I have gone to Dr. Arnoult for over 30 years. Unfortunately, for the last several years Ive had at least a 30-40 minute wait at the Gammercy location. I heard the Chimney Rock location was much quicker and the staff was much better there. I made an appointment and waited 50 minutes before I let them know I had to get back to work. It is unfortunate that Houston Eye Associates has gone from being a well run organization concerned about the patient to seemingly unorganized and not really caring. I am reluctantly looking for another doctor.
Dr. Arnoult treated me for a few months and really helped me get my eye conditions stabilized. I underwent a surgical procedure and he did an excellent job. He would answer all my questions and made sure I was on the loop with my treatment. Dr. Arnoult, Dr. Harris, and Dr. Schmidt have been an exceptional team of great doctors and have exceeded my expectations.
If you love your vision steer clear.