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Bowden Eye Associates - Southside Jacksonville Location
7205 Bonneval Rd, Jacksonville, FL 32256, United States
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de
Review №1

Everyone was kind and professional. They got me in quickly for my eye problem. The doctor was great explaining everything to me.

Cy
Review №2

Very professional, friendly, and knowledgeable staff. I enjoyed my visit with Dr. K and Armani in the OpticL area!

Ji
Review №3

I would highly recommend Bowden Eye Associates. As usual, Dr K. hit it out of the park. She explains everything so I understand what and why she is recommending certain procedures and medications. Dont go anywhere else. Best out there!!!!!

Er
Review №4

The staff is always very courteous and helpful. Dr. Bowden is the man!!! He has the best hands in the business. Ive been a patient for 11 yrs and Im very pleased with the level of care I receive every visit!

Le
Review №5

Everyone here is friendly and kind. They all seem genuinely concerned about their patient’s health and well-being. It’s the reason that I have no problem driving an hour to see them, because it’s worth it. My first time going to them I got lost. They spent 10 minutes talking me in… that is above and beyond the call of duty and is a huge indicator of the kind of care you will receive.

Ho
Review №6

I love Bowden Eye & Associates. The staff is very pleasant, office is professional, well detailed and clean. Dr.Darbandi is very informative when it comes to the care of my eye needs. This office and staff never fails. Thank you Bowden Eye & Associates for making my visit exceptional.

Ja
Review №7

This was my third visit to this practice on Bonneville Rd the staff, and Dr Natasha Kryzanowski exceeded my expectations. I was treated with the quality care respect, and I was informed of the steps and processes every step of the way. I felt as if I received the best eye care possible. I would and have reccommend them to anyone that is in need of quality eye care.

pa
Review №8

Very detailed oriented, they look at your eyes from all aspects to ensure the health of your eyes. been going to them for several years now, they originally were the ones who discovered I had a torn retina. Im very comfortable with them looking after my optical health.thx

Mi
Review №9

I arrived 15 minutes before my appointment which was at 9:00am. I left at 9:30am without seeing anyone. I am a working person and I value my time. I am tired of showing up on time for my appointments and being made to wait for unreasonably long times to be seen. Today was a busy day for me and I had important meetings at work That I could not miss.

Di
Review №10

Check in fast, never have to wait long, tells you cost and whether insurance pays for it and if not what it will cost you. Each individual that works with you introduces themselves by name and lets you know what theyll be doing, all test are explained, all questions answered. When everything is completed the Dr reviews each step and goes over all their findings and exactly what they mean. If there are any problems all options are explained in detail and they will give you their recommendations. They were recommended by Dr at hospital during an eye emergency with my Dad, they did such a great job with my dad, I decided to go to them for a check-up.

Br
Review №11

I’ve had excellent experience(s) with frames & lenses at Bowden Eye & Associates; “Armani” is my go to Optical Consultant for frames and lenses - she is always professional and knowledgeable...I’ve continued to return despite switching to a Mayo Clinic Optometrist, because she is so helpful.She takes great pride in her job and I highly recommend her.

Ro
Review №12

They all take the time to inform you, in an organized way, about the ongoing of your exams, tests, and paperwork. Staff is highly professional and really care about their patients.

Ka
Review №13

Wonderful experience! The staff members are courteous, knowledgeable and efficient. Dr Bowden treated me for dry eye. My vision went from 20/50 to 20/20. I can not say enough positive things about Dr Bowden and his staff.

NA
Review №14

Good visit. My tech was Amber and she was very personable and efficient. Options for eye care were discussed.

Gi
Review №15

From the phone consult to check in , evaluation and checkout was an unexpected wonderful experience. Everyone was happy to be there & great at their jobs!! All accommodated me in every way. Its great to see that all employees their really enjoyed their work. Treated me like I was their Only patient. Love this place & all their smiles! ☺

Su
Review №16

Praises to Dr. Sarah Darbandi and staff. I recently underwent blepharoplasty, performed by Dr. Darbandi. WOW...I am beyond pleased with the results. There was literally no pain after the procedure. She and her staff took excellent care of me and made the whole experience simple. They walked me through the entire process with such professionalism and genuine care to ensure I understood what was going on. Dr. Darbandi as a person is amazing. There are not enough words to express my appreciation for her and the staff. If you are in need of this type of surgery or any other eye care, I would highly recommend Dr. Darbandi.

Eu
Review №17

Excellent service and very good doctor. The place is magnificent.

Pe
Review №18

During your visit if you feel youve been subjected to pushy sales tactics for treatments not covered by insurance, get a second opinion from another eye doctor. You might save yourself thousands of dollars.

Fa
Review №19

Excellent service by doctors and staff. Dr. Bowden and Dr. Krzyanowski provided excellent service.

Di
Review №20

Thats a badass place. They work miracles and everyone there is phenomenal. Your only gonna get the best service when you go to bowden. Frank Bowdens work should be one of the wonders of the world, because its truly life changing after he works on you

Ed
Review №21

Called back on time, thorough exam and explanation of prior visit vs. current regarding eye test; Dr. Darbandi was a sweetheart as always, offering to help with my short term disability forms. All staff members were courteous, professional and pleasant as usual!

Va
Review №22

Very nice people state of the art equipment. Dont forget to bring a duffle bag of money 😂😂😂 as i always say you get what you pay for TOPNOTCH SERVICE AND AWSOMVISION MONEY WELL SPENT 👍 😉 👌

Li
Review №23

Wonderful office staff, wonderful doctor, and Dr. Bowden explained everything in detail and spent a lot of time with me. Would recommend this office to anyone.

Ja
Review №24

I have been a patient at BOWDEN for fifteen years and my doctor, doctor K has been great. She’s detailed and very nice and i’m Very pleased with her.On my last visit I had a young lady who was just outstanding and was so competent and nice. Hope she’s around for a while. I think her name was Amber! . Just wonderful.

Lo
Review №25

Great experience, friendly staff. Got me in for a same day urgent eye issue . everything from Check in to being seen, to being referred somewhere else once we found out what was wrong was easy and the staff and doctor was excellent.

Pa
Review №26

I found out I had cataracts around September 2020 so my primary doctor suggested I try Bowden which is beside her office. I am 66 years old and never had seen an eye doctor so all this was new to me. I was overwhelmed with information originally when I arrived at my appointment however throughout the entire process of getting my eyes cleaned, tested , and prepped for surgery did I realize how important everything they did was necessary for a successful outcome. The front and back office staff at both Mandirin and Southside locations were and still are very knowledgeable, personable and definitely know how to get there jobs done in a timely manner. Doctor Bowden and his surgery staff are Wonderful !!! He is very informative and talked me through both eye surgeries with outstanding results immediately. Yes I still have to do eye drops for several more weeks and follow up test which I appreciate because my eyes feel so much better and I can see without eyeglasses !! I just love this Great team that work together better than most medical facilities and I have recommended them to everyone I know that needs to see an eye surgeon. Thank you all for such a great experience for me . You will continue to be my go to eye specialist !

Na
Review №27

Dr. Bowden was great when I saw him, but the office staff and their policies need some work. Theyve been pressing me towards surgery which I need, and they wanted to schedule it prior to Christmas. However, I needed one more test prior to having the surgery. I went in last week for that test and today when I tried to get the results, I was told that I couldnt been seen until 12/28. This is past when they wanted to originally schedule the surgery and will actually push the surgery into the new year so it falls under a reset deductible. No thanks...

Na
Review №28

Bowden Eye and Associates is always so welcoming, helpful and professional. Dr. Bowden is amazing. I received amazing results with my cataract surgery and corrective lens replacement. I can see better than I ever imagined possible.

Sh
Review №29

I’ve been treated at Bowden Eye & Associates for over 15 years. This is a very efficient and professional organization with a caring environment.

Wa
Review №30

Courtesy was refreshing and staff was delightful

to
Review №31

Excellent for all your eye care needs. The staff and doctors are all professional and put you at ease with their kindness and caring.

Br
Review №32

Saw Jess and Holly for the study and they were awesome! Very friendly and clean office, Dr. K was great and very professional. Im not super great with getting drops in my eyes, but they were very gentle and put me at ease. 10/10 would recommend, everything from the front desk to the techs made this a great experience.

Pl
Review №33

Tried them instead of usual eye doctor for over a year now. Today I tried to reorder contacts and could not do so on patient portal they provide. After 15 min on phone tech said script expired 2 days ago..... So I would just order pair to get by correct? but no. Cant order any till exam. But it gets better. I have appointment in November. So why have appointment in November if script expires before? So I have to make another$$$$?Previous doctor I saw there was not very pleasant and have learned has since moved on. Current doctor seems nice but wont be back with this lack of effort to be helpful. Its not the mistakes made that are issue it is how they are resolved. No offer for appointment ASAP, pair to get by with or just order some being scrip expired 2 days ago. No effort.Im back to 1-800-Contacts

Tr
Review №34

Clean and cared for office. Lots of choices for optical wear. Staff is friendly and knowledgeable. They take their time and listen to your questions. I never felt rushed in my appointments. Highly recommend!

Sh
Review №35

All I can say is wow everybody in there were professional very helpful I really felt as a new client that I was taking care of and cared about I would highly recommend them for Professional Services

Rh
Review №36

Everyone was professional and knowledgeable about eye health.

Ge
Review №37

I’ve been a patient of Dr. Bowden’s for many years. He’s an excellent doctor and his staff is always very courteous and knowledgeable. Jacksonville is lucky to have him.

Su
Review №38

I have been going to Biwden Eye for over 20 years. I started with Dr. Bowden and switched to Dr. Darbondi several years ago just to get in faster. The staff is very pleasant and easy to work with. Dr. Bowden and Dr. Darbondi are wonderful and very personable as Im certain the other doctors are as well. I would most definately recommend this practice. They really do care about your eyes.

Br
Review №39

The staff is amazing. Everybody was so friendly and the office was being wiped down while I was waiting. They also have this device that sanitizes rooms when they are empty so everything is completely sterile and you feel reassured when you enter another roomDr Darbandi took her time, listened to me about what I wanted done and gave me feedback.. She is so caring and gentle I would not trust anyone else to work on my face because as they say “you have to put your best face foreword”. I love the fact that I feel valued as myself not just “another patient”. Highly recommend

Fr
Review №40

Dr. Bowden is by far the best ophthalmologist in town!! He has great integrity and compassion, a true heart for the people. He has cared for my father for the past 26 years, HE IS THE VERY BEST!!!

Ta
Review №41

I was welcomed by a friendly and professional staff The visit was conducted in a timely manner. Staff took the time to answer all my questions. Dr. Bowden explained things in a simple manner that was easy to understand. I felt like Dr. Bowden and his staff were genuinely concerned about my healt.

li
Review №42

Bowden eye needs to acknowledge people and there are waiting first walking in the door. They could say we with you in a minute something like that. Also you really need some sharp frames

de
Review №43

The main reason for 3 stars is the lobby waiting time. They schedule too many appointments close together. To me ,this is about making money over patient experience. We waited over 90 minutes and was told they had emergency walk-in patients. I can understand to a point, but if you are accepting them daily., then allow that in patient scheduling.

Li
Review №44

I would highly recommend Bowden Eye & Associates to family and friends! My friends son took a fish hook to the eye and Dr. Darbandi took EXCELLENT care of him. The trauma caused his eye pressure to rise, which was very concerning, but she and her staff explained step by step what the plan would be going forward. Two months later he is doing wonderfully, pressure is normal, and now yearly follow up are all that is needed. We are very appreciative of the entire team at Bowden Eye & Associates!

Ma
Review №45

All the staff very nice and professional

Di
Review №46

I was suddely faced with a visual issue combined with a preexisting visual issue and needed surgery. Dr. Bowden and his team took good care of me and due to his on the fly surgery adjustment my surgery was not only a success it improved my vision. I am very thankful to God guiding Dr. Bowden and his teams hands.

Se
Review №47

Absolutely love dr darbandi and the entire staff at Bowden eye. My 8 year old has anxiety at doctors and they are always so patient with him and it really helps both of us get through it.

Gl
Review №48

Dr Bowden is the most caring, professional, talented ophthalmologist that I have ever heard of. His staff are well trained and professional as well. My wife and I are blessed to have him as our ophthalmologist.

Ro
Review №49

Make sure you ask all questions before you get there because my son had to make another appointment for his contacts when it was supposed to be done today.

Jo
Review №50

Professional eye care at its best!

Li
Review №51

Great experience Dr Bowdens office is very professional and friendly. They get you in and out usually as expected. Very good at his profession,.Does his own surgeries. Love this office.

Ga
Review №52

Dr. Bowden saved my vision almost 20 years ago when other ophthamologists told me there was nothing more they could do. I am now old enough to have cataract surgery. Everyone in all of his offices (I’ve been to all of them) is so nice and knowledgeable. I am extremely grateful that Dr. Bowden is my eye doctor; he is gifted in his profession. God bless him, his family and his staff.

Mo
Review №53

I was under the care of Dr. Cronin who was amazing. Once he left and I went back in to purchase eye drops at the Bonneval locationand I was treated VERY poorly. The front desk staff near the eyeglass side was EXTREMELY rude. They had nasty attitudes and no one could answer the questions I was asking. I asked for Dr. Bowdens email information and a woman from the billing department told me he doesn’t have any. I know this to be incorrect, because I’ve apoken with him on the phone before. I had been with this practice for 3 years but never again.

Ev
Review №54

I am receiving the best care for my eye from Dr. Bowden and his staff! So far i have had a corneal transplant and a shunt-tube placement surgery. And I am pleased with the outcome of both surgeries! I have better vision now than I have had in a long time! Thankyou Dr. Bowden!!!

SA
Review №55

Very profesional staff, all very friendly and caring, The Doctor is very knowlegeable and caring as well. With the help of God they are instruments of him to help people like me with cronic deceases. God bless you all

Ti
Review №56

Bowden Eye & Associates are the best. I am a person who asks questions during my visits and I have never been made to feel my questions were silly or pointless or that someone is too busy to give me an answer. On the contrary, there have been several times when doctors at Bowden Eye & Associates have told me that I ask very good questions. The doctors and the entire staff always take the time to make sure I am comfortable and that any questions I may have during my visits are answered fully. I have actually become more educated about many eye conditions and available means to treat them which I appreciate.

Ni
Review №57

Very great place everyone is nice and courteous and caring and I wouldn’t have it any other way without the Bowden associates team awesome group of people

Ka
Review №58

This was a great experience. I was referred to a specialist and following the appointment was able to work in conjunction with Dr. Robin to prepare for next steps...Great care an concern by the tech involved. Very pleased with my experience.

Sr
Review №59

Worst place, im not going here again. Even with insurance, they add lot of hidden fees. They force you to buy glasses and contacts with them. They didnt do my eye exam since I told them the price is expensive here so I will buy my glasses some where else. They talk to you about the prices for frames and glasses before exam. If you say you are not buying, then you cant do just exam. You cant do just eye exam???? This is soo stupid...

Ma
Review №60

Great staff! Friendly, on time and terrific communicators! Dr. K was outstanding.

Mi
Review №61

My first experience w Bowden Eye was spring of 2008. I had suffered a serious injury and two providers examined the eye and told me that the damage was too severe and they did not have the resources to treat me. I was referred to Dr Bowden. After several weeks of treatment and then a cornea transplant the eye was saved. Frank Bowden will always occupy a special place in my heart for that.Over the following 12 years I have been treated by Dr B and several members of his staff. From the front office, to the techs, to the other doctors on staff they have delivered consistently excellent care.I trust them with what I consider my most precious sense. My eyesight.

Ro
Review №62

Grateful for Dr. Bowdens instruction and guidance. He is a fantastic practitioner. His office staff is lesser in every way.

Ly
Review №63

I had Intraocular lens put in both eyes during cataract surgery almost two years ago; everything went well with now problems. It corrected my far and mid range sight, I still need reading glasses for small print. Color is a lot better also. I started having glare from lights while driving at night. I went back for an office visit and I was told what was wrong, and scheduled a YAG laser procedure to correct it. I would like to say the staff at Bowden Eye is one of the best Ive seen. My last visit, I was talking to this young lady while she was examining my eyes about my back ground and where I came from. She seemed to enjoy it and told me a little about her back ground. The friendly atmosphere made me feel more comfortable. I would like to think her. Keep up the good work.Yegar Lynn Latham

Cy
Review №64

Best Eye Doctors and Staff in Jacksonville.Very Professional, Kind and Extremely Knowledgeable. Dr Darbandi is Fabolous.She has Wonderful suggestions for Skin Care and Make-up. They helped me tremendously.

Da
Review №65

Awesome experience! My first time at Bowden Associates and I was pleased and impressed. The staff, nurses, assistants were all so kind and knowledgeable. Took time with me with numerous tests and explanations. Did Not rush me or make me feel as though they were in a hurry.Dr. Bowden is extremely kind, patient and knowledgable. He found the problems I have been experiencing (that two others could not). Now, on to the next step to getting my eyesight cleared up. Thank you, Dr. Bowden and awesome staff!!

Lb
Review №66

Dr. Bowden is a very knowledgeable,extraordinary, experienced, professional, successful surgeon with superb expertise in his field.His office provides state-of-the-art technology.Having the best  eye surgeon is an important factor in my decision of receiving a great outcome rather than just an acceptable one for my eye care.Prior to my appointment with Dr. Bowden,I received phone communication from the staff confirming my appointment schedules.Dr. Bowden and staff are by far professionals who provide the best customer relations outcomes I have ever experienced.Each time I visit Dr. Bowdens office for scheduled appointments I am always greeted  by his professional, courteous staff who are very caring and helpful creating an exceptional experience.During my evaluations, screenings, eye exams, technicians provided me with very helpful, complete  information on options available for cataract surgery.Information was explained very clearly and concise.When I met with Dr. Bowden to discuss cataract surgery, he was extremely informative taking time to thoroughly explain cataract surgery procedure, including his assessment of the best options available for my specified needs.With losing some clarity in your eye, it is extremely important to select the best surgeon who has expertise in this field.Dr. Bowden is the best surgeon of choice for my personal health care needs.

Ze
Review №67

This was my 1st visit with Dr Bowden who I thought was magnificent! He was very thorough with my eye exam, informative, pleasant, and extremely knowledgeable! His staff was great! Willow made me feel so comfortable with our conversation as well as the young man with the boot on his foot. He kept me in the loop while I waited for Dr Bowden. The optical department ladies were super friendly and gave me honest feedback on my choice of glasses. Overall, my experience makes me want to come back to this office and send others their way. Btw.... there is some waiting to time to see Dr Bowden but he’s well worth the wait!

an
Review №68

I was grateful for the very thorough exam I received. Each area I was observed in was done very professional, and in a timely manner. From the Assistants, to the Dr, The knowledge they showed of there profession, put me at ease, and made me feel so glad, and assured me I was recovering top notch information. Every question, each slide, and even the final critique was the most knowledgable I had ever heard about my eyes,cause ,and effect. Thank each and every one of you for your patience with my questions, and rest assured, all of my friends will learn of your gracious hospitality, and your immaculate facility.

T-
Review №69

Very professional and charismatic staff. This was my first visit and I dont think I could have picked a better place. They were able to see me (pun intended) the same day! Everyone was so easy to talk to; from Ashley- who took my call- to Amina (sp)- who prepped me to get my pupils dilated- to Bobby Jo- who checked me in- to Georgina (sp)- who checked me out- to Dr. K. (I know I am missing two people; The Sky Diver and The Former Softball Catcher). Thank You all for seeing me! It would be 5 stars, but they dont take my insurance, so I couldnt get my glasses 😩.

Jo
Review №70

Dr. Bowden is an amazing doctor & surgeon with an incredible, warm & caring personality. In the over 20 years that I have been a patient, it is clear that his personality seems to be passed on to all the Doctors & staff throughout the practice. In the past two years I have had the pleasure to have Dr. Krysnowski also treat me. She likewise is caring, concerned and professional, she has a natural, real & patient manner that makes it a pleasure to see her and be treated. As one waits for their appointment, you see the same professionalism & care extended to all the patients! Bowden Eye Associates is a wonderful practice, and I wholly recommend it.

ji
Review №71

I have had eye problems for one reason or another for years. I have use several eye doctors and finally found a long term home with Bowden Eye Associates. Every aspect of their care and professionalism is second to none!!! Dr. Bowden and Dr. K will not do any procedure with out explaining it in detail, until you completely understand it. In addition to that, there staff is completely in harmony with the doctors and mirror the care and dedication Dr. K and Dr. Bowden do. I will recommend Bowden and Associates to all my family and friends. Sincerely, Jimmy.

To
Review №72

I waited over an hour before being seen; and then 20 minutes between various procedures before being seen by the doctor. I received numerous text messages confirming my appointment. The courtesy of a text to denote running late would have been appreciated.

An
Review №73

Bowden eye care family take excellent care of my eyes and keep me inform when I need to come for more care. Awesome care!!! If I can rate more than 5 stars it would be 100 % 🌟

li
Review №74

My husband had his eye checked by Ms Madison at Bowden Eye Associates -Ms Madison provided outstanding care for my husband she was patient, friendly and the glasses came out perfect (excellent) 5 stars for her and 5 stars Bowden and their good service

RO
Review №75

Fantastic Eye center for all related eye solutionsWorld class Dr. Frank Bowden Iii

Ra
Review №76

Dr Bowden and his staff are the best! Really loved Michaels sense of humor, Louisas patience and professionalism.and Veronicas detailed explanation of why certain tests that arent always covered by insurance are recommended and great advise on where to eat in the area. Dr Bowden has the most patience and best bedside manner, besides being an expert and pioneer in his field!! Its hard to find a more proficient medical practice that really care!!!

Te
Review №77

Very clean and professional environment.

pa
Review №78

This was a great experience with a exceptional group of professionals. The results of their efforts was truly great. I was amazed at the difference in my vison. Would recommend this group to anyone needing eye surgery/repair, etc.

St
Review №79

Late on Friday afternoon I contacted the office on behalf of my dad. He had something in his eye. My dad was a NEW patient and the hour was late. The office staff were friendly and professional making an appointment right away. From the moment they answered the phone until my dad left the office everyone was kind, helpful, friendly and professional. Bowden Eye and Associates earned not one but four new patients that day as my dad, mom, my husband and me will all be patients! THANK YOU!

Ja
Review №80

Dr. Bowden is the best of the best. My vision was about as bad as it gets. Near sighted, astigmatism. I have visited countless eye doctors and they all have me youre not a candidate for any type of vision correction. A friend recommended Dr. Bowden. Dr Bowden put together a plan for me in order to correct my vision. Here I am today a month after my last procedure and I can see better than 20/20. My quality of life has increased significantly and its all thanks to Dr. Bowden and staff. I see a lot of reviews about the cost and the wait time. Yes sometimes you have to wait a little longer than one would like and no they dont offer buy one get one free. At the end of the day you are born with two eyes and thats all you get. I dont know about you but I would rather pay a premium and receive the best care. Thanks again Dr. Bowden and staff for everything!

Ge
Review №81

Ms. Madison provided outstanding care to my Wife. She was patient, friendly, and knowledgeable. Most importantly, she took her time to gather all the relevant details. Kudos to Madison ... bravo for a job well done! Respectfully, Mr. Lemus

Pa
Review №82

Ive always received outstanding patient care from Dr. Bowden and his staff. Dr.Bowden is the best. Hes professional and can be funny. He give me a lot of info on my eye issues and option thats available for my care. The staff is friendly and caring as well. Checking in and out is a breeze. I highly recommend Dr. Bowden office as your eye care needs.

He
Review №83

The tech dilated my eyes then sat me down for the contact lens fitting and said I had to sign a contract agreeing to purchase a SIX month supply of lenses from the office ($300 worth) in order to proceed. I told them that was a big expense for me and I needed to think on it. They became frustrated and told me I had to call back within two days with a decision. I got home and found out about the Fairness to Contact Lens Consumers Act, a federal law that prohibits practices from requiring a purchase of lenses. I called the office back and brought this up; they backpedaled and said that I only had to buy a months supply of lenses. Despite pointing out that this was still unethical, they were firm that it was their practices policy. Understandably, no other practice would accept their eye exam and just do a contact fitting. I had to file a grievance against Bowden Eye with my insurance to restore my benefits and pay for me to go somewhere else. At check-in they want your vision AND MEDICAL insurance cards in case they find a medical issue. Sorry, no... I will go see a medical doctor/ophthalmologist for medical issues. The doctor diagnosed me with dry eye disease and recommended I buy several products from them and return for a follow-up. Ive been examined by two other optometrists since and dont have any eye disease, lol. Nobody cleaned their hands or even wore gloves before poking around at my face.I ended up going to Walmart and had a great experience. I talked with the optometrist about what kind of lenses I wanted, she did the fitting, and I was sent home with free lenses to try for a week. When I returned for the follow-up they had a look at my eyes with the lenses in, confirmed they were working out, and sent me on my way with a prescription to fill anywhere I wanted.

P
Review №84

After reminders & confirmations, I went for my appointment on Monday. There was a temperature check after you enter into the waiting area with, on this day 3 other people, 7 if you count the eye glass sales person & the receptionists. Everyone had on masks, & I assume temp. checks were okay. After waiting for 15 mins. with more people, I was called up to be told that this office no longer takes my vision insurance, but I could pay out of pocket. I asked when did this happen as I have been a patient there for 4 years ---- Answer:. February!! I had never been notified, & in all of my correspondence making & confirming my appointment was I notified!! I went by today to pick up my records -- at first I had been told it would be $1 per page. Well --- I lost it! Not a great way to support patients, especially as I had had several procedures done there. Oh by the way, I was told if I needed any medical procedures done, they would be glad to welcome me back for those, but all well visits would be out of pocket. I understand the struggles during Covid --- not of fan of their procedures as at my dental appointments, the hygenist comes to my car, checks my temp., & then the hygentist leads me to the room in which I will see the dentist & have all work done. That feels more proactive - even to get haircuts, the same procedure is followed as you wait outside until they are ready for you - limiting contact with other patients & the wait time in those settings. Anyway, maybe I fell through some loophole, but I did not appreciate the way a loyal customer was treated. In the meantime, I picked up my most recent records (no charge) at that office so I can share with my new eye doctor.

Bi
Review №85

First we went to the wrong office! Oops! We would be late for our appointment and would have to cancel it...BUT...this office offered to work us in. It was so very thoughtful of them... AND... they made us a return-visit appointment at the other office! Wonderful experience with the staff and the Doctor who was very helpful with my problem and gave great advice.

Ge
Review №86

Some doctors and their staffs are a lot less forthcoming. There are no surprises at Dr. Bowdens office. All my questions were answered from experience, and the doctor has a great reputation which I would like to reinforce. If youre looking for state-of-the-art eye care - this is where you want to come.

da
Review №87

This does not deserve even one star. This company can not get my glasses fitted correctly. I have had nothing by headaches from the fittings/adjustments not even counting my time and gas to get there. Hours of operation are impossible to get to if you have a 8-5 schedule. I still need my glasses fixed and am out over $300. Aside from that they scared my into thinking I have glaucoma. After hundreds of dollars in tests, I am FINE. They just want the insurance money.

Na
Review №88

I have worn glasses since I was 9 and have never been as educated and as well served as I was at Bowden. The ophthalmologists took the time to explain everything to me. They also gave me advice on things to do to increase my comfort and general care of my eyes for the long term that I had never heard before. The staff was excellent and very accommodating making sure everything form picking out the right frames to billing went smoothly and did it all while dealing with my twin four year-olds running around. A+

Ma
Review №89

Its always a very professional and pleasurable experience when I come here. Ashley and Armani are very professional and make the services here great every time I come back for follow ups.. And the Doctors and rest of the staff are great at what they do...

Va
Review №90

Honestly they are the worst. I went for the first time 2 years ago and the doctor was great. However, they called we every week for 6 months straight I eventually had to get upset to get them to stop.Two years later, I thought give them another try and they want to book me as a medical condition!? All because they want to charge me more money! I dont have a medical condition. I never even got glasses 2 years ago! I asked for a manager, waited 10 minutes and then they hung up on me. Seriously the worst, go anywhere but to Bowden.

Sh
Review №91

The customer service was really great. It was my 1st time there and I loved it. Armani (I hope I spelled that right) was really great. We were trying on different frames for an hr because Im indecisive. She loved it. The front desk admin Kendra was awesome.

Th
Review №92

Went to my annual eye check up with my daughter. Friendly staff, i filled out paperwork. While i waited for my appointment to start, I checked with the opticians on how much my insurance covered on the frames, pre selected 2 to frames in my budget and the selected the one I liked the best my daughter did the same. Appointment flew through, since she and i did not have to get our eyes dilated. They have a new machine that takes a picture of the back of your eye. some insurance may not cover the whole amount. I paid the difference, took the frames over to the opticians and we will have new glasses in less than 10 working days. See you all next year.

Su
Review №93

Bowden Eye Associates is the best place to go for eye wear and eye care! From the front desk people to the the doctor s assistants to the great doctors (I see Dr. Darbandi) They are the absolute best! We drive an hour and a half to see them, thats how great they are! I appreciate everything about them. Dr. Bowden gave me my sight back and for that I eWill be forever grateful!!!

Rh
Review №94

Had a wonderful experience from check in to the work up and check out. Top quality, friendly and thorough staff. I was very happy and very impressed with them all.

Mi
Review №95

The staff is friendly and efficient. This was my first eye exam in years and the staff was very helpful and patient with me. Dr. Kovacs was personable and thorough in my exam. She was also patient with me and answered all of my questions. I couldn’t be more pleased with my experience. I will absolutely be recommending Bowden Eye Associates to others.

Al
Review №96

Dr. Bowden and the entire staff, Rodney, Hillary, Heather, Georgia and everyone , take such good care of you from the initial consultation, thru the pre-op and post-op and the follow-ups, they actually call you after each visit, just to see how you are doing. Amazing staff and everyone is so nice. Would recommend to everyone

Ed
Review №97

I have been to the Bonneval office 4 times in the last 2-3 months and each visit has been friendly, professional and productive. The entire staff that we had contact with was extremely friendly and helpful. Each seemed well trained and very professional. My wife and I both use Bowden for all our eye-health needs and could not be more pleased with the treatment, doctors and staff.

Ha
Review №98

Excellent! The staff are all friendly, efficient and caring. Equipment and facilities are first rate. Outstanding resolution to a very complicated issue with my eye. Saying I am pleased is really an understatement.

Jo
Review №99

I am very happy with my experience seeing Dr. Bowden. Monica assisted with my visit yesterday and she was very helpful and professional, assuring my needs were met! Thank you for a job well done! Joanne Silva

ka
Review №100

I had a great experience at Bowden Eye. I just went in for an eye exam and prescription change and everyone was so helpful and professional. Dr. Kovacs was so thorough and took the time to explain everything she was doing to make sure I was comfortable. When it was time to pick out new glasses, Hope worked with me for over an hour to decide which ones worked best for me. They truly care about ALL of their patients. Would recommend to anyone in need of eye care

Information
24 Photos
100 Comments
4.5 Rating
  • Address:7205 Bonneval Rd, Jacksonville, FL 32256, United States
  • Site:https://www.bowdeneye.com/directions/southside-location/?y_source=1_MTEwMzQ0ODQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 904-296-0098
Categories
  • Eye care center
  • Lasik surgeon
  • Ophthalmologist
  • Ophthalmology clinic
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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