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Hardin Valley Family Dentistry
10330 Hardin Valley Rd, Knoxville, TN 37932, United States
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Ch
Review β„–1

Dr. Abby and her staff are always amazing and patient with my three littles. They always assure the kids are comfortable, today my four year old had her first filling and thanks to good staff, my little girl left happy! They love the little treat box when they get done doing good! Most kids dread the dentist, however, my kids always look forward to their yearly exams and cleanings. 😁

Te
Review β„–2

Always professional and very polite. Went in for a filling and every step was painless and easy. Nobody enjoys going to the dentist for work, however if ya have to go i suggest HFD all day. They make any procedure or visit comfortable. The dentist and staff are all superior.

Jo
Review β„–3

Years of grinding my teeth at night had taken a toll on smile. Dr Roach and Stacy did a great job. I now have a temporary while I await my crowns. I put this off out of concerns of pain and cost, but they took care of both those issues. I look forward to getting my permanent crowns.

Za
Review β„–4

I spent over a decade without dental insurance or care. 😢I was slightly ashamed, embarrassed, and quite frankly didnt really know where to start.I listened to many recommendations, and gave Hardin Valley Family Dentistry my trust.On each visit, Ive been blown away by the customer service, cleanliness, and professionalism.Dr. Abby Roach operates a welcoming practice, with a modern feel, and still manages to make FRESH CAKE BALLS FOR HER CLIENTS! 🀯If youre needing dental care, or dont LOVE the dental care youre currently getting, then Id suggest trusting them with your next visit too.

Ca
Review β„–5

I always get good service. Just really had teeth cleaned. Dr Roach really hasnt worked on me. Hygienist was good.

Sh
Review β„–6

My family loves Hardin Valley Dentistry! The staff is amazing and caring! It’s family oriented and they make the experience personable every time!

DA
Review β„–7

The office staff is very friendly, accommodating, and professional. The dental hygienist who cleaned my teeth last visit was amazing. The only reason I didn’t give a 5, is I haven’t had any dental work other than cleanings in 40 years. I had forgotten the process of filling a cavity. A short explanation of the procedure would have been nice. I just like to know a little about what is going on and how long it will take, etc.

Je
Review β„–8

This was such a positive experience: the receptionist was friendly; the hygienist was knowledgeable and good at her craft. The dentist was kind and appears dedicated to excellence. I come from LA. My last dentist tried to convince me I should have a crown redone although the X-rays showed no need to do that and I was in no pain. It is such a joy to find so many ethical people in Tennessee!

Li
Review β„–9

This office is very clean and the staff is very nice! The hygienist ( Derek) that cleaned my teeth was so knowledgeable. I’ve always been anxious at the dentist but he made me feel at ease. As far as Dr. Roach I didn’t get a real feel for her, she seemed a little rushed but was kind. I will definitely recommend this office to anyone I know. For once in my life I am not dreading going back in.

Je
Review β„–10

Excellent dental work. I can tell my dentist cares about getting it right and keeping your teeth in good health and looking great!!

Do
Review β„–11

Everyone is so very nice and professional here. Clean and technologically up to date. I recommend them to everyone!

Fr
Review β„–12

The staff was really welcoming and kind. Organized and clean office. Very thorough. Glad Ive started going there!

An
Review β„–13

My daughter and I just left the office after another provider walked away from a practice without notice. We were now in need of a new hygienist and dentist and this office got my family and I ok on very short notice. The service is awesome and the hygienist is very thorough. Dr. Roach and the entire team were pleasant.

wh
Review β„–14

Lovely staff! Friendly, efficient and knowledgeable. My teenage daughter also enjoyed the same experience. Happy to have chosen this group!

To
Review β„–15

Abby Roach and the entire team are great. They are professional, courteous, and friendly. They know who you are and take time to engage. They have helped me immensely with a variety of dental work including crowns, fillings, regular cleaning and even a couple of extractions. I would not even dream of going anywhere else. I would highly recommend anyone who is looking for a dentist to reach out to Abby and her team.

Ri
Review β„–16

Awesome experience and professional staff!

Ar
Review β„–17

Best dentist I’ve been to so far. No complaints, staff is friendly and professional.

An
Review β„–18

I would highly recommend Hardin Valley Family Dentistry. I loved how quick and efficient the reception was. The hygienist was very nice and made sure I was comfortable and well informed. I look forward to my next visit.

B
Review β„–19

This dentist office has the nicest staff! Everyone from the front desk receptionist, to Derek and Dr Roach made me feel extremely comfortable the whole time. They answered all questions about my teeth and provided very kind guidance. Thank you!!

be
Review β„–20

I absolutely LOVE this office! Everyone is so personable. They listen and want to help. Your comfort during any procedure is top priority and making sure that youre well taken care of. Would highly recommend if youre looking for a new provider.

Da
Review β„–21

Excellent experience. The staff is wonderful!

LE
Review β„–22

I absolutely love Dr. Roach and the entire staff, they make me feel so comfortable and at ease. I’ve been to a lot of dentist but I’ve never been to one where the entire staff are so nice and make you feel like family.

Da
Review β„–23

Im gonna sound like a broken record. However, like so many others have said, Dr. Abby Roach and her staff are great. From the time I first called and asked about being a new patient to today when I had a chipped front tooth repaired in about 30 min. they treat me like Im their only patient. Obviously, by these reviews Im definitely not!. If they are taking new patients at the time I would recommend Dr..Abby and Hardin Valley Family Dentistry.

Sa
Review β„–24

Going to the dentist is not a fun thing to do, but Dr Roach and her crew are personable, caring, and knowledgeable. They deserve all of the stars.

Ri
Review β„–25

This was my first appointment after my previous dentist retired. I was impressed by the friendliness of the staff, the cleanliness of the office and Dr Abby and her staff. Also, the location is very convenient too!

Am
Review β„–26

The staff is always so kind and friendly. I have never had to wait more than 5 minutes to be seen. The office is clean and bright. I would highly recommend this office!

Er
Review β„–27

I had my first appointment at Hardin Valley Family Dentistry and it was a great experience. The staff was very friendly and professional. I highly recommend this office!

Ma
Review β„–28

Rebecca is who I saw first and she is welcoming and friendly. Derek is an excellent Hygienist and put me at ease right away. Fun to talk to when he’s not working on your teeth! Dr Roach is very friendly as well and professional We are new to the area and feel fortunate we found Hardin Valley Family Dentristry.

Co
Review β„–29

Dr. Abby Roach and the whole entire staff are the best!!! She fixed my chipped tooth, answered all questions and the staff was friendly accommodating and even got me in two hours early! Thank you all!

Jo
Review β„–30

They were amazing. They took care of me on short notice despite some difficulties. Would go again! If you need any road trip Arizona recommendations feel free to ask.

Ch
Review β„–31

Wonderful people at Hardin Valley Dentistry. They are professional and caring. They went the extra mile for me when I needed emergency care on a Saturday. Their excellent care continued through out the course of my treatment. I can not speak highly enough of this practice . Thank you for caring for my dental needs as well as that of my family.

Li
Review β„–32

I love my new dentist & the Hygienist. They were compassionate and kind. They took their time and didn’t feel rushed. Very blessed to have found them.

Ca
Review β„–33

Its great to find a dentist you can trust. Dr, Abby and her staff are great!! Very informative and helpful. Modern office, extremely clean.

Ra
Review β„–34

This office is top notch! Everyone was very professional and friendly. They took time with me and I didn’t feel like I was just another patient. Thank you guys for a wonderful first experience in your office and making me feel comfortable!

Ro
Review β„–35

Wonderful experience. Great facility and staff!

Me
Review β„–36

I literally couldnt ask for a better Dentist and staff! Highly recommend!!! Office is beautiful and super clean! Was treated as a person and not another patient. Was the best Dental office and staff in my 34 years! Thank you guys so much! Will be back in January :)

Je
Review β„–37

Great customer service experience

Ni
Review β„–38

Dr Abby and her team are amazing! They make you feel so comfortable.

BL
Review β„–39

Dr. Roach and staff are excellent. I had a broken tooth and they got me took care of next day and my new crown 2 weeks later and its a front tooth that matches and fits perfectly. They are very polite and want to help. I was offered a filling for less money as I didnt have insurance which I thought was treating me like family. I very highly recommend this business we are customers for life.

Be
Review β„–40

The staff is very friendly and I got in and out quickly. I had to bring my baby with me when I went in for a cleaning. She started to cry and the staff helped by walking her and keeping her entertained. They did not seem bothered by it at all. They are also easy to schedule with.

Ra
Review β„–41

A very pleasant experience. Friendly staff, professional with great people skills.

Sh
Review β„–42

Wonderful staff. Very welcoming and positive. Did a great job getting my teeth cleaned and making a plan of action for my future needs. 10/10 😁😁😁

Ta
Review β„–43

The staff is amazing! Everyone is very friendly and knowledgeable. Mac was my hygienist and he was great..

Na
Review β„–44

My new dentist office! As soon as you walk in you are welcomed, dental assistants and doctor are very nice (and very patient). I’m afraid of needles and needed to get a filling, honestly this was by far my most comfortable I ever was in getting one. No pain πŸ™‚Totally recommend this place to everyone i know now.

So
Review β„–45

I really enjoyed my cleaning at Hardin Valley Family Dentistry! Terry was fantastic. All the staff were welcoming, friendly and professional. The office was very clean and well ran. I highly recommend this office.

An
Review β„–46

Everyone is friendly and professional. They got me in quickly and have worked to schedule appointments that fit with my busy schedule. They are easy to reach and follow up quickly. Thank you all so much!

Ch
Review β„–47

I’m going to be real. I’ve always HATED the dentist. Not. This. Office. Super Gentle, great job, runs ON TIME & always remembers me and things about my life, despite only seeing me twice a year. Great place!

Al
Review β„–48

This is one of the nicest offices I have went to. The staff is friendly and helpful. It was my first visit and they made me feel welcomed.

Je
Review β„–49

The staff at Hardin Valley Family Dentistry are wonderful! They not only care for your teeth, but also your wellbeing. They go above and beyond to take care of you. They are patient, kind, understanding and very professional. I do not dread going to the dentist anymore! They know what they are doing and they do it well!

Bo
Review β„–50

Service was very prompt, friendly, and personable. Took the time to explain what they were going to do and did just that (as would be expected). Dr. Abbey is fabulous as is her staff.

Ra
Review β„–51

Very pleased with this office. No problem getting an appointment.The staff is great, the dentist, Abby Roach did a great job. It was actually my best experience at a dentist. Ill be back.

Ka
Review β„–52

The best dentist office in Knoxville. I was misdiagnosed by another office and ended up having a tooth infection. Dr Abby was able to see me within an hour of calling when they were booked up for the entire day, and has helped me step by step with this current issue. I will never go to another dentist office in Knoxville.

Re
Review β„–53

Doctor Abby and her staff are wonderful. I am no longer scared of going to the dentist. I highly recommend Harden Valley family dentistry.

Fr
Review β„–54

The staff at HVFD were very caring and gentle. I get a little nervous going to the dentist and they helped me feel at ease. I’m new to the area and needed a new dentist. I have found my dentist and will look no further. Thank you HVFD team. You are the best.

Ar
Review β„–55

After 5 years of not going to the dentist, I went to Hardin valley family dentistry for a cleaning and evaluation - the staff are amazing and Dr. Roach is extremely kind and professional. I would absolutely recommend them and encourage you to visit, especially of you have any anxiety or fear of the dentist - they are extremely gentle and non-judgemental.

Ch
Review β„–56

Very clean and great staff. Felt like I was safe from exposure to virus here.

Mi
Review β„–57

Highest recommendation. Dr. Roach does outstanding work, very meticulous. Staff are always so nice and professional. Always very pleased. Thank you!!!

Sa
Review β„–58

Like many, I dread dentist appointments, and I get anxiety just with the smell of a dentist office and the sound of the drill and even cleanings. But my opinion changed when I visited Hardin Valley Family Dentistry recently. I’ve never been to a dentist office that made me feel so cared for and taken care of. I went in with an emergency tooth ache, so my anxiety level and pain were high, but they got me in right away and took great care to make me comfortable during the xrays and exam. I highly recommend Dr Roach and her staff!

La
Review β„–59

Great experience. They are competent, caring, and timely. I was in and out for a filling in less than 40 minutes.

Ch
Review β„–60

Incredibly helpful during a time I considered an emergency. When I asked a few questions, I was given a complete breakdown of my situation and referred to another office that could solve it. Ill definitely be back for routine visits.

Ch
Review β„–61

I love HVFD. Ive been using them for a couple of years now and couldnt be happier. Everyone is so nice. I just met Dr. Abby for the first time today and she was awesome! Couldnt recommend them any higher!

Sh
Review β„–62

Another wonderful visit at Hardin Valley Dentistry!! Brooke the hygienist was very professional & the office staff is always so friendly. I highly recommend Dr. Abby and her outstanding team!!!

Je
Review β„–63

When my dentist of many years retired I was nervous about going somewhere new but Dr. Abby and the staff there made it easy and non stressful! Great practice with friendly welcoming people providing excellent and kind dental care.

Ju
Review β„–64

Dr. Abby is great! The office is clean and the equipment looks new. She’s the type of person who cares a lot about her patients. I highly recommend her and her practice.

Je
Review β„–65

Friendly professionals in a light-hearted atmosphere - great for kids and adults! The front office is especially helpful when it comes to billing and procedures and more, no matter how many questions you have! Couldnt ask for more.

Sa
Review β„–66

I have high anxiety when it comes to going to the dentist and they made sure I was comfortable the entire time. Thank you for making my visit a positive experience.

Mi
Review β„–67

Dr. Abby has always taken great care of my dental needs. If youre new to Hardin Valley or just looking for another dentist I would highly recommend visiting this office.

El
Review β„–68

I had a wonderful experience at Hardin Valley. I needed a new upper denture, and Dr. Kherani did a wonderful job matching the bite to my lower denture, and the denture itself is excellent quality and looks incredibly natural. It took several appointments to get to the finished product, and I never waited more than 5 minutes for my appointment. Her staff is very knowledgeable and personable. I would definitely return for any dental needs!

EL
Review β„–69

Today was our first experience at Hardin Valley Family Dentistry we were very pleased! My daughter is 5 and Rachel did the best cleaning and was so patient and gentle with her and Dr Abby was very sweet!

Pa
Review β„–70

I appreciate the staff, there always very pleasant. Theyre always there for me. Abby Roach, is an outstanding dentist. Im glad Im one of their patients.

Te
Review β„–71

Very friendly, caring and compassionate staff. The hygienist I had was excellent!

Ma
Review β„–72

TOP Dentures dont fit .To big for mouth AND LOOK LIKE THE BUCK TEETH .THEY CHANGED DOCTORS WITH NO NOTICE .NEVER GAVE FOLLOW UP APPOINTMENTS .TO LONG TO GET top DENTURES . Never got bottom dentures .ASSISTANTS DONT KNOW THE EQUIPMENT WELL ENOUGH .

Mi
Review β„–73

Great facility and excellent care!

Br
Review β„–74

Had a filling come loose.Called and they got me in the next day.The dentist and her assistant as well as the front office staff (rebecca) were more than gracious and courteous. I was in and out in less than 45 min. They always greet you with a smile and it is not fake. Dr.karani left and this new group that replaced her is top notch.Nobody likes going to the dentist(its a fact)But if you do have to go, i recommend Hardin valley dentistry. Every experience is customerOriented.

Br
Review β„–75

Under new ownership. Dr. Abby Roach is great. They made me feel like family.

Jo
Review β„–76

On time. Professional. Thorough. This is quickly becoming my new dental office.

Ch
Review β„–77

Thorough confident work, very knowledgeable. Very thoughtful about the patients comfort level, which is good to have at a dentists office.

Le
Review β„–78

Dr. Abby and staff are so friendly! They always make you feel comfortable and do great work!

Br
Review β„–79

I really enjoy Hardin Valley Family Dentistry. I was scared by dentist at a young age. Dr. Sonia Kherani and Now Dr. Abby have made my dental experience amazing! I dont mind to get my teeth cleaned or small dental work done. Dr. Abby completed two fillings for me last week, and I didnt feel a thing! The staff are so friendly, and professional and always working with me. I highly recommend Dr. Abby to anyone looking for a dentist that truly cares about her patients.

Gr
Review β„–80

Tooth hurt after she did filling, could not schedule to fix for a few weeks until I threatened to go elsewhere. had first appointment of the day and as I sat in the chair for 15 minutes I watched her pull up and walk in. Apparently her time is more important than her customers. Then she would not fix the filling only claimed it was my bite, then grinded my teeth down. She lost 5 patients that day. Steer clear of this place.

Ch
Review β„–81

Extremely personable and friendly staff. Makes going to the dentist not an entirely dreadful experience.

Ka
Review β„–82

They were so nice there and helpful with my fear of the dentist.

Al
Review β„–83

Have been coming here for a couple years now. I would definitely recommend Sonia Kherani. She takes care of cavities early so that when they need to be fixed it is an easy procedure.

Er
Review β„–84

The staff has always taken great care of me. Dr. Fox is awesome. Family friendly and professional.

Ma
Review β„–85

The timekeeping is extremely poor and they don’t seem to care. My wife dropped them last year because she was unhappy with the cleaning and polishing. I decided to stay with them, because they were close to work and I thought they did an OK job. Yet again last week and today, I was sitting around waiting for an appointment and when I complained they asked me to reschedule with another dentist. Apparently I was always complaining but if they kept their schedule, this wouldnt be an issue. I hasten to add that they injected my gums just before informing me. Very unprofessional and cowardly and I obviously won’t be recommending them. I assume the review won’t be published for very long.

Mi
Review β„–86

Dr. Abby always takes wonderful care of me when I visit. I would recommend her to anyone.

La
Review β„–87

The front desk lady Rebecca was so nice. This office made everything so easy for me.

Br
Review β„–88

Staff was extremely friendly. Dr. Abby made the experience easy and enjoyable.

Ti
Review β„–89

I had my first cleaning and exam done here. The office was clean and the staff friendly. Dr. Kherani was very polite and seemed very knowledgeable. All my questions were answered.

An
Review β„–90

Very efficient, clean, and friendly. I enjoy coming to Hardin Valley for my dental needs.

He
Review β„–91

All the staff are really nice and professional. And they work well with kids.

Sc
Review β„–92

Very friendly place, does quick & efficient work A+.

Al
Review β„–93

Both of our kids are Autistic with sever ADHD and the staff here are wonderful with them.

Ab
Review β„–94

Wonderful establishment, all the folks are super nice and professional, and my teeth are squeaky clean! 10/10

be
Review β„–95

Dr. Abby, and staff always provide exceptional dental care and make me feel at home each appointment! Very professional and caring.

Sq
Review β„–96

I have never had a scheduling problem. In fact, once I needed to move an appointment up by a week. I called in the morning as soon as I knew. They put me on a wait list, and sure enough, a couple hours later someone called to cancel and they called me back and got me in that day! Also, one time my daughter forgot she had an appointment and they found out 2 hours before the scheduled time. They let someone else take her slot, and kept temporarily moving her to slots later in the day until finally she was able to come in. This saved us the no-show charge.The hygienists are thorough and gentle. Dr. Kherani is professional, humorous, and personable. She remembers details about my family, and asks me about updates every time I go in. I like Dr. Kherani better than any dentist I have ever had in my 55 years.The entire office is spotlessly clean. It is also quiet. The equipment is the latest, and all files/x-rays are on the computer system accessible in each room so the techs and the dentist can instantly go back and compare things they think might have changed. They also keep up with what services my insurance will cover each visit, and ask if I would like, say, a fluoride treatment I didnt even know I was entitled to. I never feel rushed; everyone always has time to answer any questions I have.

Ca
Review β„–97

I’ve been a patient for nearly 10 yrs and thankful for the team of professionals who are led by a terrific Dentist! Highly recommend HVFD!

As
Review β„–98

I had an appointment scheduled for 3 weeks in advance, and called to confirm on October 4th, only to show up today to the appointment to be told that there was a miscommunication and the appointment was gone.I took time off work because I was assured twice that I had a 3pm appointment for today only to waste my time and work day.Horrible customer service. They just kept saying oh must have been a miscommunication. No regards for wasting my time.Looks like they lost a new patient.

Ho
Review β„–99

Great staff and virtually no wait time; same day appointment was definitely a plus!!

Jo
Review β„–100

I was having a lot of pain, and Dr. Abby was able to work me in on the schedule immediately. Great service, and friendly staff!!

Information
22 Photos
100 Comments
4.8 Rating
  • Address:10330 Hardin Valley Rd, Knoxville, TN 37932, United States
  • Site:https://www.hvdentistry.com/
  • Phone:+1 865-290-1661
Categories
  • Dentist
  • Cosmetic dentist
  • Dental clinic
  • Dental hygienist
  • Dental implants periodontist
  • Pediatric dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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