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Nutting Comprehensive Dentistry
6025 Brookvale Ln #110, Knoxville, TN 37919, United States
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Ca
Review №1

I was originally happy with the results and treatment i received at my 1st appt. Im non insured and even bought their Premium annual dental plan to continue to have upcoming work done. I had a general dentist that id seen for years but sought out Dr. Nutting with the hopes of having some cosmetic work done. After receiving my $ for that annual plan, the care they provided became poor. They did not return phone calls, they did not reply to requests for my records to be transferred after i chose not to go by Dr Nuttings treatment plan. She recommended that i have l all of my upper teeth pulled and let her make a full top denture plate. I did not think that that was my only option and preferred to have restoration work done. She refused to do anything other than her plan even though i was not comfortable with that. I then decided to get a 2nd opinion (totally within my patient rights) After consulting with an oral surgeon he also did not agree with her plans. he did not think that all the upper teeth needed pulled and said i only needed 2 extractions. After calling Nutting back and asking if they would be willing to do that, the answer was again No. I have been in the process of having the work done else where and during that time, i had a dental emergency with a tooth that Dr. Nutting worked on. Not only did they not return my call, but also refused to do anything to help with the emergency, reason being because i went to another dentist. The other dentist was my GENERAL DENTIST that recommended i see a cosmetic dentist in the 1st place. . Although i have already paid for their annual discount plan that they now will not refund. My biggest complaints would be the lack of or refusal to communicate in a timely manner and refusal to provide care to me just because i chose not to have the work she recommended done and sought the advice of another provider. Just Beware, if you do not agree with her care plan, you may be refused services in the future. I am now back with my general dentist to try to resolve the initial issues and although i am still considered a pt of Dr. Nuttings under their annual premium plan, i am unable to get any help from them. I feel as though it all boils down to the fact that i wasnt ready to go with her treatment plan at this time and sought a 2nd opinion. When i brought my concerns to their attention, i was barely listened to and the office manager had no plans of making things right or even apologizing. Dr Nutting herself was very polite at my visits and i did like her as well as the clinical staff but, her front desk staff and management have not been easy to deal with. There are lots of Dentists in the knoxville area, if you are uninsured and have to make compromises when it comes to dental care, i would recommend choosing another group. This group only wants your $ and does not care about the pt being satisfied. I do not work in dental care but i have been in the medical field for over 14 years. To me, this is unacceptable. I would give Dr. Nutting herself and her clinical team 4 stars but her administrative staff receive no stars from me. A front desk is the face of any practice and without a competent administrative staff, any practice, no matter how good the dentist is can ruin a clinics reputation. They need to focus on training the front desk on their compassion, empathy and understanding for others time and $. So i would never recommend this group specifically because of the administrative staff.

Am
Review №2

Dr. Nutting and team are the best. She always has great solutions to any problem of mine. The staff takes excellent care of my teeth and Dr. Nutting is always super conscious of pain or discomfort during any procedure, so I have not experienced either. I refuse to go anywhere else.

Ma
Review №3

Receptionist is completely rude and unhelpful.

Ma
Review №4

Dr. Nutting and her staff are excellent! During my recent appointments I’ve had a crown, a chipped tooth fixed, and several great dental cleanings. All of her staff took the time to explain the procedures while keeping me informed and educated on maintaining a healthy smile! They were all caring, honest, and on time… I’d recommend them to everyone! Mark

Wa
Review №5

Dr. Nutting is great Dentist. I have used her for many years. Her staff is very nice as well.

Be
Review №6

I went to several dentists in the area before trying Dr. Nutting. She was just the kind of dentist I was looking for, and I was exceptionally pleased with her, her staff, and her facilities. She is extremely competent and knowledgeable and skilled in addressing your issues, however, she will not try to sell you additional unneeded services. Also, my husband who had ALS received kind and compassionate care from Dr. Nutting and her staff. She will make every effort to go the extra mile. Highly recommend!!

Es
Review №7

The service is definitely good and they seem to know what theyre talking about. But I dont like the fact that I came in for a routine check up and had to pay a bill for $100. They just do things without telling you youre being charged for it and the insurance does not cover it. Then they told me my 2 fillings would be $400 (I took care of my fillings at another dentist for $60 with insurance). I wouldnt recommend them just because it seems like they try to bill you for everything and you can find the same quality dentist without being charged an arm and a leg.

Ma
Review №8

After not going to the dentist for a long time. I finally found a dentist that I will continue to use for a long time. Dr. Nutting and her staff were very professional, honest and caring. They took the time to explain the procedures so that I understood everything that was going on. I highly recommend the practice to anyone looking for a dentist

Ma
Review №9

Not only are the dental professionals at Nutting terrific at what they do, they are caring and compassionate. Highly recommend Dr. Talia Goldman and the entire staff. Lose your fear of the Dentist and go see them.

Er
Review №10

When I have an appointment with Dr. Nutting, I never have to wait long. They get me back when my appointment is scheduled. Everyone is so nice and professional and Dr. Nutting explains everything that she will be doing ahead of time so there are no surprises. Great dentist and staff!

Ki
Review №11

Dr. Nutting is a fantastic dentist!! She is so knowledgable and continues to learn the newest methods of doing things. She is very friendly and welcoming, as are the entire staff. When I show up for my appointment, I never have a wait. They always get me back right away. I used to dread going to the dentist. Thanks to Dr. Nutting and her team, that is no longer an issue. I would definitely recommend going to this office for your dental care.

El
Review №12

I love DR. Nutting and her team. They provide a wonderful environment to have work done to your teeth. They all make you feel extremely comfortable.

Da
Review №13

I was looking for a dentist and I am glad I found Dr Nutting. She is a wonderful lady and her staff are always pleasant and willing to do whatever it takes to make sure Im taken care of. I would recommend to anyone. David

Ro
Review №14

Dr. Nutting is very competent in what she does, but her front desk personnel need some lessons in empathy! I hope you have great insurance that will pay for unnecessary items because they like to charge you for things you don’t need, example an antibacterial rinse. Never have any other dentist I been to done this, it’s just not necessary. Plus just for a consult which they count as an office visit it will cost you $35.00 out of pocket, unless your insurance covers more than one. The three stars are for the Dr. Nutting and her dental hygienists. I give her front desk personnel a no star! I am now looking for a new dentist that won’t price gouge me. If you like to spend unnecessary money then go here, otherwise I would recommend looking around.

Ti
Review №15

She is a good dentist. Its not her quality work rather more customer service and communication. I was charged $25 to receive a quote on work and they are a bit slow.

Na
Review №16

Dr Nuttings Dental Hygentists were so friendly and welcoming! It is a very clean office and would recommend their office over any other!

B
Review №17

I couldn’t quit Nutting!

We
Review №18

Wonderful place!!! Recommend to everyone!!

Information
10 Photos
18 Comments
4.4 Rating
  • Address:6025 Brookvale Ln #110, Knoxville, TN 37919, United States
  • Site:http://www.nuttingdentistry.com/
  • Phone:+1 865-588-5761
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Emergency dental service
  • Teeth whitening service
Working hours
  • Monday:8:30am–4:30pm
  • Tuesday:Closed
  • Wednesday:8:30am–4:30pm
  • Thursday:8:30am–2:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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