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PT Orthodontics
2034 Patton Chapel Rd, Hoover, AL 35216, United States
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Ca
Review №1

Extremely clean environment that follow all COVID-19 protocols. The staff was so polite and made sure my daughter and I was comfortable. Charlene the treatment coordinator was incredible she greeted us with a warm smile and helped us a a timely manner with going over all the best options for my daughter. Dr. McAtee was so sweet and welcoming I highly recommend them!

Ju
Review №2

I was slightly nervous upon arrival, but I must within minutes I was at ease. Extremely clean establishment that follow all COVID-19 protocols while still being able to create a bond between their patients. The staff was more than polite and made sure they did whatever possible to make sure I was comfortable during my 1st visit. Their amazing staff never leaves you waiting. I was able to finish my x-rays, select an affordable payment plan, get my teeth cleaned, and put on my braces in nearly an hour. I highly recommend pt orthodontics!

Pa
Review №3

I absolutely love this place! it was recommended by our Acton Road Family Dentistry and I couldn’t be more pleased! both of my children come here and the service is incredible! the environment is very fostering and everyone greets you with a warm smile!! I highly recommend them! 😁 oh I did i mention, they get you in and out in a timely manner! it’s awesome!!

Al
Review №4

Wonderful Experience!!! They were very helpful, friendly, and caring. They handled my needs accordingly and made sure to work out the best options to perfect my smile. Big thanks to Mrs. Charlene and Dr. McAtee they took care of me very well and I will be sure to recommend them to anyone in need.

Mr
Review №5

This has been a great experience along with excellent customer service. Having a teenahe daughter see my husbands orthodontist is actually pretty cool. They have made this process simple and smooth! Highly recommended!

Ve
Review №6

Very friendly staff and great customer service

Ax
Review №7

Dr. McAtee and Ms. Charlene and the team are absolutely the best! They are friendly and very professional! I’m glad I chose the Hoover location.

ma
Review №8

Best experience ever!! Everyone was super nice and very informative!! Made sure we were comfortable with our decision. Came in for consultation and left with braces!!

Xa
Review №9

The staff at PT Ortho have been fantastic. Great customer service and friendly staff!

Re
Review №10

I love this place. They were very informative and extremely professional. They made my son’s visit extremely comfortable fir him and made me feel comfortable as well. Love the people here very nice!!!!

De
Review №11

PT Orthodics is very nice and professional. They made me feel at home and very comfortable. My experience here was 10/10! I would recommend for anybody looking to get their smile taken care of to come here!

Ty
Review №12

The staff at PT orthodontics were really nice and patient. Very knowledgeable and explained everything that I needed to know about my treatment plan. Highly recommended. Thank you PT!

Pa
Review №13

I truly enjoyed PT Ortho Hoover! They made the process very easy and reasonable! Mrs. Charlene was so helpful and showed that she genuinely cared about me and my treatment plan. Mrs. Jessica was very gentle and thorough with placing my braces on. I am happy to be a patient here,

Vi
Review №14

I had a great experience at PT Orthodontics-Hoover. Mrs. Charlene Caraway were very friendly, very helpful, and explained the various treatment options to my son. Dr. Erin L. McAtee examined my son and She explained the need of the treatment, Various treatment procedures .Definitely recommend if youre looking for a good orthodontist!!

Zu
Review №15

First time coming here and I am so satisfied with their service! Everyone is really nice and caring and fast service. Highly recommend to anyone. Great prices and great people! Paid down payment and got braces on the same day as consultation.

Ka
Review №16

My experience at PT Ortho was simply amazing! Tamara, Charlene , and Dr .McAtee made me feel welcome and comfortable!!!!! This location is a must!

al
Review №17

Upon my arrival everyone was so welcoming. Emily started my process and did a great job while Dr. McAtee did an amazing job. This was by far the best experience I have had within a doctors office. The ease an the soothing voice of Dr. McAtee just made it even easier to finish the process. My experience was awesome. Will always recommend this team.Thank you!!!

Di
Review №18

They were the greatest ever. Made daughter feel real comfortable. Love them

Ke
Review №19

The staff was great! 👍🏾 Everyone was very nice and professional. Charlene was the BEST! ❤

Ja
Review №20

I went to PT Ortho in hopes of closing my gap and they were so sweet and patient. Charlene was very informative about what the process was. We were worried that I would have to get my wisdom teeth pulled, even though they never bother me, but Dr. McAtee came in with great news and informed me that I wouldn’t have to lose any teeth. I would highly recommend their services.

sh
Review №21

The staff was great, fast, & friendly. I feel like I made the best choice by choosing this orthodontist!

Na
Review №22

They are awesome. Super nice and professional

Mi
Review №23

We just just love this staff!!! Nice, kind and helpful!! They made my daughter and I very happy!!!

Eu
Review №24

Awesome Place. Love it

Am
Review №25

I had a great experience at PT Orthodontics-Hoover. Dr McAtee, Charlene and everyone else were all very friendly, very helpful, quick and efficient. Every step of the process was thoroughly explained and they were great to deal with. I cant wait to work with them in the future.

De
Review №26

The staff was so friendly and welcoming!

Co
Review №27

PT Ortho Hoover is the best, everyone is so friendly and personable! Highly recommend this place!

Sh
Review №28

Very nice and quick consultation! Everyone was extremely nice and very informative regarding my treatment options and plans! Would definitely recommend their service.

Co
Review №29

Dr. McAtee and Juliana were amazing!! All the clinical assistants and front office assistants were so sweet and helpful. Everyone was so welcoming and made sure I understood everything about my treatment. I highly recommend PT Orthodontics!

Ra
Review №30

I absolutely love this location! The entire staff is very friendly! Mrs. Charlene and Dr. Phillips are amazing!!!

Da
Review №31

Charlene ,Tina, & Dr. MaAtee were amazing and the Facebook ad came in handy. They were very nice and knowledgeable and put my mind at ease about with the process. They made me feel like family and I would recommend anyone I know to go visit them for your ortho needs.

Ak
Review №32

Great staff and great people!! Did a wonderful job explaining details and steps!! Good bedside manner and easy to work with!! Definitely recommend if youre looking for a good orthodontist!!

Wi
Review №33

The staff is incredibly friendly and professional! I’ve never had any problems with my braces and would definitely recommend anyone looking to get braces to go here! I was able to get appointments scheduled that I wanted which worked around my job. They were very quick and efficient!

Ka
Review №34

Love my results!! Super friendly and knowledgeable staff. Great experience and now, a great smile!! 😬

Ju
Review №35

Unauthorized charge to my account!!The person who set up my payments over the phone informed me that payments would come out on the 19th of each month starting October 19th and that I would receive a notification/reminder prior to that. In fact, payment came out in early September without any notification. When I called, the other lady told me that NONE of that was set up in the system.It’s very upsetting when someone takes money out of your account without authorization. I am pretty sure it’s illegal too.Also, not enough instructions when installing braces.No information/paper material provided about the rubber bands. I was not even told which teeth to put the bands on.

Gl
Review №36

I totally recommend this orthodontist! Very nice people. And willing to get the job done🤗

Br
Review №37

Just finished a year and a half of adult braces and I couldnt recommend Dr. Phillips and his amazing team of orthodontists and techs more. I always enjoyed my visits because everyone was pleasant, doctors and all staff are super knowledgeable and I have a great smile to show for it! :) They are also super prompt and quick!

Ha
Review №38

I have been with the PT Orthodontist (Hoover) staff for two years and every time I come in I’m quickly served with nice and friendly smiles. The atmosphere is a very great place to be in! Dr. Phillips always makes me laugh and gives me confidence to smile. I love coming to PT Orthodontist and I’m sure you will love it as much as I do.

Ca
Review №39

We had a great experience at PT Orthodontics-Hoover. The doctors and assistants were all very friendly, very helpful, quick and efficient. Every step of the process was thoroughly explained and they were great to answer any questions. Our appointments were always on time or even early. Their staff was always great to work with our insurance and billing questions. Best of all, we were really pleased with the final results. I would highly recommend PT Orthodontics - Hoover.

An
Review №40

Nice leidys

Ka
Review №41

My son and daughter have both gone to PT Orthodonics. We are very very pleased with everything. Everyone is always very kind and helpful, and the doctors are wonderful!

Ta
Review №42

I love everyone at hoover office the staff, emily and dr phillips was Great! they made my experience wonderful!

Ta
Review №43

The best orthodontist in the world!!!!!! Charlene and Dr McAtee went above and beyond at my appt and I was even able to get my braces the same day!!! Can’t say enough good things about this office and staff 😍

Sh
Review №44

Staff is very friendly. Charlene was kind as well Dr.McAtee!

Ju
Review №45

This was my first time here, and I absolutely loved it!!! Everyone was so nice and friendly!!! I loved the experience!!!

Cr
Review №46

We love Hoover PT Orthodontics!!They are super friendly & so helpful! Everyone is always so pleasant and eager to help you out.Buds Best Cookies & coffee offered to visitors everyday and cozy sitting area while waiting during checkups!! Love it here!!

Ju
Review №47

First impressions are everything!!! Clean comfortable office, friendly staff, and plenty of appointments and services available, Thanks to Mrs. Charlene for helping us out!!!!

Ga
Review №48

They are super nice and understanding. They communicate well with my Dentist and Jaw Surgeon. My braces also were basically pain-free. Recommend them always!

Pa
Review №49

I have been with P.T. Orthodontist for probably 4 years now and from the time that you walk into the door they make you feel just like family. They not only help you with your orthodontist needs but during the time my sin and I had started going my husband had just passed away and my son and I were grieving at the time and they helped us with love and comfort more than any counseling could have done. They also did very very good work on my sons teeth they look fantastic. They come out to talk to the parent after every exam and explain what it was that they did on that day. Overall they are a family oriented establishment. I am very satisfied in every way and I would highly recommend them to anyone.

Jo
Review №50

Two kids in braces (both 2 times). The team at PT Ortho made the process much better than I could have imagined. Their staff is kind and professional, their hours are convenient and flexible for school/sports, and their results are outstanding!

Li
Review №51

PT Orthodontics has been an excellent experience. They were very professional and genuinely cared about the customer experience from the moment I walked in for an Invisilign appointment. The staff was very friendly and well trained to walk me through each step of the process. I highly recommend!!

Ja
Review №52

Great customer service. Thanks Charlene and Dr. Phillips

Pl
Review №53

I love the Hoover office from the receptionist to the nurses to the doctor. This is my second set of braces. Dr. Mac is the best. I always get the best customer service from her and her staff. They are wonderful.

Je
Review №54

Super friendly and welcoming staff. My daughter has received excellent care. Note to busy parents: it’s easy to schedule around appointments because they are very efficient.

J
Review №55

Dr Phillips and his entire staff are amazing -- very skilled, genuinely friendly, and welcoming to new patients. Additionally, the office environment is lovely, clean, and well designed. I highly recommend PT Orthodontics in Hoover for your orthodontic needs!

Al
Review №56

I had my braces put on yesterday! I am absolutely satisfied with the treatment. Dr. Phillips is amazing as well as his fabulous assistant Brenda. I have multiple family members with PT Orthodontics and they love them too. Always the best!! I recommend PT to everyone looking to get braces.

He
Review №57

Wish they had 10 stars , Very polite from greeting to the back areaWe absolutely love it here at PT orthodontist greystone location , my 10 yr old us making great progress. I as a parent appreciate the fact they know him , work ya in if we have an issue . Pt orthodontist are wonderful, best placePt orthodontics greystone

Ho
Review №58

We use Dr. Todd at the Mountain Brook location. Great practice! One son just finished his treatment and the next is just starting. Very happy with knowledgeable doctors and friendly staff and outcomes. The kids look forward to coming!

El
Review №59

The best! The doctors, the staff, the service! I have never been kept waiting past my appointment time and everyone is so helpful and friendly. Laid back, yet professional atmosphere where customer service always comes first. Employees seem like they are happy to come to work there. Makes one feel good to be around them. Dr. McAtee is great!

Cl
Review №60

I had a great experience here at PT Orthodonist, wonderful Doctors and staff. They worked with me with expediting my course of treatment due to unforeseen circumstances. I would definitely recommend this facility to friends/ family!

As
Review №61

I have been bringing my children here for many years and I would never want to go anywhere else! Everybody here is awesome! I couldnt ask for better or nicer staff. I have never had one complaint about anything or anyone. Thank you for making my childrens teeth beautiful!!😁

Ho
Review №62

PT Orthodontics has the most consistently professional, friendly staff I have ever encountered in any office. It is as if they cannot wait for my child to walk through the door! Dr. Phillips and his assistants always keep me well-informed about the details of my childs treatment. The staff treat my child as an individual and even remember important characteristics about him, such as the fact that he plays in the marching band. PT Orthodontics convenient hours mean my child almost never has to miss school or band practice. Additionally, Dr. Phillips supports the community by generously contributing to local worthy causes. Thanks so much for a great experience! I highly recommend this orthodontic practice!

Ch
Review №63

Wow! PT Orthodontics is the greatest! They deserve being awarded Birminghams Best Orthodontics. I loved their amazing staff, especially the fun and happy doctors, and when my braces were removed, I couldnt have been happier with my teeth! The staff is all friendly and very helpful. I would definitely recommend them to anyone looking for a good deal on braces.

Be
Review №64

Sept 2016 I made a revisit to PT Orthodontics-Hoover due to a broken permanent retainer. I thought about not replacing the retainer, but I realized my orthodontic correction was no cheap investment. Maintaining my correction & good looking smile is my way of taking care of my investment.PT Orthodontics & the staff provide an environment that is clean, relaxed & professional. The staff makes you feel welcomed. They will discuss with you how YOU can make braces affordable. Youre not pushed or rushed. Appointments are easy to make. Your time is valued, so theres no long wait.In my opinion, PT Orthodontics is a great place for kids & adults. You wont be disappointed if you choose PT Orthodontics.

ni
Review №65

All three of my kids have gotten braces here. The staff and doctors are wonderful and they worked with us on a payment plan..But the 5 stars are for the EXCEPTIONAL treatment this evening! My son, on a Saturday of a 3 day weekend, melted a mouthguard INTO his braces. We called the after hours # to ask what to do and quickly got a response. Dr. Phillips went above and beyond! He left his lake house and met us in the office at 7pm on a Saturday. We have used PT for all 3 kids because of the convenience of their hours and location...But the treatment that patience receive is the real reason to go here

Ta
Review №66

I just LOVE the people here! They were very helpful in getting both of my kids on a plan that was very affordable. Everyone in the office is just lovely and they pay special attention to my children. I trust the people and especially the Dr.s here. If you are looking for the best orthodontics in Alabama, you will find it here!

Ja
Review №67

We have three boys who have all needed braces. PT Orthodontics has provided service and care that are unmatched. We are always greeted with a smiling face. The service is comprehensive and quickly accomplished. We look forward to working with them when our fourth child needs braces.

J
Review №68

Pt orthodontics transformed my teeth to basically as perfect as they can get with the matter of 3 years. They were super nice and got the job done in a quick fashion.

Ka
Review №69

I cannot say enough wonderful things about all of the kind staff and caring doctors at PT Orthodontics! My younger sister, younger brother & myself have all received braces from PT Ortho and we all love our smiles. Ive been out of braces for 7 years now and still have a smile to be proud of! I cant thank my mom and dad enough for putting me in braces & I cant thank PT Orthodontics enough for doing such a tremendous job. I will be competing in the Miss Alabama USA pageant this year, and because of PT Orthodontics - a smile is one thing I do NOT have to worry about!

ja
Review №70

Just had my braces removed this morning by Dr. Erin. McAtee... and she and her staff did an amazing job. This whole experience over the 16 months have been short but Great!!

La
Review №71

Love Dr. Phillips and his staff! I always enjoy my office visits. Everyone is so nice!

Mi
Review №72

I had my braces done here and the experience was absolutely superb. I was a little unsure as to whether I was making the right decision since Im in my late 30s, but both doctor Todd, Phillips and the staff made the decision worth while. If I could give them more stars, I would. I definitely highly recommend this place to all ages!!! My teeth look fantastic!

Ed
Review №73

They speak spanish

SA
Review №74

I love PT orthodontics! They treat you like family and are so nice and friendly. Had the best experience here!

Ti
Review №75

I recommend everyone to PT Orthodontics! They are extremely flexible because they have so many locations available! The staff is very friendly and professional as well as helpful in any situation. This past year and a half with PT has been nothing but a pleasure!

Le
Review №76

PT Orthodontics is a super friendly place. From the first time I spoke on the the phone, to meeting the financial specialist to the doctor, every one is positive and friendly. My son loves them! Highly recommend!!

yv
Review №77

As a mom of four girls, three of which are in different stages of braces, I could not be more pleased with P T Orthodontics! Their staff is professional, but always super friendly and very helpful. Their financing options are reasonable, and their work is unmatched. I would recommend them to anyone!!

My
Review №78

I have two children with braces, and we’ve had a great experience so far. They were able to work out a great payment plan. We never have to wait longer than five minutes, and the appointments are fast and efficient. Always such a pleasure to go into the office and be greeted by a very friendly, professional and helpful staff. They’ve always been able to work us in and even stayed a few minutes late one day when there was a problem or needed an adjustment to a loose wire. Even though the braces aren’t off yet, my daughter’s extreme overbite isn’t even noticeable now. Well worth it already.

Sh
Review №79

We love PT and their staff! They are very friendly and both my daughters have always enjoyed going there. They have not only given them a beautiful smile they make the experience enjoyable! I will always recommend them as there is no place better!

Je
Review №80

Ive been going to PT Orthodontics since 2003 and wouldnt go anywhere else for my orthodontic needs! They are the friendliest staff and Dr. Phillips always has great stories to keep everyone entertained. Im so happy with the results after my braces came off and always recommend to friends and family to go to the office in Hoover!

Ja
Review №81

Super nice people! They make sure you have everything you need to have a great experience.

Sh
Review №82

The Doctors are always, always friendly! They are easy for my son to talk to and ask questions. They work well with the financing and the office is very clean and comfortable~ I appreciate all the patience and kindness that the staff provides my son and his smile!

Pa
Review №83

I have had a great experience with PT Orthodontics over the past several years. My last child is in braces now, and I am very confident we will be happy with the results. The staff is professional and very friendly! I would definitely recommend PT Orthodontics to my friends and family!

Su
Review №84

We love everyone at PT Orthodontics. Everyone is always friendly and helpful. Both my daughters have beautiful smiles!! I am extremely happy with the results and would recommend PT Orthodontics to anyone who thinks they might need braces. Thank you very much for such great service.

La
Review №85

My experience with PT Orthodontics was excellent. The staff was very nice and professional and Dr. Phillips was awesome. This was the best investment I made on deciding to get braces. Dr. Phillips is the BEST!!!! I recommend him if anyone is looking for a good orthodontist, hes the guy to go and see.

Au
Review №86

Dr. Phillips was wonderful. Jessica was very very sweet and also really fast. Got braces put on in less than an hour. Service and staff are the best.

Ch
Review №87

We have two of our four kids with PT now and have had a great experience! Each appointment has been a breeze with the kids and with the staff. Our last two will move into braces soon and we are happy to utilize PT again (and we like their discount program for multiple family members!).

Pa
Review №88

When our son and daughter needed braces, a friend recommended PT Orthodontics. After meeting with Dr. Phillips, we felt like it was the perfect place for us. Each visit we were met with smiles and a friendly atmosphere, so I can honestly say that we were extremely happy with the experience and the results. I decided later in life to get braces myself. I just got them off after fourteen months and am so happy about my beautiful smile. If you need braces, I highly recommend PT Orthodontics. Drs. Phillips and Todd are truly the best!Pam Snow

Ja
Review №89

PT Orthodontist is great! They were always nice and welcoming and would adjust to any need that you had. They were very supportive to me and the Hoover High Basketball team as they always donated towards our fundraisers. I really appreciate them for that and for just being great people!

li
Review №90

I have enjoyed the entire braces experience here at PT Orthodontics. I am going to miss coming here. They are all so friendly. I smile every time I visit. They are all really great. I love my new smile. Thanks guys, you rock!!!! It is affordable and they treat you like a star. I would highly recommend them!!!!

Ma
Review №91

The staff is amazing! I love how my smile looks after I got my braces off. Definitely worth recommending!

Bl
Review №92

The doctors and staff at PT Orthodontics exceeded my expectations. Everyone was very friendly and willing to answer every one of my questions. I am extremely happy with the results! I recommend anyone who thinks they might need orthodontic treatment to go see PT Orthodontics!

Ke
Review №93

PT Orthodontics treated both my daughters for several orthodontic concerns. The staff was wonderful and the financing options were budget friendly. Everyone in the office went above and beyond to make this a great experience for my family. My husband and I could not have been happier with how our daughters smiles turned out.

Sp
Review №94

My experience at PT Ortho was great. I got started, then my family ended up moving for a little while. My braces ended up taking quite a while(lucky me!) so when we ended up moving back to AL I hopped right back into treatment and finished the job! Definitely would recommend the staff to anyone who might be interested in getting braces!

Ja
Review №95

We love PT Orthodontics! They have a very friendly staff with a comfortable laid back atmosphere. I would recommend them to anyone looking for a great orthodontist.

Me
Review №96

One of the best places to get anything braces related done! They treat you like family, make braces fun, and always make sure you’re getting the care you need!

An
Review №97

I found myself back at PT orthodontics today (almost 12 years since I got my braces off!). What a great time seeing seeing Dr. Phillips and his staff! They replaced a permanent retainer that popped off and were as great as ever. Super friendly, super helpful, and had me in and out in 30 minutes. Dr. Phillips and his staff are the best in Birmingham! It felt like seeing family!

Em
Review №98

We have had a wonderful experience with this location of PT Ortho. The staff is friendly, efficient, and very thorough. We appreciated their honesty in not rushing my daughter into braces before it was necessary.

Da
Review №99

Dr. Phillips and his staff go over and beyond to deliver the best experience possible for the patient and family. My son adores Dr. Phillips and looks forward to his appointments every 6 weeks. They work around my busy schedule for the most convenient appointment time for me and consistently get you in and out in a timely manner. Plus a super friendly staff who are very knowledgable in the area of orthodontics as well. I wouldnt think of going anywhere else and highly recommend PT Orthodontics to all my family and friends. ~Melinda (Davis mom)

Em
Review №100

I love PT Ortho! The staff and doctors made me feel very comfortable and I look forward to going to all of my appointments. It truly feels like a family!! I would recommend PT ortho to anyone looking for braces or Invisalign!!

Information
61 Photos
100 Comments
4.9 Rating
  • Address:2034 Patton Chapel Rd, Hoover, AL 35216, United States
  • Site:http://ptortho.com/locations/hoover/
  • Phone:+1 205-979-9480
Categories
  • Orthodontist
  • Dentist
Working hours
  • Monday:7–11am
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7am–5pm
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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