurses), very bad communications with the family members. Very bad services, no compassion or empathy with the love ones, my father is alone and we dont have any updated from the doctor. Please dont go to this hospital, next time we will make sure my parents are sent to a different hospital.

It was a great service. I had a small surgery but everything was great. My only concern was the anesthesia for my body. I had a little pain.

I personally cant thanks enough KMC and their great group of Professional Doctors, Nurses, and Technicians for going the extra miles and saving my wife life. Your hospitality, and professionalism was above and beyond. Daily briefing and updates, was done in plain language that even a kid could understand it. According to wife the food was very Hospital design-build food :) this is only reason yall dont get 5 stars, but 4.5 Stars.Our Thanks to Dr. Karina Diaz. MD, Gonzalez Jose L MD, Zapata Daniel I MD, Gonzalez Javier MD, Garcia-Rivera Ricardo MD, ARNP Morejon Jorge A, all RN, Technicians and cleaning crew were nothing but the best!!Kudos! keep up the great work and God Blessed you all.The Coopers - South by God Carolina.A Week Vacation that did not happen but a Miracle did Happen!Thanks You Again for our Great Wedding Anniversary Stay at your Facility!God Blessed!

I spent 4 days due to surgery for acute diverticulitis and the staff was simply terrific. They really took good care of me and whenever I hit the button to call the nurse she showed up within two minutes.

My experience was absolutely wonderful. From the moment I entered the emergency room, was admitted to 5 West, and then had surgery the following day. Everyone from the nurse in the ED , 5 West, preop, PACU, and surgery itself. All the physicians, residents and the general surgeon were wonderful. I know people complain about Kendall, but we have nothing to envy from the competition. Everyone was very friendly and accommodating as well as professional in their explanations on my plan of care!Thank you for everything!

It was a wonderful experience and everyone that passed my bed acknowledged and greeted me.I may have a follow up procedure and I will choose Kendall Regional once again. Thanks

I went here for an appointment with Dr Gotman. I was very please at the service I received upon my arrival at the clinic. I was received by the front desk secretary Enrique. He was very nice and polite and accommodate me since I was unable to walk very well. I was unable to wear closed shoes due to an infection in my big toe. When Dr Gotman saw my toe she immediately said “ I need to take care of this today” a procedure she usually never does on the first visit. She saw how much I needed help and she did not think about it twice. Dr Gotman proceeded with the procedure and it was a total success. In less than a week I was able to walk and my toe heal so well. I’m so please and thankful I found her. She was very patient, kind, friendly and an amazing professional. Thank you again!!!

If you ever have to go to this hospital and have to stay in the med surg floor, nurse Lisandra from 5w is the best of the best, I have been to this hospital several times and had never seen such a compassionate person with such a great attitude towards her patients. Since the moment I was in her care I felt at ease knowing that I was going to be well taken care of. It’s difficult to find persons with that much dedication, I’m truly blessed to have had Lisandra as my nurse.

For first time I thankful for the great service I had, everyone was really caring about me and concern about my health, I guess Kendall Regional Hospital has improved a lot and I hope it’ll get better. Thank you Dr. Medrano and hospital staff for being super friendly, caring.

Worst experience Ive ever had. Staff does not communicate nor do they care. Patient was in ICU for a week and nothing was done. No information or status update given. When finally given some information it was either incorrect or staff couldnt confirm doctors orders. This led to the worsening of a condition that was unrelated to the visit. All they really did for the patient was stuff him with painkillers for a week. Unless you want your insurance milked or have a death wish SKIP THIS HOSPITAL.

This is the worst hospital in Florida! My father fractured his hand and back everything came out fine but we kept on calling and calling and the lady’s that answered the phone were rude and would hang up on us. We were worried about my father not knowing anything.

I had a great experience. It was my first time at the center so I didnt know my wa around. The staff was very helpful, walking with me to the locations that I needed to go, making sure that in understood everything that was going to happen and making sure that I was comfortable. They took great care of me.

Seeing that it was my first time and experience at Kendal Regional, My doctor, nurses, even the Anesthesiologists took great care of me.There desires and concern for the well being of the Patient was first priority. I appreciate all that they do, we need more first responders as dedicated and transparent as those at Kendal Regional, who take there jobs serious with the upmost respect for their patients and dedication of there duties.Love you all.💕💐

Such a wonderful experience at this hospital, I just had my baby boy via c section on 5/14/21 and I am so grateful for all of the love and care from the Doctor who performed my c section Dr. Marimon to all the other Doctors who assisted, nurses, assistants, students, nutritional staff, janitors.Everyone was wonderful. My baby, husband and I had great treatment from everyone, they even gave us a special meal to celebrate the arrival of our new baby which made us feel so special and loved.I am so grateful for every detail, for every person who made sure my baby was doing great at all times, and who made sure our stay here at the hospital was comfortable and made sure I was doing good as I recovered from my c section.Thank you @KendallRegionalMedicalCenter for your excellence, for your care and attention during my stay at the Hospital. I am overwhelmed with gratitude for all that you do to make sure my experience was a great one.

The OBY floor was amazing! The staff are great, I felt I was at home for real. The staff from the OR was super professional, nice, I dont have any complaints...super happy with the experience.

Big change compared to my last visit! A positive change that felt like the staff actually cared. They handled the situation quickly and continously followed up to make sure I was okay. I appreciate the major improvement everyone! 🙏Sherry

I can not be more thankful to my incredible team of doctors and nurses, they saved my life and gave me the best care anybody could ask for. Thank you !!! 🙏

Hospital staff was awesome and friendly. A special 5 star ratings goes to the cool nurse Marco on the 2nd floor, his awesome technique kept a smile on my face while in pain. He also inserted the IV needle seamlessly and it was pain free.Keep up the good work, may God bless you all.

Horrible customer service! My grandma is there now AND THEY DIDNT EVEN OFFER HER BREAKFAST I’m so worried for her. She can’t walk and can barley see and want her to press the nurse button to use the bathroom when SHE CANT SEE HORRIBLE. Incredible how bad treat patients. ALSO HEARD THEM MAKING FUN OF OTHER PATIENTS. SMH

My wife and I are very happy and pleased with the service in Kendall Regional Medical Services. From the workers that clean the room , delivery the food, nurses and doctor all of them are amazing team that work together in harmony to delivery the best medical service to us, even the chef sent a special dinner to celebrate the born of our boy! I can’t find words to express our satisfaction to doctor Marimon and all the staff that made possible delivery my baby in a safe environment and also very healthy boy. We never in our life had a true and top nosh medical care. Thanks

Horrible, my doctor in charge that day all she could say was “ we can’t do nothing” me working as a nurse new test could have been done but she kept repeating her self as “ we can’t do nothing my friend I wish I could help you” she ended up discharging me and a few days later more symptoms started to develop. I ended up going to UM hospital and I was kept in hospital with my Iv and treatment for a whole day. To discover I in fact did have a bacteria on my sinuses that was in fact spreading in my eyes and eyes. The doctor in KendallCould have prevented all this from happening if she actually did her job and stopped offering me tramadol and anti anxiety medications.I’m not paying a dime for this horrible service.

Last Thursday I had a Shoulder Dislocation at 11PM.The ER department treatment with so much love, this two doctors WALKER SULYNN AND FORD CARISAA were totally AMAZING, I dont have words to express how GRATEFUL Iam about this two doctors and how PROFESSIONAL they were about my health. I will always remember this experience and this medical staff, THANKS!!

Where to start. My husband was taken by ambulance to this hospital unfortunately we asked to be transferred to baptist since most of his primary cardiologist were there but because of the emergent case they had to transfer him to Kendall regional. His congenital heart disease explained to full to Dr. Stewart. He said he would help with his valve we were scared but we went on with the surgery. What a complete disaster. We only saw Dr. Stewart before the surgery and not once I mean not once did we EVER see him again after the surgery instead of checking up on his patient who had a major surgery we got nothing. One night my husband wasn’t doing well the icu nurses were running around trying to save his life and I over heard them saying they couldn’t get ahold of Dr. Stewart. How can a physician not follow up with his patients. It was a scary situation to begin with and I felt like this surgeon had no care for his patient. I hope this serves as a warning to anyone who is going to do any open heart surgery at kendall to stay away. You’re better off at baptist where their surgeons actually come in and check on their patients.

Worst experience ever. The emergency reception has 3 people and only one was working while the other two sat and gossiped. Unprofessional facility, if u are pregnant do not go there. Even in the back they talk to u like ur dumb. I had to walk out and go to another hospital because they made me cry. Definitely not giving birth here.

ER staff and Burn clinic staff were helpful and professional. Minimum wishing times, excellent service. Thank you for all you do.

We had an outpatient procedure. We were told to arrive an hour and half early for registration. During the week before the appointment, we received four emails and a phone call to complete our registration forms early. All forms were signed online and information was provided during a phone call. The rep said we still had to show up at the time we were instructed. The registration process took less than 8 minutes. We had to sit in the ice cold waiting room, during a pandemic for over an hour. The registration clerk, who was super nice, called the Deparment to tell them that we were ready early, but because it was shift change, we had to wait a few minutes. Apparently, the off going shift didn’t tell the oncoming shift because we waited the full hour and a half. At ten minutes past our appointment time, I asked registration to call the Department again and ask how much longer. Within two minutes we were brought to have our test done. The employee said they had no idea we were sitting there!This is NOT your first day as a hospital. And this type of nonsense is unacceptable. You need to tighten your ship and improve your procedures.

I fully understand that we are going through very hard times at the hospitals right now but that does not excuse that a patient has to be in pain because no one can bring them a pain medicine, that is unacceptable, and the only reason why I don’t go right now and pull my mother out is because the excelente doctor that did her surgery today, highly recommended us for her to stay, but I fell that it is really worthless because she is not having the proper care that she needs, and the only reason why I’m giving 2 stars is because her doctor is amazing.

I would like to thank Lazaro Gonzalez from Nuclear Medicine for helping my mom. He is a wonderful person, a true Healthcare HERO! In addition, he is very professional. I believe that more employees should be like him.

Excellent care, staff is compassionate, attention to details was very consistent. I was truly impressed.

Excellent service, excellent team, everything was very clean. I’m very happy with Everyone

I have lived in Miami for 20 years and have heard so much about this hospital. I went to a different ER that sent me here for further observation and testing. Let me tell you when I say I have no words to describe the sanitary conditions and lack of customer service/bedside manner. The dirtiest and most unsanitary hospital I have ever been in. I was there for 3-4 days with liver issues, and they never changed the sheets. The sheets were yellow by the time I left. Nurses are not attentive at all, and some dont wash their hands. This place is a health code violation and has to be shut down. The service was so bad that the guy right next to me who had a heart attack and was supposed to stay for about a week left after 2 days because of how bad he was treated. I would never in a million years send a loved one to this hospital ever. Even after you complained to the staff about the service nothing is done, and you are just forgotten about. It is insane that a place like this is allowed to even serve the public. They had people on stretchers IN THE HALL and not getting service; mind you some of these people are sick. This was the beginning of the global pandemic, and they had people packed like sardines.

There is zero communication between the nurse/doctors and family members. I had to walk into the ICU Directors office to get an update on my mom after 4 days of her being at the hospital. You also have to be on top of the nurses when it comes to hygiene care for your family. I walked in my moms room one day and she was full of ants, the pad she was lying on was full of urine and the floor had drops of blood and dirty towels. I was HORRIFYIED! Of course after I spoke up and complained, the entire room was full of nurses and the cleaning personnel. I feel bad for people who do not have family members there daily checking up on their sick and loved ones. If it wasnt for me being there everyday, my moms room wouldnt have been as cleaned and my mom would not have been treated the same way. Because of my presence, she had clean sheets, she was bathed and well taken care of. Not the best hospital but i know this comes from the Leadership from the top.