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The Smile Club Dentistry and Orthodontics
6421 W 43rd St, Houston, TX 77092, United States
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Je
Review β„–1

My daughter has extreme anxiety with dental visits…but our first visit at The Smile Club Dentistry and Orthodontics was tear free! Dr Williams and his staff were patient, friendly, and professional. Adding to that, the calm relaxing environment of the office, and (for the first time) we had a no stress dentist appointment AND my daughter’s anxiety is changing for the better. Thank you, and we will see you in 6 monthsπŸ‘πŸ˜πŸ‘

Ke
Review β„–2

The Smile Club Denistry and Orthodontist is..My Denistry..My initial thoughts and introduction to the company started with the answering service (person).. she was so welcoming and knowledgeable of the company. In addition, she was poised enough to NOT force her position and/or opinion with my inquiries..Secondly, when l arrived, (because NOW, l wanted to know more about this company, l made an appointment), l WAS NOT disappointed.In fact, the atmosphere confirmed my introduction. The ladies were very welcoming and the place was very clean with safety protocols.In closing, I wanted a Denistry that would give me a personal experience and honest diagnosis. I have found that Denistry....Thank you...Keith Royston

Ja
Review β„–3

I had a great experience everyone was very friendly and nice. I didn’t have to to wait. I went straight to the back and was serviced. This is a great dentist.

Da
Review β„–4

What a fantastic dentistry! Very helpful and knowledgeable staff. Everything was new and spotless. I was impressed first walking into reception and equally impressed with the thoroughness of my cleaning and my first filling! Great place to take your children there is a Nintendo switch too. Thank you Evelyn and Dr. Williams!

Al
Review β„–5

I have been coming to Smile Club Dentistry since it conception and this office had been nothing but hospitable, accommodating, and friendly and I truly appreciate that there hours are convenient for educators, like myself, who usually have to take off of work just to complete simple tasks. The staff comforted me when I had to bring my kids with me to my dentist appointment and provided excellent service while joking with my kids. Dr. Williams and his staff are so pleasant and I will keep coming back for all my dental needs. This office is stellar.

Li
Review β„–6

I am truly not pleased! I normally have good visits when I bring my grandchildren but today (9/4/21) I had an appointment for 2pm, I arrive at about 1:20, space in the parking lot is horrible due to a grocery store is in same area! There were no parking spots close to dentist office but I did see the dentist only parking sign out there. I park further down and about about 1:50 I walk to the door and they are not open and the parking signs are on the inside. They close at 3 and there was no call no text and I am really upset.

Pr
Review β„–7

Really professional and courteous dentist. They actually care and try to save your teeth, my Son has a really bad cavity that we thought there was no hope for. Smile Club just gave us another option to Dave his tooth, a few other dentist were just trying extract it and be done with it, they are trying to go the extra mile and save his tooth. We didnt have to wait long to be called, they schedule your an appointment that actually really means APPOINTMENT, very nice place. πŸ‘

Va
Review β„–8

Saturday we know can be hectic on a normal day.Now try to imagine having your 6 year old in pain with an abcess on her gums....Aghh!! There goes any plans other than to take care of my daughter.I called in as a walk in as a new patient because unfortunately our Dentist is not open on SaturdayAfter a quick check the insurance was accepted.We arrived being greeted by the nicest front desk lady that I have ever met.My daughter was so comfortable and everyone did an exceptional job to welcome my daughter in.An hour later my daughter had to get a tooth extracted and it was painful for me as a Mom to see there child scared.The entire time the Doctor and Assistant would speak to my daughter about being brave and speaking to her about positive thoughts.They reminded her that she would receive aToy from the toy chest and kept her happy.A few tears and smiles later.She was so happy about it and asked if she canSwitch to the new Dentist.Dr. Williams and entire StaffThank youThe Smile Club Dentistry I am truly thankful for turning my afternoon around with the special attention and true Courteous Service that we were given.

Te
Review β„–9

Love this place, so glad I found it. Staff is great, they really care about what they do. Staff was interactive and interacted professionally. Very happy with my experience and I will be back for all my dental work.

Wi
Review β„–10

Dr Williams was absolutely amazing , friendly and professional . The office staff was super helpful and courteous. I came from Atlanta and needed some dental work done so I gave the smile club a try now I’m hooked. I will be flying back to Houston from Atlanta for my next appointment that’s how good Dr Williams is. Will definitely recommend this to anyone.

Ir
Review β„–11

I have been taking my kids here for a little over a year now and we always receive excellent service. Dr. Williams and Laura are awesome !

Cr
Review β„–12

Dr. Williams is literally the best! He is so patient with my son and explains to him what he is doing which helps him to relax. We drove 40 minutes from Pasadena because he is the only dentist that we trust. He only does what you need done and does a great job! Kids are always uncomfortable during procedures and he has always worked quickly on my son to get him done. We will continue to recommend him always!πŸ€—Thank you Dr. Williams and your amazing staff!😊

Na
Review β„–13

I took my 3 year old son here. Very friendly staff and great Dentist. I highly recommend to everyone!!! Definitely will be my kids dentist from here on out.

Fe
Review β„–14

This was the most amazing experience I have had at the dentist. I always hate going due to past experience, but Dr. Williams and the staff made todays visit absolutely great. Monica was able to get me in on the same day. And the entire visit was great. Jackie was an awesome tech and helped me stay calm the entire time. I would definitely recommend this facility...

Er
Review β„–15

Dr. Williams and Dr. Jay are excellent, as well as the entire staff. They make you feel at ease and explain everything well. My kids are very comfortable when they have their visits. Dr. Williams explained that my son needed braces during a routine cleaning. Got us set up with a consultation and everything has been a smooth process. Definitely recommend coming here for all of your dental needs.

Ro
Review β„–16

Loved the place! Very clean and the doctor and assistants made my kids feel safe. 10/10 recommended

Ha
Review β„–17

The team and Dr.Williams are amazing here! Ive brought my kids and my husband here. He explains everything and shows you what he sees. Everyone is really nice. My kids love it here!I had an extraction today and they took their time to get out my horrible tooth. They have an amazing amount of patients! They have been wonderful to my family and my sisters family. I would 100% recommend them!

Ja
Review β„–18

My experience here was amazing. From the friendly faces up front to the professionalism in the clinical side. Karla took us back and assured us we would be taken care of. Dr. Williams took very good care of my kids and made them feel like home, while Monica took her time to explain all treatment needed and helped me understand what was going on. I would definitely recommend all my family and friends!!! Keep up the great work guys!!

Ju
Review β„–19

My office visit was awesome ☺️. I came in for my cleaning. The doctor is so gentle, friendly and kind. The staff is always smiling. I recommend my family and friends to pay them a visit. Left with a smile 😁.

Am
Review β„–20

Dr. Williams and staff especially Monica was so welcoming, friendly and listened to my concerns. I haven’t had a good experience with a dentist ever but I felt so comfortable not to mention painless. They gave me back a smile I didn’t even remember. I’m so happy and excited with my new natural smile...

St
Review β„–21

Wonderful staff. Dr Williams was very patient, as I was nervous about getting a filling. I highly recommend him and The Smile Club.

El
Review β„–22

Very friendly, detailed overall. Definitely recommended.

Ci
Review β„–23

Amazing staff... Dr Williams is awesome .. always so friendly and welcoming.. I have my 3 kids at this dental office always a great experience.

Je
Review β„–24

Dr. Williams and his team are great! I highly recommend. Dr Williams is very gentle and thorough. I will definitely be back :)

Ja
Review β„–25

Always so kind and patient with my son! Love the staff which are all very nice making the trip to the dentist so easy

Mi
Review β„–26

Best experience staff was really friendly and welcoming

le
Review β„–27

Highly recommend! Reasonable pricing and awesome work by Dr. Williams!!! Thank yall so much!

El
Review β„–28

Very professional staff and always willing to assist everyone with great attitude!!!I Definitely recommend The smile club dentistry!!!!

Ma
Review β„–29

Always a great experience, fast yet quality work and very professional 😬🦷πŸͺ₯

Ev
Review β„–30

Everyone was very nice. Gave detailed info. Was very pleased with visit.

Ha
Review β„–31

The smile club is the best dentistry I’ve ever brought my kids to hands down! Dr. Williams was remarkable. Extremely courteous, gentle, patient and attentive with my boys. Incredible. One of my boys had to get a tooth pulled which he’s had before and had a horrible experience with a different dentist. I spoke with Dr. Williams about this he looked at me with a great smile and said, he will be great, trust me, he’s in great hands. So, I did.I decided to go to the next room and not watch. Once my son was done not a single tear drop. What??!! When we left to the car my son asked me why didn’t the dentist strap him down? Mom he let my arms go loose. He didn’t scare me. I replied with tears son, because he’s a wonderful dentist.The staff was very friendly, and kind my boys had a ball making jokes with them as well. The building was very clean, and organized. The whole atmosphere is so calming. I drove a hour away just to take my kids to the smile club & I always will! My boys are no longer terrified to visit the dentist.Thank you, Dr Williams you are the best!

To
Review β„–32

Great staff and service..

Co
Review β„–33

He botch my wisdom teeth room. There was still a little tooth left over. He had to give me stitch. I have a had my teeth removed from a different dentist, did need stitches. It was a disaster. Do not recommend.

Ji
Review β„–34

So friendly.. so clean .. .. Kids went home happy. No more fear πŸ₯³πŸ₯³

Ca
Review β„–35

Great dentist and staff. Always well taken care of!

Sh
Review β„–36

Nice clean place I love the dentist very polite and office lady explained me everything with good manners

Sh
Review β„–37

I absolutely love this place! I was worried about going because of COVID but they were very professional, safe and also follow protocol. Dr. Williams is the best!

Gl
Review β„–38

The entire experience was wonderful from the moment I called to make my appointment! I had X-rays and a tooth extraction and I never felt any pain. They made me feel comfortable and calm from the very beginning and I will definitely go back and take my children as well. I really appreciate the attention to my care and well being!

Ja
Review β„–39

I loved it from beginning to end. Monica was very nice and helpful as well as all the other staff members First time here and my son was very happy with everyone .i would definitely recommend.

Ro
Review β„–40

From the phone call to the β€œsee you at your next appointment” everything was 5-Star. This is huge is to me because our previous dentist office was horrible and it took us awhile to find a good dental office. The office is super clean and the televisions are a nice touch. Dr. Williams and his staff are all very knowledge and super professional. They explained the procedures and paperwork to me and made sure that I understood what was taking place. I’m grateful that we were referred to The Smile Club.

ES
Review β„–41

Today was my boys first dental appointment in this office , the office looked very clean and the staff was super friendly . Dr.Williams was patient with my oldest son that was nervous while he was doing his cleaning and he answered all my questions that I had . I would definitely will be coming back again! This had to be the best dental experience, I will be recommending to all my friends and family .

Ye
Review β„–42

First visit at β€œsmile club dentistry” and my experience was 10/10, everyone in their staff was super nice and informative, I’m glad I choose this office for my treatment.

An
Review β„–43

This place is amazing! The entire staff is very helpful and friendly. Monica is the absolute best!!!! Please don’t hesitate to try this office !!!! Highly recommend.

Li
Review β„–44

Very impressed with the service. The Dr was excellent and did an amazing job. I highly recommend.

MA
Review β„–45

Dr. Williams is an amazing dentist. His staff are both friendly and professional.

Ta
Review β„–46

I don’t know where to start very clean comfortable friendly and pain free.My kids were traumatized of dentist before now they love the dentist definitely deserves 10 stars.Staff also very friendly πŸ’•

Me
Review β„–47

Been coming here since my kids were little ,love that they are clean, nice and also they respectful.The reception Karla and Linda made my son birthday nice and cutei do recommend to bring your kids here .

Ki
Review β„–48

The place is very nice and clean and everybody is very respectful and professional

me
Review β„–49

The doctor is very patient with the kids and treats them very well. I am very satisfy with the Way he cleans my kids teeth.

ya
Review β„–50

Never going back ...my oldest son had worked done he got caps in the front, his gums started turning purple when I told about they didn’t do jack they said it was Normal then my daughter went and they wanted to do the same procedure on her and I declined when I told them I didn’t want any caps they gave me a stank attitude then I I still kept going back I went back with my youngest son and the same thing happened they wanted to do caps as well and I refused I also got a funky attitude but what make you think Im going let you keep doing caps if y’all didn’t fixed my oldest...the work they did in my youngest was fillings and it seams like they did a bad job because his filling fell off three weeks later and when I told the about they seems no to care .so I moved from dentist office.

Go
Review β„–51

Very great service. Fast and reliable... So glad the new Doc changed everything around compared to how it looked before...Nurses are awesome very friendly & so helpful and not rude at all .... Best dentist experience i ever had with my Girls .. Highly reccomend it .. Thanks keep up the good work !!!!! Thumbs up for suree πŸ‘ŒπŸ‘πŸ˜€

La
Review β„–52

First time coming here since they changed over. The staff here is very friendly and will answer all questions you may have. Dr. Williams came into the room and was ready to answer questions and ease your concerns right away. Even walked me through the events that would be done to the kids. When he mentioned to me about my sons teeth needing calcium he even showed me exactly what was going on and explained as to why!

Ma
Review β„–53

Love the new office and staff!! I’m terrified of the dentist but they made me feel so comfortable. My kids all enjoy it, and Monica from the front desk is very nice and awesome.

Jo
Review β„–54

By far the best dental clinic Ive ever been to. The staff was friendly and helpful. The dentist and staff explain everything in a understandable language to the average person. I look forward to coming here from now on. i highly recommend this place to everyone.

Ev
Review β„–55

Staff is caring and friendly. Everyone really listened to my concerns all while keeping everyone safe.

Ca
Review β„–56

From the front desk to the Dentist Mr. Williams it is an amazing staff. I am a very nervous when it comes to visiting the Dentist but this visiting was comfortable and efficient. I really appreciate the overall experience.

Al
Review β„–57

I took my 2 year old son here for a check up, and it was awesome. When I first walked in I was greeted by the receptionist and I was seen very quickly. The dentist explained everything he was doing and very nice even though my son was upset. I would recommend this place to anyone.

L
Review β„–58

One of the assistant is really really good with kids and the doctors are nice. I wish I could give more stars but the truth is that our experiences have not been so well. First you don’t get to read or get a copy of the release forms that you sign and they don’t tell you the truth about what you sign for which feels really shady. My son had work done on his teeth this last time and the assistant that was suppose to be helping wouldn’t even suction the water out even when my son clearly sounded like he was chocking. I told her to suction after the doctor had already told her but her ego took over and completely ignored the request and the well being of my son. If you don’t like to be told what to do you should not be there. The previous visit she was suppose to be holding the UV light on the tooth but she was aiming it at my son’s gum line and he was crying in pain and she just kept chatting with the doctor about her weekend plans. I told her about it and she said it shouldn’t hurt. Yes it does!!! I’ve had that experience happen to me in the past when I used to get my braces fixed. Hope they start caring more about the kids comfort and well being. People like that implant a horrible experience on kids and it makes them not want to visit their dentists anymore. My son used to love his visits until that lady hurt my son due to someone being in the wrong career.

Br
Review β„–59

Update on my visit. It went great the dentist was amazing and so good with my children. My kids did a great job with him .

Ju
Review β„–60

Superb experience! Staff is supremely professional, knowledgeable, and caring. Very friendly atmosphere... thus no apprehensions concerning what is about to occur. I enjoy my visits to the dentist... which is amazing because as a young adult, I was terrified.”

Pa
Review β„–61

My child goes to this dentist. She is always very excited to go. Since she has been going she has definitely become more aware of her dental hygiene. I am very pleased with the work that DinoDental has done in her mouth. I will highly recommend this dentist to others.

Vi
Review β„–62

Wow! This was very astonishing, mind blowing, and jaw dropping! I had an excellent experience here at this dental office! The workers are very warmhearted and work at supersonic speed! The workers are very friendly, benign, and were very gregarious to my 6 kids that all went! Without a doubt, will I immensely recommend the one and only, Dino Dental, to all my friends and family! Now watch me whip outta these google reviews and drop onto Netflix!

C
Review β„–63

Ive had work done here, my wife, my kids. This place is for everyone. Took care of everyone in my family. Definitely referring others to this place.Ive had many bad experiences with many dentists so I come in very skeptical and scared. Dr Pukar knows how to make you feel at ease and checks on how you are during and after the procedure. The guy definitely and genuinely cares.

Fe
Review β„–64

I am very pleased with this dentist and I really appreciate their services. My daughter has never been excited about a dentist as much as she is about Dino Dental. I am very satisfied with everything they have done for her.

Mo
Review β„–65

I dont really like going to the dentist, but ever since I started going to DinoDental, I enjoy it ! They are so friendly and nice, it is a very comfortable and inviting environment, plus they actually take their time explaining processes. They have good prices, and a nice staff, that always remembers to give a call for your next appointment. Highly recommend it for any ages.

Sh
Review β„–66

The doctors and staff are amazing and their services are excellent. My children love the entertainment that they give the children to do while waiting to be seen by the doctors. I love Dino dental and I wouldnt choose no other dentist for my children

Ca
Review β„–67

My kids like coming here. Its a very friendly staff and they are always able to get me weekend appointments since I work during the week which makes it convenient for my family. They have made easy to keep up with our dental needs which has been neglected in the past due to lack of convenience. I have no complaints.

Be
Review β„–68

Love this place! Clean, professional and always quickly seen. I have found my long term dentists. Thank you!

An
Review β„–69

I Love Dino Dental and my kids love it even more . We have been coming here since it opened. Dr is great and the girls are really good and nice with the kids ! Totally recommend it!

Da
Review β„–70

I used to hate going to the dentist but now coming to my 6 month dental check-ups isnt so bad. Ever since I started coming to DinoDental Ive kept up with my check-ups because of their reminders. I keep coming back because of their friendly staff and great work. Their exam and X-rays arent as expensive as other places that Ive gone to, and any treatment I need is affordable.

Ay
Review β„–71

I like that the workers are very nice and gentle! It is very clean, organized and affordable! I love the design and I know that many other kids love it too. They make sure that your health is safe. All workers are really good at their job, I love dino dental and I will be coming here for many years

Fl
Review β„–72

State of the art dental office that truly surpassed my familys expectations! The staff is very friendly and we all had a great experience. Both doctors are very kind, caring, and professional. We have already referred all of our friends and family to Dino Dental!

ka
Review β„–73

I love going! My kids love it there.. They are very entertained while in waiting area for kids Dino dental has 2 xbox consoles and games for the kiddos.. we wait a short time every time because they are very fast to take you to the back to see the dentist. Very nice, pleasant and helpful staff.

As
Review β„–74

Ive been to many dental offices in my lifetime, and DinoDental is surely the best to be found! Its been a terrific experience, and I would highly recommend to my friends and colleagues. I have had many cleanings and exams performed, and theyve all been pleasant. The appointment system, to the personable front desk staff, the inviting waiting room which I rarely get to enjoy, state-of-the-art facility, friendly hygienists...makes for a unique experience.

Mo
Review β„–75

Super professional, fast friendly, informative, caring, and an all around great place to go for care or at least I thought so. This place is only open to take your money and bill your I insurance for services that they arent providing. My son was having an issue and they made it worse for two visits and said they would refer him because they couldnt do the work that they knew he needed weeks prior. TOTAL SCAM STAY AWAY!!!!!!

Ma
Review β„–76

I originally left a five star review for Dino dental. I now have to change that to one star. Dino Dental cancelled my appointment the day before my visit. They said they dont feel like taking my insurance anymore. Yet they are covered under my insurance and have taken it in the past. I even had my insurance call them to confirm they are a providers under my plan. They still refused to take my appointment, which was scheduled months in advance.

Gi
Review β„–77

Everyone in the office is super nice and friendly ! I love it here and the office is super nice πŸ˜‡πŸ˜

Br
Review β„–78

Staff was really nice and the Dr made my 4 kids very comfortable.!

na
Review β„–79

IG @nailsby_cherrypieAll the ladies & the dentist is very nice here...they talk to you every step of the way thru your appointment and all services you get done! Dentist and ladies were very friendly with kids while talking pics of their teeth and even doing filings and cleanings! I would recommend everyone to go here and enjoy a new positive experience!!!! 🌟🌟🌟🌟🌟

Je
Review β„–80

Great docs, great staff, and great service. The clinic is clean and everyone is professional and nice. I highly recommend the work done by the doctors here. They take their time to make sure their work is done properly and beyond that spend plenty of time explaining about the treatment itself. Dinosaur theme is AWESOME and they also have Xbox to play with!

Ro
Review β„–81

They are extremely professional and always helpful. The dental work is always detailed and explained well. I would recommend to my friends and family

Lu
Review β„–82

From my very first visit at the office, I was made to feel welcome and comfortable both by the friendly competence of the staff and the pleasant environment of the offiice itself. Staff was very kindly and clear with my procedures. I am happy that I can cite my experience with you I highly recommend DinoDental!

ke
Review β„–83

They made my kids feel so comfortable and that meant a lot for me. The Dr explained everything that was going on. I highly recommend their office!

Er
Review β„–84

I had a great experience with their office! Staff is so friendly and the Dr is awesome! I highly recommend their office especially since its kid friendly.

Su
Review β„–85

I love it. My kids like it. I am in and out. The ppl are very nice and friendly there. My kids got crowns and fillings. They are quick.

Vi
Review β„–86

The people are friendly and very helpful I bring my kids and they love coming to dinodental I been a customer for like 3 years

Lo
Review β„–87

Hablan Enspanol!Amazing service & the doctors are very friendly with the parents and the children. They answered all my questions and took the time to explain the benefits of my dental health.

So
Review β„–88

This is a great office! The staff is well trained and very welcoming. Id definitely recommend this office to anyone who wants great dental service.

jo
Review β„–89

Our relationship didnt start out right but Dr. Pukar took care of us. The atmosphere is great, entertainment for the kids. Do recommend! My whole family goes there to get taken care of!

Lo
Review β„–90

Very friendly people, love the doctor and the staff. I really recommend all people that are looking for a dental to go here. Good service πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

Lo
Review β„–91

Great staff and service! Extremely helpful and knowledgeable when it came to insurance claims.My insurance was declined when I arrived but they were able to resolve the issues and really went out of their way to make sure that I was paying the correct co-pay. The entire environment was very kid friendly and helped put the kids at ease during our visits. This was the first time that we walked away from any dental procedure WITHOUT tears and this included a tooth extraction! Appointment times were very flexible and convenient. I really appreciated that the doctors were very thorough and went into detail with their recommendations. Can not recommend this office enough, especially if you have kids that are prone to have anxiety before their appointments!

Ad
Review β„–92

They are awesome! My whole family uses them! They fit us in when we need to get in, very flexible.

Se
Review β„–93

Excellent experience . Went to get my teeth cleaned and Ive never met a more friendly and helpful staff. They are the epitome of professionalism.

Br
Review β„–94

This is a great place to take your kids and the staff is fantastic! They answered all my questions and gave the best options for treatment.

je
Review β„–95

Well I had never really had an issue with them just that sometimes I didnt like the fact that they want parents to be out of the room when children are getting treatment .The last visit was the last one for me; my daughter had a lose tooth and I asked the dentist to pull it out , to my surprise he did not only pull the one I asked , but also the other one next to it .All he said was sorry for the confusion, I wonder what if it had been one of her permanent tooth, what if he had been a doctor and cut off the wrong limb. Parents beware and at times some of this dentist are out just to get yor insurance money.

Bl
Review β„–96

04/11/2019 Stay AWAY**** Today I went in to supposedly pick up refund. The dentist said he would not issue the refund they owe me of $281.40 unless I changed my review to 5 stars or removed it completely. How unethical! I immediately left. They overcharged me. They are fully aware they overcharged me and refuse to refund me. The money they owe me has nothing to do with my review. If I had been treated with respect I would have said that the issue was rectified, but making my refund conditional on me changing my review is absurd. This behavior from a health care provider is appalling. I hope no one else has to experience this. There are laws that protect people from this type of fraud. Im glad that I am fully aware of my rights. To be continued...I was seriously overcharged by this office... by over $200. Now the office manager is never in and no can help with the refund they owe me. I brought in my explanation of benefits from my dental insurance company to show them what I was suppose to pay along with my receipts of what they charged and they just act very snarky and wont give me my refund. If you have private insurance stay away ... theyre great if you have Medicaid, but paying $370 for a dental visit that was only suppose to be $87 and cant get my money back from them makes me feel like theyre criminals. I can only assume the amounts they overcharge to Medicaid and get away with it. SMHTo address your reply:I did ask to speak to Janette AKA the manager and instead of addressing the issue when I was there in the office in person, I was told someone would go get her, then after waiting an additional 30 minutes I asked if the manager was going to come, I was told she wasnt in. I immediately left and called my credit card company to dispute the charge and then my insurance company to advise. Both companies promptly contacted Dino Dental. The insurance representative called Dino Dental and was told to call back the next day because the manager was doing braces. The next day when the representative called back, Dino Dental claims they cant refund the amount they owe me until next week and they cant refund my payment method but I have to return to get paper check. I dont want to return and be treated in that manner again. I didnt take 2 weeks to pay them and I didnt underpay them. I would appreciate the same courtesy, and in a prompt manner. Its not my fault Dino Dental owes me a refund, its theirs. I understand mistakes happen. The mistake was not on my end. When a mistake is made, customers and patients appreciate a prompt response and an apology. No one appreciates being ignored, snarky attitudes and comments, eyerolling , and being given the run around which is what I got and why I decided to take matters up with my credit card company and insurance company. At least they got a prompt response for me.Too bad I couldnt get a solution as fast as the reply from their office on this Google review. Disgusted that a social media site got more attention from that office than I did standing there waiting for Janette when the receptionist already knew they were going to ignore me and play the game of the manager will be with you shortly , the manager is busy and finally the manager isnt here all within 45 minutes. Then you told the insurance company the manager was doing braces 15 minutes later while I sat in my car parked right in front of your office door. Hopefully the dentists that practice here will get better office staff and change the no parents in the room policy. Those things are costing them business which means its costing them money.

Be
Review β„–97

Dr. Williams was very good highly recommend!

li
Review β„–98

The staff was great, helpful and professional and the doctor was awesome! 😁

an
Review β„–99

Bought my mother to DinoDental today, office staff very professional and friendly. Great affordable pricing for cash paying patients. Easy appointment setting and all of our questions were answered up front. Great customer service. Great job dinodental. Thanks Happy customers Andrea and Merri.

ma
Review β„–100

Great staff when attending client, awesome entertainment when waiting, very neat and sanitary for me to trust them, loving and careful staff when on the job. Terrific place for best dental treatment

Information
25 Photos
100 Comments
4.7 Rating
  • Address:6421 W 43rd St, Houston, TX 77092, United States
  • Site:http://www.smileclubdentistry.com/
  • Phone:+1 832-941-4010
Categories
  • Cosmetic dentist
  • Dental clinic
  • Dental implants periodontist
  • Dentist
  • Denture care center
  • Emergency dental service
  • Orthodontist
  • Pediatric dentist
  • Periodontist
  • Teeth whitening service
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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