My family member was critically ill. They saw him quickly, did bloodwork and other tests quickly to determine what was happening and communicated all along the way. Dr. Zengar was patient, personable and explained everything well. They arranged for a hospital bed and the ambulance transport. At the hospital he was instantly taken to his prearranged ICU room and care was able to begin immediately. Highly recommend.

Every staff member I encounter was very nice. This place is amazing. Everything is very clean and looks well taken care of. Definitely will use them in the future if needed. Also, the ladies that have given my family and I covid test were very gentle and quick. In and out without a couple minutes. You guys rock! Keep up the good work!!

Great quick test. Only wait was a bit of a line but that’s unavoidable and understandable. Considering how long it was they were still very quick. Everything was organized and clean. All personnel were attentive and informative with instructions and any questions I had. Thank you for making taking a covid test feel safe and easy!

I was in need of a Covid-19 test and I stopped by. It was a fairly easy process. With paperwork to fill out, wait was very minimal if it all. Staff was kind and friendly. Results were emailed within two hours. I definitely recommend this place. Thank you to the staff!

This was very easy to get our Covid test for travel completed. I appreciate their commitment to have those waiting and filling out paperwork to do so in their car.Sadly, we were too late in the day for the drive through service, but it didn’t make it a worse experience. Great job and good service.

Nice location and very helpful staff. Front desk annetee was very polite to my mother! Waiting area was clean, socially distanced, I will definitely come back when I need to and recommend this location to everyone I know.

I dislocated my elbow today and I went to Memorial Village ER for treatment. The care I received there was wonderful. Everyone I met there, from the front office staff, to the nurses and doctors were so compassionate and caring. There were very informative on treatment options and treated me quickly. Im so glad I chose to go here instead of a hospital or other urgent care place. I highly recommend them!

The staff was AWESOME. Tiffany was so helpful and compassionate. She made me feel at ease and calm. Excellent service!

Came for covid testing on a Saturday. even though there was a bit of a wait (drive through testing), things were still very quick. staff were all very kind and gentle. especially since it was a toddler being tested. would recommend them to anyone!

Super fast and great bedside manner. Everyone was so kind and caring. The doctor was matter of fact and told me what I needed to know without being condescending. Great service. Glad to have this facility so close to home!

Fast and efficient. The week I went for a Covid test the state had changed the requirements from in car to in clinic. After filling out the paperwork, I waited in line less than 5 minutes. The staff was friendly and professional. I received my results in about 2 hours by email (negative - woohoo).

Dr. Ryan and my nurse Brittany were amazing. I came in with the worst foot pain ever. After spending a a couple hours there, I went home but I knew I wasn’t 100%. Dr. Ryan called me three times to check on me since I was visiting from out of town with no family here. That meant the world to me since I know she’s extremely busy with patients. They really make you feel at home. I’d recommend this over a traditional hospital any day of the week!

Everything went well. Troy my nurse did an amazing job. He took great care of me. The lady on the front desk immediately set me up in a room. I highly recommend this emergency room.

This place was great I came to get Covid tested for travel purposes and my nurse Kim was super gentle when swabbing me nose. She had great bedside manner. If I ever have an emergency, Im coming here and asking for Kim. The clinic itself was very professional. The staff was kind

Taylor was fantastic. Everything was very organized and well run. I was in and out. Great experience.

Id gotten covid testing with the utmost care. The faculty is on point. Nurse Kim is nice and comforting. Shes very informative, putting my mental state at ease.

Took my daughter for covid tests. Staff couldn’t have been nicer and more caring. Took us as a walk in and out in 15 mins. And received results on our way home! I will be back!

I never go anywhere else! Doctors and staff are the best! Always give us the attention and care that we need! In and out in the blink of an eye!!!

I saw a raving review of this facility on social media and saved their info for “just in case” and I’m so glad that I did! I’ve taken my young kids several times to be covid tested and the staff couldn’t have been friendlier. The facility is beyond immaculate and I felt very comfortable from the moment I arrived until the moment we left….which was very quick. The service is unbelievable. You are in and out in a matter of minutes (if there only for covid testing which has only been my experience) and you receive results from PCR testing in less than 4 hours. The staff is awesome and on top of things. Highly recommend for patients of all ages!

I went in to get Covid testing the other day. Process is super smooth and quick. Kim and Isaiah did a really good job.

Nurse Troy fixed me all up, he was so funny and nice. He had amazing jokes AND he fixed my migraine. I plan on coming back for all my emergent needs and recommend you asking for him when you come in.Bella- 11 years oldNurse Troy treated my daughter amazing and made her smile and feel completely comfortable from the moment we got into the room. To see her smile after hours of crying in agony made this so worth it! 10 stars at least!Melisa- mom

Good Taylor! Thank you for your great service 🙏🏼

Very clean and efficient ER. The staff is amazing and they do the job right.

I just want to say thank you so much for helping me when I couldnt find help. I had been to 3 other hospitals trying to get help. The staff, doctors, that I came in contact with were very compassionate and kind. I had been miserable since 12/2020. It wasnt until I went to this hospital, I now have a plan of treatment. They were quick and efficient. I wholeheartedly appreciate all of you. Thank you so much. Thank you for answering my prayers.

The staff was very friendly and very polite technician Shoobie was amazing she perform my COVID test and was very gentle. I would definitely return here.

Quickest and easiest drive thru Covid testing I’ve ever done. In and out in less than 10 minutes and the staff was SO friendly!

Came in for a covid test and nurse Kim was super nice and caring. She is very knowledgeable and addressed all of my concerns.

Inaccurate lab and irresponsible service!I took my husband there over the weekend for fever, they ran a CBC and it was not accurate and they had to repeat it and the lab results were completely different. There was also a test they ran but after the blood was drawn, the nurse then told use oh this lab will be picked up by Quest and not ran here. We called 2 days later for the lab result, the lab technician initially told me the blood sample was sent out on the day you were here, then I told then I already called Quest, they do not have specimen, then she told me on a long hold and then came back and told me sorry the blood specimen has not been picked up for the past 2 days. so the blood specimen has just been sitting there for 2 days. This is a facility where patients health are concerned, this type of inaccurate lab and irresponsible pick up of blood sample is very disturbing and this ER staff needs major training and is reflective of very poor management. I feel bad for the ER physicians who work there and have to deal with this type of facility and management. Lab equipment need to be maintained regularly and courier services for lab need to be set up automatically and checked daily. I am a physician myself, I would never recommend this ER to my patients nor would I take any of my family members there again!

Honestly very very friendly staff!! Super helpful, respectful and patient. Would definitely recommend! If I could give more stars I would..as you dont places like this often. Also very fast and well organized COVID testing.

Going on vacation soon so I recently came to get covid tested and received wonderful service! Nurse Kim was a pleasure to talk to and made sure I was taken care of in a brief and friendly manner.

Came in expecting chaos. I simply can’t stand hospitals and doctor offices or the experience in general. I end up wasting my day. Elvira made it simple!! She explained everything I was supposed to do step by step. She was so nice and accommodating and I didn’t waste my whole day! Thank y’all so much!!

I needed a last minute PCR test to catch my flight and this ER delivers! Same day PCR and I got it within a few hours. The nurse Kim helped me out and answers all my concerns. Totally recommend.

I took my kids to get covid tested to take a trip, the staff was super nice especially nurse Kim. She was able to calm down my son and walk him through the whole treatment.

Tiffany was amazing at the front desk with being understanding to my situation and finding alternatives ways to help me find my information in the reception area. Plus Raquel in the radiology department was quick and attentive to my needs. Also she was very informative on certain things I didn’t know . The entire staff is truly amazing and a blessing to help me.

I’m new to Houston and I was very nervous about going to the hospital because I haven’t been to a hospital here in Houston before but as soon as I walked in a I was greeted I felt welcomed Nurse Alexis did a great job she took care of me and was very sweet. All the doctors are very sweet I definitely recommend Memorial Village ER.

Troy did an amazing job with me today he made me smile even when i was down but I would recommend you come here

My wife had kidney stone, we wait over 2 hours in Memorial Hermann hospital which was ridiculous, she was so much in pain and vomiting and she wont able wait anymore, so we decide come here from hospital. They took us right away in the room, they gave her morphin for pain, preform Cat-scan for kidney stone and give prescription medication. While we wait for Cat-scan she was able to took nap in bed for 2-3 hours. Doctor Elaine Ucbamichael was great and kind ! , I highly recommended this ER location !

Keriah was AMAZING. Quick testing and so efficient!

Sean was so helpful and kind! He made the testing process very easy for my daughter and I. Even after dealing with a person honking and waving him down in the parking lot he was still professional and courteous. Thank you for getting us in and out swiftly!

This place has it down. Every member of their staff is a top notch professional in every way! Thank you.

Troy is literally the best!! He was very reassuring and made me feel alright with everything going on. After a couple minutes of just meeting Troy, you can tell how great of a care taker he is and how he really cares for his patients. Anytime I need medical attention, I know I’ll be taken care of here for sure!

This location is the best place to get your Covid testing! They are so organized and extremely friendly! Sean and the whole staff is so helpful. I tell everyone to come here!

Great experience with Keriah! Super attentive with a positive attitude.

Elvira and Cindy were so great. The swab was harmless and gentle.

Amazing!!! Got my covid test done at this location and the nurse practitioner kim did such a wonderful job helping me.

Everyone here was friendly and courteous. Nurse Troy was very informative and funny. Dr. Rawat explained thoroughly of my course of care. Rad Tech Raquel explained and took my X-ray quickly. I wouldn’t definitely recommend anyone to come here for any minor or major care. Thanks!

I got a Covid test done here and nurse Kim did a really good job

I could not be happier with how gentle and amazing Sean was with me and my family this is not our first go round at being tested and my 2 little girls 5 and 6 are terrified of having their noses swabbed due to previous experiences they were crying and upset as soon as they realized where we were, but Sean talked to them calmed them down and let them help and be comfortable and they said it only tickled this time and was even laughing by time Sean finished their testing. They said for now on they only want the tickle test. Even for myself and my son that was with me was the most gentle COVID test Ive had. Thank you Sean you were amazing.

I highly recommend Memorial Village Emergency if you are need of medical care. The facility is clean and comfortable. The doctor and nurses are very caring. Nurse Troy was especially helpful with making certain that I was comfortable and made sure I had all of the essentials I needed for my case.

Took my son to get tested for Covid before going back to school. The Nurse practitioner named Kim was very nice and made my son feel safe throughout the whole process. Would recommend requesting her if you have an anxious kiddo.

These folks have perfected their craft! Everyone was super friendly, super nice and very courteous! The young lady that did my nasal swab took that extra second to explain exactly what she had to do, and as apologetically as she could she did the swab. She didn’t just jab it in my nose and say next..... she was wonderful!This is the best place! I highly recommend Memorial Village ER!!!!

The facility is clean & beautiful. The staff is friendly and helpful. Dr. Burger and his nurse, Alexis, were very professional and thorough. I felt like Dr. Burger spent lots of time listening to my issue and sincerely wanted to help me feel better.

They took such good care of me. Definitely did not feel like the typical ER environment. I was admitted quickly and made to feel very comfortable. The doctor was very nice, the two ladies assisting were so sweet.

The staff was very friendly and immediately started my treatment. Fastest er I ever been to. Troy and Doctor Burger were very informative and made sure I understood everything before they sent me home. They answered all my questions and concerns with clarity. Thank you!

This place is the best place to get a drive up covid test. They are so efficient and the process is super smooth. Keyara was very gentle when she did my nose swab- it wasnt bad at all! This is my second time coming back here, and if I need another test I would come back again.

Excellent no hassle place to get covid testing. Fast and efficient without leaving your car. Nurse Kim was very helpful, organized, and made sure everything was being taken care of.

I had to bring my son in and it was a great experience. We were especially impressed with an employee there named Elvira. She was so professional and made our time there easier.

Tony was so nice, caring and took great care of me. The whole team was sweet. Made me feel good when I actually felt so sick. Definitely recommend!

Very clean and freindly, they helped us immediately with no wait. Thanks a bunch Memorial Village Emergency!

Terrible. Impossible to get results. Impossible to communicate with them.

I went on 12/31 to get tested and there must have been 50 others doing the same. The staff had a well tuned process and it took less than 20 minutes to get tested. Best thing is to complete your paperwork inside your car and then jump in line. Don’t let the long line scare you, because the ER team moves quickly. Each team member has their own step and it goes by super fast. Way to go MVER Team!

Quick easy friendly staff. Fast results

The staff and Nurse Kim was really kind and helpful when i came for covid testing. Place is clean and professional.

I got my drive through Covid testing here and Kim the Nurse Practitioner here was very thorough. She was very helpful in explaining the process, in and out very quick! Highly recommend!

Troy was literally the best nurse you could ever have. He makes you laugh and smile when you’re feeling low.

Tiffany at the front desk was very kind and helpful. She made the process quick and easy. She is a great person to have working in this facility!

If you’re looking for a drive through rapid Covid testing site, this is the place. Well organized and very efficient! In an out of the staging very quickly. And the results show up within the 2-3 hour window. Have recommended them to several colleagues and friends!

Ive been here before and the service is always A1. I came here again and the customer service didnt waver. They got me in and out and properly diagnosed me vs another nearby medical facility. Ill definitely be back if I need immediate medical care.

Alex was quick, attentive, kind, and patient! It was an easy process to get tested. I recommend coming here if you need to get COVID tested.

Huge thank you to Nurse Alexis and Doctor Mollaei! This was the best service I’ve experience at an ER. They were very professional and made me feel comfortable talking to them about my medical issues. Thank you to all of the staff! Memorial Village will take good care of you!

I always come here to get my covid tests done and the service is fast and efficient. Alex helped me to understand everything. Thank you!

Make sure if you are taking your kids here to get a test and if they have Medicaid don’t go I repeat DON’T GO they had me to wait in a line complete the test fill out all that paperwork for my daughter they took all myID and her insurance card all to tell us they don’t take Medicaid and it’s 150 dollars 😂😂😂😂 these people are crazy

Got right in and out. Great doctor, listened, explained in detail and Nurse Troy is the best ever!! Thanks for taking care of me.

The staff was amazingly helpful!!! The nurse Troy was super funny and made me feel so at ease through the whole process. This is truly a great team and a great experience. The down part is you only get to see them when sick lol!

My wife and I both got COVID tests from here (our third tests)... Kim and Shawn were great. Shawn did the swabbing and Kim helped us with the paperwork. Shawn is by far the best swabber out there. No pain whatsoever.

They drive up Covid testing is very efficient.

A friend told me about this place & i’m so glad I went with it! Went in to get a test after the drive through testing closed & left within 25 minutes. Even though the staff was super busy they were very friendly. Got my results in 1hr! Great staff & efficient. I would recommend to anyone on the fence. Well worth the long drive.

They took very good care of me. I loved nurse Tony! He kept me laughing through the pain.

Sarah gave us an amazing experience when getting our covid test done. She was very nice and took care of us in a diligent matter.

Taylor was wonderful I recommend her to anybody.

This Place Is Clean, And Took Care Of Me Immediately.Ms. Tiffany Was Very Nice And Welcoming, Also All The Nurses Are Good At What They.

I want to thank ,Tiffany , Courtney Lee and Raquel. These ladies are helped me every step and I want to thank ya . Im feeling better now no more pain.

Thank you Sean for doing my test today it was the easiest and best one I’ve had so far.... excellent care

Nurse troy & courtney were very great nurses, very informative as well , they helped with my pain right away, and asked me how i was feeling too. Dr. Black was a good doctor !

Super nice, patient, and always friendly. It’s rough to be this professional with the amount of patients they see so I appreciate it!

AMAZING service. Front staff is the BEST I have ever encountered by far. Nurses are wonderful and very caring. Naturally we think nurses should be so caring in the feild but this team definitely goes above and beyond. Extremely happy with this location!

Sean helped me out today, he got me in and got me out quick all while helping me through the process for the covid testing. If I need to take another test I will definitely come back to Memorial Village ER

Best experience I’ve had in an ER. I was so scared when I went in, the staff was so kind.

Elvira and Isaiah will take great care of you. The test sucks, unless you have Tiger Blood in you (word to Charlie Sheen), but they make it as enjoyable as possible.

I am very glad to this emergency room, when the first time I brought my parents came to take a COVID testing. I very like how the staff take care to us, they are so enthusiasm to asking our info first and make a test without scare if the people have Covid 19 or not. And then, they explained something that I was confused. Thank you guys so much for helping us.

Alexis was awesome and doctor gartzman was amazing too!

Staff member Tiffany was very kind and professional in helping us get the care we need. Doctor Z. and all other medical staff were very kind to us. The process was very smooth from entry and discharge.

I came in after an auto accident and everyone was extremely kind and helpful. I really want to thank Troy and Raquel for their service and wonderful bed side manner. They even found a way to make me laugh when I was upset at my situation.

Swift exceptional service! Tiffany was amazing along with along with Dr. Burger! He was amazing and very personable!

Very professional and staff was very helpful with every aspect of my visit. I needed a rapid Covid test to travel to NYC. Got response back within 45 minutes. I will definitely use this ER again.

I went to Memorial Village Emergency to test for Covid. Elvira was very helpful and very clear in communicating the steps I needed to follow. I received my test results the same day. Thank you Elvira!

Incredible system down for COVID testing! We drove up on Christmas Eve after leaving another urgent care that had a line out the door and required you to wait around several hours for results. Memorial Village has several lines of cars and personnel everywhere directing lines and providing paperwork/testing in line as you move through. The entire process took 30 minutes tops and it was unbelievably crowded. Paperwork was easy and testing was performed fairly quickly once we entered the car line. Results were emailed within 2-3 hours! Amazing system down.

Let me just say this place is AMAZING!!! I brought my kids to get tested so they could finally go back to school and everything was sooo simple. My youngest son is terrified of these test but the staff is truly amazing, Micelle was so gentle with their nose. I hope my family wont have to take another covid test but if so I know where to go. Thank you to all the staff for all their hard work during this rough time! God bless!!!

The best place for a rapid test. Sean was really helpful and got in and out quickly.

Tiffany, Nurse Ashley and Dr. Black were amazing. The care provided was unparalleled. If you have to go to an er, Village Memorial should be your first choice.