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Trillium Eye Care
14866 Old St Augustine Rd Unit 110, Jacksonville, FL 32258, United States
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Br
Review №1

This is the best eyecare company Ive ever been to, to date. They are so nice, they sanitize everything, take your temperature before coming in the door, and they let you know exactly whats going and why. They even remember me from 12 months ago! Its crazy. Ive never had a pair of glasses that were so comfortable and clear until I went to Trillium. Great place, and they are in network for VSP.

Be
Review №2

This place is awesome! Very clean, love the precautions they take against Covid. They are very professional, and very thorough. Dr. Gebhard, was very very good, explained everything to me about what he did and what will help w/ my eyes. I have already recommended him and this place to my husband and co-workers. Even though they have expensive frames and top brands, it didn’t matter because the experience was all worth it. I’m usually not a good review writer due to the fact they are too many places down here that are horrible…but finally a place In Jacksonville Florida that is not incompetent, rude, and treat you like a product on a assembly line.🙌🏽Thank you guys I’ll be back soon to pick up my frames.

Ei
Review №3

I had a really good experience at Trillium. The staff were professional and courteous, answering all of my questions and helping me pick out a new pair of frames. The doctor was nice and very clear with his exam. The office itself was very clean and they were safe with covid protocols! I highly recommend Trillium

Ki
Review №4

This is the best vision care place I’ve been to. The staff is very friendly. The doctor is very thorough. As we went through each part of the exam, he spent time going over things with me. I’ve never been through an eye exam as good as this. Highly highly recommend this place.

Da
Review №5

I was nervous about moving to a new area and needing to find all new doctors. Trillium, Dr. Gebhard and the entire staff are amazing. He was very thorough in my exam and I will be returning for all of my eye care needs. They have very good Covid-19 protocols so don’t let that stop you from going to this eye doctor!

Je
Review №6

First time here and I will not go anywhere else again. The staff is extremely friendly. The doctor is awesome he was very detailed about everything g he did and explained why he things are the way they are. My glasses came in in a week instead of the two they said it might . Definitely recommended this office

El
Review №7

Great place(: amazing selection of glasses. They have good prices for those without insurance. Everyone was welcoming and sweet. I appreciate not feeling rushed and I felt like the appointment was focused on me and the needs I had. Some places don’t make you feel like that! I look forward to my next appointment. Thank you for the cleanliness and precautions for our health there as well!(:

Ja
Review №8

From the time I walked in the door it was a pleasant experience. Everyone was friendly. The doctor, DR. GEBHARD, was very thorough and answered all of my questions and concerns. When it was time to pick out new frames, they were so helpful. Cant wait to get my new glasses and sunglasses!🤓😎

Jo
Review №9

I had a great experience at Trillium Eye Care from start to finish! Scheduling an appointment with Sara was easy, the paperwork was all digital and saved on time when I arrived. I really liked that the staff is adhering to a strict COVID protocol in order to keep patients safe and healthy! I had a very thorough exam with Dr Gebhard, he took a lot of time with me and made sure to answer any questions that I had. Courtney and Rain took time to help me pick out my first pair of glasses and made sure to explain all options and my insurance with me! I will be recommending Trillium Eye Care to everybody I know!!!

Jo
Review №10

Outstanding visit to the Eye Doctor today!Strict adherence to COVID safety.Most thorough eye exam I’ve had in decades.Very knowledgeable doctor and staff.Wide selection of frames.Courtney helped me - she was very easy to work with and helped me pick out frames that my wife liked!Glasses will be ready in 5-7 business days!I’ll be back.

Al
Review №11

I’m so happy with my new eye doctor. Everyone in the office was so helpful and welcoming

Ha
Review №12

Trillium has, by far, exceeded my expectations each time I’ve had an appointment. The staff is beyond sweet, very thorough, and patient. Do yourself a favor and switch to them for your future eye appointments!

Je
Review №13

Hands down the most thorough and in depth eye exam I’ve ever had. The doctor listened to my concerns about getting a stronger script and my contacts falling out. Super knowledgeable and actually cares. The staff in the front were super sweet and very helpful. Even had all the info for my insurance prepared and everything. Will definitely keep going here.

Kr
Review №14

Had a routine eye exam and everyone there was terrific. Also, felt very safe with their COVID protocols which included staying in car until they were ready for you, temp check at car, filtered mask, hand sanitizer and online forms. Answered all my questions and didn’t push any unnecessary services or products. Were also helpful explaining my insurance coverage. My glasses and contacts were ready within a week which they also brought out to my car. Will definitely go back.

As
Review №15

I’m new the area, and stumbled across Trillium Eye Care during a quick Google search and I’m so glad that I found them!! From the receptionist who scheduled my appointment (and went out of her way to make sure my insurance covered the appointment) to the doctor who was extremely thorough and informative during my exam. I didn’t have to wait at all for my appointment, and it took maybe 30 minutes in total. They were fantastic, can not recommend them enough!!

Te
Review №16

We would like inform everyone that not to go this doctor. We went there for eye glasses prescription but got the wrong prescription and also got the wrong glasses. They are not ready to listen our issue and doctor was also aware about that but just ignoring .strange!!they charged to our insurance company $500 just for the glasses. Be aware !!!before you spend your money and time . We lost our.. I hope you must not...

Te
Review №17

I was ABSOLUTELY thrilled to find this eye care provider. She was EXTREMELY thorough in her exam within additional charges that you often find with other eye care providers. Dr. Vorobeva truly cares about her patients and making sure they receive the best care possible. I felt the cost of frames were also less then you would find and the national name brand eye care providers. Her staff is kind, gentle, funny and they make sure your eye care needs are met in the utmost professional manner. Fir many years I was having vision issues that I didn’t seem to get other providers to address including ophthalmologist and Dr V took time to check my problems and was able to diagnose the issues. I would recommend Trillium to everyone who wears contacts and glasses. They don’t try to sell you things that you don’t need. Thank You to Dr. V and all of her lovely staff. I look forward to a long professional relationship

Om
Review №18

Very good experience with Trillium Eye care. Friendly and detailed approach.

Pe
Review №19

Very nice place. The doctor was very professional and knowledgeable. The staff was very friendly and kind enough to help with picking glasses and explaining all the lenses options. I was impressed with the cleaning and sanitizing they have implemented since covid.

Te
Review №20

I just had my 1st appointment with Dr. Vorobeva. She and her staff were awesome. They all were welcoming and willing to answer any questions. This was by far the most thorough eye exam experience I have ever had. All of the equipment was updated and top of the line. All these things contributed to an excellent first impression and I will be recommending Trillium Eye Care.

An
Review №21

Very clean and quick thorough service! Alexandra and Courtney were great

br
Review №22

Really great dr very patient gets best results .she is the best great staff hi tech modern

Ro
Review №23

The doctor and entire staff were so friendly and thorough. Not only was the office spotless and beautifully laid out, but they made me feel safe by taking my temperature before entering, wearing face masks, sanitizing areas as they worked and just the overall attention to detail. The doctor was amazing....she explained everything, made sure I had all my questions answered and I never felt rushed. Rain was excellent helping me pick glasses that would be in my budget and look great. I will definitely recommend trillium to everyone I know. I work in healthcare and too many clinicians and offices have lost the “patient care aspect.” Not at trillium....it was a pleasure being treated with such care. Thank you!

De
Review №24

I was very pleased with my visit. After having the same eye doctor for over 30 years, I was looking for a replacement after he retired. The entire process was streamlined and any forms that needed filling out were done in advance on my time. My exam was thorough and I had all of my questions answered. I think I found my new eye care home.

An
Review №25

Very happy with customer service for a new eye glass wearer like myself. Look forward to buying a pair of sunglasses here in a few months.

Fr
Review №26

Great staff, all of them are very professional and helpful, they all go the extra mile to make sure you are fully satisfied. great customer service.thank you

An
Review №27

Excellent staff and very thorough with my appointment! I will definitely come back

La
Review №28

Very professional! Office staff was very helpful and knowledgeable. The eye exam itself was high tech and the doctor educated me on my eye health. They take great care during COVID by keeping everything sanitized and delivered my glasses to me curbside.

Sh
Review №29

Trillium is a professional and personal eye care center. My family and I have been going with my family for several years now. We all get comprehensive exams for glasses and contacts. Dr. Voroveba is great and the staff is super helpful and friendly. Eye exams are thorough and detail oriented. Highly recommend Trillium!

Om
Review №30

Great eye Doctor, Awesome, service. Thank you for making this an easy process, Love the Place and its COVID-19 Safe.

Ch
Review №31

Staff was excellent even with these COVID conditions. The process of purchasing glasses was very professional

Ma
Review №32

Thank you very much for your good interest, I am sure that I will always choose you Trillium Eye Care.

Ch
Review №33

Great service, great staff, great care! I never felt like I was being up-sold on anything I didnt really need. The Dr was also great at listening to any concerns I had and explaining my eye health in a way that was easy to understand. I will definitely be returning the next time Im due for my exam!They also had a good selection of styles and sizes and I was able to find a pair of glasses I was happy with vs just setting for whatever fit.

ja
Review №34

Staff were very nice and helpful, answering all my questions and getting me a nice pair of frames.Came in recently for an eye check-up and staff were once again very receptive. Dr. Vorobeva was very informative throughout the exam and was very patient with me.

De
Review №35

My first visit to Trillium Eye Care was as a drop-in experiencing a problem with my glasses I purchased last year in another state. Since I was due for my annual exam, I did some research on local options, and Trillium stood out with their excellent reviews and central location. The office is bright and roomy with lots of natural light, which is optimal when youre choosing new glasses...but Im getting ahead of myself. Not knowing I would even become a paying customer, the staff took on my fitting challenge with my old pair as if their business depended on it, which, in fact, it did. She got those glasses fitted as best she could and cheerfully sent me on my way. Soon after, I made my appointment for my annual exam. Knowing what a great selection of glasses they had from my earlier visit and how unhappy I was with my old pair of glasses, I looked forward to choosing new glasses. RE the exam, they seem to have all the latest and greatest equipment, and the doctor is very down-to-earth while obviously being very knowledgeable. She discovered a new finding on my exam and took her time explaining it, answering all my questions, and making the appropriate referral to a specialist. I couldnt be happier with my care in her hands. Choosing new glasses is a very low-key experience at Trillium...no hard selling or push to higher price points. I highly recommend Trillium Eye Care!

Yu
Review №36

I had similar issue with blue mirror coating as described by Molly S. My lenses came defective twice already. I do not think there is a quality standards there.They never followed up with me until I call or come to the office by myself. By the end I decided to ask for refund because I do not really like this experience and do not see any quality, unfortunately the response was NO.I really liked the doctor but the older lady at the front has no idea what the customer service means.All of the above no longer valid. They actually are giving new pair of glasses and $100 coupon for future needs. I also received a phone call from doctor and she was very nice and apologized for inconvenience.Thank you for taking care. I am happy customer now.

JE
Review №37

I cannot say enough positive words to describe my experience at TEC! The staff was so down to earth and personable, gone was the stuffy medical office vibe. From the initial exam, to time with the Optometrist, to the eyeglasses selection and and ordering process, I felt totally at ease and in very capable hands. I will refer all of my friends and family. Thanks again! 🤓

Ra
Review №38

It was my first visit to Trillium Eye Care and was very impressed. The place was clean and bright, the staff very courteous and paid attention to our requirements. Dr. Alexandra was fantastic. Very professional and awesome service, very detailed eye examination, never had so much details about my vision. Highly recommend!

Gi
Review №39

The best experience. The best service. I ll definitely recommend this place for an eye care

Al
Review №40

First time going here and my experience was excellent. The staff was very knowledgeable and helpful. They were so kind and the doctor did a very thorough job! Would highly recommend this place ❤️

Kr
Review №41

I went to see Dr.Vorobeva with an eye infection and she took very good care of me. Kept my eye under close watch for a good period of time to make sure the recovery was going in the right direction and helped me tremendously money-wise since there were so many follow up appointments. Very dedicated, highly recommended.

La
Review №42

Dr. Alexandra was fantastic. She talked me through the entire exam and was extremely thorough. She spent time with me to answer all my questions and even helped walk me through my insurance coverage. I was so impressed and I would highly recommend her. The location also had a great selection of frames!

Al
Review №43

Trillium Eye Care is an amazing place to go get your eye exam done and pick out new glasses. They have a wide variety of glasses and sunglasses all ranging in price. They have state of the art technology. The people who work there are well educated and extremely nice and helpful. The location of Trillium Eye Care is in the perfect place. I would highly recommend this place to anyone looking for new glasses or someone who needs an eye exam!

Za
Review №44

Very unprofessional, came to pick up prescription contacts at 10 AM when they open. Was sitting there waiting until 1030 before I left. No sign that they would be out of the office on 11/21/2019. I enjoyed my initial experience but the professionalism of not opening a business on time is ridiculous. Most people do not have time to stop by multiple times. They even left a voicemail the day before saying they were open normal business hours this week.

De
Review №45

Friendly helpful staff. Will be back.

Ch
Review №46

First visit to Trillium Eye Care today for my annual eye exam and I was really impressed! Dr.Vorobeva isexcellent! I highly recommend!!!Tracy and Carol in front are fantastic as well- very friendly and professional. Great customer service!

Br
Review №47

I cannot imagine a better experience or eye care professional. Similar to other reviews listed, my experience started with my eyeglasses breaking. The nose pad came off my glasses, and Trillium Eye Care showed up in Google for glasses repairs. I expected to pay $30 or so to fix but they cheerfully repaired the glasses for no charge. So nice and a wonderful office. I have company eyeglass insurance so I inquired if they accepted it.Thankfully they accept nearly all programs. So I had my first eye exam in years and it was just a totally perfect experience. Everything explained before done, options given in advance, just absolutely professional.I highly recommend them to anyone looking for eye needs. Many frame options and just a joy to spend time with. 5 stars and more!

Do
Review №48

The staff here was very nice, polite and over all helpful. Quite the pleasure to be around and treats the customer right.Personally Ive not gone to many places to get my eyes checked and my prescription reevaluated thus I have not very much experience with these sorts of places, however I can safely say this had to be one of the most inviting and friendly atmosphere Ive ever experienced in any place Ive ever visited.Easily a 5 star even though they were not able to get me the exact pair of glasses I wanted, but still have a decent variety nonetheless.

Te
Review №49

Amazing!!! Very clean and beautifully decorated. Was very happy with our care. They took so much time to make sure we had the right prescription and glasses that would fit properly and work for our needs. I have went to many doctors in my day but this was by far the best. Everyone there is super nice and really care about your treatment.

As
Review №50

Selected because of the great reviews online, and they did not disappoint. Friendly staff with state-of-the-art technology. Exam was thorough and Dr. Vorobeva took the time to explain things which was refreshing. In terms of eyeglasses, they had a good selection of brands for women but wished they had more options for men (still found what I needed).

El
Review №51

Great service. Wonderful variety of sunglasses and glasses.Love the optician, Dr. Vorobeva is patient and excellent. Very thorough and personable.Highly recommend them for you, family and friends.

Le
Review №52

Everyone who worked there was very nice and welcoming. Everything was very clean. The doctor took her time with me to try to provide me with the best options for my contacts. I ended up sticking with my original contacts. But was happy that I got to try some other options.

Va
Review №53

Very clean, state of the art facility. Kind, professional staff. Doctor was very kind and knowledgeable. Made sure all of my concerns were addressed. Did not feel rushed out- spent time explaining things. Staff helped me pick out frames and were very patient with my crying baby. Highly recommend.

Ja
Review №54

Very up-to-date, modern eye care facility! Dr V was extremely helpful in finding the perfect contacts that suited me. She went above and beyond to make sure that they fit comfortably and that I was satisfied! They have a huge selection of frames for prescription glasses or sunglasses to choose from. Everyone in the office was friendly and knowledgeable, so they made my overall experience very easy. I left a happy customer!

Ti
Review №55

Everybody was extremely nice and caring. The two ladies up front were patient with helping me pick out glasses. Dr. Vorobeva was kind and made sure she answered all my questions. Highly recommend!

Mz
Review №56

I went in there today after my daughters dental appointment just to see if we (my whole family) could get established as patients and possibly set up an appointment. Well they took my daughter less than 30 minutes after we got there (long enough to fill out the paperwork and run the insurance) the entire staff was not only professional but extremely friendly. They ran extensive tests and explained everything. I found out that my daughter needed glasses. I was so impressed with these ladies that I made an appointment for my self and my son.

Ka
Review №57

Scheduled new patient appointment for today what is 06/09. When got there was told that it is on 16th. Now to get there it takes a lot for me as had to cancel work meetings and have 17 month old baby. But all I got sorry not sorry.

An
Review №58

Absolutely wonderful experience and incredibly helpful staff. I recently switched from a different eye care place solely because of the lack of customer service. The amount of time Trillium Eye Care takes with each patient is amazing...would give higher than 5 stars if it was possible.

wi
Review №59

Everyone here was very helpful and extremely friendly. They made the process very easy and everyone was professional . I will for sure be coming back here for all my eye needs.

Zh
Review №60

Great people, very helpful. They work with you, and they find what’s best for you. Everyone there has a great personality, and great customer service. I highly recommend Trillium as they make everyone feel welcome.

Ka
Review №61

They are awesome! Friendly staff, great doctors, felt very welcomed, and great customer service. This will be my go to place.

Br
Review №62

They took care of my daughter as if she was their own. Shes nearly an adult so manages much of her care on her own but she of course still needs my input. These fine folks took care of her, called me with results, and offered treatment options and sales assistance from start to finish. 11/10 would recommend.

De
Review №63

First time at this office and highly recommend it. Staff were all helpful and dr took ample amount of time to answer questions. Very thorough exam with good advice and tips on eye care.

Mo
Review №64

I’m sure Trillum normally does an excellent job, judging by the reviews — it’s why I chose them in the first place. My initial visit was great! Dr. Vorobeva was courteous and thorough in my exam and answered all my questions. Getting glasses from them was where I went wrong. Even though they were friendly initially, their customer service was terrible when my glasses came back defective (AR coating glared so harshly I could see my eyes reflected on the inside lenses). I experienced really poor communication from their receptionist. I also feel that she deliberately misled me about prices and coating options for the repair (she told me there were only 2 options when there were actually 4, and only mentioned the most expensive ones). I never received requested info or the returned calls I was promised -- I always had to call them myself. It ended up taking 2 months for them to repair my glasses and ship them to me. My advice: save yourself the trouble and buy online.**UPDATE: Ive removed a lot of the details bc Trillium was able to see them and responded, promising to implement new policies to prevent this from happening to others -- thank you for doing that. Im glad others are having a better experience than I did. Added one star for the nice lady who helped my mom through the ordeal after I moved away and shipped the glasses shipped to my new address.

Jo
Review №65

Can I give ZERO stars? From the first time I stepped in this office my experience was disastrously confusing. The people at the desk couldnt tell me if they took my Avesis insurance, but I also am double covered with Davis insurance. They said that they were checking on the Avesis, since that is what I wanted to use. I had my first appointment and the optometrist, Dr. Vorobeva, was pushing me to get some transistional contacts when I really didnt want them or want to try them. I wanted to try daily contacts, instead of the monthly contacts that I have been wearing for years because I dont wear them that often but they did not have the trial contacts there so that I could get fitted. Dr. Vorobeva ordered several contacts daily and monthly for me to try. She also told me during the visit that my optical nerves were slightly different and she was going to put in a referral to see an ophthalmologist. When the trial contacts came in, the office staff called me to come get them, which I thought was really odd that she didnt want to see me and check the fit. I picked them up and went home and tried them and the only ones that fit comfortably and that I could see with turned out to be the monthly ones that I had been wearing. I set up another appointment to get my prescription but the Dr. canceled on me. I set up another appointment and when I got there the Dr. said that they shouldnt have given me the trials without an appointment (more incompetence by the front office staff I assume). I told her that the only ones that worked were the monthly ones so well just go with that. She said okay and that everything else looked good so I thought all was good. When I was checking out with the front office staff again, they started putting in an order for my contacts and I had told them that I wanted to check prices at Costco first (this is also when I found out that they didnt take Avesis insurance and they had been billing my Davis insurance). So they continued to put in an order for contacts...??? I stopped them again and told them again. They stopped and asked me to pay $85.00 more dollars (on top of the co-pay that I paid during the first visit). I was confused as to why the additional charge and they said for the contact exam. Still confused, I reluctantly paid it and went home. I told my wife about the charge and she was also confused and called them. They explained to her that since I didnt order contacts through them during the visit that I had to pay the $85 fee that would have normally been waived. Why didnt they tell me that while I was sitting right there in front of them??? I would have saved the $85 and ordered them! Then, a month or so later the Dr. called me and asked if I went to my ophthalmologist appointment yet. I told her that I hadnt heard anything from them, which is completely unlike The Mayo Clinic. A little later that day Mayo called and scheduled my appointment! She didnt put the referral in initially. In any case, at this point I cant trust Dr. Vorobevas prescription and I didnt get contacts or glasses with it. So, Ive spent a whole lot of time waiting in their office to see the Dr, spent almost $100 and cant trust the results. Fortunately, I still have the Avesis insurance benefits so, now that optometrists offices are opening back up again after the COVID crisis, I am just going to start over again with a different Dr.In conclusion, the front office staff is completely inept, confusing, deceptive and the Dr. is not someone I would trust with the healthcare of my eyes. I would not recommend this Dr. or this office at all.

Ma
Review №66

Super nice office, very lovely staff! Ive been getting my eyes checked every year since I was 6 and this is the easiest experience Ive had! No one was rushing me out the door, keeping me waiting for 30 minutes by myself in the room and the technology was some I had never experienced before. Ive also never had my reading prescription checked before and I was surprised, but grateful, that I even had one!

we
Review №67

I would Highly recommend Dr. V and her wonderful staff. I had a very pleasant visit . They have a great selection of eye wear and the assistants that helped me with choosing my glasses were very patient and helpful. Dr. V was very kind and and listened to my concerns with care.

An
Review №68

High level of care, everyone on the phone and in the office is very friendly and helpful. Im impressed with the level of care/diagnostics/machines. Alexandra Vorobeva is great, very thorough, explains everything wonderfully, and answers all my questions. They also have a huge variety of frames to chose from! I recommend her to everyone! If you want a professional This is the person to see!

Ca
Review №69

Needed second opinion, Dr V had an opening at the time I called, and was asked if I wanted to come then. Thorough exam and Dr V and staff friendly, they make you feel very comfortable. All test and results were explained so that I understood the procedure should be completed. Dr V and staff are my eye care of choice! Thank you Dr V and staff!

Jo
Review №70

I could not have been happier with my experience at Trillium Eye Care. Susan was incredibly helpful. She let me know what was and was not covered by insurance, as well as answering all my questions. Best part was my glasses were available much faster then I expected. I would highly recommend Trillium!

An
Review №71

Definitely an awesome optometry practice! Had a great experience from the moment I checked in! Beautiful office and such a great doctor who spent time answering my questions and providing explanations! Recommend 100%!

da
Review №72

I am happy with the service that I received from Trillium Eye care. The staff is always friendly, Dr. Vorobeva gave me a through eye exam, and explained everything in detail to me.D. Harris

Pi
Review №73

Visited recently and was promptly helped by Rain. Great customer service, such a pleasant visit. I hope shes there the next time I come in

fe
Review №74

Very professional and friendly staff that are very customer focused , ensuring that their clients receive the best experience and expert advice in eye care. It is nice to know that excellent customer care is still alive and well. Thank you for being here in Jacksonville.

Al
Review №75

Dr. Vorobeva was excellent, professional, and efficient. The office was clean, brightly lit, and easily accessible. The staff were professional and courteous, and the frame selection was exemplary. It was simultaneously the most comprehensive and most efficient eye exam I have ever had. 10/10, would recommend

Ja
Review №76

I recently came in for the first time after breaking my glasses. It had been a year since I started wearing glasses for work and I figured I might as well have another exam to make sure I get the right prescription in the new glasses just in case there were any minor changes.The glowing reviews for Trillium brought me in, but I was concerned after my exam when I noticed that my prescription was noticeably different than what it had been in the past. When I got my glasses in I was blown away. My previous pair (from somewhere else) only had a minor adjustment for up close (I work on a computer all day). When I tried on my new glasses EVERYTHING was crystal clear. Up close, mid-range, and far-away had so much detail!Even when I told them I was purchasing my glasses elsewhere, they were still incredibly kind. I cant speak to the quality of other Eye Doctors in the area, but you wont be disappointed if you go here.

Bl
Review №77

Only place I will ever go to get my eyes checked. Staff was wonderful 10/10

Je
Review №78

Wow!! Such a GREAT experience!! I am probably one of the very few people who happens to react poorly to having my eyes dilated. Of course when I went in for my check up, I had a bad reaction- but the staff was SO caring and helpful. I truly felt they cared about me, and they did everything in their power to make sure I was okay. Dr. V even personally contacted me a couple hours after they had closed to check on me to be sure I was okay. :) Will absolutely be back, and would highly recommend them to everyone!!

An
Review №79

Trillum Eye Care is the BEST! My whole family switched over because the service is so wonderful. A great selection of eye glasses to choose from, such a helpful staff and the Dr is very very thourough on the eye exam. The prices are great. The entire place is nice. I hope everyone goes.

be
Review №80

The ladies at the front desk were very professional and helpful in me choosing a nice pair of frames. Dr. Vorobeva was an Amazing Optometrist.I have never experienced such detail, patience, performance and kindness in any form of Health Care. Thoroughly impressed with equipment and detail of her performance in my well exam visit as well as her suggestions!!Thank you so much Dr. Vorobeva and staff!!💛❤

St
Review №81

Great place to get eyes checked, Doc is thorough and having your exam computerized makes it easier and much more precise.Great hours and one Saturday a month is prefect for those working 8-5 Mon thru Fri...Highly recommend

Vi
Review №82

Very nice office and staff

Ro
Review №83

Barbara, my wife went to get an eye exam and new glasses. The servicewas superb by Ms. Susan. The doctor was very hands on and showed a geniune caring in all aspects.The selection of frames were complete and of the highest quality.We highly recommend

Al
Review №84

Great service and exams. Great with kids and adults. Dr Vorobeva is very thorough and patient. She addressed all my questions and concerns. i have finally found my permanent eye doctor

An
Review №85

My experience with Trillium was amazing. The staff was welcoming and professional, the exam was quick, thorough and their attention to detail was very experienced. They will walk you through your exam and help you understand the results. Very comforting experience.

St
Review №86

This office is very clean and modern! There are lot of browsing options for frames and Dr Alexandra is so sweet and you can really tell that she genuinely cares for her patients.

Ro
Review №87

The staff was very punctual and professional at all times and was able to answer all questions I had without trying to sell me something I didnt need. The facility was very clean and organized.

Mo
Review №88

My eye exam was very thorough and I’m very pleased with my prescription! They have so many awesome frames to choose from and from a variety of brands!

Ta
Review №89

The best and most thorough eye exam I have ever had. The exam was not rushed she took her time to note any thing that may have stood out and documented it. The staff is friendly and very helpful.

Ja
Review №90

I wouldnt come here again. There were unnecessary repeated test during the exam that can potentially cause eye damage. Watch out if they ask to take another image with bright flash in your eyes while its DILATED! It was done at the start of appointment with normal results. A second one was not needed especially after the dilation.

Y
Review №91

I absolutely loved the service at Trillium, the ladies were all very friendly and very helpful. They also had a wide variety of glasses and price ranges to meet any budget. Highly recommend them.

B.
Review №92

I cant recommend Trillium enough. The ladies at the front end are kind and courteous and Dr. Vorobeva is amazing! This is our eye care home without a doubt!

Co
Review №93

Great first experience. Staff was very kind. Minimal wait time.

me
Review №94

Nice clean office and staff was very friendly and professional.

Ja
Review №95

Trillium eye care office and staff is the absolute best! My husband and I came in recently for our eye exam. I’ve been a contact user for over 20 years and my experience with Dr. Vorobova was excellent. She is thorough, explains everything and took her time. We didn’t wait long either. We moved To Jacksonville recently and I’m to happy to say I found my eye Dr! I definitely recommend coming to Triullium.

Mi
Review №96

Walked in and was greeted by friendly staff. Filled out the common paperwork required for the first time visitors. I was seen in a jiffy and was introduced to state of the art equipment. I want to be fitted for contacts again, so the ones they gave me to try feel like I don’t have them in. I would recommend to anyone who lives in the area.

si
Review №97

Just amazing. Very professional staff. Nice and clean area. My experience was great I highly recommended this place.

El
Review №98

The best eye exam I have ever had at the most modern beautiful facility. The Doctor was amazing and very helpful. Wide variety of designer glasses and contacts. Thank you Trillium Eye Care!

Ro
Review №99

The folks at Trillium had the concern & patience to listen to what my needs were then give me options that fit my job and life. A much better experience than any place I had been in the past.

Al
Review №100

I had my very first eye exam here! Everyone made me very comfortable and informed! Highly recommend

Information
61 Photos
100 Comments
4.9 Rating
  • Address:14866 Old St Augustine Rd Unit 110, Jacksonville, FL 32258, United States
  • Site:https://www.trilliumeyecare.com/
  • Phone:+1 904-379-5450
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–5pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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